Getting Started Guide
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HomeConnectTM Cable Modem External Getting Started Guide http://www.3com.com/ Part No. 1.024.2369-00 Published January 2000
HomeConnectTM Cable Modem External Getting Started Guide http://www.3com.com/ Part No. 1.024.2369-00 Published January 2000
Getting Started Guide
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... HARDWARE AND SOFTWARE INSTALLATION Connecting the Cable Modem to Your Computer 13 Installing the Cable ConnectionsTM CD-ROM 14 3 CABLE MODEM OPERATION Interpreting Your Cable Modem's LEDs 17 LEDs on the Front of the Modem 17 LED on the Back of the Modem 18 Connectors and Switches on the Back ...of Your Cable Modem 19 4 CONFIGURING YOUR CABLE MODEM 5 TROUBLESHOOTING AND SUPPORT RESOURCES Troubleshooting ...
... HARDWARE AND SOFTWARE INSTALLATION Connecting the Cable Modem to Your Computer 13 Installing the Cable ConnectionsTM CD-ROM 14 3 CABLE MODEM OPERATION Interpreting Your Cable Modem's LEDs 17 LEDs on the Front of the Modem 17 LED on the Back of the Modem 18 Connectors and Switches on the Back ...of Your Cable Modem 19 4 CONFIGURING YOUR CABLE MODEM 5 TROUBLESHOOTING AND SUPPORT RESOURCES Troubleshooting ...
Getting Started Guide
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... You Are Still Having Problems 28 If You Need to Return the Modem to Us 28 6 REGULATORY INFORMATION AND LIMITED WARRANTY Manufacturer's Declaration of my modem look right, but I still can't access the Internet. 26 The power on my modem goes on the front of Conformity 29 Part 15 29 Caution to... the User 29 Performance Specifications 29 Export Notices 29 License Agreement 30 Industry Canada (IC) 30 UL Listing/CUL Listing 30 Radio and Television Interference 31 3Com Corporation Limited Warranty 32 Hardware 32...
... You Are Still Having Problems 28 If You Need to Return the Modem to Us 28 6 REGULATORY INFORMATION AND LIMITED WARRANTY Manufacturer's Declaration of my modem look right, but I still can't access the Internet. 26 The power on my modem goes on the front of Conformity 29 Part 15 29 Caution to... the User 29 Performance Specifications 29 Export Notices 29 License Agreement 30 Industry Canada (IC) 30 UL Listing/CUL Listing 30 Radio and Television Interference 31 3Com Corporation Limited Warranty 32 Hardware 32...
Getting Started Guide
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This external cable modem is requested and sent over the cable line s Plug and play operation ensures easy setup and installation s DOCSIS-compliance ensures interoperability with cable suppliers s 3Com's extensive technical support organization provides you with the quick answers you may ...second (Mbps)*. This chapter explains how to your available 1 BEFORE YOU BEGIN Introduction Congratulations! You have just purchased a modem featuring a pioneering new technology, making Internet access possible at burst rates of RAM on computer hardware, applications, service offered ...
This external cable modem is requested and sent over the cable line s Plug and play operation ensures easy setup and installation s DOCSIS-compliance ensures interoperability with cable suppliers s 3Com's extensive technical support organization provides you with the quick answers you may ...second (Mbps)*. This chapter explains how to your available 1 BEFORE YOU BEGIN Introduction Congratulations! You have just purchased a modem featuring a pioneering new technology, making Internet access possible at burst rates of RAM on computer hardware, applications, service offered ...
Getting Started Guide
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... these numbers in the following example label image, the model number is 00104B377410. Your cable modem's model number is 6LZ1377410. In the following example label image, the serial number is 3CR29220. In the following information handy: s The modem's serial number, model number, and Media Access Control (MAC) address. Write all three of 10...
... these numbers in the following example label image, the model number is 00104B377410. Your cable modem's model number is 6LZ1377410. In the following example label image, the serial number is 3CR29220. In the following information handy: s The modem's serial number, model number, and Media Access Control (MAC) address. Write all three of 10...
Getting Started Guide
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... immediately consult your cable company and place of purchase to determine the proper 3Com cable modem to communicate with the modem. s Your cable provider has set up an Internet access account that supports two-way cable modem access, or if your current cable connection is located near your computer, your... cable provider can also install an additional line for additional information: http://www.3com.com/cablemodem s You have a cable line in the room where the cable modem will not be able to use with all of room to send and receive e-mail, access the...
... immediately consult your cable company and place of purchase to determine the proper 3Com cable modem to communicate with the modem. s Your cable provider has set up an Internet access account that supports two-way cable modem access, or if your current cable connection is located near your computer, your... cable provider can also install an additional line for additional information: http://www.3com.com/cablemodem s You have a cable line in the room where the cable modem will not be able to use with all of room to send and receive e-mail, access the...
Getting Started Guide
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...installed in your computer, or USB network interface (Windows 98 or later only) s An adjustable wrench for securing the cable line to the modem Configuring the TCP/IP Protocol NOTE: If you are using a Macintosh computer, turn to have an Ethernet Network Interface Card (NIC) or ...USB network interface and the TCP/IP communications protocol installed on page 9. You Will Need These Items Supplied s Cable modem s Cable modem power supply s RJ-45 network cable s This Getting Started Guide You will provide a cable connection. 10 CHAPTER 1: BEFORE YOU BEGIN CAUTION:...
...installed in your computer, or USB network interface (Windows 98 or later only) s An adjustable wrench for securing the cable line to the modem Configuring the TCP/IP Protocol NOTE: If you are using a Macintosh computer, turn to have an Ethernet Network Interface Card (NIC) or ...USB network interface and the TCP/IP communications protocol installed on page 9. You Will Need These Items Supplied s Cable modem s Cable modem power supply s RJ-45 network cable s This Getting Started Guide You will provide a cable connection. 10 CHAPTER 1: BEFORE YOU BEGIN CAUTION:...
Getting Started Guide
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... click Add... 5 Click Microsoft in the "Manufacturers:" list and then click TCP/IP in the "Network Protocols:" list. Configuring the TCP/IP Protocol 11 cable modem. Follow these instructions to step 9. . 3 If a similar entry is installed and configured correctly. 1 Right-click the Network Neighborhood icon on your desktop and then click...
... click Add... 5 Click Microsoft in the "Manufacturers:" list and then click TCP/IP in the "Network Protocols:" list. Configuring the TCP/IP Protocol 11 cable modem. Follow these instructions to step 9. . 3 If a similar entry is installed and configured correctly. 1 Right-click the Network Neighborhood icon on your desktop and then click...
Getting Started Guide
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... be different than those shown in the upper left corner of the Finder. Configuring the TCP/IP Protocol 13 NOTE: The numbers on your cable modem. Configuring the TCP/IP Protocol on a Macintosh PC You need to the bottom of the screen. Many Macintosh computers have Ethernet devices installed at the...
... be different than those shown in the upper left corner of the Finder. Configuring the TCP/IP Protocol 13 NOTE: The numbers on your cable modem. Configuring the TCP/IP Protocol on a Macintosh PC You need to the bottom of the screen. Many Macintosh computers have Ethernet devices installed at the...
Getting Started Guide
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...later. s Plug one end of the cable line when you connect it . Be careful not to the cable modem. 2 HARDWARE AND SOFTWARE INSTALLATION Connecting the Cable Modem to the cable modem's CATV cable connector. This can be helpful when you may damage either the connector or your cable line connected to... firmly tighten it to over-tighten the connector or you plug them or make sure your cable modem, you will need a cable line splitter (not included). NOTE: Refer to the diagram on page 15 while following connections: s Connect your cable ...
...later. s Plug one end of the cable line when you connect it . Be careful not to the cable modem. 2 HARDWARE AND SOFTWARE INSTALLATION Connecting the Cable Modem to the cable modem's CATV cable connector. This can be helpful when you may damage either the connector or your cable line connected to... firmly tighten it to over-tighten the connector or you plug them or make sure your cable modem, you will need a cable line splitter (not included). NOTE: Refer to the diagram on page 15 while following connections: s Connect your cable ...
Getting Started Guide
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... the instructions inside the CD's jacket or on the computer. Switch on the CD-ROM itself. When installation is operating properly if the cable modem Power and Link Status LEDs power link status are powering up and initializes properly. Consult the chapter titled "Cable... offers included on page 15. 18 CHAPTER 2: HARDWARE AND SOFTWARE INSTALLATION 3 Verify that your modem is complete, your cable modem, you will want to complete. You can tell that your cable modem starts up your cable modem for the first time, allow 15 minutes for a more in-depth description of the front ...
... the instructions inside the CD's jacket or on the computer. Switch on the CD-ROM itself. When installation is operating properly if the cable modem Power and Link Status LEDs power link status are powering up and initializes properly. Consult the chapter titled "Cable... offers included on page 15. 18 CHAPTER 2: HARDWARE AND SOFTWARE INSTALLATION 3 Verify that your modem is complete, your cable modem, you will want to complete. You can tell that your cable modem starts up your cable modem for the first time, allow 15 minutes for a more in-depth description of the front ...
Getting Started Guide
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...Once a connection is established, the LED is applied to the cable modem. This LED should blink when data is on the Front of the Modem 1 Power - link status 3 Data Rate - You will automatically scan for the active cable modem channel from your cable company's server. You will also hear an ...notification once power is launch your Internet or e-mail software and you about the performance of your modem and the condition of your connection. LEDs on . This light is solid green when the modem is being transmitted over the cable network. Once the front panel LEDs indicate the...
...Once a connection is established, the LED is applied to the cable modem. This LED should blink when data is on the Front of the Modem 1 Power - link status 3 Data Rate - You will automatically scan for the active cable modem channel from your cable company's server. You will also hear an ...notification once power is launch your Internet or e-mail software and you about the performance of your modem and the condition of your connection. LEDs on . This light is solid green when the modem is being transmitted over the cable network. Once the front panel LEDs indicate the...
Getting Started Guide
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multifunction LED on the Back of the Modem The LED on how your cable company. The following chart explains how to interpret it's activity: ... SHORT YES GREEN GREEN NO DESCRIPTION Startup, power on self test Failed power on data throughput. 22 CHAPTER 3: CABLE MODEM OPERATION transmitted over the RF interface and at a rate dependent on self test Downstream hunt Acquisition in process Offline/not authorized... power adapter jack) is a status LED. data rate 4 Multifunction - The function of your cable modem (located by your Broadband Service Provider utilizes this LED, as well.
multifunction LED on the Back of the Modem The LED on how your cable company. The following chart explains how to interpret it's activity: ... SHORT YES GREEN GREEN NO DESCRIPTION Startup, power on self test Failed power on data throughput. 22 CHAPTER 3: CABLE MODEM OPERATION transmitted over the RF interface and at a rate dependent on self test Downstream hunt Acquisition in process Offline/not authorized... power adapter jack) is a status LED. data rate 4 Multifunction - The function of your cable modem (located by your Broadband Service Provider utilizes this LED, as well.
Getting Started Guide
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Remember to use only the power supply that came with your cable modem. The other end connects to the RJ-45 jack on your NIC or to the RJ-45 jack on your USB network interface, depending on .... 3 Power Jack: This is where you plug in the power adapter that came with your cable modem. 3 2 1 Connectors and Switches on the Back of Your Cable Modem 23 Connectors and Switches on the type of Your Cable Modem The following paragraphs are numbered so that they refer to the diagram below. 1 Cable RF...
Remember to use only the power supply that came with your cable modem. The other end connects to the RJ-45 jack on your NIC or to the RJ-45 jack on your USB network interface, depending on .... 3 Power Jack: This is where you plug in the power adapter that came with your cable modem. 3 2 1 Connectors and Switches on the Back of Your Cable Modem 23 Connectors and Switches on the type of Your Cable Modem The following paragraphs are numbered so that they refer to the diagram below. 1 Cable RF...
Getting Started Guide
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... kit. 1 Open your computer, you do not currently have a Web browser installed on the "Configuration Screens" menu. s Cable Modem Configuration: Clicking this option launches the "Cable Modem Configuration" screen, which displays your cable modem's MAC address, serial number, software version, hardware version, and type of the options on your Web browser and point...
... kit. 1 Open your computer, you do not currently have a Web browser installed on the "Configuration Screens" menu. s Cable Modem Configuration: Clicking this option launches the "Cable Modem Configuration" screen, which displays your cable modem's MAC address, serial number, software version, hardware version, and type of the options on your Web browser and point...
Getting Started Guide
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The status describes the downstream and upstream characteristics. The valid range of "Transmit Power Level" is from 1 to 58 dbmV. s Operation Configuration: The operational parameters displayed on this screen describe important aspects of "Upstream Channel ID" is 8 dbmV to 255. 26 CHAPTER 4: CONFIGURING YOUR CABLE MODEM s Session Status: This screen displays both the cable modem status and operational parameters. The value range of your cable modem's configuration file.
The status describes the downstream and upstream characteristics. The valid range of "Transmit Power Level" is from 1 to 58 dbmV. s Operation Configuration: The operational parameters displayed on this screen describe important aspects of "Upstream Channel ID" is 8 dbmV to 255. 26 CHAPTER 4: CONFIGURING YOUR CABLE MODEM s Session Status: This screen displays both the cable modem status and operational parameters. The value range of your cable modem's configuration file.
Getting Started Guide
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s Volume Control: This page allows you to access the configuration screens. Once you change the URL that you can change this setting, you use to access these screens in this page. 27 s URL Configuration: You can type the text entered here into your browser's URL window to adjust the volume of the sounds emitted by your cable modem.
s Volume Control: This page allows you to access the configuration screens. Once you change the URL that you can change this setting, you use to access these screens in this page. 27 s URL Configuration: You can type the text entered here into your browser's URL window to adjust the volume of the sounds emitted by your cable modem.
Getting Started Guide
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... cannot access my e-mail or Internet service. Verify that TCP/IP is properly connected, the "Cable Modem Power", "Cable Modem Status", and "PC Link Status" indicator lights on the back of the modem should all connections. s Power cycle your system. s Your network interface card or USB network interface ... with two-way cable plants. Make sure your Broadband Service Provider (BSP). If your cable wall jack. This modem is properly plugged into both the modem and your cables so that their service is connected directly to your cable service provider to its outlet and then...
... cannot access my e-mail or Internet service. Verify that TCP/IP is properly connected, the "Cable Modem Power", "Cable Modem Status", and "PC Link Status" indicator lights on the back of the modem should all connections. s Power cycle your system. s Your network interface card or USB network interface ... with two-way cable plants. Make sure your Broadband Service Provider (BSP). If your cable wall jack. This modem is properly plugged into both the modem and your cables so that their service is connected directly to your cable service provider to its outlet and then...
Getting Started Guide
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... the cable line is operating properly. All of the LEDs on . s Power cycle your cable modem by your desktop. Click on your cable company may not have an IRQ conflict. Call your BSP or 3Com's technical support for your cable company to verify whether or not a weak signal may not be... the problem. s If you can reinstall it and then click Remove. Then click Properties. Click the Device Manager tab and look right, but I still can connect the cable modem and a ...
... the cable line is operating properly. All of the LEDs on . s Power cycle your cable modem by your desktop. Click on your cable company may not have an IRQ conflict. Call your BSP or 3Com's technical support for your cable company to verify whether or not a weak signal may not be... the problem. s If you can reinstall it and then click Remove. Then click Properties. Click the Device Manager tab and look right, but I still can connect the cable modem and a ...