Phone Guide
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...documentation contained in, or delivered to you are associated. No part of any time. Copyright © 2002, 3Com Corporation. NBX NetSet and pcXset are trademarks of 3Com Corporation. 5ESS is a registered trademark and 4ESS is provided with the product as are registered trademarks of Lucent ... the United States and may or may be registered in this guide. All other countries. 3Com, NBX, the 3Com logo, and SuperStack are provided to locate a copy, please contact 3Com and a copy will be trademarks of Adobe Systems Incorporated. Technical data is provided with limited...
...documentation contained in, or delivered to you are associated. No part of any time. Copyright © 2002, 3Com Corporation. NBX NetSet and pcXset are trademarks of 3Com Corporation. 5ESS is a registered trademark and 4ESS is provided with the product as are registered trademarks of Lucent ... the United States and may or may be registered in this guide. All other countries. 3Com, NBX, the 3Com logo, and SuperStack are provided to locate a copy, please contact 3Com and a copy will be trademarks of Adobe Systems Incorporated. Technical data is provided with limited...
Phone Guide
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... Password and Voice Mail for the First Time 11 NBX NetSet Utility 13 Starting the NBX NetSet Utility 13 Navigation and Shortcut Icons in the NBX NetSet Utility 14 Quick Reference Sheets 14 2 NBX BUSINESS TELEPHONES Business Telephone Buttons and Controls 16 Programmable Access Buttons on the Business Telephone 19 Default Settings 19 Status Lights for System...
... Password and Voice Mail for the First Time 11 NBX NetSet Utility 13 Starting the NBX NetSet Utility 13 Navigation and Shortcut Icons in the NBX NetSet Utility 14 Quick Reference Sheets 14 2 NBX BUSINESS TELEPHONES Business Telephone Buttons and Controls 16 Programmable Access Buttons on the Business Telephone 19 Default Settings 19 Status Lights for System...
Phone Guide
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Changing Your Password 26 Security Tips 27 Changing Your Name Announcement and Personal Greeting 27 Listening to NBX Messages 28 From Your Computer 29 From Your NBX Telephone 29 From Any Internal NBX Telephone 29 From a Remote Location 29 Information About Your Messages 30 Replying to a Message 31 Forwarding a Message 31...Mailboxes 37 Greeting-Only Mailbox 37 Phantom Mailbox 38 Group Mailbox 38 5 STANDARD FEATURES Answering a Call 40 Answering a Second Call 40 Using the NBX Telephone Display Panel 41 Tips on Using the Lists 42 More Ways to Dial a Call 42 An Internal Call 42 An External Call 43 ...
Changing Your Password 26 Security Tips 27 Changing Your Name Announcement and Personal Greeting 27 Listening to NBX Messages 28 From Your Computer 29 From Your NBX Telephone 29 From Any Internal NBX Telephone 29 From a Remote Location 29 Information About Your Messages 30 Replying to a Message 31 Forwarding a Message 31...Mailboxes 37 Greeting-Only Mailbox 37 Phantom Mailbox 38 Group Mailbox 38 5 STANDARD FEATURES Answering a Call 40 Answering a Second Call 40 Using the NBX Telephone Display Panel 41 Tips on Using the Lists 42 More Ways to Dial a Call 42 An Internal Call 42 An External Call 43 ...
Phone Guide
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...More About Conference Calls 47 Disconnecting the Last Person That You Called 48 Setting the Volume 48 6 PERSONALIZING YOUR TELEPHONE Guidelines About Features on NBX Telephones 50 Ringer Tones 50 Speed Dials 51 Personal Speed Dials 51 System-wide Speed Dials 52 Special Case: One-Touch Speed Dials 53 ...Printing Speed Dial Lists 54 Printing Labels for NBX Telephones 54 Off-Site Notification 55 Do Not Disturb 58 Preventing Unauthorized Use of Your Telephone 59 Telephone Locking 59 Call Permissions 60 Class ...
...More About Conference Calls 47 Disconnecting the Last Person That You Called 48 Setting the Volume 48 6 PERSONALIZING YOUR TELEPHONE Guidelines About Features on NBX Telephones 50 Ringer Tones 50 Speed Dials 51 Personal Speed Dials 51 System-wide Speed Dials 52 Special Case: One-Touch Speed Dials 53 ...Printing Speed Dial Lists 54 Printing Labels for NBX Telephones 54 Off-Site Notification 55 Do Not Disturb 58 Preventing Unauthorized Use of Your Telephone 59 Telephone Locking 59 Call Permissions 60 Class ...
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... 75 Delayed Ringing 76 Pulse Dialing 76 Using a Feature Code 77 Using a Mapped Button 77 Using a Personal Speed Dial 77 Additional Applications 77 8 ATTENDANT CONSOLES NBX 1105 Attendant Console 80 Attendant Console Labels 82 Complement Attendant Software 83 Managing Calls 84 A TELEPHONE INSTALLATION, MAINTENANCE, AND TROUBLESHOOTING Connecting the Telephone 85 Attaching...
... 75 Delayed Ringing 76 Pulse Dialing 76 Using a Feature Code 77 Using a Mapped Button 77 Using a Personal Speed Dial 77 Additional Applications 77 8 ATTENDANT CONSOLES NBX 1105 Attendant Console 80 Attendant Console Labels 82 Complement Attendant Software 83 Managing Calls 84 A TELEPHONE INSTALLATION, MAINTENANCE, AND TROUBLESHOOTING Connecting the Telephone 85 Attaching...
Phone Guide
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... in this book Turn to all topics in this guide. It includes information about How to get started The NBX Business Telephones, their buttons, and controls The NBX Basic Telephone, its buttons, and controls NBX Voice Messaging features Using standard telephone features Personalizing your telephone Enhanced system features The Attendant Console and Complement Attendant...
... in this book Turn to all topics in this guide. It includes information about How to get started The NBX Business Telephones, their buttons, and controls The NBX Basic Telephone, its buttons, and controls NBX Voice Messaging features Using standard telephone features Personalizing your telephone Enhanced system features The Attendant Console and Complement Attendant...
Phone Guide
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... calls. Warning Information that alerts you to the NBX system through an ATC card or the single-port ATA device. The person who has a single NBX Business Telephone, an NBX Basic Telephone, or an analog telephone connected to potential...business environments, this person may be a switchboard operator. Table 3 Icons Icon Type Description Information note Information that alerts you to access individual services. The person who is responsible for maintaining your 3Com Networked Telephony Solution. NBX 25 Communications System NBX 100 Communications System 3Com SuperStack 3 NBX...
... calls. Warning Information that alerts you to the NBX system through an ATC card or the single-port ATA device. The person who has a single NBX Business Telephone, an NBX Basic Telephone, or an analog telephone connected to potential...business environments, this person may be a switchboard operator. Table 3 Icons Icon Type Description Information note Information that alerts you to access individual services. The person who is responsible for maintaining your 3Com Networked Telephony Solution. NBX 25 Communications System NBX 100 Communications System 3Com SuperStack 3 NBX...
Phone Guide
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... is designed to us to make the NBX Documentation documentation more useful to your authorized 3Com NBX reseller. Please send your e-mail comments about this guide or any of the 3Com NBX documentation and Help systems to: NBX_Techpubs_comments@3com.com Include the following information with your ...us . Documentation 9 Documentation The documentation set of paper copies of the NBX Administrator's Guide, NBX Installation Guide, and NBX Telephone Guide, as well as the NBX Resource Pack CD, contact your authorized 3Com NBX reseller. When you log in as a user or administrator, you can...
... is designed to us to make the NBX Documentation documentation more useful to your authorized 3Com NBX reseller. Please send your e-mail comments about this guide or any of the 3Com NBX documentation and Help systems to: NBX_Techpubs_comments@3com.com Include the following information with your ...us . Documentation 9 Documentation The documentation set of paper copies of the NBX Administrator's Guide, NBX Installation Guide, and NBX Telephone Guide, as well as the NBX Resource Pack CD, contact your authorized 3Com NBX reseller. When you log in as a user or administrator, you can...
Phone Guide
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... depends on: ■ The kind of telephone that you need to set up your system. Table 4 describes how to set up a password and record your NBX system. Setting Up Your Password and Voice Mail for the First Time The procedure by which you set up your password and voice mailbox for... the First Time ■ NBX NetSet Utility ■ Quick Reference Sheets For how to access NBX features from an analog telephone, set your password as you are given a telephone and extension number, you have ■ ...
... depends on: ■ The kind of telephone that you need to set up your system. Table 4 describes how to set up a password and record your NBX system. Setting Up Your Password and Voice Mail for the First Time The procedure by which you set up your password and voice mailbox for... the First Time ■ NBX NetSet Utility ■ Quick Reference Sheets For how to access NBX features from an analog telephone, set your password as you are given a telephone and extension number, you have ■ ...
Phone Guide
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..., *, or # as part of your extension. FOR ALL VOICE MESSAGING SYSTEMS: OR, for the NBX NetSet utility. 3Com recommends that do not use NBX Messaging: Feature + 434 + current password + # + new password + # + repeat your new...NBX NetSet and your voice messaging application. Msg button + current password + # + 2 + follow the voice prompts If your new password + # ■ Use only 4- Then use the same password for NBX NetSet and your voice messaging application. 12 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet and Messaging Password Feature NBX Business Phones...
..., *, or # as part of your extension. FOR ALL VOICE MESSAGING SYSTEMS: OR, for the NBX NetSet utility. 3Com recommends that do not use NBX Messaging: Feature + 434 + current password + # + new password + # + repeat your new...NBX NetSet and your voice messaging application. Msg button + current password + # + 2 + follow the voice prompts If your new password + # ■ Use only 4- Then use the same password for NBX NetSet and your voice messaging application. 12 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet and Messaging Password Feature NBX Business Phones...
Phone Guide
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...extension) and your telephone. ■ User - See Chapter 5, Chapter 6, and Chapter 7 for your NBX system. 2 In the web browser on your messaging application. Starting the NBX To use the NBX NetSet utility, you need a computer that has a web browser. (You do not need Internet access... utility has two interfaces: ■ Administrator - Your administrator logs on your system, and log in the NBX NetSet utility. See Table 4. If your NBX system uses 3Com NBX Unified Communications or a third-party messaging application, off-site notification and other users on with your own system...
...extension) and your telephone. ■ User - See Chapter 5, Chapter 6, and Chapter 7 for your NBX system. 2 In the web browser on your messaging application. Starting the NBX To use the NBX NetSet utility, you need a computer that has a web browser. (You do not need Internet access... utility has two interfaces: ■ Administrator - Your administrator logs on your system, and log in the NBX NetSet utility. See Table 4. If your NBX system uses 3Com NBX Unified Communications or a third-party messaging application, off-site notification and other users on with your own system...
Phone Guide
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... You Go Back ■ User - Reader 5.0 is required to the NBX NetSet utility. The main NBX NetSet login dialog box ■ Administrator - Adobe Acrobat Reader 4.0 or 5.0 is available free on your telephone model (Business, Basic, or analog) appears. 14 CHAPTER 1: GETTING STARTED Navigation and ...Shortcut Icons in the NBX NetSet Utility The icons at the lower right of the Quick Reference Sheet for the fields...
... You Go Back ■ User - Reader 5.0 is required to the NBX NetSet utility. The main NBX NetSet login dialog box ■ Administrator - Adobe Acrobat Reader 4.0 or 5.0 is available free on your telephone model (Business, Basic, or analog) appears. 14 CHAPTER 1: GETTING STARTED Navigation and ...Shortcut Icons in the NBX NetSet Utility The icons at the lower right of the Quick Reference Sheet for the fields...
Phone Guide
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... Guide below any screen in this chapter apply to all NBX Business Telephones and to the NBX system, see Chapter 3. 2 NBX BUSINESS TELEPHONES This chapter describes the buttons, controls, and features on the following NBX telephone models: ■ NBX 1102 Business Telephone ■ NBX 2102 Business Telephone ■ NBX 2102-IR Business Telephone The chapter covers these features work on an analog...
... Guide below any screen in this chapter apply to all NBX Business Telephones and to the NBX system, see Chapter 3. 2 NBX BUSINESS TELEPHONES This chapter describes the buttons, controls, and features on the following NBX telephone models: ■ NBX 1102 Business Telephone ■ NBX 2102 Business Telephone ■ NBX 2102-IR Business Telephone The chapter covers these features work on an analog...
Phone Guide
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...10 a-f 20 11 12 13 14 15 16 19 17 18 The NBX Business Telephones have specified in Chapter 4. 3 Display panel - See "Forwarding Incoming Calls to Your Call Coverage Point" in your voice mail (or to NBX Messages" in NetSet > Personal Settings > Call Forward) after one ...Message) button - See "Listening to wherever you have in Chapter 4. 16 CHAPTER 2: NBX BUSINESS TELEPHONES Business Telephone Buttons and Controls Figure 1 shows the buttons and controls on the NBX Business Telephone. Accesses your company, logs of people's names in your voice mail messages through the...
...10 a-f 20 11 12 13 14 15 16 19 17 18 The NBX Business Telephones have specified in Chapter 4. 3 Display panel - See "Forwarding Incoming Calls to Your Call Coverage Point" in your voice mail (or to NBX Messages" in NetSet > Personal Settings > Call Forward) after one ...Message) button - See "Listening to wherever you have in Chapter 4. 16 CHAPTER 2: NBX BUSINESS TELEPHONES Business Telephone Buttons and Controls Figure 1 shows the buttons and controls on the NBX Business Telephone. Accesses your company, logs of people's names in your voice mail messages through the...
Phone Guide
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... 10 Programmable Access buttons without indicator lights - Establishes a single call to another telephone. See "Establishing a Conference Call" in speaker phone mode, that is, after you to or from your telephone. For best results, keep the area around the microphone free of the... calls to three additional internal parties, external parties, or both. See "Using the NBX Telephone Display Panel" in Chapter 5. 14 Conference button - Places a caller on the Business Telephone" later in Chapter 5. See "Using the NBX Telephone Display Panel" in this chapter. 11 Hold button -
... 10 Programmable Access buttons without indicator lights - Establishes a single call to another telephone. See "Establishing a Conference Call" in speaker phone mode, that is, after you to or from your telephone. For best results, keep the area around the microphone free of the... calls to three additional internal parties, external parties, or both. See "Using the NBX Telephone Display Panel" in Chapter 5. 14 Conference button - Places a caller on the Business Telephone" later in Chapter 5. See "Using the NBX Telephone Display Panel" in this chapter. 11 Hold button -
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... handset or when your telephone sounds a tone and activates the speaker phone. External calls (calls from outside the NBX system) ring to your telephone is ringing, or while a call is enabled. See "Palm Integration" in Chapter 5. 16 Speaker button - 18 CHAPTER 2: NBX BUSINESS TELEPHONES 15 Redial button - Enables you called. Press the Mute button...
... handset or when your telephone sounds a tone and activates the speaker phone. External calls (calls from outside the NBX system) ring to your telephone is ringing, or while a call is enabled. See "Palm Integration" in Chapter 5. 16 Speaker button - 18 CHAPTER 2: NBX BUSINESS TELEPHONES 15 Redial button - Enables you called. Press the Mute button...
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...function. 6 Release button - See the NBX Feature Codes Guide in Chapter 7. 3 Call Park button - This feature is commonly used when you to access features that it can change: 1 Feature button - Programmable Access Buttons on the Business Telephone 19 Programmable Access Buttons on your telephone.... See "Direct Mail Transfer" in the NBX NetSet utility for incoming and outgoing calls. Disconnects calls.
...function. 6 Release button - See the NBX Feature Codes Guide in Chapter 7. 3 Call Park button - This feature is commonly used when you to access features that it can change: 1 Feature button - Programmable Access Buttons on the Business Telephone 19 Programmable Access Buttons on your telephone.... See "Direct Mail Transfer" in the NBX NetSet utility for incoming and outgoing calls. Disconnects calls.
Phone Guide
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...shows the external caller's name and telephone number. The line is associated with the status of the button. You can answer the call on an NBX Telephone shows the name and extension of an internal caller. Table 6 shows the light pattern that is in Chapter 5. The display panel on ... see "Putting a Call on Hold" in use . Put the first call while the line's status light is on the Business Telephone The light for use . 20 CHAPTER 2: NBX BUSINESS TELEPHONES Status Lights for System Appearance Buttons on hold and press the Access button for the new incoming call. The line is...
...shows the external caller's name and telephone number. The line is associated with the status of the button. You can answer the call on an NBX Telephone shows the name and extension of an internal caller. Table 6 shows the light pattern that is in Chapter 5. The display panel on ... see "Putting a Call on Hold" in use . Put the first call while the line's status light is on the Business Telephone The light for use . 20 CHAPTER 2: NBX BUSINESS TELEPHONES Status Lights for System Appearance Buttons on hold and press the Access button for the new incoming call. The line is...
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3 NBX BASIC TELEPHONE This chapter describes the buttons, controls, and features that are specific to the SuperStack 3 NBX, NBX 100, and NBX 25 Networked Telephony Solutions. For a description of the features on the Basic Telephone Unless otherwise noted, the features discussed in this chapter apply to the NBX 2101 Basic Telephone. It covers these topics: ■ Basic Telephone Buttons and Controls ■ Programmable Access Buttons on the Basic Telephone ■ Programmable Access Buttons on the NBX Business Telephone, see Chapter 2.
3 NBX BASIC TELEPHONE This chapter describes the buttons, controls, and features that are specific to the SuperStack 3 NBX, NBX 100, and NBX 25 Networked Telephony Solutions. For a description of the features on the Basic Telephone Unless otherwise noted, the features discussed in this chapter apply to the NBX 2101 Basic Telephone. It covers these topics: ■ Basic Telephone Buttons and Controls ■ Programmable Access Buttons on the Basic Telephone ■ Programmable Access Buttons on the NBX Business Telephone, see Chapter 2.