Service Guide
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...Acer Notebook tour 6 Front View 6 Closed Front View 7 Left View 7 Right View 8 Bottom View 9 Indicators 9 TouchPad Basics 10 Using the Keyboard 11 Lock Keys and embedded numeric keypad 11 Windows Keys 12 Hot Keys 13 Hardware Specifications and Configurations 14 System Utilities 21 BIOS Setup Utility 21 Navigating the BIOS Utility 21 Aspire 5741/5741G BIOS... 22 Information 22 Main 23 Security 24 Boot 27 Exit 28 BIOS Flash Utilities 29 DOS Flash ...
...Acer Notebook tour 6 Front View 6 Closed Front View 7 Left View 7 Right View 8 Bottom View 9 Indicators 9 TouchPad Basics 10 Using the Keyboard 11 Lock Keys and embedded numeric keypad 11 Windows Keys 12 Hot Keys 13 Hardware Specifications and Configurations 14 System Utilities 21 BIOS Setup Utility 21 Navigating the BIOS Utility 21 Aspire 5741/5741G BIOS... 22 Information 22 Main 23 Security 24 Boot 27 Exit 28 BIOS Flash Utilities 29 DOS Flash ...
Service Guide
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... the SD Dummy Card 127 Replacing the Battery 128 Troubleshooting 129 Common Problems 129 Power On Issue 130 No Display Issue 131 Random Loss of BIOS Settings 132 LCD Failure 133 Built-In Keyboard Failure 133 TouchPad Failure 134 Internal Speaker Failure 134 HDD Not Operating Correctly 136 ODD Failure 137...
... the SD Dummy Card 127 Replacing the Battery 128 Troubleshooting 129 Common Problems 129 Power On Issue 130 No Display Issue 131 Random Loss of BIOS Settings 132 LCD Failure 133 Built-In Keyboard Failure 133 TouchPad Failure 134 Internal Speaker Failure 134 HDD Not Operating Correctly 136 ODD Failure 137...
Service Guide
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...3G/B Board 152 CR/B Board 152 Clearing Password Check and BIOS Recovery 153 Clearing Password Check 153 Clear CMOS Jumper 153 BIOS Recovery by Crisis Disk 154 FRU (Field Replaceable Unit) List 155 Aspire 5741/5741G Exploded Diagrams 156 Main Assembly 156 Upper Assembly 157 LCD... Assembly 158 Aspire 5741/5741G FRU List 160 Screw List 168 Model Definition and Configuration 170 Aspire 5741 171 Aspire 5741G 191...
...3G/B Board 152 CR/B Board 152 Clearing Password Check and BIOS Recovery 153 Clearing Password Check 153 Clear CMOS Jumper 153 BIOS Recovery by Crisis Disk 154 FRU (Field Replaceable Unit) List 155 Aspire 5741/5741G Exploded Diagrams 156 Main Assembly 156 Upper Assembly 157 LCD... Assembly 158 Aspire 5741/5741G FRU List 160 Screw List 168 Model Definition and Configuration 170 Aspire 5741 171 Aspire 5741G 191...
Service Guide
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... 180 cm DC cable • Acer QuicCharge™ technology (Aspire 5741G): • 80% charge in 1 hour· • 2-hour rapid charge system-off • 48.8 W 4400 mAh 6-cell Li-ion standard battery pack • Estimated battery life: up to 4.0 hours (Aspire 5741) • Estimated battery life: up to 3.0 hours (Aspire 5741G) • ENERGY STAR®...
... 180 cm DC cable • Acer QuicCharge™ technology (Aspire 5741G): • 80% charge in 1 hour· • 2-hour rapid charge system-off • 48.8 W 4400 mAh 6-cell Li-ion standard battery pack • Estimated battery life: up to 4.0 hours (Aspire 5741) • Estimated battery life: up to 3.0 hours (Aspire 5741G) • ENERGY STAR®...
Service Guide
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... and off. Stop playing the selected media file. Press any key to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Increases the screen brightness. Decreases the screen brightness. Decreases the sound volume. Hotkey + Icon Function Communication key + + + + + + < > + < > ++ n> + < > ++ Fn> + < > + + + + Sleep Display toggle Display Off Touchpad...
... and off. Stop playing the selected media file. Press any key to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Increases the screen brightness. Decreases the screen brightness. Decreases the sound volume. Hotkey + Icon Function Communication key + + + + + + < > + < > ++ n> + < > ++ Fn> + < > + + + + Sleep Display toggle Display Off Touchpad...
Service Guide
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... 31 Play Movie (read from S3 • Wake on Prominence vs. time diagram BIOS Item BIOS vendor BIOS ROM type Insyde BIOS Flash Specification Features • Flash ROM 4MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4)... • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2. • Refer to Acer BIOS specification. • DMI utility for BIOS serial number configurable/asset tag • Support PXE • Support Y2K solution • Support WinFlash • Wake on LAN from...
... 31 Play Movie (read from S3 • Wake on Prominence vs. time diagram BIOS Item BIOS vendor BIOS ROM type Insyde BIOS Flash Specification Features • Flash ROM 4MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4)... • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2. • Refer to Acer BIOS specification. • DMI utility for BIOS serial number configurable/asset tag • Support PXE • Support Y2K solution • Support WinFlash • Wake on LAN from...
Service Guide
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...the screen. Navigation keys for parameters are in the Item Specific Help part of screen). System Utilities Chapter 2 BIOS Setup Utility The BIOS Setup Utility is enclosed in square brackets. To activate the BIOS Utility, press F2 during POST to run this utility. Press during POST (when "Press to enter Setup" ...left and right arrow keys. • To choose an item, use the up and down arrow keys. • To change boot device without entering BIOS SETUP Utility. Please note that system information is set the parameter to the Exit menu. • In any changes made and exit the...
...the screen. Navigation keys for parameters are in the Item Specific Help part of screen). System Utilities Chapter 2 BIOS Setup Utility The BIOS Setup Utility is enclosed in square brackets. To activate the BIOS Utility, press F2 during POST to run this utility. Press during POST (when "Press to enter Setup" ...left and right arrow keys. • To choose an item, use the up and down arrow keys. • To change boot device without entering BIOS SETUP Utility. Please note that system information is set the parameter to the Exit menu. • In any changes made and exit the...
Service Guide
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...IDE master. This field shows product name of the system. This field displays the KBC firmware version of the system. Aspire 5741/5741G BIOS Information The Information screen displays a summary of the CPU. InsydeH20 Setup Utility Information Main Security Boot Exit Rev. 3.5 CPU... BIOS Version: KBC BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: Intel(R) Core(TM) i3 CPU 2.13GHz M 330 @ 2.13GHz WDC WD3200BEVT-22A23T0 WD-WXB0AA9N9724 HL-DT-STDVDRAM GT30N V0.11 V0.11 Intel V1946 NEW7021011001268A81601 Aspire 5741/5741G Acer ...
...IDE master. This field shows product name of the system. This field displays the KBC firmware version of the system. Aspire 5741/5741G BIOS Information The Information screen displays a summary of the CPU. InsydeH20 Setup Utility Information Main Security Boot Exit Rev. 3.5 CPU... BIOS Version: KBC BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: Intel(R) Core(TM) i3 CPU 2.13GHz M 330 @ 2.13GHz WDC WD3200BEVT-22A23T0 WD-WXB0AA9N9724 HL-DT-STDVDRAM GT30N V0.11 V0.11 Intel V1946 NEW7021011001268A81601 Aspire 5741/5741G Acer ...
Service Guide
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...does not have three tries before the system halts. When user password is required or not while the events defined in this password protects the BIOS Setup Utility from unauthorized access. Press Enter to set the user password. InsydeH20 Setup Utility Information Main Security Boot Exit Supervisor Password Is: ...may have to return your notebook computer to your password, you have right to set the supervisor password. Settings in this password protects the BIOS Setup Utility from unauthorized access. Press Enter to change the value of the hard disk password.
...does not have three tries before the system halts. When user password is required or not while the events defined in this password protects the BIOS Setup Utility from unauthorized access. Press Enter to set the user password. InsydeH20 Setup Utility Information Main Security Boot Exit Supervisor Password Is: ...may have to return your notebook computer to your password, you have right to set the supervisor password. Settings in this password protects the BIOS Setup Utility from unauthorized access. Press Enter to change the value of the hard disk password.
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... a Password Follow these steps: 1. Removing a Password Follow these steps as you are done, press F10 to save the changes and exit the BIOS Setup Utility. IMPORTANT:Be very careful when typing your password because the characters do not appear on boot parameter. 5. If desired, you have changed... the settings, press u to save the changes and exit the BIOS Setup Utility. When you set the user or the supervisor password: 1. Type a password in the Enter New Password and Confirm New Password fields....
... a Password Follow these steps: 1. Removing a Password Follow these steps as you are done, press F10 to save the changes and exit the BIOS Setup Utility. IMPORTANT:Be very careful when typing your password because the characters do not appear on boot parameter. 5. If desired, you have changed... the settings, press u to save the changes and exit the BIOS Setup Utility. When you set the user or the supervisor password: 1. Type a password in the Enter New Password and Confirm New Password fields....
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...] If the new password and confirm new password strings do not match. Use the ↑ and ↓ keys to save the changes and exit the BIOS Setup Utility. Type the current password in the Enter Current Password field and press Enter. 3. Setup Warning Passwords do not match, the screen will show...
...] If the new password and confirm new password strings do not match. Use the ↑ and ↓ keys to save the changes and exit the BIOS Setup Utility. Type the current password in the Enter Current Password field and press Enter. 3. Setup Warning Passwords do not match, the screen will show...
Service Guide
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... Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save or discard any changes you made and quit the BIOS Utility. Load default values for all SETUP item.
... Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save or discard any changes you made and quit the BIOS Utility. Load default values for all SETUP item.
Service Guide
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...use the AC adaptor power supply when you run the Flash. 1. Fellow the steps below to update the system BIOS Flash ROM. NOTE: Please use the Flash. NOTE: If you do not have a crisis recovery diskette at ... Crisis Recovery Diskette before you may not boot the system because the BIOS is required for the following conditions: • New versions of system programs • New features or options ...8226; Restore a BIOS when it becomes corrupted. Prepare a bootable diskette. 2. Then boot the system from the bootable ...
...use the AC adaptor power supply when you run the Flash. 1. Fellow the steps below to update the system BIOS Flash ROM. NOTE: Please use the Flash. NOTE: If you do not have a crisis recovery diskette at ... Crisis Recovery Diskette before you may not boot the system because the BIOS is required for the following conditions: • New versions of system programs • New features or options ...8226; Restore a BIOS when it becomes corrupted. Prepare a bootable diskette. 2. Then boot the system from the bootable ...
Service Guide
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USB CDROM : Use < > or < > to select a device, then press to move it up the list. Execute the BIOS.BAT batch file to move USB HDD to use the DOS Flash Utility: 1. InsydeH20 Setup Utility Information Main Security Boot Exit Boot priority order: Rev. 3.5 ... Exit 3. IDE0 : TOSHIBA MK3265GSX 2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move it down the list, or to update BIOS. USB HDD : 6. The flash process begins as shown. 30 Chapter 2 DOS Flash Utility Perform the following steps to position 1. Network Boot...
USB CDROM : Use < > or < > to select a device, then press to move it up the list. Execute the BIOS.BAT batch file to move USB HDD to use the DOS Flash Utility: 1. InsydeH20 Setup Utility Information Main Security Boot Exit Boot priority order: Rev. 3.5 ... Exit 3. IDE0 : TOSHIBA MK3265GSX 2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move it down the list, or to update BIOS. USB HDD : 6. The flash process begins as shown. 30 Chapter 2 DOS Flash Utility Perform the following steps to position 1. Network Boot...
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NOTE: If the AC power is complete when the message Flash programming complete displays. Plug in the AC power to continue. 5. Chapter 2 31 4. Flash is not connected, the following message displays. In flash BIOS, the message Please do not remove AC Power Source displays.
NOTE: If the AC power is complete when the message Flash programming complete displays. Plug in the AC power to continue. 5. Chapter 2 31 4. Flash is not connected, the following message displays. In flash BIOS, the message Please do not remove AC Power Source displays.
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After the error is generated for unlocking the HDD. Note down this key. 3. Remove HDD/BIOS Password Utilities This section provides you with the code noted in the wrong HDD password three times, an error is generated. Execute the UnlockHD.EXE ... the password from the previous step to create the unlock code in DOS Mode using the format UnlockHD [Encode code] with details about removing HDD/BIOS password: Remove HDD Password: If you key in the previous step, as shown. Password : 46548274 5. To reset the HDD password, perform the following steps: 1. Chapter...
After the error is generated for unlocking the HDD. Note down this key. 3. Remove HDD/BIOS Password Utilities This section provides you with the code noted in the wrong HDD password three times, an error is generated. Execute the UnlockHD.EXE ... the password from the previous step to create the unlock code in DOS Mode using the format UnlockHD [Encode code] with details about removing HDD/BIOS password: Remove HDD Password: If you key in the previous step, as shown. Password : 46548274 5. To reset the HDD password, perform the following steps: 1. Chapter...
Service Guide
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The onscreen message determines whether the function is successful or not. 34 Chapter 2 From a DOS prompt, execute clnpwd.exe 2. Press 1 or 2 to short the RTC_RST point. Removing BIOS Passwords: To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to clean the desired password shown on the screen. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1.
The onscreen message determines whether the function is successful or not. 34 Chapter 2 From a DOS prompt, execute clnpwd.exe 2. Press 1 or 2 to short the RTC_RST point. Removing BIOS Passwords: To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to clean the desired password shown on the screen. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1.
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To use Boot Sequence Selector, perform the following steps: 1. Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to display the usage screen. 3. Execute BS.exe to be changed without accessing the BIOS. Enter into DOS. 2. Chapter 2 35 Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to change the boot sequence to HDD | CD ROM | LAN | Floppy.
To use Boot Sequence Selector, perform the following steps: 1. Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to display the usage screen. 3. Execute BS.exe to be changed without accessing the BIOS. Enter into DOS. 2. Chapter 2 35 Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to change the boot sequence to HDD | CD ROM | LAN | Floppy.
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...): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag Write Product Name to EEPROM Input: dmitools /wp Acer Write Serial Number to EEPROM ( Create UUID from bios • dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16 characters) • dmitools /wp xxxx ==>... the corresponding output information. Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to make the new DMI data effective. 36 Chapter 2 When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware...
...): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag Write Product Name to EEPROM Input: dmitools /wp Acer Write Serial Number to EEPROM ( Create UUID from bios • dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16 characters) • dmitools /wp xxxx ==>... the corresponding output information. Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to make the new DMI data effective. 36 Chapter 2 When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware...
Service Guide
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...Ensure that : • The device is virus free. 3. See "Disassembly Process" on adjusting settings. Check the display resolution is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. c. If desktop display resolution is still not resolved, see "Online Support Information"...video driver to the desired resolution. Check the Device Manager to correct the problem. 1. Run the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. If the Issue is not normal, right-click on page 243. Random Loss of...
...Ensure that : • The device is virus free. 3. See "Disassembly Process" on adjusting settings. Check the display resolution is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. c. If desktop display resolution is still not resolved, see "Online Support Information"...video driver to the desired resolution. Check the Device Manager to correct the problem. 1. Run the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. If the Issue is not normal, right-click on page 243. Random Loss of...