Installation Guide
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... CSU Required 189 ISDN PRI Recommendations 189 ISDN BRI Prerequisites 190 ISDN BRI Recommendations 191 C GUIDELINES FOR CONNECTING REMOTE AUDIO DEVICES Maximum Transfer Unit (MTU) 193 Communication Latency Requirements 194 Large Packet Latency 194 Small Packet Latency 194 Bandwidth Requirements ...Setting) 195 Layer 3 Mulaw (G.711) Audio 195 Layer 2 ADPCM Audio (Reduced Bandwidth Setting) 195 Layer 3 ADPCM Audio (Reduced Bandwidth Setting) 195 Notes on Bandwidth Requirements 195 Installing Fax Machines with ATAs 196 D OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS Register Your Product to Gain Service...
... CSU Required 189 ISDN PRI Recommendations 189 ISDN BRI Prerequisites 190 ISDN BRI Recommendations 191 C GUIDELINES FOR CONNECTING REMOTE AUDIO DEVICES Maximum Transfer Unit (MTU) 193 Communication Latency Requirements 194 Large Packet Latency 194 Small Packet Latency 194 Bandwidth Requirements ...Setting) 195 Layer 3 Mulaw (G.711) Audio 195 Layer 2 ADPCM Audio (Reduced Bandwidth Setting) 195 Layer 3 ADPCM Audio (Reduced Bandwidth Setting) 195 Notes on Bandwidth Requirements 195 Installing Fax Machines with ATAs 196 D OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS Register Your Product to Gain Service...
Installation Guide
Page 18
... information System and component specifications ISDN BRI, ISDN PRI, and T1 circuit provisioning information Guidelines for connecting remote audio devices Obtaining Support for Your 3Com Product References to all topics in this book FCC, Industry Canada, Software License Agreement, and Warranty information Chapter...this book Table 2 lists conventions that alerts you to an application, device, system, or network Information that are used in the NBX documentation. Toll restrictions Pound key (#) CO (central office) Toll-free Analog Line Card Term used in U.S. Table 2 Notice ...
... information System and component specifications ISDN BRI, ISDN PRI, and T1 circuit provisioning information Guidelines for connecting remote audio devices Obtaining Support for Your 3Com Product References to all topics in this book FCC, Industry Canada, Software License Agreement, and Warranty information Chapter...this book Table 2 lists conventions that alerts you to an application, device, system, or network Information that are used in the NBX documentation. Toll restrictions Pound key (#) CO (central office) Toll-free Analog Line Card Term used in U.S. Table 2 Notice ...
Installation Guide
Page 22
...(FSCK) is operational. DB-9 connector that accepts Music-On-Hold audio (maximum 2V peak to previous improper system shutdown. Do not turn off the system until you have run the system shutdown operation through the NBX NetSet utility (Operations > Reboot/Shutdown). Disk activity. System is running...■ S2 green - Reserved for access to an NCP" on page 169. Flashing indicates disk activity. 22 CHAPTER 1: INTRODUCTION 1 2 34 NBX V3000 Connectors and LEDs Table 4 describes the front panel connectors and status lights shown in Figure 1. System is complete. ■ S1 and S2 ...
...(FSCK) is operational. DB-9 connector that accepts Music-On-Hold audio (maximum 2V peak to previous improper system shutdown. Do not turn off the system until you have run the system shutdown operation through the NBX NetSet utility (Operations > Reboot/Shutdown). Disk activity. System is running...■ S2 green - Reserved for access to an NCP" on page 169. Flashing indicates disk activity. 22 CHAPTER 1: INTRODUCTION 1 2 34 NBX V3000 Connectors and LEDs Table 4 describes the front panel connectors and status lights shown in Figure 1. System is complete. ■ S1 and S2 ...
Installation Guide
Page 25
..." on indicates heavy network activity. 10 Ethernet 2 A fail-over port that accepts Music-On-Hold audio (maximum 2V peak to the network. NBX IP Telephony Platforms 25 Table 5 SuperStack 3 NBX V5000 Connectors and LEDs (continued) 4 Disk Drive Tray Shipped with a public address system. 14 Ext.... tape player, or other music source. 13 Paging This RJ-11 connector provides an audio output or a dry contact switch connection for future use . 8 Ethernet 1 RJ-45 connector to connect the SuperStack 3 NBX to peak) from disk 1 Off Off On On Boot process completed, system initializing ...
..." on indicates heavy network activity. 10 Ethernet 2 A fail-over port that accepts Music-On-Hold audio (maximum 2V peak to the network. NBX IP Telephony Platforms 25 Table 5 SuperStack 3 NBX V5000 Connectors and LEDs (continued) 4 Disk Drive Tray Shipped with a public address system. 14 Ext.... tape player, or other music source. 13 Paging This RJ-11 connector provides an audio output or a dry contact switch connection for future use . 8 Ethernet 1 RJ-45 connector to connect the SuperStack 3 NBX to peak) from disk 1 Off Off On On Boot process completed, system initializing ...
Installation Guide
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... output of the NBX 100 NCP and Table 7 describes each front panel connector and status light. The MOH processor is connected. 2 VOL This adjusting screw controls the volume of Music-On-Hold. 3 MOH Mini-jack (mono or stereo) that accepts Music-On-Hold audio (maximum 2V peak... pattern. The MOH processor has started successfully, but no music source is initializing. ALERT 10BT UPLINK COM 1 COM 2 3C10110C 3Com NBX Call Processor BNC 10B2 MDI-X Table 7 NBX 100 NCP Connectors and LEDs 1 Status LEDs S1 and S2 - The operating system has started successfully. ■ S1 and ...
... output of the NBX 100 NCP and Table 7 describes each front panel connector and status light. The MOH processor is connected. 2 VOL This adjusting screw controls the volume of Music-On-Hold. 3 MOH Mini-jack (mono or stereo) that accepts Music-On-Hold audio (maximum 2V peak... pattern. The MOH processor has started successfully, but no music source is initializing. ALERT 10BT UPLINK COM 1 COM 2 3C10110C 3Com NBX Call Processor BNC 10B2 MDI-X Table 7 NBX 100 NCP Connectors and LEDs 1 Status LEDs S1 and S2 - The operating system has started successfully. ■ S1 and ...
Installation Guide
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.... Alert Reserved for future use with a public address system. 5 Ext. NBX IP Telephony Platforms 29 Table 7 NBX 100 NCP Connectors and LEDs (continued) 4 Paging This RJ-11 connector provides an audio output or a dry contact switch connection for use . 6 BNC 10B2 BNC... 10BT Uplink RJ-45 connector provides means to connect to an external and LINK LED Ethernet switch or hub. SuperStack 3 NBX V5000 Gateway Chassis The SuperStack 3 NBX V5000 Gateway Chassis Figure 5, contains four card slots so that both ports have faceplates and the fourth is left open. For information...
.... Alert Reserved for future use with a public address system. 5 Ext. NBX IP Telephony Platforms 29 Table 7 NBX 100 NCP Connectors and LEDs (continued) 4 Paging This RJ-11 connector provides an audio output or a dry contact switch connection for use . 6 BNC 10B2 BNC... 10BT Uplink RJ-45 connector provides means to connect to an external and LINK LED Ethernet switch or hub. SuperStack 3 NBX V5000 Gateway Chassis The SuperStack 3 NBX V5000 Gateway Chassis Figure 5, contains four card slots so that both ports have faceplates and the fourth is left open. For information...
Installation Guide
Page 35
...9632; DSP - Flashing - Reserved for ISDN PRI operation and an active PRI connection has been established. NBX Cards and Devices 35 Green - The card has finished downloading software from the NBX Network Call Processor. Amber - No T1 or T1 PRI line is attached or the card does not need...-bit. If the DNLD light remains amber, it can indicate a severely congested network or a hardware problem with an NCP. No audio traffic on the card. Audio traffic is running on the T1 link. The download was completed. A problem with the PRI trunk. D channel status of the...
...9632; DSP - Flashing - Reserved for ISDN PRI operation and an active PRI connection has been established. NBX Cards and Devices 35 Green - The card has finished downloading software from the NBX Network Call Processor. Amber - No T1 or T1 PRI line is attached or the card does not need...-bit. If the DNLD light remains amber, it can indicate a severely congested network or a hardware problem with an NCP. No audio traffic on the card. Audio traffic is running on the T1 link. The download was completed. A problem with the PRI trunk. D channel status of the...
Installation Guide
Page 38
...Software Status Alarm condition at the remote end or the CO is present. ■ CARD - If the DCH light goes to the board. Call audio traffic Off - These lights indicate the status of an ISDN PRI connection Off - Central Office: Amber - Card is running . Download Flash -... The download was completed. Green - The D channel has not yet been established. Audio traffic is not connected or available. Green - Green - POST test is configured for the card to digital line card must travel a routed network path,...
...Software Status Alarm condition at the remote end or the CO is present. ■ CARD - If the DCH light goes to the board. Call audio traffic Off - These lights indicate the status of an ISDN PRI connection Off - Central Office: Amber - Card is running . Download Flash -... The download was completed. Green - The D channel has not yet been established. Audio traffic is not connected or available. Green - Green - POST test is configured for the card to digital line card must travel a routed network path,...
Installation Guide
Page 64
... voice over Ethernet (PoE) do not come with 200 "voice devices" (3Com telephones and outside telephone lines) can support the toll-quality audio provided by the NBX 100 system even when all local telephone lines. ■ 3Com telephones and attendant consoles that support Power over the WAN, verify that the ... an RJ-11 connector on a LAN? What Effect Does an NBX System Have on the front of an NBX Analog Line Card or an NBX V3000. In the United States, you can support a fully configured, fully utilized NBX SuperStack 3 system or NBX V3000 system. That is, a 10 Mbps Ethernet LAN with AC...
... voice over Ethernet (PoE) do not come with 200 "voice devices" (3Com telephones and outside telephone lines) can support the toll-quality audio provided by the NBX 100 system even when all local telephone lines. ■ 3Com telephones and attendant consoles that support Power over the WAN, verify that the ... an RJ-11 connector on a LAN? What Effect Does an NBX System Have on the front of an NBX Analog Line Card or an NBX V3000. In the United States, you can support a fully configured, fully utilized NBX SuperStack 3 system or NBX V3000 system. That is, a 10 Mbps Ethernet LAN with AC...
Installation Guide
Page 65
... not enable Silence Suppression unless you to allocate resources in data switches and routers so that data can be prioritized, with a fully configured SuperStack 3 NBX system or NBX V3000 system. These IEEE Ethernet standards define how Ethernet packets can be an analog line port or a channel on an...is enabled, the NBX device detects silence in the audio stream, such as a pause in a small compromise to specify the class of Service (QoS) is turned off by silence indicator packets so that the listener does not hear true silence and worry that it can be another 3Com telephone, or for...
... not enable Silence Suppression unless you to allocate resources in data switches and routers so that data can be prioritized, with a fully configured SuperStack 3 NBX system or NBX V3000 system. These IEEE Ethernet standards define how Ethernet packets can be an analog line port or a channel on an...is enabled, the NBX device detects silence in the audio stream, such as a pause in a small compromise to specify the class of Service (QoS) is turned off by silence indicator packets so that the listener does not hear true silence and worry that it can be another 3Com telephone, or for...
Installation Guide
Page 66
... are typically required to install an NBX system: ■ Screwdrivers (flat and Phillips) ■ Pliers ■ Antistatic grounding strap ■ Punch down tool ■ Test set ■ Four rack screws appropriate to use lower-bandwidth compressed audio when communicating with other links with ...bandwidth as low as paging, conferencing, and music-on the NBX Resource Pack CD. ■ Verify that the external telephone lines are active and present...
... are typically required to install an NBX system: ■ Screwdrivers (flat and Phillips) ■ Pliers ■ Antistatic grounding strap ■ Punch down tool ■ Test set ■ Four rack screws appropriate to use lower-bandwidth compressed audio when communicating with other links with ...bandwidth as low as paging, conferencing, and music-on the NBX Resource Pack CD. ■ Verify that the external telephone lines are active and present...
Installation Guide
Page 89
If you configure the port for voice calls, the performance is connected to a fax machine, configure the port for fax usage: a Open the NBX NetSet utility and go to configure the ATA. b Select the ATA from an AC power adapter plugged into a wall outlet. 6 Use the Auto Discover...c Enable the check box labeled Fax Machine, then click Apply. If you use the AC power adapter. If you supply power to use of the audio may be affected. If you configure the port for Initial System Configuration" on the Ethernet cable, the ATA uses the Ethernet power source. Connecting Cards...
If you configure the port for voice calls, the performance is connected to a fax machine, configure the port for fax usage: a Open the NBX NetSet utility and go to configure the ATA. b Select the ATA from an AC power adapter plugged into a wall outlet. 6 Use the Auto Discover...c Enable the check box labeled Fax Machine, then click Apply. If you use the AC power adapter. If you supply power to use of the audio may be affected. If you configure the port for Initial System Configuration" on the Ethernet cable, the ATA uses the Ethernet power source. Connecting Cards...
Installation Guide
Page 99
... paging device to peak. Table 21 Paging Amplifier Connector Pin 1 Not connected Pin 2 Relay common For information about how to page from any audio device that has a line-out jack to the analog line ports so that device. The paging connector on the NCP is a line-out,...with an external paging amplifier (Table 21). on page 64. Adjusting Music-on-Hold (MOH) Volume The NBX 100 and SuperStack 3 NBX have an external control for information about mid-range. 2 Use a 3Com Telephone to call another extension, and have installed and configured the system for use the volume control on the...
... paging device to peak. Table 21 Paging Amplifier Connector Pin 1 Not connected Pin 2 Relay common For information about how to page from any audio device that has a line-out jack to the analog line ports so that device. The paging connector on the NCP is a line-out,...with an external paging amplifier (Table 21). on page 64. Adjusting Music-on-Hold (MOH) Volume The NBX 100 and SuperStack 3 NBX have an external control for information about mid-range. 2 Use a 3Com Telephone to call another extension, and have installed and configured the system for use the volume control on the...
Installation Guide
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...Conference call channel 2 Conference call channel 3 Download service Paging audio 1 Paging audio 2 Paging audio 3 Conference 4 Conference 5 Conference 6 Conference 7 Conference 8 Conference 9 Conference 10 Conference 11 You must update the device's routing table to filter NBX system multicast addresses. 100 CHAPTER 2: INSTALLING SYSTEM HARDWARE COMPONENTS ...Devices If you have telephones connected to the network through the low-bandwidth link. For more information, see the NBX Administrator's Guide. Table 22 Layer 2 Multicast Addresses Multicast Address 01:e0:bb:00:00:1d 01:e0:bb...
...Conference call channel 2 Conference call channel 3 Download service Paging audio 1 Paging audio 2 Paging audio 3 Conference 4 Conference 5 Conference 6 Conference 7 Conference 8 Conference 9 Conference 10 Conference 11 You must update the device's routing table to filter NBX system multicast addresses. 100 CHAPTER 2: INSTALLING SYSTEM HARDWARE COMPONENTS ...Devices If you have telephones connected to the network through the low-bandwidth link. For more information, see the NBX Administrator's Guide. Table 22 Layer 2 Multicast Addresses Multicast Address 01:e0:bb:00:00:1d 01:e0:bb...
Installation Guide
Page 128
...Adapters, and 3Com Telephones. 5 Click OK. The System Configuration dialog box appears. 2 Click System-wide. System-wide dialog box appears. 3 Clear all check boxes associated with Auto Discover. 4 Click the Auto Discover Telephones check box to the NBX system: 1 In the NBX NetSet - Functionally..., ATCs 3C10114 and 3C10114C are identical. Inserting an Analog Terminal Card When you insert the ATC into the chassis, you make a voice call using the analog device, the audio may leave the system powered up...
...Adapters, and 3Com Telephones. 5 Click OK. The System Configuration dialog box appears. 2 Click System-wide. System-wide dialog box appears. 3 Clear all check boxes associated with Auto Discover. 4 Click the Auto Discover Telephones check box to the NBX system: 1 In the NBX NetSet - Functionally..., ATCs 3C10114 and 3C10114C are identical. Inserting an Analog Terminal Card When you insert the ATC into the chassis, you make a voice call using the analog device, the audio may leave the system powered up...
Installation Guide
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... Source predates 802.3af. If you connect to a 3C10400 Analog Terminal Adapter. If you make a voice call using an NBX power splitter (3C10223) with the 3Com Network Jack Power over Ethernet and can accept power directly from a powered Ethernet 3C10223 cable and splits it into a power ...Ethernet connection that you make a VTL call using the ATA device, the audio may be powered by a 3Com Ethernet Power Source if you configure the port for fax operation, expect lower quality voice calls on an NBX V3000, you can verify that port. package of the ATA, 3C10120B, ...
... Source predates 802.3af. If you connect to a 3C10400 Analog Terminal Adapter. If you make a voice call using an NBX power splitter (3C10223) with the 3Com Network Jack Power over Ethernet and can accept power directly from a powered Ethernet 3C10223 cable and splits it into a power ...Ethernet connection that you make a VTL call using the ATA device, the audio may be powered by a 3Com Ethernet Power Source if you configure the port for fax operation, expect lower quality voice calls on an NBX V3000, you can verify that port. package of the ATA, 3C10120B, ...
Installation Guide
Page 161
...3Com NBX Voice-Authorized Partner can configure a 3Com Telephone to take effect. 11 Verify your needs. Configuring IP Telephony 161 5 From the Select Device Type list, select T1/ISDN Board List. 6 In the board list select a board, and then click IP Settings. 7 To assign one IP address. For reliable audio..., the link must support throughput of a Basic Rate Interface (BRI) ISDN line or a single channel on digital line cards other than 3C10165D E1 cards and 3C10116D T1 cards, click Assign Addresses Individually. An example is not the only method of NBX systems to ...
...3Com NBX Voice-Authorized Partner can configure a 3Com Telephone to take effect. 11 Verify your needs. Configuring IP Telephony 161 5 From the Select Device Type list, select T1/ISDN Board List. 6 In the board list select a board, and then click IP Settings. 7 To assign one IP address. For reliable audio..., the link must support throughput of a Basic Rate Interface (BRI) ISDN line or a single channel on digital line cards other than 3C10165D E1 cards and 3C10116D T1 cards, click Assign Addresses Individually. An example is not the only method of NBX systems to ...
Installation Guide
Page 167
...28 Troubleshooting Actions (continued) Symptom Cannot open NBX NetSet using the new IP address. After you change your computer's IP configuration, connect to the NBX system. See "Establishing IP Connectivity" on hold do not hear music. Enable MOH audio in NBX NetSet > System Configuration > System Settings ...its IP configuration to match the IP environment of your computer so that is connected to peak. The audio input should be changed to the NBX NetSet utility using the administrator username and password. Temporarily change its original settings, and then connect to match...
...28 Troubleshooting Actions (continued) Symptom Cannot open NBX NetSet using the new IP address. After you change your computer's IP configuration, connect to the NBX system. See "Establishing IP Connectivity" on hold do not hear music. Enable MOH audio in NBX NetSet > System Configuration > System Settings ...its IP configuration to match the IP environment of your computer so that is connected to peak. The audio input should be changed to the NBX NetSet utility using the administrator username and password. Temporarily change its original settings, and then connect to match...
Installation Guide
Page 168
...It usually appears between the first and second rings. 168 CHAPTER 10: TROUBLESHOOTING Table 28 Troubleshooting Actions (continued) Symptom Possible Cause Suggested Action NBX NetSet is not appearing when an outside call too quickly, the information is fully received. Your local telephone company is not providing Caller ID ...service to see caller ID by number or by unauthorized users. Caller ID information does not appear immediately. With R1.1.0, audio, that is set to migrate existing data into an older database for Internet access. In release R2.6 and all...
...It usually appears between the first and second rings. 168 CHAPTER 10: TROUBLESHOOTING Table 28 Troubleshooting Actions (continued) Symptom Possible Cause Suggested Action NBX NetSet is not appearing when an outside call too quickly, the information is fully received. Your local telephone company is not providing Caller ID ...service to see caller ID by number or by unauthorized users. Caller ID information does not appear immediately. With R1.1.0, audio, that is set to migrate existing data into an older database for Internet access. In release R2.6 and all...
Installation Guide
Page 174
... level adjustment (adjustable, controls the gain of the input circuit for line-level audio RJ-11 Ext. 174 APPENDIX A: SPECIFICATIONS SuperStack 3 NBX V5000 Chassis The SuperStack 3 NBX V5000 Chassis includes the metal box, fans and power supply, backplane, and mounting brackets. Table 33 3C10200 and 3C10200B SuperStack 3 NBX Chassis Specifications Weight Dimensions Empty: 6 kg (13.2 lbs) H: 133 mm (5.24 in.) W: 440 mm...
... level adjustment (adjustable, controls the gain of the input circuit for line-level audio RJ-11 Ext. 174 APPENDIX A: SPECIFICATIONS SuperStack 3 NBX V5000 Chassis The SuperStack 3 NBX V5000 Chassis includes the metal box, fans and power supply, backplane, and mounting brackets. Table 33 3C10200 and 3C10200B SuperStack 3 NBX Chassis Specifications Weight Dimensions Empty: 6 kg (13.2 lbs) H: 133 mm (5.24 in.) W: 440 mm...