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Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. IV Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures.
Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. IV Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures.
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... Modules 132 Replacing the WLAN Module 132 Replacing the Lower Covers 134 Replacing the SD Dummy Card 134 Replacing the Battery 135 Troubleshooting 137 Common Problems 137 Power On Issue 138 VIII
... Modules 132 Replacing the WLAN Module 132 Replacing the Lower Covers 134 Replacing the SD Dummy Card 134 Replacing the Battery 135 Troubleshooting 137 Common Problems 137 Power On Issue 138 VIII
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...Media Board Failure 151 Fingerprint Reader Failure 152 Thermal Unit Failure 152 External Mouse Failure 153 Other Failures 153 Intermittent Problems 154 Undetermined Problems 154 POST Codes Tables 155 Sec 155 Memory 155 BDS & Specific action 156 Each PEIM entry point used in... by Crisis Disk 165 FRU (Field Replaceable Unit) List 167 Aspire 4540/4240 Exploded Diagrams 168 Main Module 168 Base 169 Aspire 4540/4240 FRU List 170 Screw List 178 Model Definition and Configuration 180 Aspire 4540/4240 Series 180 Test Compatible Components 199 Microsoft® Windows®...
...Media Board Failure 151 Fingerprint Reader Failure 152 Thermal Unit Failure 152 External Mouse Failure 153 Other Failures 153 Intermittent Problems 154 Undetermined Problems 154 POST Codes Tables 155 Sec 155 Memory 155 BDS & Specific action 156 Each PEIM entry point used in... by Crisis Disk 165 FRU (Field Replaceable Unit) List 167 Aspire 4540/4240 Exploded Diagrams 168 Main Module 168 Base 169 Aspire 4540/4240 FRU List 170 Screw List 178 Model Definition and Configuration 180 Aspire 4540/4240 Series 180 Test Compatible Components 199 Microsoft® Windows®...
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However, if you encounter configuration problems, you may need to enter Setup" message is subject to "disabled". Navigating the BIOS Utility There are shown on the bottom of F12 Boot Menu ... boot device without entering BIOS Setup Utility, please set to different models. To activate the BIOS Utility, press F2 during POST to Chapter 4 Troubleshooting when problem arises. If you do not need to the Exit menu. • In any of the screen. In this item. • Press Esc while you can...
However, if you encounter configuration problems, you may need to enter Setup" message is subject to "disabled". Navigating the BIOS Utility There are shown on the bottom of F12 Boot Menu ... boot device without entering BIOS Setup Utility, please set to different models. To activate the BIOS Utility, press F2 during POST to Chapter 4 Troubleshooting when problem arises. If you do not need to the Exit menu. • In any of the screen. In this item. • Press Esc while you can...
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..., see "Online Support Information" on page 211. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Use the following procedure as possible...
..., see "Online Support Information" on page 211. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Use the following procedure as possible...
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... of obstructions. 5. Check the power cable is still not resolved, see "Online Support Information" on , perform the following actions one at a time to correct the problem. 1. Remove any extension cables between the computer and the electrical outlet. Remove any surge protectors between the computer and the outlet. 3. Remove all external and... at intervals, perform the following actions one at a time to the computer and the electrical outlet. 2. If the Issue is properly connected to correct the problem.
... of obstructions. 5. Check the power cable is still not resolved, see "Online Support Information" on , perform the following actions one at a time to correct the problem. 1. Remove any extension cables between the computer and the electrical outlet. Remove any surge protectors between the computer and the outlet. 3. Remove all external and... at intervals, perform the following actions one at a time to the computer and the electrical outlet. 2. If the Issue is properly connected to correct the problem.
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...discovered. 6. Make sure the computer has power by checking at least one of the following actions one at a time to correct the problem. If the computer boots correctly, add the devices one by removing the power cable and battery and holding down the power button for ...specific model procedures. 2. No Display Issue If the Display doesn't work, perform the following actions one at a time to correct the problem. 1. Reconnect the power and reboot the computer. 4. Drain any memory cards and CD/DVD discs. Restart the computer. Chapter 4 139 Remove the drives...
...discovered. 6. Make sure the computer has power by checking at least one of the following actions one at a time to correct the problem. If the computer boots correctly, add the devices one by removing the power cable and battery and holding down the power button for ...specific model procedures. 2. No Display Issue If the Display doesn't work, perform the following actions one at a time to correct the problem. 1. Reconnect the power and reboot the computer. 4. Drain any memory cards and CD/DVD discs. Restart the computer. Chapter 4 139 Remove the drives...
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... if necessary. 6. If the Issue is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem. 1. Random Loss of BIOS Settings If the computer is still not resolved, see "Online Support Information" on page 211. 10. If the... Issue is virus free. 3. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Adjust the brightness to ensure the computer is still not resolved, see "Online Support Information" on page 211. 140 Chapter 4 See the...
... if necessary. 6. If the Issue is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem. 1. Random Loss of BIOS Settings If the computer is still not resolved, see "Online Support Information" on page 211. 10. If the... Issue is virus free. 3. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Adjust the brightness to ensure the computer is still not resolved, see "Online Support Information" on page 211. 140 Chapter 4 See the...
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Do not replace a non-defective FRUs: Chapter 4 141 LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
Do not replace a non-defective FRUs: Chapter 4 141 LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
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Touchpad Failure If the Touchpad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 142 Chapter 4 Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
Touchpad Failure If the Touchpad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 142 Chapter 4 Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
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... Control Panel´ Hardware and Sound´ Sound. Remove and recently installed hardware or software. 9. Check the Device Manager to correct the problem. 1. Click the volume icon on the Playback tab and select Show Disabled Devices (clear by default). 7. Navigate to start Speaker Setup....perform the following actions one at a time to determine that the volume is listed under Other Devices. 3. Chapter 4 143 Sound Problems If sound problems are selected as the default audio device (green check mark). b. NOTE: If Speakers does not show, right-click on the ...
... Control Panel´ Hardware and Sound´ Sound. Remove and recently installed hardware or software. 9. Check the Device Manager to correct the problem. 1. Click the volume icon on the Playback tab and select Show Disabled Devices (clear by default). 7. Navigate to start Speaker Setup....perform the following actions one at a time to determine that the volume is listed under Other Devices. 3. Chapter 4 143 Sound Problems If sound problems are selected as the default audio device (green check mark). b. NOTE: If Speakers does not show, right-click on the ...
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... to the maximum setting and click OK. 7. Right-click on page 211. 144 Chapter 4 Select the Levels tab. 6. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the... problem. Select Set up microphone. If the Issue is enabled. Increase the volume to complete the test. 8. b. Internal Microphone Failure If the internal Microphone fails, perform ...
... to the maximum setting and click OK. 7. Right-click on page 211. 144 Chapter 4 Select the Levels tab. 6. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the... problem. Select Set up microphone. If the Issue is enabled. Increase the volume to complete the test. 8. b. Internal Microphone Failure If the internal Microphone fails, perform ...
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...Windows screen displays. h. Startup Repair attempts to enter the BIOS Utility. Ensure all external devices. 2. Remove any key to start to correct the problem. 1. Select Repair your computer. Select the appropriate operating system, and click Next. Select Startup Repair. c. Click Next. Restart the computer and... the HDD. Run Windows Check Disk by entering chkdsk /r from a known good date using up-to-date software to resolve the problem. 4. If the issue is discovered, follow the onscreen information to ensure the computer is set correctly. 7. For more information see ...
...Windows screen displays. h. Startup Repair attempts to enter the BIOS Utility. Ensure all external devices. 2. Remove any key to start to correct the problem. 1. Select Repair your computer. Select the appropriate operating system, and click Next. Select Startup Repair. c. Click Next. Restart the computer and... the HDD. Run Windows Check Disk by entering chkdsk /r from a known good date using up-to-date software to resolve the problem. 4. If the issue is discovered, follow the onscreen information to ensure the computer is set correctly. 7. For more information see ...
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...; The tray does not eject • Access failure screen displays • The ODD is noisy Perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs... Maintenance´ System´ Device Manager. 146 Chapter 4 ODD Failure If the ODD fails, perform the following general solutions one at a time to correct the problem. 1.
...; The tray does not eject • Access failure screen displays • The ODD is noisy Perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs... Maintenance´ System´ Device Manager. 146 Chapter 4 ODD Failure If the ODD fails, perform the following general solutions one at a time to correct the problem. 1.
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..., right-click on the disc is choppy or jumps, perform the following actions one at a time to correct the problem. 1. If the exclamation marker is moved to correct the problem. 1. c. b. Discs Do Not Burn Properly If discs can only be changed even Windows is reinstalled or the drive... is not removed from the item in the drive, perform the following actions one at a time to correct the problem. 1. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Playback is Choppy If playback is visible....
..., right-click on the disc is choppy or jumps, perform the following actions one at a time to correct the problem. 1. If the exclamation marker is moved to correct the problem. 1. c. b. Discs Do Not Burn Properly If discs can only be changed even Windows is reinstalled or the drive... is not removed from the item in the drive, perform the following actions one at a time to correct the problem. 1. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Playback is Choppy If playback is visible....
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.... 2. See "Disassembly Process" on page 15. 3. If the drive works with alternate discs, the original disc is identical to correct the problem. 1. Turn off the power and remove the cover to inspect the connections to the ODD. See "Disassembly Process" on page 42. If...cables are connected correctly. 5. a. Check for bent or broken pins on the Information page. Restart the computer and press F2 to correct the problem. 1. Check that the Enable DMA box is detected in "Hardware Specifications and Configurations" on page 42. c. Try an alternate cable, if ...
.... 2. See "Disassembly Process" on page 15. 3. If the drive works with alternate discs, the original disc is identical to correct the problem. 1. Turn off the power and remove the cover to inspect the connections to the ODD. See "Disassembly Process" on page 42. If...cables are connected correctly. 5. a. Check for bent or broken pins on the Information page. Restart the computer and press F2 to correct the problem. 1. Check that the Enable DMA box is detected in "Hardware Specifications and Configurations" on page 42. c. Try an alternate cable, if ...
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USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 149 Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem.
USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 149 Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem.
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... Function Board NG Swap Function Board Swap Mainboard Bluetooth Function Failure If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Start Check BT cable connected OK NG OK Reconnect the cable to correct the...
... Function Board NG Swap Function Board Swap Mainboard Bluetooth Function Failure If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Start Check BT cable connected OK NG OK Reconnect the cable to correct the...
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Do not replace a non-defective FRUs: Chapter 4 151 Do not replace a non-defective FRUs: Start OK Check Function/B to MB connection Reconnect the NG Function/B to MB FFC cable OK Check Function/B and FFC NG Swap the Function Board Swap Mainboard Media Board Failure If the Media Board fails, perform the following actions one at a time to correct the problem. EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem.
Do not replace a non-defective FRUs: Chapter 4 151 Do not replace a non-defective FRUs: Start OK Check Function/B to MB connection Reconnect the NG Function/B to MB FFC cable OK Check Function/B and FFC NG Swap the Function Board Swap Mainboard Media Board Failure If the Media Board fails, perform the following actions one at a time to correct the problem. EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem.
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Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to the Mainboard Check Fan NG Swap the Thermal Module OK CPU Heatink well seated? Do not replace a non-defective FRUs: Start OK Check Fan power cable NG OK Reconnect the cable to correct the problem. NG Seat it well OK Check CPU NG Swap CPU 152 Swap Mainboard Chapter 4 Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem.
Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to the Mainboard Check Fan NG Swap the Thermal Module OK CPU Heatink well seated? Do not replace a non-defective FRUs: Start OK Check Fan power cable NG OK Reconnect the cable to correct the problem. NG Seat it well OK Check CPU NG Swap CPU 152 Swap Mainboard Chapter 4 Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem.