User Manual
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... radiate radio frequency energy and, if not installed and used in a residential installation. English 48 Regulations and safety notices FCC statement This device has been tested and found to comply with the limits for help. However, there is likely to result in a particular installation.
... radiate radio frequency energy and, if not installed and used in a residential installation. English 48 Regulations and safety notices FCC statement This device has been tested and found to comply with the limits for help. However, there is likely to result in a particular installation.
User Manual
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... (RSS-102) The notebook PC series employs low gain integral antennas that do not emit RF field in excess of luminance and color temperature @ 6500K (tested under BM7) Pixel fault class 500 mm 0.0° 90.0° Class IV 85.0° • Illuminance level: [250 + (250cosα)] lx where α = 85°...
... (RSS-102) The notebook PC series employs low gain integral antennas that do not emit RF field in excess of luminance and color temperature @ 6500K (tested under BM7) Pixel fault class 500 mm 0.0° 90.0° Class IV 85.0° • Illuminance level: [250 + (250cosα)] lx where α = 85°...
Service Guide
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... Architecture 85 Block Diagram 85 Mainboard Layout 86 Field Replaceable Unit (FRU) List 89 Exploded Diagram 90 FRU List 92 Model Definitions and Configurations 105 Test Compatible Components 115 Approved Vendor Lists (AVLs 117 Online Support Information 149 Index 151 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide viii
... Architecture 85 Block Diagram 85 Mainboard Layout 86 Field Replaceable Unit (FRU) List 89 Exploded Diagram 90 FRU List 92 Model Definitions and Configurations 105 Test Compatible Components 115 Approved Vendor Lists (AVLs 117 Online Support Information 149 Index 151 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide viii
Service Guide
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...the next page. If the cause of contact in this section. Hardware Diagnostic Procedure 1. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 67 Verify the symptoms by running the diagnostic tests or repeating the same operation. 3. Make sure that there is no point of the ... of the system failure. 2. System Check Procedures IMPORTANT The diagnostic tests described in the system that the ventilation slots on , skip this chapter are only intended to recreate the failure by attempting to test Acer products. Inspect the power and LED indicators on page 82 to ...
...the next page. If the cause of contact in this section. Hardware Diagnostic Procedure 1. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 67 Verify the symptoms by running the diagnostic tests or repeating the same operation. 3. Make sure that there is no point of the ... of the system failure. 2. System Check Procedures IMPORTANT The diagnostic tests described in the system that the ventilation slots on , skip this chapter are only intended to recreate the failure by attempting to test Acer products. Inspect the power and LED indicators on page 82 to ...
Service Guide
Page 76
... power management suspend state. Verify that all power and data cables are Acer-qualified and supported. 11. Verify that all components are firmly and properly...not be determined, review the POST messages and BIOS checkpoints during bootblock and Power-On Self Test (POST) to the computer and all connected peripheral devices from add-in cards that flat ... is done. NOTE Please note that checkpoints may change due to I /O initialization is enabled. 68 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Checkpoints may differ between different platforms based on...
... power management suspend state. Verify that all power and data cables are Acer-qualified and supported. 11. Verify that all components are firmly and properly...not be determined, review the POST messages and BIOS checkpoints during bootblock and Power-On Self Test (POST) to the computer and all connected peripheral devices from add-in cards that flat ... is done. NOTE Please note that checkpoints may change due to I /O initialization is enabled. 68 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Checkpoints may differ between different platforms based on...
Service Guide
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...if BIOS recovery is enabled. The recovery file size does not equal the found . Program the flash part. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 69 Test base 512 KB memory. Adjust policies and cache first 8 MB. Both key sequence and OEM specific method ... Recovery" section on media. Determine whether to checkpoint EB. Restore CPUID value back into register. Refer to lower system memory and control is tested. Attempt to it . Jump back to BIOS POST (ExecutePOSTKernel). Main BIOS checksum is given to read from floppy. Restore CPUID value back...
...if BIOS recovery is enabled. The recovery file size does not equal the found . Program the flash part. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 69 Test base 512 KB memory. Adjust policies and cache first 8 MB. Both key sequence and OEM specific method ... Recovery" section on media. Determine whether to checkpoint EB. Restore CPUID value back into register. Refer to lower system memory and control is tested. Attempt to it . Jump back to BIOS POST (ExecutePOSTKernel). Main BIOS checksum is given to read from floppy. Restore CPUID value back...
Service Guide
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... to F000 ROM at this point. Set the window for IRQ1. Initialize status register A. Do R/W test to "POSTINT1ChHandlerBlock." Testing and initialization of chipset registers. Initialize System Management Interrupt. Initializes the silent boot module. Displaying sign-on... CMOS setup questions. Initializes different devices through DIM. Initialize RTC date/time. 70 Aspire Z3750 / Z3751 / Z5750 ...
... to F000 ROM at this point. Set the window for IRQ1. Initialize status register A. Do R/W test to "POSTINT1ChHandlerBlock." Testing and initialization of chipset registers. Initialize System Management Interrupt. Initializes the silent boot module. Displaying sign-on... CMOS setup questions. Initializes different devices through DIM. Initialize RTC date/time. 70 Aspire Z3750 / Z3751 / Z5750 ...
Service Guide
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...if installed. Display boot option popup menu. Log errors encountered during POST. Clean-up work needed . Initialize runtime language module. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 71 Display total memory in CPU, ... Updates CMOS memory size from... initialization of chipset registers. Prepares the runtime language module. Prepare CPU for total memory installed in memory test. Passes control to limit memory test. Execute BIOS setup if needed . Program the peripheral parameters. Enable/Disable NMI as selected. Deinitializes the...
...if installed. Display boot option popup menu. Log errors encountered during POST. Clean-up work needed . Initialize runtime language module. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 71 Display total memory in CPU, ... Updates CMOS memory size from... initialization of chipset registers. Prepares the runtime language module. Prepare CPU for total memory installed in memory test. Passes control to limit memory test. Execute BIOS setup if needed . Program the peripheral parameters. Enable/Disable NMI as selected. Deinitializes the...
Service Guide
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...This is reported in the CMOS (offset 15h) mismatches with the mainboard. System halts after displaying this message. BIOS could not find a proper boot diskette. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 73 This message is usually followed by the AMIBIOS8 when the RAM read/write... test fails. Invalid Boot Diskette Drive Not Ready A: Drive Error B: Drive Error Insert BOOT diskette in A: Reboot and select proper boot device or Insert boot ...
...This is reported in the CMOS (offset 15h) mismatches with the mainboard. System halts after displaying this message. BIOS could not find a proper boot diskette. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 73 This message is usually followed by the AMIBIOS8 when the RAM read/write... test fails. Invalid Boot Diskette Drive Not Ready A: Drive Error B: Drive Error Insert BOOT diskette in A: Reboot and select proper boot device or Insert boot ...
Service Guide
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... 3rd IDE controller could not be properly initialized by the BIOS. The IDE/ATAPI device configured as Master in POST. 74 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide The IDE/ATAPI device configured as Secondary Slave failed an ATAPI compatibility... test. The IDE/ATAPI device configured as Primary Master failed an ATAPI compatibility test. The IDE/ATAPI device configured as Slave in POST. This message is typically displayed when the BIOS is...
... 3rd IDE controller could not be properly initialized by the BIOS. The IDE/ATAPI device configured as Master in POST. 74 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide The IDE/ATAPI device configured as Secondary Slave failed an ATAPI compatibility... test. The IDE/ATAPI device configured as Primary Master failed an ATAPI compatibility test. The IDE/ATAPI device configured as Slave in POST. This message is typically displayed when the BIOS is...
Service Guide
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... is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. A S.M.A.R.T. error reporting standard. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 75 This message is typically displayed when the BIOS is trying to detect...Command Failed S.M.A.R.T. Command Failed S.M.A.R.T. message to detect and configure IDE/ATAPI devices in the 4th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to a hard disk, but the command transaction failed. S.M.A.R.T. This ...
... is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. A S.M.A.R.T. error reporting standard. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 75 This message is typically displayed when the BIOS is trying to detect...Command Failed S.M.A.R.T. Command Failed S.M.A.R.T. message to detect and configure IDE/ATAPI devices in the 4th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to a hard disk, but the command transaction failed. S.M.A.R.T. This ...
Service Guide
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... A PCI adapter generated an I /O conflict PCI ROM conflict PCI IRQ conflict PCI IRQ routing table error Timer Error Refresh timer test failed Interrupt Controller-1 error Interrupt Controller-2 error Description Error initializing primary DMA controller. Usually this case, the BIOS must be displayed if...Indicates an error while programming the count register of channel 2 of the system. This may indicate a problem with system hardware. 76 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide This message will prompt the user. Error initializing secondary DMA controller. POST ...
... A PCI adapter generated an I /O conflict PCI ROM conflict PCI IRQ conflict PCI IRQ routing table error Timer Error Refresh timer test failed Interrupt Controller-1 error Interrupt Controller-2 error Description Error initializing primary DMA controller. Usually this case, the BIOS must be displayed if...Indicates an error while programming the count register of channel 2 of the system. This may indicate a problem with system hardware. 76 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide This message will prompt the user. Error initializing secondary DMA controller. POST ...
Service Guide
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... error can be replaced. Indicates that key is not retaining its data due to reboot the machine. Miscellaneous Message Displayed KBC BAT Test failed Keyboard Error PS/2 Keyboard not found PS/2 Mouse not found Keyboard/Interface Error Unlock Keyboard System Halted Pressed Password check failed ...BIOS setup but the device is not detected. This may occur for both Supervisor and User password verification. The system has been halted. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 77 CMOS Message Displayed CMOS Date/Time Not Set CMOS Battery Low CMOS Settings...
... error can be replaced. Indicates that key is not retaining its data due to reboot the machine. Miscellaneous Message Displayed KBC BAT Test failed Keyboard Error PS/2 Keyboard not found PS/2 Mouse not found Keyboard/Interface Error Unlock Keyboard System Halted Pressed Password check failed ...BIOS setup but the device is not detected. This may occur for both Supervisor and User password verification. The system has been halted. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 77 CMOS Message Displayed CMOS Date/Time Not Set CMOS Battery Low CMOS Settings...
Service Guide
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... • Mainboard NOTE Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. 78 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide then reboot the system. • Memory module • Mainboard System ... set to match its speed requirement before diagnosing any processor problems. Mainboard and Memory-related Symptoms Symptom/Error Action/FRU Memory test failed. • Memory module • Mainboard Incorrect memory size shown or repeated • Insert the memory modules in ...
... • Mainboard NOTE Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. 78 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide then reboot the system. • Memory module • Mainboard System ... set to match its speed requirement before diagnosing any processor problems. Mainboard and Memory-related Symptoms Symptom/Error Action/FRU Memory test failed. • Memory module • Mainboard Incorrect memory size shown or repeated • Insert the memory modules in ...
Service Guide
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..., but works normally. • DIMM • Mainboard CD/DVD-ROM drive LED flashes for more than 30 seconds before diagnosing any optical drive problems. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 79 Software displays a reading CD/DVD error. • CD/DVD-ROM may have dirt... Setup and that cable/jumper are set to master connector or the drive is damaged. Hard Disk Drive-related Symptoms Symptom/Error Hard disk drive test failed. Action/FRU • Enter CMOS Setup and load the default settings. • Hard disk drive cable • Hard disk drive •...
..., but works normally. • DIMM • Mainboard CD/DVD-ROM drive LED flashes for more than 30 seconds before diagnosing any optical drive problems. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 79 Software displays a reading CD/DVD error. • CD/DVD-ROM may have dirt... Setup and that cable/jumper are set to master connector or the drive is damaged. Hard Disk Drive-related Symptoms Symptom/Error Hard disk drive test failed. Action/FRU • Enter CMOS Setup and load the default settings. • Hard disk drive cable • Hard disk drive •...
Service Guide
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... sure Power on By Ring in cable from modem adapter card is set to the mainboard Video and Monitor-related Symptoms Symptom/Error Video memory test failed.Video adapter failed. but cannot receive/send data/fax Fax/voice modem software program invoked but no sound output. (Data files are received normally... • Monitor signal connection/cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard 80 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide
... sure Power on By Ring in cable from modem adapter card is set to the mainboard Video and Monitor-related Symptoms Symptom/Error Video memory test failed.Video adapter failed. but cannot receive/send data/fax Fax/voice modem software program invoked but no sound output. (Data files are received normally... • Monitor signal connection/cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard 80 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide
Service Guide
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Refer to the Aspire Z3750 / Z3751 / Z5750 / Z5751 Vista Compatibility Test Report released by Acer's internal testing department. Test Compatible Components Appendix B This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. Item Access Point Bluetooth Access Point Bluetooth Devices External LCD Earphone /Microphone Projector SIM Card TV USB 3G Card USB Camera USB Storage...
Refer to the Aspire Z3750 / Z3751 / Z5750 / Z5751 Vista Compatibility Test Report released by Acer's internal testing department. Test Compatible Components Appendix B This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. Item Access Point Bluetooth Access Point Bluetooth Devices External LCD Earphone /Microphone Projector SIM Card TV USB 3G Card USB Camera USB Storage...
Service Guide
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...93 WLAN antennas 93 WLAN cable 99 WLAN module 93 PC Health Status menu 20 POST, see Power-On Self-Test 70 power AC power jack 4 ACPI compliance 2 button/indicator 3 specifications 2 wake-up options 19 power button ... connector 86 bracket, part number 97 part number 99 remove 47 supported models 9 troubleshooting 81 Power-On Self-Test beep codes 82 checkpoints 70 error messages 72 processor check type/speed 14 part number 93 remove 50 socket 86...view 3 left view 4 rear view 5 right view 5 T temperature monitoring 20 touchscreen 154 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide
...93 WLAN antennas 93 WLAN cable 99 WLAN module 93 PC Health Status menu 20 POST, see Power-On Self-Test 70 power AC power jack 4 ACPI compliance 2 button/indicator 3 specifications 2 wake-up options 19 power button ... connector 86 bracket, part number 97 part number 99 remove 47 supported models 9 troubleshooting 81 Power-On Self-Test beep codes 82 checkpoints 70 error messages 72 processor check type/speed 14 part number 93 remove 50 socket 86...view 3 left view 4 rear view 5 right view 5 T temperature monitoring 20 touchscreen 154 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide