Service Guide
Page 135
... the mouse uses a USB connection, try an alternate USB port. 4. Remove any recently added software and reboot. 8. Roll back the mouse driver to Try. There are no red Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is a ...non-defective FRUs: 1. Swap M/B to the previous version if updated recently. 11. Restart the computer. 6. Remove and reinstall the mouse driver. 12. If the mouse uses a wireless connection, insert new batteries and confirm there is listed under Other Devices. 13. Restore system and file settings from a known good date...
... the mouse uses a USB connection, try an alternate USB port. 4. Remove any recently added software and reboot. 8. Roll back the mouse driver to Try. There are no red Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is a ...non-defective FRUs: 1. Swap M/B to the previous version if updated recently. 11. Restart the computer. 6. Remove and reinstall the mouse driver. 12. If the mouse uses a wireless connection, insert new batteries and confirm there is listed under Other Devices. 13. Restore system and file settings from a known good date...