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Alerts you to do specific actions relevant to any damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the accomplishment of additional information related to the current topic. IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures.
Alerts you to do specific actions relevant to any damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the accomplishment of additional information related to the current topic. IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures.
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... Symptom-to-FRU Error Message 111 Intermittent Problems 115 Undetermined Problems 116 Jumper and Connector Locations 117 Top and Bottom View 117 Clearing Password Check and BIOS Recovery 119 Clearing Password Check 119 BIOS Recovery by Crisis Disk 120 FRU (Field Replaceable Unit) List 121 Aspire 5735/5735Z/5335 Series Exploded Diagram 122 Model...
... Symptom-to-FRU Error Message 111 Intermittent Problems 115 Undetermined Problems 116 Jumper and Connector Locations 117 Top and Bottom View 117 Clearing Password Check and BIOS Recovery 119 Clearing Password Check 119 BIOS Recovery by Crisis Disk 120 FRU (Field Replaceable Unit) List 121 Aspire 5735/5735Z/5335 Series Exploded Diagram 122 Model...
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... your computer's BIOS (Basic Input/ Output System). However, if you encounter configuration problems, you want to change boot device without entering BIOS Setup Utility, please set to Chapter 4 Troubleshooting when problem arises. Press F2 to enter multi-boot menu. In this utility. Information Phoenix ...XXXXXXXXXXX-(XX) XXXXXXXX XXXXXXXXXXX-XXX XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 5730 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-...
... your computer's BIOS (Basic Input/ Output System). However, if you encounter configuration problems, you want to change boot device without entering BIOS Setup Utility, please set to Chapter 4 Troubleshooting when problem arises. Press F2 to enter multi-boot menu. In this utility. Information Phoenix ...XXXXXXXXXXX-(XX) XXXXXXXX XXXXXXXXXXX-XXX XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 5730 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-...
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Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you need to HDD user password. Choose one upper-case string q Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you can run HDD_PW.EXE 1. Select "2" 3. q If you key in "hdd_pw 15494 0" 2. Chapter 2 45 See the image below. Key in wrong HDD password for three time, "HDD password error code" would display on the screen.
Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you need to HDD user password. Choose one upper-case string q Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you can run HDD_PW.EXE 1. Select "2" 3. q If you key in "hdd_pw 15494 0" 2. Chapter 2 45 See the image below. Key in wrong HDD password for three time, "HDD password error code" would display on the screen.
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...POST does not complete. Message" on page 116 Chapter 4 97 Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are indicated. Verify the symptoms by repeating the same operation. 3. "Error Message List" on page 103 Other symptoms (i.e. ...Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. No beep or error "Power-On Self-Test ...
...POST does not complete. Message" on page 116 Chapter 4 97 Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are indicated. Verify the symptoms by repeating the same operation. 3. "Error Message List" on page 103 Other symptoms (i.e. ...Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. No beep or error "Power-On Self-Test ...
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...the CD-ROM does not have more than one at a time to a controller, driver, or diskette. If the tests detect a keyboard problem, do the following one label attached to FDD Test. 3. Reconnect the keyboard cables. 2. Replace the keyboard. 3. System Check Procedures External ...Diskette Drive Check Do the following to isolate the problem to correct the problem. Boot from the diagnostics diskette and start the diagnostics program. 2. Reconnect the external diskette drive/DVD-ROM module. 2. External ...
...the CD-ROM does not have more than one at a time to a controller, driver, or diskette. If the tests detect a keyboard problem, do the following one label attached to FDD Test. 3. Reconnect the keyboard cables. 2. Replace the keyboard. 3. System Check Procedures External ...Diskette Drive Check Do the following to isolate the problem to correct the problem. Boot from the diagnostics diskette and start the diagnostics program. 2. Reconnect the external diskette drive/DVD-ROM module. 2. External ...
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... 1. Press F2 in the message window. NOTE: Make sure that the DIMM is supplied. 3. Power System Check To verify the symptom of the problem, power on the computer using each of these devices do not work, reconnect the cable connector and repeat the failing operation. If you suspect a ...power problem, see the appropriate power supply check in the test items. 3. A loose connection can cause an error. Connect the power adapter and check that...
... 1. Press F2 in the message window. NOTE: Make sure that the DIMM is supplied. 3. Power System Check To verify the symptom of the problem, power on the computer using each of these devices do not work, reconnect the cable connector and repeat the failing operation. If you suspect a ...power problem, see the appropriate power supply check in the test items. 3. A loose connection can cause an error. Connect the power adapter and check that...
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... not correct, go to +20.5V Pin 2: 0V, Ground 1. If the operational charge does not work, see "Undetermined Problems" on page 116. If the power-on page 101. 100 Chapter 4 q If the voltage is not corrected, see "Check the Battery Pack" on indicator does ...
... not correct, go to +20.5V Pin 2: 0V, Ground 1. If the operational charge does not work, see "Undetermined Problems" on page 116. If the power-on page 101. 100 Chapter 4 q If the voltage is not corrected, see "Check the Battery Pack" on indicator does ...
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...return to the touchpad pointer. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Replace the touchpad. 3. Replace the system board. Power off the computer. 2. After you identify first the... problem is applied to room temperature. If the voltage is not a hardware problem. Chapter 4 101 Check the Battery Pack To check the battery pack, do the following : From Software: 1. From Hardware: 1. This symptom ...
...return to the touchpad pointer. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Replace the touchpad. 3. Replace the system board. Power off the computer. 2. After you identify first the... problem is applied to room temperature. If the voltage is not a hardware problem. Chapter 4 101 Check the Battery Pack To check the battery pack, do the following : From Software: 1. From Hardware: 1. This symptom ...
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...fails after you determine the next possible FRU to be replaced when servicing a computer. Do not replace a non-defective FRU. Others may indicate a problem with a device, such as the way it has been configured. Some of them display information about a hardware device, e.g., the amount of the error... messages occur during POST. If the symptom is listed first. The most likely cause is not listed, see "Undetermined Problems" on the screen and the error symptoms classified by function. Power-On Self-Test (POST) Error Message The POST error message index lists ...
...fails after you determine the next possible FRU to be replaced when servicing a computer. Do not replace a non-defective FRU. Others may indicate a problem with a device, such as the way it has been configured. Some of them display information about a hardware device, e.g., the amount of the error... messages occur during POST. If the symptom is listed first. The most likely cause is not listed, see "Undetermined Problems" on the screen and the error symptoms classified by function. Power-On Self-Test (POST) Error Message The POST error message index lists ...
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... battery until power off, then charge battery). Battery pack System board Reconnect hard disk/CD-ROM drives. USB does not work correctly Print problems. Serial or parallel port device problems. Action in the Devices Configuration" of BIOS Setup Utility is set to execute "Load Default Settings", then reboot system. Reconnect hard disk...
... battery until power off, then charge battery). Battery pack System board Reconnect hard disk/CD-ROM drives. USB does not work correctly Print problems. Serial or parallel port device problems. Action in the Devices Configuration" of BIOS Setup Utility is set to execute "Load Default Settings", then reboot system. Reconnect hard disk...
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Touchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Reconnect touchpad cable. Action in Sequence Internal modem does not work . Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 116. 114 Chapter 4 Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly.
Touchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Reconnect touchpad cable. Action in Sequence Internal modem does not work . Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 116. 114 Chapter 4 Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly.
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Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. When analyzing an intermittent problem, do not replace any error is detected, do the following: 1. If any FRU. 3. Rerun the test to verify that have nothing... to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. If no more errors. Chapter 4 115 FRU replacement should be caused by a variety of reasons that there...
Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. When analyzing an intermittent problem, do not replace any error is detected, do the following: 1. If any FRU. 3. Rerun the test to verify that have nothing... to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. If no more errors. Chapter 4 115 FRU replacement should be caused by a variety of reasons that there...
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... which adapter or device failed, which installed devices are found, replace the FRU. 3. Power-off the computer. 2. If the problem remains, replace the following devices: q Non-Acer devices q Printer, mouse, and other external devices q Battery pack q Hard disk drive q DIMM q CD-ROM/Diskette drive ...Module q PC Cards 4. Power-on page 99.): 1. If the problem does not recur, reconnect the removed devices one at a time until...
... which adapter or device failed, which installed devices are found, replace the FRU. 3. Power-off the computer. 2. If the problem remains, replace the following devices: q Non-Acer devices q Printer, mouse, and other external devices q Battery pack q Hard disk drive q DIMM q CD-ROM/Diskette drive ...Module q PC Cards 4. Power-on page 99.): 1. If the problem does not recur, reconnect the removed devices one at a time until...
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.... If you are : • Detailed information on Acer's International Traveller's Warranty (ITW) • Returned material authorization procedures • An overview of all the support services we have included an Acrobat File to facilitate the problem-free downloading of our technical material. In the Technical... Information section you can be obtained directly from Acer CSD Taiwan. Also contained on all of telephone, fax and email contacts for ...
.... If you are : • Detailed information on Acer's International Traveller's Warranty (ITW) • Returned material authorization procedures • An overview of all the support services we have included an Acrobat File to facilitate the problem-free downloading of our technical material. In the Technical... Information section you can be obtained directly from Acer CSD Taiwan. Also contained on all of telephone, fax and email contacts for ...
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... FRU (Field Replaceable Unit) List 121 H Hard disk 28 Hard Disk Drive Module 56 HDD 28 Hibernation mode hotkey 13 Hot Keys 11 I Indicators 9 Intermittent Problems 115 J Jumper and Connector Locations 117 Top View 117 K Keyboard 30, 63 Keyboard or Auxiliary Input Device Check 98 L LCD Bezel 88 LCD Brackets 93...
... FRU (Field Replaceable Unit) List 121 H Hard disk 28 Hard Disk Drive Module 56 HDD 28 Hibernation mode hotkey 13 Hot Keys 11 I Indicators 9 Intermittent Problems 115 J Jumper and Connector Locations 117 Top View 117 K Keyboard 30, 63 Keyboard or Auxiliary Input Device Check 98 L LCD Bezel 88 LCD Brackets 93...
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Model Definition 130 Modem Board 80 N Notebook Manager hotkey 13 num lock on indicator 9 O Online Support Information 159 P Panel 4 Bottom 8 left 4 PC Card 9 Power System Check 99 Battery Pack 101 Power Adapter 100 Processor 26 S Screw List 48 speakers hotkey 13 System Block Diagram 3 System Check Procedures 98 System Memory 26 System Utilities 33 T Test Compatible Components 155 Top 117 touchpad hotkey 13 Touchpad Check 101 Troubleshooting 97 U Undetermined Problems 116 utility BIOS 33-44 144 V view left 6 rear 7 right 6 W Windows 2000 Environment Test 156 WLAN Board 54
Model Definition 130 Modem Board 80 N Notebook Manager hotkey 13 num lock on indicator 9 O Online Support Information 159 P Panel 4 Bottom 8 left 4 PC Card 9 Power System Check 99 Battery Pack 101 Power Adapter 100 Processor 26 S Screw List 48 speakers hotkey 13 System Block Diagram 3 System Check Procedures 98 System Memory 26 System Utilities 33 T Test Compatible Components 155 Top 117 touchpad hotkey 13 Touchpad Check 101 Troubleshooting 97 U Undetermined Problems 116 utility BIOS 33-44 144 V view left 6 rear 7 right 6 W Windows 2000 Environment Test 156 WLAN Board 54