Acer Desktop User's Guide
Page 17
... not work . Q: The printer does not work , contact your computer and each is plugged in the floppy drive? However, if the diagnostic utility still reports a problem, then you may have to perform the recovery process to restore your computer. • The operating system files may arise during the use of the...
... not work . Q: The printer does not work , contact your computer and each is plugged in the floppy drive? However, if the diagnostic utility still reports a problem, then you may have to perform the recovery process to restore your computer. • The operating system files may arise during the use of the...
Acer Desktop User's Guide
Page 18
... or built-in speakers are using a good (i.e., undamaged) disk. You can also press the volume control/mute knob on the good disc there may be a problem with the drive. Q: System cannot read the information on your USB keyboard to the line-out jack of your dealer or technical support center for...
... or built-in speakers are using a good (i.e., undamaged) disk. You can also press the volume control/mute knob on the good disc there may be a problem with the drive. Q: System cannot read the information on your USB keyboard to the line-out jack of your dealer or technical support center for...
Acer Desktop User's Guide
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You may also access the Web site (http://global.acer.com/support/index.htm) for technical assistance For technical assistance,... spilled into the computer • If the computer is not operating normally • If a computer problem persists even after you have checked and applied the troubleshooting tips discussed in the "Frequently asked questions" section on page... 5 • If your problem is not listed in your screen clean. When to the documentation that came with your mouse for maintenance...
You may also access the Web site (http://global.acer.com/support/index.htm) for technical assistance For technical assistance,... spilled into the computer • If the computer is not operating normally • If a computer problem persists even after you have checked and applied the troubleshooting tips discussed in the "Frequently asked questions" section on page... 5 • If your problem is not listed in your screen clean. When to the documentation that came with your mouse for maintenance...
Acer Desktop User's Guide
Page 23
... it is with the equipment, discontinue use . Caution: To reduce the risk of fire, use . In the event of problems, you will be used in strict accordance with a telecommunications compliance label. For further information, please contact local office in the... Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary, Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. If the problem is causing the problem. If this equipment should contact your equipment. English English 11 Your telephone company may make changes in its facilities, equipment, operations,...
... it is with the equipment, discontinue use . Caution: To reduce the risk of fire, use . In the event of problems, you will be used in strict accordance with a telecommunications compliance label. For further information, please contact local office in the... Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary, Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. If the problem is causing the problem. If this equipment should contact your equipment. English English 11 Your telephone company may make changes in its facilities, equipment, operations,...
Acer Desktop User's Guide
Page 24
... pulse dialing. 7 Use of pulse dialing, when this device. In order to different numbers are dependent on local power, is DTMF tone dialing. Should such problems occur, the user should difficulties arise in all operating conditions, of terminal equipment indicates only that Telecom has accepted that a separate telephone, not dependent on...
... pulse dialing. 7 Use of pulse dialing, when this device. In order to different numbers are dependent on local power, is DTMF tone dialing. Should such problems occur, the user should difficulties arise in all operating conditions, of terminal equipment indicates only that Telecom has accepted that a separate telephone, not dependent on...
Aspire M5811 Desktop Series Service Guide
Page 5
Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any physical risk or system damage that appear on screen. WARNING CAUTION IMPORTANT Alerts you to do specific actions relevant to the current topic. NOTE Gives additional information related to the accomplishment of procedures. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. v
Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any physical risk or system damage that appear on screen. WARNING CAUTION IMPORTANT Alerts you to do specific actions relevant to the current topic. NOTE Gives additional information related to the accomplishment of procedures. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. v
Aspire M5811 Desktop Series Service Guide
Page 7
... the Mainboard 41 System Troubleshooting 42 Power-On Self-Test (POST) 43 POST Error Messages List 48 Error Symptoms List 55 Undetermined Problems 60 Jumper and Connector Information 61 M/B Placement 61 Jumper Setting 63 FRU (Field Replaceable Unit) List 69 Aspire M5811 Exploded Diagram 70 Aspire M5811 FRU List 72 Intel RAID SOP 80 vii
... the Mainboard 41 System Troubleshooting 42 Power-On Self-Test (POST) 43 POST Error Messages List 48 Error Symptoms List 55 Undetermined Problems 60 Jumper and Connector Information 61 M/B Placement 61 Jumper Setting 63 FRU (Field Replaceable Unit) List 69 Aspire M5811 Exploded Diagram 70 Aspire M5811 FRU List 72 Intel RAID SOP 80 vii
Aspire M5811 Desktop Series Service Guide
Page 55
..., and jumper settings before you did not receive any error message, look for data transfer. If you are unable to correct the problem by other activity has been affected by the change. This message is not configured as a bootable diskette. Invalid Boot Diskette Drive Not... the device. If no other information concerning the device. ECC memory has the ability to correct single-bit errors that may indicate a problem with the actual size detected. This may occur from a particular device. Fatal Memory Parity Error. This condition may indicate a defective memory...
..., and jumper settings before you did not receive any error message, look for data transfer. If you are unable to correct the problem by other activity has been affected by the change. This message is not configured as a bootable diskette. Invalid Boot Diskette Drive Not... the device. If no other information concerning the device. ECC memory has the ability to correct single-bit errors that may indicate a problem with the actual size detected. This may occur from a particular device. Fatal Memory Parity Error. This condition may indicate a defective memory...
Aspire M5811 Desktop Series Service Guide
Page 58
...standard. This message will only be reported by an ATAPI device using the S.M.A.R.T. This is a fatal error, often indication a problem with system hardware Error initializing secondary DMA controller. This message can be displayed if Virus Detection is trying to replace the hard ... S.M.A.R.T. S.M.A.R.T. failure messages may indicate the need to replace the hard disk. This is a fatal error, often indication a problem with system hardware. S.M.A.R.T. capable hard disk sends this message when it detects an imminent failure. If the BIOS detects possible ...
...standard. This message will only be reported by an ATAPI device using the S.M.A.R.T. This is a fatal error, often indication a problem with system hardware Error initializing secondary DMA controller. This message can be displayed if Virus Detection is trying to replace the hard ... S.M.A.R.T. S.M.A.R.T. failure messages may indicate the need to replace the hard disk. This is a fatal error, often indication a problem with system hardware. S.M.A.R.T. capable hard disk sends this message when it detects an imminent failure. If the BIOS detects possible ...
Aspire M5811 Desktop Series Service Guide
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...initialize the Slave Interrupt Controller. A PCI adapter generated an I /O resource conflict when configured by BIOS POST. This may indicate a problem with system hardware. CMOS Battery is causing by an incomplete description of the PCI Interrupt Routing of the 8254 timer. Chapter 4 52 ... Memory or I /O). In this error is low. This message only applies to clear the NVRAM data. This may indicate a problem with system hardware. Message Displayed Microcode Error NVRAM Checksum Bad, NVRAM Cleared Resource Conflict NVRAM Ignored NVRAM Bad Static Resource Conflict PCI ...
...initialize the Slave Interrupt Controller. A PCI adapter generated an I /O resource conflict when configured by BIOS POST. This may indicate a problem with system hardware. CMOS Battery is causing by an incomplete description of the PCI Interrupt Routing of the 8254 timer. Chapter 4 52 ... Memory or I /O). In this error is low. This message only applies to clear the NVRAM data. This may indicate a problem with system hardware. Message Displayed Microcode Error NVRAM Checksum Bad, NVRAM Cleared Resource Conflict NVRAM Ignored NVRAM Bad Static Resource Conflict PCI ...
Aspire M5811 Desktop Series Service Guide
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This may indicate a problem with system hardware. Keyboard Controller failure. This may occur for both Supervisor and User password verification. PS2 keyboard is not retaining its data due to ... power cycle is not present in initializing legacy Floppy Controller. 53 Chapter 4 The POST will load and use default CMOS settings. This condition may indicate a problem with keyboard controller initialization. User needs to unlock the keyboard to reboot the machine. This message is displayed when language module is required to continue...
This may indicate a problem with system hardware. Keyboard Controller failure. This may occur for both Supervisor and User password verification. PS2 keyboard is not retaining its data due to ... power cycle is not present in initializing legacy Floppy Controller. 53 Chapter 4 The POST will load and use default CMOS settings. This condition may indicate a problem with keyboard controller initialization. User needs to unlock the keyboard to reboot the machine. This message is displayed when language module is required to continue...
Aspire M5811 Desktop Series Service Guide
Page 62
...Ensure the diskette drive is set to a check procedure, replace the FRU indicated in the check procedure. Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in chapter2. 2.With the system power on, measure the voltage of processor fan connector. Its reading should be +...not work , then replace a good fan.3. Blinking cursor only; If directed to match its read/write head is clean before diagnosing any system problems. Memory test failed. 1.See "Memory" 2.Main board Incorrect memory size shown or repeated during POST. 1.Insert the memory modules in the Disk...
...Ensure the diskette drive is set to a check procedure, replace the FRU indicated in the check procedure. Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in chapter2. 2.With the system power on, measure the voltage of processor fan connector. Its reading should be +...not work , then replace a good fan.3. Blinking cursor only; If directed to match its read/write head is clean before diagnosing any system problems. Memory test failed. 1.See "Memory" 2.Main board Incorrect memory size shown or repeated during POST. 1.Insert the memory modules in the Disk...
Aspire M5811 Desktop Series Service Guide
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... drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems. Chapter 4 56 Error Symptom Action/FRU Diskette drive does not work. 1.Ensure the diskette drive is not set to None in the Disk Drives of...-ROM Drive NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.) Hard disk...
... drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems. Chapter 4 56 Error Symptom Action/FRU Diskette drive does not work. 1.Ensure the diskette drive is not set to None in the Disk Drives of...-ROM Drive NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.) Hard disk...
Aspire M5811 Desktop Series Service Guide
Page 65
...3.Main board Parallel/Serial Ports Execute "Load BIOS Default Settings" in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. 1.Make sure that the LPT# or COM# you test is the same as the ... screen is not set to Instant-off by PWR-BTTN. Refer to the service manual for the power cable) is readable). 3.Main board Display problem: -Incorrect colors No high intensity Missing, broken, or incorrect characters Blank monitor (dark) Blank monitor (bright) Distorted image Unreadable monitor 1.Monitor signal...
...3.Main board Parallel/Serial Ports Execute "Load BIOS Default Settings" in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. 1.Make sure that the LPT# or COM# you test is the same as the ... screen is not set to Instant-off by PWR-BTTN. Refer to the service manual for the power cable) is readable). 3.Main board Display problem: -Incorrect colors No high intensity Missing, broken, or incorrect characters Blank monitor (dark) Blank monitor (bright) Distorted image Unreadable monitor 1.Monitor signal...
Aspire M5811 Desktop Series Service Guide
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No system power, or power supply fan is not running. 1.Power Supply 2.Main board Other Problems Any other problems. 1.Undetermined Problems 59 Chapter 4 Action/FRU 1.Load default settings. 2.Reload software from Windows98 Start menu does not turn off the system. (Only pressing power switch can turn off the system). Error Symptom Executing software shutdown from Recovery CD.
No system power, or power supply fan is not running. 1.Power Supply 2.Main board Other Problems Any other problems. 1.Undetermined Problems 59 Chapter 4 Action/FRU 1.Load default settings. 2.Reload software from Windows98 Start menu does not turn off the system. (Only pressing power switch can turn off the system). Error Symptom Executing software shutdown from Recovery CD.
Aspire M5811 Desktop Series Service Guide
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... off the system unit. 3. Check all main board jumper positions and switch settings. 6. Power on page 85. Perform the following steps: 2. Non-Acer devices • External devices • Any adapter card (modem card, LAN card or video card, if installed) • CD/DVD-ROM drive... • Diskette drive • Hard disk drive • DIMM • Processor • Main board 11. Chapter 4 60 Undetermined Problems If an error message is listed in setup. 5. Check all device jumper positions. 8. Check all cables and connectors for proper installation. 9. If the ...
... off the system unit. 3. Check all main board jumper positions and switch settings. 6. Power on page 85. Perform the following steps: 2. Non-Acer devices • External devices • Any adapter card (modem card, LAN card or video card, if installed) • CD/DVD-ROM drive... • Diskette drive • Hard disk drive • DIMM • Processor • Main board 11. Chapter 4 60 Undetermined Problems If an error message is listed in setup. 5. Check all device jumper positions. 8. Check all cables and connectors for proper installation. 9. If the ...