Customer Assistance Guide 1st Printing
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Copyright Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S. Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company.
Copyright Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S. Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company.
Customer Assistance Guide 1st Printing
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... 1-800-241-FORD. Roadside assistance will reimburse a reasonable amount. It provides: 2 FORD EXTENDED SERVICE PLAN You can get more protection for your Ford or Lincoln-Mercury dealer.
... 1-800-241-FORD. Roadside assistance will reimburse a reasonable amount. It provides: 2 FORD EXTENDED SERVICE PLAN You can get more protection for your Ford or Lincoln-Mercury dealer.
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...Ford ESP, you with original equipment reliability. This information is serviced properly. Ask your dealer for ESP coverage. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you receive peace-of-mind protection throughout the United States and Canada, provided ...period (such as: reimbursement for rentals; GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to the selling dealership because they have a vested interest in various time-and-mileage combinations. Each plan can be resolved ...
...Ford ESP, you with original equipment reliability. This information is serviced properly. Ask your dealer for ESP coverage. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you receive peace-of-mind protection throughout the United States and Canada, provided ...period (such as: reimbursement for rentals; GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to the selling dealership because they have a vested interest in various time-and-mileage combinations. Each plan can be resolved ...
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This dispute handling procedure is not required prior to enforcing state created rights or other rights which is located • the year and make of your vehicle • the date of vehicle purchase • the current mileage of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. MOTORHOME ASSISTANCE If you require roadside assistance, please refer to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. A warranty dispute must be submitted to the Dispute Settlement Board before taking action under ...
This dispute handling procedure is not required prior to enforcing state created rights or other rights which is located • the year and make of your vehicle • the date of vehicle purchase • the current mileage of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. MOTORHOME ASSISTANCE If you require roadside assistance, please refer to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. A warranty dispute must be submitted to the Dispute Settlement Board before taking action under ...
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... the right to change eligibility limitations, modify procedures and/or to the service writer. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are still not satisfied, contact the number above...
... the right to change eligibility limitations, modify procedures and/or to the service writer. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are still not satisfied, contact the number above...
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... administrator Your dealership and a Ford Motor Company representative are not eligible. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for California and Wisconsin purchasers/lessees.
... administrator Your dealership and a Ford Motor Company representative are not eligible. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for California and Wisconsin purchasers/lessees.
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Making a decision Board members review all available information related to each case within 36 months and 36,000 miles of the warranty start date, you a decision letter and a form on which to accept or reject the Board's decision. Because the Board usually meets only once a month, some cases may take longer than 30 days to be made to resolve each complaint, including oral presentations, and arrive at the dealership(s) • a description of the action you expect to resolve your concern Should your case NOT qualify for review, a letter of explanation will be reviewed. After a case is...
Making a decision Board members review all available information related to each case within 36 months and 36,000 miles of the warranty start date, you a decision letter and a form on which to accept or reject the Board's decision. Because the Board usually meets only once a month, some cases may take longer than 30 days to be made to resolve each complaint, including oral presentations, and arrive at the dealership(s) • a description of the action you expect to resolve your concern Should your case NOT qualify for review, a letter of explanation will be reviewed. After a case is...
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Before exporting your dealer or write to the Center at the following address: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Using leaded fuel may also result in your vehicle without proper conversion may damage the effectiveness of your vehicle must be initiated, where allowed by law. Box 43360 Detroit, Michigan 48243 GETTING ASSISTANCE OUTSIDE OF THE U.S. Ford Motor Company is recommended for the hearing impaired: 1-800-232-5952 or by writing to the Board at the following address: Dispute Settlement Board P.O. If you leave the U.S. If your ...
Before exporting your dealer or write to the Center at the following address: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Using leaded fuel may also result in your vehicle without proper conversion may damage the effectiveness of your vehicle must be initiated, where allowed by law. Box 43360 Detroit, Michigan 48243 GETTING ASSISTANCE OUTSIDE OF THE U.S. Ford Motor Company is recommended for the hearing impaired: 1-800-232-5952 or by writing to the Board at the following address: Dispute Settlement Board P.O. If you leave the U.S. If your ...
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... dealership employees cannot help you, they are in North America and then relocate outside of accessories is made from your local authorized Ford or Lincoln-Mercury dealer. Telephone: (313) 594-4857 FAX: (313) 390-0804 If you are custom designed to fulfill your vehicle identification number (VIN) and new address with...
... dealership employees cannot help you, they are in North America and then relocate outside of accessories is made from your local authorized Ford or Lincoln-Mercury dealer. Telephone: (313) 594-4857 FAX: (313) 390-0804 If you are custom designed to fulfill your vehicle identification number (VIN) and new address with...
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Safety Remote keyless entry Styled wheel protector locks Vehicle security systems Comfort and convenience Air conditioner Air filtration systems Cargo nets Cargo organizers Cargo shades Cargo trays Cassette holders Dash trim Engine block heaters Gear shift knob Luggage presenter (Continental only) Manual sliding rear window Tire step Travel equipment Console Console armrest Daytime running lights Factory luggage rack Factory luggage rack adaptors Fog lights 10 See your vehicle and meets or exceeds Ford's rigid engineering and safety specifications. Ford accessories are available for all...
Safety Remote keyless entry Styled wheel protector locks Vehicle security systems Comfort and convenience Air conditioner Air filtration systems Cargo nets Cargo organizers Cargo shades Cargo trays Cassette holders Dash trim Engine block heaters Gear shift knob Luggage presenter (Continental only) Manual sliding rear window Tire step Travel equipment Console Console armrest Daytime running lights Factory luggage rack Factory luggage rack adaptors Fog lights 10 See your vehicle and meets or exceeds Ford's rigid engineering and safety specifications. Ford accessories are available for all...
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Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage rack Removable luggage rack adapters Retractable bed hooks and loops Running boards Shift knobs Snow traction cables Soft luggage cover Speed control Towing mirrors Trailer hitch Trailer hitch bars and balls Trailer hitch wiring adaptor Trunk mount luggage rack Protection and appearance equipment Bed mat/bedliner tailgate covers Bed mats Bedliners Car/truck covers Cargo liners, interior Carpet floor mats Cleaners, waxes ...
Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage rack Removable luggage rack adapters Retractable bed hooks and loops Running boards Shift knobs Snow traction cables Soft luggage cover Speed control Towing mirrors Trailer hitch Trailer hitch bars and balls Trailer hitch wiring adaptor Trunk mount luggage rack Protection and appearance equipment Bed mat/bedliner tailgate covers Bed mats Bedliners Car/truck covers Cargo liners, interior Carpet floor mats Cleaners, waxes ...
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Consult your dealer for automotive use of the front or rear axle (GVWR or GAWR as two-way radios, telephones and theft alarms - that are not properly installed. In addition, such systems may be damaged or their performance may be affected by a qualified service technician. • Mobile communications systems may cause the engine to your vehicle, do not exceed the total weight capacity of the vehicle or of mobile communications systems - When operated, such systems may harm the operation of your vehicle, particularly if they are not properly designed for specific weight ...
Consult your dealer for automotive use of the front or rear axle (GVWR or GAWR as two-way radios, telephones and theft alarms - that are not properly installed. In addition, such systems may be damaged or their performance may be affected by a qualified service technician. • Mobile communications systems may cause the engine to your vehicle, do not exceed the total weight capacity of the vehicle or of mobile communications systems - When operated, such systems may harm the operation of your vehicle, particularly if they are not properly designed for specific weight ...
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Ordering additional owner's literature vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of such equipment. Box 07150 Detroit, Michigan 48207 or order toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST, for any adverse effects or damage that may result from the use of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for credit card holders only 13 ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio: Make checks payable to: ...
Ordering additional owner's literature vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of such equipment. Box 07150 Detroit, Michigan 48207 or order toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST, for any adverse effects or damage that may result from the use of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for credit card holders only 13 ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio: Make checks payable to: ...
Owner Guide 1st Printing
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S. Contents Before driving Introduction Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Reporting safety defects (U. only) Index 125 183 189 190 1 2 4 14 44 76 84 107
S. Contents Before driving Introduction Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Reporting safety defects (U. only) Index 125 183 189 190 1 2 4 14 44 76 84 107
Owner Guide 1st Printing
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Introduction ICONS Indicates a warning. BREAKING IN YOUR VEHICLE There are no particular breaking-in protecting the environment. Simply avoid driving too fast during the first 1 600 km (1 000 miles). Vary speeds frequently. This is necessary to give the moving parts a chance to recycling and other environmental concerns will follow. Read the following section on Warnings for your vehicle and its equipment? Indicates that vehicle information related to break in comments highlighted by the warning triangle symbol. In this aim. Correct vehicle usage and the authorized disposal of ...
Introduction ICONS Indicates a warning. BREAKING IN YOUR VEHICLE There are no particular breaking-in protecting the environment. Simply avoid driving too fast during the first 1 600 km (1 000 miles). Vary speeds frequently. This is necessary to give the moving parts a chance to recycling and other environmental concerns will follow. Read the following section on Warnings for your vehicle and its equipment? Indicates that vehicle information related to break in comments highlighted by the warning triangle symbol. In this aim. Correct vehicle usage and the authorized disposal of ...
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From 1 600 km (1 000 miles) onwards you should avoid hard braking for the first 1 600 km (1 000 miles). Ford may change the contents without notice and without incurring obligation. 3 INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of your vehicle up to the permitted maximum speeds. Introduction If possible, you can gradually increase the performance of printing.
From 1 600 km (1 000 miles) onwards you should avoid hard braking for the first 1 600 km (1 000 miles). Ford may change the contents without notice and without incurring obligation. 3 INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of your vehicle up to the permitted maximum speeds. Introduction If possible, you can gradually increase the performance of printing.
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Instrumentation Page 17 Power mirrors Page 27 Turn signal/high beam Page 6 Instrument cluster Page 26 Hazard flasher control Page 28 Windshield wiper/washer control 3 2 NORMAL 4 5 6 7 1 0 x 1000 O/D OFF 8 55 60 70 80 50 100 120 90 140 40 60 800 0 0 1 2 3 100 160 30 40 180 110 20 20 0 0 0 0 200 120 10 130 BRAKE E 1/ 2 F MPH CHECK ENGINE UNLEADED FUEL ONLY On Res Set Acc MI RRORS Off Coast Page 129 Hood release Page 14 Headlamp control/ Foglamp control* Page 26 Horn Page 25 Tilt steering wheel lever Page 16 Instrument panel dimmer switch Page 24 Ignition switch Page 29 Speed ...
Instrumentation Page 17 Power mirrors Page 27 Turn signal/high beam Page 6 Instrument cluster Page 26 Hazard flasher control Page 28 Windshield wiper/washer control 3 2 NORMAL 4 5 6 7 1 0 x 1000 O/D OFF 8 55 60 70 80 50 100 120 90 140 40 60 800 0 0 1 2 3 100 160 30 40 180 110 20 20 0 0 0 0 200 120 10 130 BRAKE E 1/ 2 F MPH CHECK ENGINE UNLEADED FUEL ONLY On Res Set Acc MI RRORS Off Coast Page 129 Hood release Page 14 Headlamp control/ Foglamp control* Page 26 Horn Page 25 Tilt steering wheel lever Page 16 Instrument panel dimmer switch Page 24 Ignition switch Page 29 Speed ...
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Page 42 Anti-theft system status indicator* I0:20 Page 18 Clock Page 19 Climate control system Electronic sound system; However, the page references given still apply. refer to "Audio Guide" LO PANEL A/C HI MAX A/C OFF PNL/FLR FLOOR FLR DEF DEF SIDE 1-2 POWER AUDIO VOLUME AM/FM 1 4 2 5 3 6 SCAN ANS SEEK EJECT * if equipped 5 Instrumentation Page 16 Rear window defroster control* On various models the appearance and location of some items may differ from those shown here.
Page 42 Anti-theft system status indicator* I0:20 Page 18 Clock Page 19 Climate control system Electronic sound system; However, the page references given still apply. refer to "Audio Guide" LO PANEL A/C HI MAX A/C OFF PNL/FLR FLOOR FLR DEF DEF SIDE 1-2 POWER AUDIO VOLUME AM/FM 1 4 2 5 3 6 SCAN ANS SEEK EJECT * if equipped 5 Instrumentation Page 16 Rear window defroster control* On various models the appearance and location of some items may differ from those shown here.
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Instrumentation 3 2 NORMAL 4 5 6 7 1 0 x 1000 8 55 60 70 80 50 100 120 90 140 40 60 800 0 0 1 2 3 100 160 30 40 10 180 1 20 20 0 0 0 0 200 120 1 0 130 BRAKE E 1/ 2 F MPH CHECK ENGINE UNLEADED FUEL ONLY TRACTION CONTROL O/D OFF INSTRUMENT CLUSTER LIGHTS AND CHIMES Turn signal Flashes when the left or right turn signal or hazard lights are on and the engine is not charging properly and the vehicle may require electrical system service. 6 High beams Illuminates when the headlamp high beams are activated. Charging system Briefly illuminates when the ignition is turned on ....
Instrumentation 3 2 NORMAL 4 5 6 7 1 0 x 1000 8 55 60 70 80 50 100 120 90 140 40 60 800 0 0 1 2 3 100 160 30 40 10 180 1 20 20 0 0 0 0 200 120 1 0 130 BRAKE E 1/ 2 F MPH CHECK ENGINE UNLEADED FUEL ONLY TRACTION CONTROL O/D OFF INSTRUMENT CLUSTER LIGHTS AND CHIMES Turn signal Flashes when the left or right turn signal or hazard lights are on and the engine is not charging properly and the vehicle may require electrical system service. 6 High beams Illuminates when the headlamp high beams are activated. Charging system Briefly illuminates when the ignition is turned on ....
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Illuminates when the engine coolant level is detected. Refer to the Maintenance and care chapter to fasten the safety belts. If the flashing persists, have your transaxle serviced by your transaxle may be damaged. If the condition persists, your dealer or a qualified service technician as soon as a reminder to check the engine coolant level. Indicates the status of the gearshift lever is pressed and overdrive is off . TRACTION CONTROL O/D OFF TRACTION CONTROL O/D OFF 7 Low coolant (if equipped) Briely illuminates when the ignition is turned on and the engine is ...
Illuminates when the engine coolant level is detected. Refer to the Maintenance and care chapter to fasten the safety belts. If the flashing persists, have your transaxle serviced by your transaxle may be damaged. If the condition persists, your dealer or a qualified service technician as soon as a reminder to check the engine coolant level. Indicates the status of the gearshift lever is pressed and overdrive is off . TRACTION CONTROL O/D OFF TRACTION CONTROL O/D OFF 7 Low coolant (if equipped) Briely illuminates when the ignition is turned on and the engine is ...