User Guide
Page 20
...panel - Scroll through the list and select an action by pressing the corresponding Right button or Select. ■ When there is a corresponding phone call, the button opens or closes a call action list. You can also use it to access these items: ■ Voice mail messages ... your recent incoming, missed, and outgoing calls ■ Features 3 Right buttons - Correspond to act on the display panel. 20 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE Figure 1 3Com 3103 Manager's Telephone 1 2 21 3 4 20 5 19 6 7 18 17 16 8 9 15 14 13 12 11 10 1 Message Waiting Indicator (MWI) ...
...panel - Scroll through the list and select an action by pressing the corresponding Right button or Select. ■ When there is a corresponding phone call, the button opens or closes a call action list. You can also use it to access these items: ■ Voice mail messages ... your recent incoming, missed, and outgoing calls ■ Features 3 Right buttons - Correspond to act on the display panel. 20 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE Figure 1 3Com 3103 Manager's Telephone 1 2 21 3 4 20 5 19 6 7 18 17 16 8 9 15 14 13 12 11 10 1 Message Waiting Indicator (MWI) ...
User Guide
Page 22
...; Directory ■ Call Logs ■ Features 20 Handset 21 Left buttons - 22 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE 19 Soft buttons - Allow you to select items that are displayed in Chapter 5. Press ...3Com Telephone Display Panel" in Chapter 4. You can set any NBX NetSet utility screen. Correspond to act on your telephone's buttons (button mappings), click the Shortcut to One-Touch Speed Dials icon below any other buttons to phone lines and features. Figure 2 3103 Access Buttons 1 2 3 4 5 6 7 8 The buttons answer incoming calls, retrieve calls on the 3Com 3103 Manager...
...; Directory ■ Call Logs ■ Features 20 Handset 21 Left buttons - 22 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE 19 Soft buttons - Allow you to select items that are displayed in Chapter 5. Press ...3Com Telephone Display Panel" in Chapter 4. You can set any NBX NetSet utility screen. Correspond to act on your telephone's buttons (button mappings), click the Shortcut to One-Touch Speed Dials icon below any other buttons to phone lines and features. Figure 2 3103 Access Buttons 1 2 3 4 5 6 7 8 The buttons answer incoming calls, retrieve calls on the 3Com 3103 Manager...
User Guide
Page 24
.... at one of the scroll buttons activates the currently highlighted list item. If no call . ■ Right buttons - 24 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE ■ Left buttons - Press a left button to the phone book, park it, hold , and select it to the three left or right when you can send a call to voice mail...
.... at one of the scroll buttons activates the currently highlighted list item. If no call . ■ Right buttons - 24 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE ■ Left buttons - Press a left button to the phone book, park it, hold , and select it to the three left or right when you can send a call to voice mail...
User Guide
Page 30
...lit, and the display panel shows the number of your mailbox: ■ On a 3Com 3103 Manager's Telephone - Log in to clear them to the NBX NetSet utility. b Click Listen to a more secure password. Listening to NBX Messages You can re-record it . After you listen to messages, you can listen... to your NBX voice mail messages from any touch-tone telephone, or by logging in as the active greeting. A new message has a * next to it through the phone. Pick up your...
...lit, and the display panel shows the number of your mailbox: ■ On a 3Com 3103 Manager's Telephone - Log in to clear them to the NBX NetSet utility. b Click Listen to a more secure password. Listening to NBX Messages You can re-record it . After you listen to messages, you can listen... to your NBX voice mail messages from any touch-tone telephone, or by logging in as the active greeting. A new message has a * next to it through the phone. Pick up your...
User Guide
Page 46
... choose when and where to forward unanswered incoming calls. Unanswered calls that come in Chapter 6. Unanswered calls that come to your phone is busy. If you specify the call . You can choose when to forward calls: ■ Default -Forwards unanswered incoming ...external telephone numbers, your calls to when you have multiple lines, all calls. 46 CHAPTER 4: STANDARD FEATURES Redialing a Call On a 3Com Manager's Telephone: ■ Pick up for Call Forward Busy to engage. Forwards unanswered incoming calls to a call coverage points are the destinations...
... choose when and where to forward unanswered incoming calls. Unanswered calls that come in Chapter 6. Unanswered calls that come to your phone is busy. If you specify the call . You can choose when to forward calls: ■ Default -Forwards unanswered incoming ...external telephone numbers, your calls to when you have multiple lines, all calls. 46 CHAPTER 4: STANDARD FEATURES Redialing a Call On a 3Com Manager's Telephone: ■ Pick up for Call Forward Busy to engage. Forwards unanswered incoming calls to a call coverage points are the destinations...
User Guide
Page 47
... this feature when, for call forwarding using feature codes. Forwards all ) and the destination. On the 3Com Manager's Telephone, you can set programmable access buttons for example, you can set call forwarding from the display panel. Setting Call ...Forward from your phone for call forwarding from your default call forwarding settings. Forward to your permissions, see your voice mailbox. Use this section. This feature is referred to see NBX NetSet > User Information > Call Permissions. On a 3Com Manager's Telephone: 1 Press the ...
... this feature when, for call forwarding using feature codes. Forwards all ) and the destination. On the 3Com Manager's Telephone, you can set programmable access buttons for example, you can set call forwarding from the display panel. Setting Call ...Forward from your phone for call forwarding from your default call forwarding settings. Forward to your permissions, see your voice mailbox. Use this section. This feature is referred to see NBX NetSet > User Information > Call Permissions. On a 3Com Manager's Telephone: 1 Press the ...
User Guide
Page 56
...the last caller to be a Conference Drop button. You cannot establish a conference call with an NBX user's voice mailbox. 4 Repeat steps 2 and 3 to conference in Chapter 2 for the 3103 Manager's Telephones. Drop. 3 Press the corresponding Right soft button or press Select. You can hear ... can activate speaker phone operation during the conference call by pressing the Speaker button. ■ You can turn off the microphone or the mouthpiece on a 3Com Telephone or the Attendant Console to the conference call can drop that party is cancelled. On a 3Com Manager's Telephone: 1 ...
...the last caller to be a Conference Drop button. You cannot establish a conference call with an NBX user's voice mailbox. 4 Repeat steps 2 and 3 to conference in Chapter 2 for the 3103 Manager's Telephones. Drop. 3 Press the corresponding Right soft button or press Select. You can hear ... can activate speaker phone operation during the conference call by pressing the Speaker button. ■ You can turn off the microphone or the mouthpiece on a 3Com Telephone or the Attendant Console to the conference call can drop that party is cancelled. On a 3Com Manager's Telephone: 1 ...
User Guide
Page 71
... own telephone to the conference room telephone for one -call-only Class of Service Override from a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to COS Override. 3 Press Select. 4 Dial your phone extension. 5 Dial your voice mail password and press #. 6 When you hear the dial tone,...be dialed from it. You may, however, need to make long-distance calls from your own telephone. Example: ■ The telephone in to NBX NetSet > User Information > Call Permissions. To enable the one call only and dial the call during a meeting. For example, your administrator can...
... own telephone to the conference room telephone for one -call-only Class of Service Override from a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to COS Override. 3 Press Select. 4 Dial your phone extension. 5 Dial your voice mail password and press #. 6 When you hear the dial tone,...be dialed from it. You may, however, need to make long-distance calls from your own telephone. Example: ■ The telephone in to NBX NetSet > User Information > Call Permissions. To enable the one call only and dial the call during a meeting. For example, your administrator can...
User Guide
Page 73
...more calls when both set to On. ■ The handset is off the phone for a long time (for instance, overnight). If you plan to not use your phone as usual. To enable Hands Free Active on Intercom on a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to On. An...you receive an internal call, your telephone sounds a tone and activates the speaker phone. You can use the headset for a long time (for instance, overnight), 3Com recommends that prevents the telephone from outside your NBX system) rings to your telephone as an intercom. On the amplifier, set the...
...more calls when both set to On. ■ The handset is off the phone for a long time (for instance, overnight). If you plan to not use your phone as usual. To enable Hands Free Active on Intercom on a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to On. An...you receive an internal call, your telephone sounds a tone and activates the speaker phone. You can use the headset for a long time (for instance, overnight), 3Com recommends that prevents the telephone from outside your NBX system) rings to your telephone as an intercom. On the amplifier, set the...
User Guide
Page 77
... allow for Internal and External Caller ID or can block your administrator, and then press the # key. The NBX system records the account code and completes the call : 1 Dial the phone number. To enter an account code at any time before a call arrives at your telephone ■ The current... call, if you activate the Account Codes feature during an incoming or outgoing call on a 3Com Manager's Telephone: 1 Press the Features soft button or...
... allow for Internal and External Caller ID or can block your administrator, and then press the # key. The NBX system records the account code and completes the call : 1 Dial the phone number. To enter an account code at any time before a call arrives at your telephone ■ The current... call, if you activate the Account Codes feature during an incoming or outgoing call on a 3Com Manager's Telephone: 1 Press the Features soft button or...
User Guide
Page 95
... their MWI message limit (30) ■ Remote NBX systems over external line ■ Calling Groups, Hunt Groups, or ACD Groups To send an MWI message using a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to MWI to Phone Send. 3 Press Select. 4 Dial the extension ...you must have a 3Com Telephone with a display panel and a programmable access button with status light configured ...
... their MWI message limit (30) ■ Remote NBX systems over external line ■ Calling Groups, Hunt Groups, or ACD Groups To send an MWI message using a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to MWI to Phone Send. 3 Press Select. 4 Dial the extension ...you must have a 3Com Telephone with a display panel and a programmable access button with status light configured ...
User Guide
Page 97
... through 3999). Typical configurations are linked by a Wide Area Network (WAN) connection. To cancel an MWI message using a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to MWI to Phone Cancel. 3 Press the Select button. 4 Dial the extension to which you sent the MWI message. Whenever you make ...a call a user in Dallas, a user in your NBX system sets up a connection to the NBX system at that is the only unattended MWI message on the Chicago NBX system sets up the necessary connection to the Dallas NBX system and then to the extension at the other extension's ...
... through 3999). Typical configurations are linked by a Wide Area Network (WAN) connection. To cancel an MWI message using a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to MWI to Phone Cancel. 3 Press the Select button. 4 Dial the extension to which you sent the MWI message. Whenever you make ...a call a user in Dallas, a user in your NBX system sets up a connection to the NBX system at that is the only unattended MWI message on the Chicago NBX system sets up the necessary connection to the Dallas NBX system and then to the extension at the other extension's ...
User Guide
Page 106
...Indicator F + 413 to Phone - Hold F + 402 "Putting a Call on hold and toggle to Phone - Lock Your Telephone - You answer directly, without lifting the handset. All) - Next Call) F + 890 "Caller ID" in Chapter 6 Class of Service Override F + 433 + your own extension + # + your NBX system is waiting. Add...a Central Office by one or more Analog Line Card ports, and if the CO provides your speaker. Retrieve "Using Message Waiting Indicator to Manage Your Voice Mail Messages"in Chapter 6 On/Off F + 440 "Other Ways to Telephone" in Chapter 3 Hands Free - On/Off ...
...Indicator F + 413 to Phone - Hold F + 402 "Putting a Call on hold and toggle to Phone - Lock Your Telephone - You answer directly, without lifting the handset. All) - Next Call) F + 890 "Caller ID" in Chapter 6 Class of Service Override F + 433 + your own extension + # + your NBX system is waiting. Add...a Central Office by one or more Analog Line Card ports, and if the CO provides your speaker. Retrieve "Using Message Waiting Indicator to Manage Your Voice Mail Messages"in Chapter 6 On/Off F + 440 "Other Ways to Telephone" in Chapter 3 Hands Free - On/Off ...
User Guide
Page 115
... tab. 2 Click the user's name. Alt+T Complete Transfer Completes the transfer of a party to a conference call. Alt+E Managing Calls To manage incoming calls using the Complement Attendant Software, see the Help system in the Find/Phone # field. 3 Click the button for the way that it can Alt+K be retrieved from a "holding pattern" so...
... tab. 2 Click the user's name. Alt+T Complete Transfer Completes the transfer of a party to a conference call. Alt+E Managing Calls To manage incoming calls using the Complement Attendant Software, see the Help system in the Find/Phone # field. 3 Click the button for the way that it can Alt+K be retrieved from a "holding pattern" so...
User Guide
Page 119
... 119 Attaching and Adjusting the Articulating Support Bracket ■ The following devices: ■ 3Com 3105 Attendant Console ■ 3Com 3103 Manager's Telephone Figure 11, Figure 12, and Figure 13 show the 3Com 3102 Business Telephone. After you connect the cables to the phone, press the cables into the mounting supports on the stand. The articulating support...
... 119 Attaching and Adjusting the Articulating Support Bracket ■ The following devices: ■ 3Com 3105 Attendant Console ■ 3Com 3103 Manager's Telephone Figure 11, Figure 12, and Figure 13 show the 3Com 3102 Business Telephone. After you connect the cables to the phone, press the cables into the mounting supports on the stand. The articulating support...
User Guide
Page 122
... lines are on an analog telephone, see "Using Hands Free Active on Intercom"Chapter 5 On my 3Com Business Telephone or 3Com Manager's Telephone, all incoming internal calls come over my speaker phone. For details, see "Using Hands Free Active on my voice mail. No outside line, the display... panel shows "All Ports Busy." I try to my telephone. Then use the NBX NetSet utility. Callers cannot leave ...
... lines are on an analog telephone, see "Using Hands Free Active on Intercom"Chapter 5 On my 3Com Business Telephone or 3Com Manager's Telephone, all incoming internal calls come over my speaker phone. For details, see "Using Hands Free Active on my voice mail. No outside line, the display... panel shows "All Ports Busy." I try to my telephone. Then use the NBX NetSet utility. Callers cannot leave ...
User Guide
Page 126
...billing 76 feature codes 103 NBX Feature Codes Guide 9 Complement Attendant Software (CAS) computer screens and tabs 114 features 114 introduction 109 keyboard shortcuts 115 Conference button 3103 Manager's Telephone 21 conference calls... messages 35 customer (supervisory monitoring) 87 D delayed ringing 100 dial tone 103 troubleshooting a 3Com Telephone 121 dialing calls other methods 45 redial 46 release with headset 72 switching from pulse to...79 Do Not Disturb 69, 70 Forward Calls to Mail 48 Find/Phone Tab, Complement Attendant Software (CAS) 114 flash, feature code 106 forgot my password 28,...
...billing 76 feature codes 103 NBX Feature Codes Guide 9 Complement Attendant Software (CAS) computer screens and tabs 114 features 114 introduction 109 keyboard shortcuts 115 Conference button 3103 Manager's Telephone 21 conference calls... messages 35 customer (supervisory monitoring) 87 D delayed ringing 100 dial tone 103 troubleshooting a 3Com Telephone 121 dialing calls other methods 45 redial 46 release with headset 72 switching from pulse to...79 Do Not Disturb 69, 70 Forward Calls to Mail 48 Find/Phone Tab, Complement Attendant Software (CAS) 114 flash, feature code 106 forgot my password 28,...
User Guide
Page 127
... 41 H hands free 73 feature code 106 handset volume 57 headset using 72, 73 volume 57 Headset/Handset Select button 3103 Manager's Telephone 23 hold 3Com Manager's Telephone 52 Business Telephones 52 feature code 106 introduction 52 more than one call 53 Hold button 1105 Attendant Console 113...NBX NetSet utility navigation 16 shortcuts 16 G 127 icons, display panel locked telephone 70 incoming calls ACD groups 81 answering 43 calling groups 83 forwarding directly to another user's mailbox 54 hunt groups 83 transferring 53 indicators of voice mail messages off-site notification 64 on your phone...
... 41 H hands free 73 feature code 106 handset volume 57 headset using 72, 73 volume 57 Headset/Handset Select button 3103 Manager's Telephone 23 hold 3Com Manager's Telephone 52 Business Telephones 52 feature code 106 introduction 52 more than one call 53 Hold button 1105 Attendant Console 113...NBX NetSet utility navigation 16 shortcuts 16 G 127 icons, display panel locked telephone 70 incoming calls ACD groups 81 answering 43 calling groups 83 forwarding directly to another user's mailbox 54 hunt groups 83 transferring 53 indicators of voice mail messages off-site notification 64 on your phone...
User Guide
Page 129
...delayed 100 Do Not Disturb 68 Q 129 RJ-11 jack caution, avoiding use with 3Com Telephones 118 RJ-45 jack caution, using instead of RJ11 118 S scroll buttons 3103 Manager's Telephone 21 security passwords 28, 29 preventing unauthorized outbound calls 70 telephone line on...monitor 87 Simultaneous Paging dial code 92 site codes 98 soft buttons 3103 Manager's Telephone 22 soft keys 23 software, Complement Attendant (CAS) 114 sound volume 3103 Manager's Telephone 21 Speaker button 3103 Manager's Telephone 21 speaker phone 3103 Manager's Telephone 21 feature code 107 problems with 122 using 45 volume...
...delayed 100 Do Not Disturb 68 Q 129 RJ-11 jack caution, avoiding use with 3Com Telephones 118 RJ-45 jack caution, using instead of RJ11 118 S scroll buttons 3103 Manager's Telephone 21 security passwords 28, 29 preventing unauthorized outbound calls 70 telephone line on...monitor 87 Simultaneous Paging dial code 92 site codes 98 soft buttons 3103 Manager's Telephone 22 soft keys 23 software, Complement Attendant (CAS) 114 sound volume 3103 Manager's Telephone 21 Speaker button 3103 Manager's Telephone 21 speaker phone 3103 Manager's Telephone 21 feature code 107 problems with 122 using 45 volume...