Getting Started Guide
Page 3
... LED on the Back of the Modem 18 Connectors and Switches on the Back of Your Cable Modem 19 4 CONFIGURING YOUR CABLE MODEM 5 TROUBLESHOOTING AND SUPPORT RESOURCES Troubleshooting 25 I cannot access my e-mail or Internet service. 25 The Cable Status LED never stops blinking. 26 All four of the LEDs on...
... LED on the Back of the Modem 18 Connectors and Switches on the Back of Your Cable Modem 19 4 CONFIGURING YOUR CABLE MODEM 5 TROUBLESHOOTING AND SUPPORT RESOURCES Troubleshooting 25 I cannot access my e-mail or Internet service. 25 The Cable Status LED never stops blinking. 26 All four of the LEDs on...
Getting Started Guide
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... 27 Internet FTP 27 World Wide Web 27 90-Day Free Installation Support 27 Technical Support Hotline 27 If You Are Still Having Problems 28 If You Need to Return the Modem to Us 28 6 REGULATORY INFORMATION AND LIMITED WARRANTY Manufacturer's ... User 29 Performance Specifications 29 Export Notices 29 License Agreement 30 Industry Canada (IC) 30 UL Listing/CUL Listing 30 Radio and Television Interference 31 3Com Corporation Limited Warranty 32 Hardware 32 Software 32 Year 2000 Warranty 33 Obtaining Warranty Service 34 WARRANTIES EXCLUSIVE 34 LIMITATION OF LIABILITY 35 Disclaimer 35...
... 27 Internet FTP 27 World Wide Web 27 90-Day Free Installation Support 27 Technical Support Hotline 27 If You Are Still Having Problems 28 If You Need to Return the Modem to Us 28 6 REGULATORY INFORMATION AND LIMITED WARRANTY Manufacturer's ... User 29 Performance Specifications 29 Export Notices 29 License Agreement 30 Industry Canada (IC) 30 UL Listing/CUL Listing 30 Radio and Television Interference 31 3Com Corporation Limited Warranty 32 Hardware 32 Software 32 Year 2000 Warranty 33 Obtaining Warranty Service 34 WARRANTIES EXCLUSIVE 34 LIMITATION OF LIABILITY 35 Disclaimer 35...
Getting Started Guide
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... is requested and sent over the cable line s Plug and play operation ensures easy setup and installation s DOCSIS-compliance ensures interoperability with cable suppliers s 3Com's extensive technical support organization provides you with the quick answers you need to get up to 38 megabits per second (Mbps)*, faster than 56K analog modems, ISDN...
... is requested and sent over the cable line s Plug and play operation ensures easy setup and installation s DOCSIS-compliance ensures interoperability with cable suppliers s 3Com's extensive technical support organization provides you with the quick answers you need to get up to 38 megabits per second (Mbps)*, faster than 56K analog modems, ISDN...
Getting Started Guide
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... depending when and where you need to set up an Internet access account with your local cable provider. Serial number: SN Model number: 3CR29220 MAC address: EA You should now contact your local cable provider and verify the following: s The cable service to your cable provider to... use varying amounts of your cable company does not provide Before contacting your home supports two-way cable modem access. Write all three of 12 characters preceded by the text "SN=". If your computer's resources; (3) the capacity...
... depending when and where you need to set up an Internet access account with your local cable provider. Serial number: SN Model number: 3CR29220 MAC address: EA You should now contact your local cable provider and verify the following: s The cable service to your cable provider to... use varying amounts of your cable company does not provide Before contacting your home supports two-way cable modem access. Write all three of 12 characters preceded by the text "SN=". If your computer's resources; (3) the capacity...
Getting Started Guide
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...the modem without crimping them. s Airflow around the modem should be between 5% and 95%, non-condensing. s The temperature in your home that supports two-way cable modem access, or if your current cable connection is located near your computer and the cable outlet. s Your cable provider has ...account that it is not conveniently located near your computer, your cable provider can also visit the following URL for additional information: http://www.3com.com/cablemodem s You have a cable line in the room where the cable modem will be able to use. Please read these installation ...
...the modem without crimping them. s Airflow around the modem should be between 5% and 95%, non-condensing. s The temperature in your home that supports two-way cable modem access, or if your current cable connection is located near your computer and the cable outlet. s Your cable provider has ...account that it is not conveniently located near your computer, your cable provider can also visit the following URL for additional information: http://www.3com.com/cablemodem s You have a cable line in the room where the cable modem will be able to use. Please read these installation ...
Getting Started Guide
Page 13
... off your Macintosh. When fully rebooted, ensure that all TCP/IP settings match those keys depressed, power on your local Apple authorized dealer or Apple support. If there is , click the OK button and close the "TCP/IP Control Panel" (click File and scroll down the Command (Apple), Option, P, and R keys...
... off your Macintosh. When fully rebooted, ensure that all TCP/IP settings match those keys depressed, power on your local Apple authorized dealer or Apple support. If there is , click the OK button and close the "TCP/IP Control Panel" (click File and scroll down the Command (Apple), Option, P, and R keys...
Getting Started Guide
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5 TROUBLESHOOTING AND SUPPORT RESOURCES Troubleshooting I cannot access my e-mail or Internet service. s Check all be malfunctioning. Make sure the cable line is securely plugged into both the modem ...
5 TROUBLESHOOTING AND SUPPORT RESOURCES Troubleshooting I cannot access my e-mail or Internet service. s Check all be malfunctioning. Make sure the cable line is securely plugged into both the modem ...
Getting Started Guide
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... your computer to verify whether or not a weak signal may not have an IRQ conflict. 30 CHAPTER 5: TROUBLESHOOTING AND SUPPORT RESOURCES s Right-click the My Computer icon on your BSP or 3Com's technical support for assistance. Click the Device Manager tab and look right, but I still can connect the cable modem and a television...
... your computer to verify whether or not a weak signal may not have an IRQ conflict. 30 CHAPTER 5: TROUBLESHOOTING AND SUPPORT RESOURCES s Right-click the My Computer icon on your BSP or 3Com's technical support for assistance. Click the Device Manager tab and look right, but I still can connect the cable modem and a television...
Getting Started Guide
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... answered by clicking Contact Us in the "Site Tools" section of this Web site. 90-Day Free Installation Support 3Com offers free installation support for this product 90 days after purchase. Support Resources Internet FTP Our FTP site provides a free library containing the same files as the BBS site. FTP to...: ftp://consumerftp.3com.com World Wide Web To visit our online support home page, log on and off sporadically. The Link Status light never stops blinking. Regular long distance charges will ...
... answered by clicking Contact Us in the "Site Tools" section of this Web site. 90-Day Free Installation Support 3Com offers free installation support for this product 90 days after purchase. Support Resources Internet FTP Our FTP site provides a free library containing the same files as the BBS site. FTP to...: ftp://consumerftp.3com.com World Wide Web To visit our online support home page, log on and off sporadically. The Link Status light never stops blinking. Regular long distance charges will ...
Getting Started Guide
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... being used. If You Need to Return the Modem to assist you , contact 3Com Technical Support. Ship the unit, postage paid, in the original box. Central Ave. They may be able to Us Contact 3Com Customer Support. When you will receive a USO (User Service Order) number. You must have... a USO number before returning the modem to the following address: 3Com USO #________ Dock 15 1800 W. Mount Prospect, IL 60056 Ship to us. 32 CHAPTER 5: TROUBLESHOOTING AND SUPPORT RESOURCES If You Are Still Having Problems s Review this manual. DO NOT send the modem...
... being used. If You Need to Return the Modem to assist you , contact 3Com Technical Support. Ship the unit, postage paid, in the original box. Central Ave. They may be able to Us Contact 3Com Customer Support. When you will receive a USO (User Service Order) number. You must have... a USO number before returning the modem to the following address: 3Com USO #________ Dock 15 1800 W. Mount Prospect, IL 60056 Ship to us. 32 CHAPTER 5: TROUBLESHOOTING AND SUPPORT RESOURCES If You Are Still Having Problems s Review this manual. DO NOT send the modem...