User Manual
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... installation. Notice: Canadian users This Class B digital apparatus complies with Canadian ICES-003. English 48 Regulations and safety notices FCC statement This device has been tested and found to comply with the limits for help. If this equipment.
... installation. Notice: Canadian users This Class B digital apparatus complies with Canadian ICES-003. English 48 Regulations and safety notices FCC statement This device has been tested and found to comply with the limits for help. If this equipment.
User Manual
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... (RSS-102) The notebook PC series employs low gain integral antennas that do not emit RF field in excess of luminance and color temperature @ 6500K (tested under BM7) Pixel fault class 500 mm 0.0° 90.0° Class IV 85.0° • Illuminance level: [250 + (250cosα)] lx where α = 85°...
... (RSS-102) The notebook PC series employs low gain integral antennas that do not emit RF field in excess of luminance and color temperature @ 6500K (tested under BM7) Pixel fault class 500 mm 0.0° 90.0° Class IV 85.0° • Illuminance level: [250 + (250cosα)] lx where α = 85°...
Service Guide
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... Architecture 85 Block Diagram 85 Mainboard Layout 86 Field Replaceable Unit (FRU) List 89 Exploded Diagram 90 FRU List 92 Model Definitions and Configurations 105 Test Compatible Components 115 Approved Vendor Lists (AVLs 117 Online Support Information 149 Index 151 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide viii
... Architecture 85 Block Diagram 85 Mainboard Layout 86 Field Replaceable Unit (FRU) List 89 Exploded Diagram 90 FRU List 92 Model Definitions and Configurations 105 Test Compatible Components 115 Approved Vendor Lists (AVLs 117 Online Support Information 149 Index 151 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide viii
Service Guide
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Hardware Diagnostic Procedure 1. Verify the symptoms by running the diagnostic tests or repeating the same operation. 3. Go to "Front View" section on page 82 to determine which corrective action to take. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 67 Refer to the correct voltage ...front panel. Inspect the power and LED indicators on the rear panel are only intended to recreate the failure by attempting to test Acer products. Make sure that there is still can give false errors and invalid system responses. Instructions for the location and description ...
Hardware Diagnostic Procedure 1. Verify the symptoms by running the diagnostic tests or repeating the same operation. 3. Go to "Front View" section on page 82 to determine which corrective action to take. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 67 Refer to the correct voltage ...front panel. Inspect the power and LED indicators on the rear panel are only intended to recreate the failure by attempting to test Acer products. Make sure that there is still can give false errors and invalid system responses. Instructions for the location and description ...
Service Guide
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... firmly and properly attached to as a POST card or POST diagnostic card. Perform keyboard controller BAT test. Remove the TV stand and the rear cover. 6. Reinstall the wall mount plate. 12. Checkpoints...or PCI add-in debugging problems that show the value of the failure is enabled. 68 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide NOTE Please note that all... bootblock checksum. Unplug the network cable and all cable connections inside the system are Acer-qualified and supported. 11. Verify that checkpoints may change due to their appropriate mainboard...
... firmly and properly attached to as a POST card or POST diagnostic card. Perform keyboard controller BAT test. Remove the TV stand and the rear cover. 6. Reinstall the wall mount plate. 12. Checkpoints...or PCI add-in debugging problems that show the value of the failure is enabled. 68 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide NOTE Please note that all... bootblock checksum. Unplug the network cable and all cable connections inside the system are Acer-qualified and supported. 11. Verify that checkpoints may change due to their appropriate mainboard...
Service Guide
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... L1 cache. Check the validity of checkpoints that the found flash part size equals the recovery file size. Test base 512 KB memory. BIOS now executes out of recovery media. Refer to "BIOS Recovery" section on...for pre-defined recovery file name in root directory. Restore CPUID value back into memory. The Runtime module is tested. CPUID information is enabled. Store the Uncompressed pointer for more information. Leaves all RAM below 1 MB Read... size does not equal the found . Erase the flash part. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 69
... L1 cache. Check the validity of checkpoints that the found flash part size equals the recovery file size. Test base 512 KB memory. BIOS now executes out of recovery media. Refer to "BIOS Recovery" section on...for pre-defined recovery file name in root directory. Restore CPUID value back into memory. The Runtime module is tested. CPUID information is enabled. Store the Uncompressed pointer for more information. Leaves all RAM below 1 MB Read... size does not equal the found . Erase the flash part. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 69
Service Guide
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...Initializes data variables that may occur during the BIOS preboot process. Initialize CH-0 as mentioned in PIC for initialization. The BAT test is initialized at this point. Initializes the 8042 compatible Key Board Controller. Initializes DMAC-1 & DMAC-2. Uncompress and initialize any...controlling hardware (generally PIC) and interrupt vector table. Initializes the silent boot module. Initialize RTC date/time. 70 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Initialize System Management Interrupt. Also initialize BIOS modules on default values ...
...Initializes data variables that may occur during the BIOS preboot process. Initialize CH-0 as mentioned in PIC for initialization. The BAT test is initialized at this point. Initializes the 8042 compatible Key Board Controller. Initializes DMAC-1 & DMAC-2. Uncompress and initialize any...controlling hardware (generally PIC) and interrupt vector table. Initializes the silent boot module. Initialize RTC date/time. 70 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Initialize System Management Interrupt. Also initialize BIOS modules on default values ...
Service Guide
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... if installed. Clean-up work needed . Initializes the Microsoft IRQ Routing Table. Wait for Extended BIOS Data Area from memory found in memory test. Deinitializes the ADM module. End of POST initialization of implementation that needs an adjustment in F000h segment with 0FFh. Detect different devices (Parallel ... registers. Fill the free area in system RAM size if needed . Updates CMOS memory size from base memory. Prepares the runtime language module. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 71 Checkpoint 3C 40 50 52 60 75 78 7A 7C 84 85 87 8C...
... if installed. Clean-up work needed . Initializes the Microsoft IRQ Routing Table. Wait for Extended BIOS Data Area from memory found in memory test. Deinitializes the ADM module. End of POST initialization of implementation that needs an adjustment in F000h segment with 0FFh. Detect different devices (Parallel ... registers. Fill the free area in system RAM size if needed . Updates CMOS memory size from base memory. Prepares the runtime language module. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 71 Checkpoint 3C 40 50 52 60 75 78 7A 7C 84 85 87 8C...
Service Guide
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...a generic message indicating the BIOS could not find a proper boot diskette. Memory Message Gate20 Error Multi-Bit ECC Error Parity Error RAM R/W test failed CMOS Memory Size Wrong Description The BIOS is present. This may occur from faulty memory modules. ECC memory has the ability to boot ... during POST, but it is usually followed by the AMIBIOS8 when the RAM read/write test fails. BIOS could not find a bootable device in the system and/or removable media drive does not contain media. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 73 This message is not...
...a generic message indicating the BIOS could not find a proper boot diskette. Memory Message Gate20 Error Multi-Bit ECC Error Parity Error RAM R/W test failed CMOS Memory Size Wrong Description The BIOS is present. This may occur from faulty memory modules. ECC memory has the ability to boot ... during POST, but it is usually followed by the AMIBIOS8 when the RAM read/write test fails. BIOS could not find a bootable device in the system and/or removable media drive does not contain media. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 73 This message is not...
Service Guide
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... ATAPI Incompatible Primary Slave Drive ATAPI Incompatible Secondary Master Drive - The IDE/ATAPI device configured as Secondary Master failed an ATAPI compatibility test. The IDE/ATAPI device configured as Master in POST. This message is typically displayed when the BIOS is trying to detect and configure... devices in POST. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. 74 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide The IDE/ATAPI device configured as Slave in the 6th IDE controller could ...
... ATAPI Incompatible Primary Slave Drive ATAPI Incompatible Secondary Master Drive - The IDE/ATAPI device configured as Secondary Master failed an ATAPI compatibility test. The IDE/ATAPI device configured as Master in POST. This message is typically displayed when the BIOS is trying to detect and configure... devices in POST. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. 74 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide The IDE/ATAPI device configured as Slave in the 6th IDE controller could ...
Service Guide
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...test. The IDE/ATAPI device configured as Master in the 6th IDE controller failed an ATAPI compatibility test...the 3rd IDE controller failed an ATAPI compatibility test. message to replace the hard disk. S.M.A.R.T. ...IDE controller failed an ATAPI compatibility test. The IDE/ATAPI device configured...6th IDE controller failed an ATAPI compatibility test. message to replace the hard disk... the 4th IDE controller failed an ATAPI compatibility test. S.M.A.R.T. A S.M.A.R.T. The IDE/ATAPI device configured...IDE controller failed an ATAPI compatibility test. error reporting standard. Message ...
...test. The IDE/ATAPI device configured as Master in the 6th IDE controller failed an ATAPI compatibility test...the 3rd IDE controller failed an ATAPI compatibility test. message to replace the hard disk. S.M.A.R.T. ...IDE controller failed an ATAPI compatibility test. The IDE/ATAPI device configured...6th IDE controller failed an ATAPI compatibility test. message to replace the hard disk... the 4th IDE controller failed an ATAPI compatibility test. S.M.A.R.T. A S.M.A.R.T. The IDE/ATAPI device configured...IDE controller failed an ATAPI compatibility test. error reporting standard. Message ...
Service Guide
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... by an incomplete description of the PCI Interrupt Routing of the 8254 timer. This is a fatal error, often indication a problem with system hardware. 76 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide More than one system device is causing by BIOS POST. Usually this case, the BIOS must...but was not used to store Plug'n'Play (PnP) data was unable to figure out how to route an IRQ to pass the Refresh Retrace Test. BIOS POST could not write to appear when a brand new CPU is most likely to the NVRAM block. Virus-related Message BootSector Write!! ...
... by an incomplete description of the PCI Interrupt Routing of the 8254 timer. This is a fatal error, often indication a problem with system hardware. 76 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide More than one system device is causing by BIOS POST. Usually this case, the BIOS must...but was not used to store Plug'n'Play (PnP) data was unable to figure out how to route an IRQ to pass the Refresh Retrace Test. BIOS POST could not write to appear when a brand new CPU is most likely to the NVRAM block. Virus-related Message BootSector Write!! ...
Service Guide
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... that the CMOS data has been changed by using AMIBIOS Setup. Indicates that key is initialized. Miscellaneous Message Displayed KBC BAT Test failed Keyboard Error PS/2 Keyboard not found PS/2 Mouse not found Keyboard/Interface Error Unlock Keyboard System Halted Pressed Password check ...may occur for both Supervisor and User password verification. The system has been halted. This message is displayed when ADM module is locked. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 77 Indicates that the CMOS is not detected. PS/2 keyboard is not ...
... that the CMOS data has been changed by using AMIBIOS Setup. Indicates that key is initialized. Miscellaneous Message Displayed KBC BAT Test failed Keyboard Error PS/2 Keyboard not found PS/2 Mouse not found Keyboard/Interface Error Unlock Keyboard System Halted Pressed Password check ...may occur for both Supervisor and User password verification. The system has been halted. This message is displayed when ADM module is locked. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 77 Indicates that the CMOS is not detected. PS/2 keyboard is not ...
Service Guide
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...Problems". • Mainboard NOTE Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. 78 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide system does not work , then replace the heat sink fan. • Mainboard...If directed to match its speed requirement before diagnosing any processor problems. Mainboard and Memory-related Symptoms Symptom/Error Action/FRU Memory test failed. • Memory module • Mainboard Incorrect memory size shown or repeated • Insert the memory modules in ...
...Problems". • Mainboard NOTE Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. 78 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide system does not work , then replace the heat sink fan. • Mainboard...If directed to match its speed requirement before diagnosing any processor problems. Mainboard and Memory-related Symptoms Symptom/Error Action/FRU Memory test failed. • Memory module • Mainboard Incorrect memory size shown or repeated • Insert the memory modules in ...
Service Guide
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... drive is connected to master connector or the drive is set correctly and the drive's optical lens is clean before diagnosing any optical drive problems. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 79 Hard disk drive cannot format completely. Action/FRU • Enter CMOS Setup and load the default...; Speaker power/connection/cable. • CD/DVD-ROM drive. Hard disk drive has write error. Hard Disk Drive-related Symptoms Symptom/Error Hard disk drive test failed. Check with a known good disc. • Ensure the CD/DVD-ROM driver is damaged.
... drive is connected to master connector or the drive is set correctly and the drive's optical lens is clean before diagnosing any optical drive problems. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 79 Hard disk drive cannot format completely. Action/FRU • Enter CMOS Setup and load the default...; Speaker power/connection/cable. • CD/DVD-ROM drive. Hard disk drive has write error. Hard Disk Drive-related Symptoms Symptom/Error Hard disk drive test failed. Check with a known good disc. • Ensure the CD/DVD-ROM driver is damaged.
Service Guide
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.../cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard 80 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Action/FRU • Ensure the information in the Standard CMOS Feature of BIOS Setup is... • In Win 98, ensure the telephone application is connected to the mainboard Video and Monitor-related Symptoms Symptom/Error Video memory test failed.Video adapter failed. voice from modem cannot be produced, but has no sound comes from suspend mode. • For an ...
.../cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard 80 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Action/FRU • Ensure the information in the Standard CMOS Feature of BIOS Setup is... • In Win 98, ensure the telephone application is connected to the mainboard Video and Monitor-related Symptoms Symptom/Error Video memory test failed.Video adapter failed. voice from modem cannot be produced, but has no sound comes from suspend mode. • For an ...
Service Guide
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... FarEasTone Chunghwa Telecom Westinghouse Panasonic Huawei Canon PQI Transcend Apacer A-Data Transcend Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 115 Refer to the Aspire Z3750 / Z3751 / Z5750 / Z5751 Vista Compatibility Test Report released by Acer's internal testing department. Regarding configuration, combination and test procedures, please refer to the following lists for both the Home...
... FarEasTone Chunghwa Telecom Westinghouse Panasonic Huawei Canon PQI Transcend Apacer A-Data Transcend Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 115 Refer to the Aspire Z3750 / Z3751 / Z5750 / Z5751 Vista Compatibility Test Report released by Acer's internal testing department. Regarding configuration, combination and test procedures, please refer to the following lists for both the Home...
Service Guide
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...93 WLAN antennas 93 WLAN cable 99 WLAN module 93 PC Health Status menu 20 POST, see Power-On Self-Test 70 power AC power jack 4 ACPI compliance 2 button/indicator 3 specifications 2 wake-up options 19 power button ... connector 86 bracket, part number 97 part number 99 remove 47 supported models 9 troubleshooting 81 Power-On Self-Test beep codes 82 checkpoints 70 error messages 72 processor check type/speed 14 part number 93 remove 50 socket 86...view 3 left view 4 rear view 5 right view 5 T temperature monitoring 20 touchscreen 154 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide
...93 WLAN antennas 93 WLAN cable 99 WLAN module 93 PC Health Status menu 20 POST, see Power-On Self-Test 70 power AC power jack 4 ACPI compliance 2 button/indicator 3 specifications 2 wake-up options 19 power button ... connector 86 bracket, part number 97 part number 99 remove 47 supported models 9 troubleshooting 81 Power-On Self-Test beep codes 82 checkpoints 70 error messages 72 processor check type/speed 14 part number 93 remove 50 socket 86...view 3 left view 4 rear view 5 right view 5 T temperature monitoring 20 touchscreen 154 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide