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Acer Aspire M5400 Support Question

Acer Aspire M5400 Support Question

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Question posted by charlievarley64 on November 28th, 2012

Boot Up Problem

on boot up acer intel white screen with del enter setup f12 boot menu stays on for about 3 or 4 minutes before continueing computer has 3 gb ram and has no problems once loaded up

Current Answers

Answer #1: Posted by tintinb on January 1st, 2013 8:08 PM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

Points: 7,056,560
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There are several possible problems which might be related to your Acer Aspire M5400 boot up problem. Some of these are listed below.
  • Optical Disk Drives
  • USB Devices
  • Overheating
  • Strange Noises
  • Cables
  • Software
  • The Boot Sequence

Articles that provide solutions for computer bootup problems.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Acer Aspire M5400 Manual Pages

Service Guide - Page 1

Acer Aspire M5400(G) Service Guide PRINTED IN TAIWAN
Service Guide - Page 3

... by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by Acer Incorporated. iii All rights reserved.
Service Guide - Page 4

... resulting from any defect in this guide is a registered trademark of merchantability or fitness for any warranties of Intel Corporation. Intel is subject to the contents hereof and specifically disclaims any particular purpose. iv Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to change without notice. Should the...
Service Guide - Page 5

... to the accomplishment of procedures. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. NOTE Gives additional information related to any...
Service Guide - Page 6

... FRU parts for whatever reason, a part number change is made, it will NOT be noted in the FRU list of a machine (e.g. For ACER-AUTHORIZED SERVICE PROVIDERS, your regional Acer office to -date information available on card, modem, or extra memory capability). Service Guide Coverage This Service Guide provides you with further technical...
Service Guide - Page 7

...Management Function(ACPI support function) 11 System Utilities 12 CMOS Setup Utility 12 Entering CMOS setup 13 Navigating Through the Setup Utility 13 Setup Utility Menus 14 System Disassembly 27 Disassembly Requirements 27 Pre... Unit) List 67 Aspire M5400(G) Exploded Diagram(AM350-ASSY) 68 Aspire M5400(G) Exploded Diagram(AM351-ASSY) 69 Aspire M5400(G) FRU List 70 vii
Service Guide - Page 8

... is for DIMM 0 and DIMM 1 • 1GB/2GB/4GB DDR3 1.5V 1333/1066 Un-buffered Non-ECC DIMM support • 1 GB to 16GB Max memory support • Design Criteria: • Must meet Intel Lynnfield and Clarkdale Chipset platform design guide • Support 1.5V DIMM Chapter 1 1 Operating System • Microsoft Windows 7 Home Premium...
Service Guide - Page 10

...; 6 ports for rear port • On-board: 4 2*5 headers 4 ports for front daughter board 2 ports for internal card reader 2 ports for Daughter board (Aspire M5400/M3400 only) • Connector Pin: standard Intel FPIO pin definition Extension slot • Support one PCIe x 16 slot • Support two PCIe x 1 slots • Support one PCI slot Rear...
Service Guide - Page 15

... Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type ...120 drive YES Support to BIOS boot block feature YES IOS Hotkey List Hotkey Function Description Del Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility. Main Board Major Chips...
Service Guide - Page 24

...Lock. Press Enter to display error beeps or messages during USB device enumeration. Advanced BIOS Feature Parameter Quick Boot Quiet Boot 1st/2nd/3rd/4th Boot Device Hard ... to boot the computer by shortening Enabled or skipping certain standard booting process. When disabled, the diagnostic screen displays during startup. Disabled When enabled, the BIOS splash screen displays...
Service Guide - Page 34

During the disassembly process, group the screws with the corresponding components to disassemble the desktop computer for the different components vary in size. Chapter 3 System Disassembly This chapter contains step-by-step procedures on how to avoid mismatch when putting ...
Service Guide - Page 54

Obtain the failing symptoms in this chapter are only intended to test Acer products. Chapter 4 47 NonAcerproducts, prototype cards, or modified options can give false errors ... 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in as much detail as possible. 2.
Service Guide - Page 55

...Inspection 1. If the problem is not evident, continue with the system is not evident, you can indicate the malfunction. 2. System Internal Inspection 1. Verify that components are Acer-qualified and supported. 10...are properly seated. 8. Unplug the power cord from the system. 4. If the problem with System Internal Inspection. System Check Procedures Power System Check If the system will ...
Service Guide - Page 56

.... BIOS is damaged, BIOS POST jumps to Boot Block to as the PC speaker. Beep Symptom One short beep Continuous one long beep One long beep and two ...short beeps then repeat. VGA not installed or VGA error. CMOS checksum error or CMOS battery loss occurs. Chapter 4 49 AMIBIOS displays the checkpoints in the bottom right corner of the screen...
Service Guide - Page 57

... refresh and do memory sizing in debugging problems that show the value of RAM. The following table describes the type of the BIOS. Early Boot Strap Processor (BSP) initialization like microcode ...memory. Early super I /O port 80h on the bottom right corner of the screen during the bootblock initialization portion of checkpoints that may differ between different platforms based on...
Service Guide - Page 74

...Acer office to order FRU parts for RMA (Return Merchandise Authorization). Chapter 6 FRU (Field Replaceable Unit) List This chapter offers the FRU (Field Replaceable Unit) list in the FRU list of the Aspire M5400(G) desktop...; To scrap or to return the defective parts, follow the rules set by your Acer office may have a different part number code from those given in global configuration of...
Service Guide - Page 75

ITEM 1 2 3 4 NAME CHASSIS ASM TOP-COVER ODD REMOVABLE HDD CARRIER Q'TY 1 1 1 2 ITEM 5 6 7 8 NAME FRONT BEZEL HDD COVER SIDE COVER POWER Q'TY 1 1 1 1 68 Chapter 6 Aspire M5400(G) Exploded Diagram(AM551 ASSY) NOTE: This section will be updated when more information becomes available.
Service Guide - Page 76

ITEM 1 2 3 4 NAME CHASSIS ASM TOP-COVER ODD REMOVABLE HDD CARRIER Q'TY 1 1 1 2 ITEM 5 6 7 8 NAME FRONT BEZEL HDD COVER SIDE COVER POWER Q'TY 1 1 1 1 Chapter 6 69 Aspire M5400(G) Exploded Diagram(AM550 ASSY) NOTE: This section will be updated when more information becomes available.
Service Guide - Page 77

Aspire M5400(G) FRU List MB Kit Category Part Number Mainboard FRS880F consumer Mainboard FRS880F consumer Support 140W CPU Acer P/N MB.SE109.001 MB.SE109.003 IO Shielding Chassis Bezel CPU Cooler System Fan CPU 70 Rear I/O Shielding for MB Micro-Tower chassis HM090H for AM550 Micro-Tower chassis HM090K for AM551 Aspire Bezel AM550 Aspire Bezel...
Service Guide - Page 84

... CHICONY KG-0766 RF2.4 Standard 105KS Black Arabic/French w/o Aspire logo Keyboard CHICONY KG-0766 RF2.4 Standard 105KS Black Kazakh w/o Aspire logo Keyboard CHICONY KG-0766 RF2.4 Standard 104KS Black Turkmen w/o Aspire logo Keyboard CHICONY KG-0766 RF2.4 Standard 109KS Japanese with J1 layout Acer P/N KB.RF403.083 KB.RF403.084 KB.RF403.085...

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