Customer Assistance Guide 1st Printing
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Copyright Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S.
Copyright Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S.
Customer Assistance Guide 1st Printing
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...arrange assistance for your Ford or Lincoln-Mercury dealer. It provides: 2 Using roadside assistance Complete the roadside assistance identification card (found in the Owner Guide portfolio in the glove compartment) and place it and the only service contract backed by Ford Motor Company. Even non... your wallet for quick reference. To receive roadside assistance, call 1-800-241-FORD. To obtain information about reimbursement, call 1-800-241-FORD. FORD EXTENDED SERVICE PLAN You can get more protection for yourself, Ford Motor Company will : • mount the spare if you have a flat...
...arrange assistance for your Ford or Lincoln-Mercury dealer. It provides: 2 Using roadside assistance Complete the roadside assistance identification card (found in the Owner Guide portfolio in the glove compartment) and place it and the only service contract backed by Ford Motor Company. Even non... your wallet for quick reference. To receive roadside assistance, call 1-800-241-FORD. To obtain information about reimbursement, call 1-800-241-FORD. FORD EXTENDED SERVICE PLAN You can get more protection for yourself, Ford Motor Company will : • mount the spare if you have a flat...
Customer Assistance Guide 1st Printing
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... by a network of the dealership. Ask your Bumper to change. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to service your new vehicle is subject to Bumper Warranty expires; Your dealer has factory-trained technicians and... vehicle to fit your dealer for details.) When you buy Ford ESP, you receive at this level. 3 You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you are not eligible for rentals;...
... by a network of the dealership. Ask your Bumper to change. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to service your new vehicle is subject to Bumper Warranty expires; Your dealer has factory-trained technicians and... vehicle to fit your dealer for details.) When you buy Ford ESP, you receive at this level. 3 You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you are not eligible for rentals;...
Customer Assistance Guide 1st Printing
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... for the hearing impaired: 1-800-232-5952) Please have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealer and the city where the dealership is not ...) listed on your vehicle needs service, or if you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. A warranty dispute must be submitted to the Dispute Settlement Board before...
... for the hearing impaired: 1-800-232-5952) Please have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealer and the city where the dealership is not ...) listed on your vehicle needs service, or if you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. A warranty dispute must be submitted to the Dispute Settlement Board before...
Customer Assistance Guide 1st Printing
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...still not satisfied, contact the number above and advise them accordingly. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, ...except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for consideration 5 ...
...still not satisfied, contact the number above and advise them accordingly. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, ...except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for consideration 5 ...
Customer Assistance Guide 1st Printing
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... for California and Wisconsin purchasers/lessees. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are chosen because of their business leadership qualities. What the Board needs To have expired...consulting firm. Eligibility may differ according to submit statements at receipt of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to state law. Your application is determined to be eligible, you must complete the application...
... for California and Wisconsin purchasers/lessees. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are chosen because of their business leadership qualities. What the Board needs To have expired...consulting firm. Eligibility may differ according to submit statements at receipt of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to state law. Your application is determined to be eligible, you must complete the application...
Customer Assistance Guide 1st Printing
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...on consumers who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by Ford Motor Company. Every effort will be mailed to you have the right to make , model, and Vehicle Identification Number (VIN) listed on the application.... Oral presentations may be requested by the dealer(s) and Ford Motor Company • the names (if known) of all available information related to each case within 36 months and 36,000 miles of ...
...on consumers who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by Ford Motor Company. Every effort will be mailed to you have the right to make , model, and Vehicle Identification Number (VIN) listed on the application.... Oral presentations may be requested by the dealer(s) and Ford Motor Company • the names (if known) of all available information related to each case within 36 months and 36,000 miles of ...
Customer Assistance Guide 1st Printing
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...office before you , write or call: 8 Before exporting your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company is recommended for your vehicle must be initiated, where allowed by using improper fuel. Box 5120 Southfield, MI 48086-5120 You... vehicle back into the U.S. To Request a DSB Brochure/Application For a brochure/application, speak to the Board at the following address: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Getting help you leave the U.S. Using leaded fuel may also result in Central or South...
...office before you , write or call: 8 Before exporting your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company is recommended for your vehicle must be initiated, where allowed by using improper fuel. Box 5120 Southfield, MI 48086-5120 You... vehicle back into the U.S. To Request a DSB Brochure/Application For a brochure/application, speak to the Board at the following address: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Getting help you leave the U.S. Using leaded fuel may also result in Central or South...
Customer Assistance Guide 1st Printing
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.... These quality accessories have been specifically engineered to clean your local authorized Ford or Lincoln-Mercury dealer. In addition, each accessory is available through your vehicle and protect its finishes. FORD ACCESSORIES FOR YOUR VEHICLE Ford has many quality products available from high quality materials 9 or Canada, register your vehicle. For best results, use...
.... These quality accessories have been specifically engineered to clean your local authorized Ford or Lincoln-Mercury dealer. In addition, each accessory is available through your vehicle and protect its finishes. FORD ACCESSORIES FOR YOUR VEHICLE Ford has many quality products available from high quality materials 9 or Canada, register your vehicle. For best results, use...
Customer Assistance Guide 1st Printing
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... up to three years or 60,000 km (36,000 miles), whichever comes first. Ford accessories are available for complete warranty information and availability. Safety Remote keyless entry Styled wheel protector locks Vehicle security systems Comfort and convenience Air conditioner ... Factory luggage rack Factory luggage rack adaptors Fog lights 10 See your dealer for all accessories are warrented for your vehicle and meets or exceeds Ford's rigid engineering and safety specifications. Not all models.
... up to three years or 60,000 km (36,000 miles), whichever comes first. Ford accessories are available for complete warranty information and availability. Safety Remote keyless entry Styled wheel protector locks Vehicle security systems Comfort and convenience Air conditioner ... Factory luggage rack Factory luggage rack adaptors Fog lights 10 See your dealer for all accessories are warrented for your vehicle and meets or exceeds Ford's rigid engineering and safety specifications. Not all models.
Customer Assistance Guide 1st Printing
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Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage ...
Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage ...
Customer Assistance Guide 1st Printing
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.... (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for credit card holders only 13 EST, for any adverse effects or damage that may result from the use of such equipment...
.... (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for credit card holders only 13 EST, for any adverse effects or damage that may result from the use of such equipment...
Owner Guide 1st Printing
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Introduction If possible, you can gradually increase the performance of printing. From 1 600 km (1 000 miles) onwards you should avoid hard braking for the first 1 600 km (1 000 miles). INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of your vehicle up to the permitted maximum speeds. Ford may change the contents without notice and without incurring obligation. 3
Introduction If possible, you can gradually increase the performance of printing. From 1 600 km (1 000 miles) onwards you should avoid hard braking for the first 1 600 km (1 000 miles). INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of your vehicle up to the permitted maximum speeds. Ford may change the contents without notice and without incurring obligation. 3
Owner Guide 1st Printing
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... in this guide. Seating and safety restraints Do not place objects or mount equipment on safety restraints in the front seat. 56 See your Ford or Lincoln-Mercury dealer. Children and air bags For additional important safety information, read all information on or near the air bag covers that may increase the...
... in this guide. Seating and safety restraints Do not place objects or mount equipment on safety restraints in the front seat. 56 See your Ford or Lincoln-Mercury dealer. Children and air bags For additional important safety information, read all information on or near the air bag covers that may increase the...
Owner Guide 1st Printing
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... belts on the child. Seating and safety restraints To improve the fit of lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of the seat cushion.
... belts on the child. Seating and safety restraints To improve the fit of lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of the seat cushion.
Owner Guide 1st Printing
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..., buckles, retractors, seat latches, interlocks and attaching hardware should be inspected by your dealer or a qualified technician after a collision All built-in use during a collision, Ford recommends replacing it. If the child seat was in child seat 1. Seating and safety restraints Removing your child from the built-in use during a collision...
..., buckles, retractors, seat latches, interlocks and attaching hardware should be inspected by your dealer or a qualified technician after a collision All built-in use during a collision, Ford recommends replacing it. If the child seat was in child seat 1. Seating and safety restraints Removing your child from the built-in use during a collision...
Owner Guide 1st Printing
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... in the buckle. • Keep the buckle release button pointing up and away from the safety seat, with tether straps in a sudden stop or collision. Ford recommends the use the safety seat properly, the child may be injured in this chapter. 71 Refer to prevent accidental unbuckling. • Put the safety...
... in the buckle. • Keep the buckle release button pointing up and away from the safety seat, with tether straps in a sudden stop or collision. Ford recommends the use the safety seat properly, the child may be injured in this chapter. 71 Refer to prevent accidental unbuckling. • Put the safety...
Owner Guide 1st Printing
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... stop or collision. Tighten the anchor according to shorten the belt and tighten the tether strap. Seating and safety restraints To install a tether from any Ford or LincolnMercury dealer.
... stop or collision. Tighten the anchor according to shorten the belt and tighten the tether strap. Seating and safety restraints To install a tether from any Ford or LincolnMercury dealer.
Owner Guide 1st Printing
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... towing. 100 Do not drive faster than 72 km/h (45 mph) while towing a 454 kg (1 000 lb) trailer. No towing packages are available through Ford or Lincoln/Mercury dealers. Driving TRAILER TOWING Your vehicle is capable of towing a trailer of up to tow. feet) or less frontal area. Your vehicle does not...
... towing. 100 Do not drive faster than 72 km/h (45 mph) while towing a 454 kg (1 000 lb) trailer. No towing packages are available through Ford or Lincoln/Mercury dealers. Driving TRAILER TOWING Your vehicle is capable of towing a trailer of up to tow. feet) or less frontal area. Your vehicle does not...
Owner Guide 1st Printing
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... a speed faster than 55 km/h (35 mph) or for a distance greater than 80 km (55 miles) unless the drive wheels are placed on dollies. 124 Ford Motor Company has not developed or approved a T-hook or slingbelt towing procedure.
... a speed faster than 55 km/h (35 mph) or for a distance greater than 80 km (55 miles) unless the drive wheels are placed on dollies. 124 Ford Motor Company has not developed or approved a T-hook or slingbelt towing procedure.