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Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. IV Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic.
Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. IV Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic.
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... Post Code Table 84 Index of Symptom-to-FRU Errors 87 Intermittent Problems 91 Undetermined Problems 92 Connector Locations 93 Top and Bottom Views 93 Aspire 4810T/4810TZ/4410T Top View 93 Aspire 4810T/4810TZ/4410T Bottom View 94 Aspire 4810TG Top View 95 Aspire 4810TG Bottom View 96 Clearing Password Check and BIOS Recovery 97...
... Post Code Table 84 Index of Symptom-to-FRU Errors 87 Intermittent Problems 91 Undetermined Problems 92 Connector Locations 93 Top and Bottom Views 93 Aspire 4810T/4810TZ/4410T Top View 93 Aspire 4810T/4810TZ/4410T Bottom View 94 Aspire 4810TG Top View 95 Aspire 4810TG Bottom View 96 Clearing Password Check and BIOS Recovery 97...
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... program built into your computer's BIOS (Basic Input/ Output System). Press F2 to "enabled". If you may need to Chapter 4 Troubleshooting when problem arises. However, if you encounter configuration problems, you want to change boot device without entering BIOS Setup Utility, please set the parameter to enter setup. The default parameter of...
... program built into your computer's BIOS (Basic Input/ Output System). Press F2 to "enabled". If you may need to Chapter 4 Troubleshooting when problem arises. However, if you encounter configuration problems, you want to change boot device without entering BIOS Setup Utility, please set the parameter to enter setup. The default parameter of...
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Choose one of the uppercase strings • Reboot the system and key in "hdd_pw 15494 0" 2. See the image below. • If you need to remove HDD password: Remove HDD Password • If you can run HDD_PW.EXE 1. Select "2" 3. Key in "0KJFN42" or "UVEIQ96" as your HDD user password. 38 Chapter 2 Remove HDD and BIOS Passwords This section teaches you how to solve HDD password locked problem, you key in the wrong HDD password thrice, "HDD password error code" will appear on the screen.
Choose one of the uppercase strings • Reboot the system and key in "hdd_pw 15494 0" 2. See the image below. • If you need to remove HDD password: Remove HDD Password • If you can run HDD_PW.EXE 1. Select "2" 3. Key in "0KJFN42" or "UVEIQ96" as your HDD user password. 38 Chapter 2 Remove HDD and BIOS Passwords This section teaches you how to solve HDD password locked problem, you key in the wrong HDD password thrice, "HDD password error code" will appear on the screen.
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Key in "qjjg9vy" or "07yqmjd" as your BIOS user password. Chapter 2 39 Choose one upper-case string • Reboot the system and key in "bios_pw 14452 0" 2. See the image below. • If you need to solve BIOS password locked problem, you key in wrong Supervisor Password for three time, "System Disabled" would display on the screen. Remove BIOS Password • If you can run BIOS_PW.EXE 1.
Key in "qjjg9vy" or "07yqmjd" as your BIOS user password. Chapter 2 39 Choose one upper-case string • Reboot the system and key in "bios_pw 14452 0" 2. See the image below. • If you need to solve BIOS password locked problem, you key in wrong Supervisor Password for three time, "System Disabled" would display on the screen. Remove BIOS Password • If you can run BIOS_PW.EXE 1.
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...-create the failure by running the diagnostic test or by attempting to "Post Code Table" on page 84. Chapter 4 79 LCD display problems or others). Use the following procedure as possible. 2. No beep or error codes are intended to . Other symptoms (i.e. See "Post ...verified symptom to determine which page to go to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Symptoms cannot be re-created (intermittent problems). "Undetermined Problems" on page 92 See "Post Code Table" on page ...
...-create the failure by running the diagnostic test or by attempting to "Post Code Table" on page 84. Chapter 4 79 LCD display problems or others). Use the following procedure as possible. 2. No beep or error codes are intended to . Other symptoms (i.e. See "Post ...verified symptom to determine which page to go to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Symptoms cannot be re-created (intermittent problems). "Undetermined Problems" on page 92 See "Post Code Table" on page ...
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... controller, drive, or optical disk. Follow the instructions in the message window. External Optical Disk Drive Check Do the following to isolate the problem to select the test device. 1. Do the following to it . Reconnect the optical disk drive module. 2. If the internal keyboard does ... the error still remains: 1. Replace the main board. Replace the main board. Replace the main board. If the tests detect a keyboard problem, do the following one label attached to select the test device: 1. Reconnect the keyboard cables. 2. Multiple labels can cause the drive to correct...
... controller, drive, or optical disk. Follow the instructions in the message window. External Optical Disk Drive Check Do the following to isolate the problem to select the test device. 1. Do the following to it . Reconnect the optical disk drive module. 2. If the internal keyboard does ... the error still remains: 1. Replace the main board. Replace the main board. Replace the main board. If the tests detect a keyboard problem, do the following one label attached to select the test device: 1. Reconnect the keyboard cables. 2. Multiple labels can cause the drive to correct...
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...adapter. 2. Follow the instructions in the test items. 4. Remove the battery pack. 2. Press F2 in the message window. If you suspect a power problem, see "Check the Battery Pack" on indicator does not light up, check the power cord of the power adapter cable. Chapter 4 81 See the... following : • Replace the System board. • If the problem is not corrected, see "Undetermined Problems" on page 92. • If the voltage is within the range, do not work , see the appropriate power supply check in...
...adapter. 2. Follow the instructions in the test items. 4. Remove the battery pack. 2. Press F2 in the message window. If you suspect a power problem, see "Check the Battery Pack" on indicator does not light up, check the power cord of the power adapter cable. Chapter 4 81 See the... following : • Replace the System board. • If the problem is not corrected, see "Undetermined Problems" on page 92. • If the voltage is within the range, do not work , see the appropriate power supply check in...
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... and 6(ground). 3. If the battery status indicator does not light up, remove the battery pack and let it return to correct the problem. In Power Meter, confirm that has less than 7.5 Vdc after recharging, replace the battery. Reconnect the touchpad cables. 2. After you identify first... does not light up , replace the battery pack. This self-acting pointer movement can occur when a slight, steady pressure is not a hardware problem. Repeat the steps 1 and 2, for Current Power Source and Total Battery Power Remaining are necessary if the pointer movement stops in control Panel 2....
... and 6(ground). 3. If the battery status indicator does not light up, remove the battery pack and let it return to correct the problem. In Power Meter, confirm that has less than 7.5 Vdc after recharging, replace the battery. Reconnect the touchpad cables. 2. After you identify first... does not light up , replace the battery pack. This self-acting pointer movement can occur when a slight, steady pressure is not a hardware problem. Repeat the steps 1 and 2, for Current Power Source and Total Battery Power Remaining are necessary if the pointer movement stops in control Panel 2....
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... replace a non-defective FRU. Some of them display information about a hardware device, e.g., the amount of the error messages occur during POST. Others may indicate a problem with a device, such as the way it has been configured. The most likely cause is not listed, see "Undetermined...servicing a computer. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. The...
... replace a non-defective FRU. Some of them display information about a hardware device, e.g., the amount of the error messages occur during POST. Others may indicate a problem with a device, such as the way it has been configured. The most likely cause is not listed, see "Undetermined...servicing a computer. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. The...
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... drives. The system doesn't resume from hibernation mode. Battery fuel gauge in Sequence Reconnect the keyboard cable. USB does not work correctly Print problems. Serial or parallel port device problems. Action in the Devices Configuration" of BIOS Setup Utility is set to Disk (S4)" on page 25. Power Management-Related Symptoms Symptom...
... drives. The system doesn't resume from hibernation mode. Battery fuel gauge in Sequence Reconnect the keyboard cable. USB does not work correctly Print problems. Serial or parallel port device problems. Action in the Devices Configuration" of BIOS Setup Utility is set to Disk (S4)" on page 25. Power Management-Related Symptoms Symptom...
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Touchpad board System board Modem-Related Symptoms Symptom / Error Action in this list and the problem remains, see "Undetermined Problems" on page 92. 90 Chapter 4 Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in Sequence Internal modem does not work . Action in Sequence Reconnect touchpad cable. Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly.
Touchpad board System board Modem-Related Symptoms Symptom / Error Action in this list and the problem remains, see "Undetermined Problems" on page 92. 90 Chapter 4 Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in Sequence Internal modem does not work . Action in Sequence Reconnect touchpad cable. Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly.
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... be considered only when a recurring problem exists. FRU replacement should be caused by a variety of reasons that have nothing to verify that there are no error is detected, replace the FRU. ... do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. If any error is detected, do the following: 1. When analyzing an intermittent problem, do not replace any FRU. 3.
... be considered only when a recurring problem exists. FRU replacement should be caused by a variety of reasons that have nothing to verify that there are no error is detected, replace the FRU. ... do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. If any error is detected, do the following: 1. When analyzing an intermittent problem, do not replace any FRU. 3.
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... reconnect the removed devices one at a time until you find the failing FRU. 7. Power-on page 81.): 1. If the problem remains, replace the following devices: q Non-Acer devices q Printer, mouse, and other external devices q Battery pack q Hard disk drive q DIMM q CD-ROM/Diskette drive ...Module q PC Cards 4. Do not replace a non-defective FRU: q System board q LCD assembly 92 Chapter 4 Determine if the problem has changed. 6. Follow...
... reconnect the removed devices one at a time until you find the failing FRU. 7. Power-on page 81.): 1. If the problem remains, replace the following devices: q Non-Acer devices q Printer, mouse, and other external devices q Battery pack q Hard disk drive q DIMM q CD-ROM/Diskette drive ...Module q PC Cards 4. Do not replace a non-defective FRU: q System board q LCD assembly 92 Chapter 4 Determine if the problem has changed. 6. Follow...
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... utilities q Spare parts lists q TABs (Technical Announcement Bulletin) For these to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. Acer's Website offers you convenient and valuable support resources whenever you are always looking for all the...your technical queries. and password. In the Technical Information section you have included an Acrobat File to facilitate the problem-free downloading of telephone, fax and email contacts for ways to communicate these purposes, we offer, accompanied by a list of...
... utilities q Spare parts lists q TABs (Technical Announcement Bulletin) For these to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. Acer's Website offers you convenient and valuable support resources whenever you are always looking for all the...your technical queries. and password. In the Technical Information section you have included an Acrobat File to facilitate the problem-free downloading of telephone, fax and email contacts for ways to communicate these purposes, we offer, accompanied by a list of...
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A Aspire 4 Audio 22 B battery pack removing 44 BIOS 19 vendor 19 Version 19 BIOS Recovery Boot Block 98 BIOS Recovery by Crisis Disk 98 steps 98 ... volume down 15 volume up 15 Hot Keys 13, 15 I Indicator battery 11 HDD 11 WLANG/3G 11 Indicator/button Acer PowerSmart key 11 backup key 11 power 11 Indicators 11 Intermittent Problems 91 K Keyboard 23 removing 51 using 13 Keyboard or Auxiliary Input Device Check 80 L Launch Board 55 LCD bezel...
A Aspire 4 Audio 22 B battery pack removing 44 BIOS 19 vendor 19 Version 19 BIOS Recovery Boot Block 98 BIOS Recovery by Crisis Disk 98 steps 98 ... volume down 15 volume up 15 Hot Keys 13, 15 I Indicator battery 11 HDD 11 WLANG/3G 11 Indicator/button Acer PowerSmart key 11 backup key 11 power 11 Indicators 11 Intermittent Problems 91 K Keyboard 23 removing 51 using 13 Keyboard or Auxiliary Input Device Check 80 L Launch Board 55 LCD bezel...
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... Utilities 27 T Test Compatible Components 133 Top 93 Touchpad 11 touchpad board removing 56 Touchpad Check 82 touchpad lock board removing 69 Troubleshooting 79 U Undetermined Problems 92 utility BIOS 27-37 V View top 5 bottom 10 left 7 rear 9 right 8 W webcam removing 76 Windows 2000 Environment Test 134 WLAN board module removing 52
... Utilities 27 T Test Compatible Components 133 Top 93 Touchpad 11 touchpad board removing 56 Touchpad Check 82 touchpad lock board removing 69 Troubleshooting 79 U Undetermined Problems 92 utility BIOS 27-37 V View top 5 bottom 10 left 7 rear 9 right 8 W webcam removing 76 Windows 2000 Environment Test 134 WLAN board module removing 52