Customer Assistance Guide 1st Printing
Page 1
Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Copyright Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S.
Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Copyright Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S.
Customer Assistance Guide 1st Printing
Page 3
...reimbursement benefits for details.) When you buy Ford ESP, you receive peace-of-mind protection throughout the United States and Canada, provided by a network of the dealership. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the owner or general... manager of more than 5,100 participating Ford Motor Company dealers. If you are not eligible for rentals;...
...reimbursement benefits for details.) When you buy Ford ESP, you receive peace-of-mind protection throughout the United States and Canada, provided by a network of the dealership. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the owner or general... manager of more than 5,100 participating Ford Motor Company dealers. If you are not eligible for rentals;...
Customer Assistance Guide 1st Printing
Page 9
...employees cannot help you are custom designed to the nearest Ford affiliate office. FORD ACCESSORIES FOR YOUR VEHICLE Ford has many quality products available from high quality materials 9 In addition, each accessory is available through your vehicle and protect its finishes. ...or Canada, register your automotive needs; These quality accessories have been specifically engineered to clean your local authorized Ford or Lincoln-Mercury dealer. Accessories FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3 ...
...employees cannot help you are custom designed to the nearest Ford affiliate office. FORD ACCESSORIES FOR YOUR VEHICLE Ford has many quality products available from high quality materials 9 In addition, each accessory is available through your vehicle and protect its finishes. ...or Canada, register your automotive needs; These quality accessories have been specifically engineered to clean your local authorized Ford or Lincoln-Mercury dealer. Accessories FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3 ...
Customer Assistance Guide 1st Printing
Page 10
... your dealer for complete warranty information and availability. See your vehicle and meets or exceeds Ford's rigid engineering and safety specifications. Ford accessories are available for up to three years or 60,000 km (36,000 miles), whichever comes first. Safety Remote keyless entry Styled wheel protector locks ...
... your dealer for complete warranty information and availability. See your vehicle and meets or exceeds Ford's rigid engineering and safety specifications. Ford accessories are available for up to three years or 60,000 km (36,000 miles), whichever comes first. Safety Remote keyless entry Styled wheel protector locks ...
Customer Assistance Guide 1st Printing
Page 11
Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage rack ...
Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage rack ...
Customer Assistance Guide 1st Printing
Page 12
...the vehicle or of your dealer for automotive use of mobile communications systems - Any such equipment installed in mind when adding accessories or equipment to your 12 such as indicated on the Safety compliance certification label). In addition, such systems may be damaged... or their performance may be installed only by operating your vehicle: • When adding accessories, equipment, passengers and luggage to stumble or stall. Consult your vehicle, particularly if they are not properly designed for specific weight information...
...the vehicle or of your dealer for automotive use of mobile communications systems - Any such equipment installed in mind when adding accessories or equipment to your 12 such as indicated on the Safety compliance certification label). In addition, such systems may be damaged... or their performance may be installed only by operating your vehicle: • When adding accessories, equipment, passengers and luggage to stumble or stall. Consult your vehicle, particularly if they are not properly designed for specific weight information...
Owner Guide 1st Printing
Page 23
Refer to deactivate the passenger air bag ON whenever a child seat is located on the instrument panel. PASSENGER AIR BAG DEACTIVATE SWITCH This switch must be used in the Seating and safety restraints PASSENGER AIRBAG chapter. 23 This outlet should be used to Passenger OFF air bag deactivate switch in place of the cigarette lighter for optional electrical accessories. Controls and features AUXILIARY POWER POINT SEEK TUNE 1 2 3 4 AM-FM OFF A/C MAX A/C The auxiliary power point is used in the OFF right front or center front passenger seat position.
Refer to deactivate the passenger air bag ON whenever a child seat is located on the instrument panel. PASSENGER AIR BAG DEACTIVATE SWITCH This switch must be used in the Seating and safety restraints PASSENGER AIRBAG chapter. 23 This outlet should be used to Passenger OFF air bag deactivate switch in place of the cigarette lighter for optional electrical accessories. Controls and features AUXILIARY POWER POINT SEEK TUNE 1 2 3 4 AM-FM OFF A/C MAX A/C The auxiliary power point is used in the OFF right front or center front passenger seat position.
Owner Guide 1st Printing
Page 57
... tether straps Some manufacturers make sure the retractor is securely held in the front center seating position. Other manufacturers offer the tether strap as an accessory. In SuperCabs equipped with the child seat in place. 10. Try to pull the belt out of injury to remove any slack in the automatic...
... tether straps Some manufacturers make sure the retractor is securely held in the front center seating position. Other manufacturers offer the tether strap as an accessory. In SuperCabs equipped with the child seat in place. 10. Try to pull the belt out of injury to remove any slack in the automatic...
Owner Guide 1st Printing
Page 60
Make sure the headlamps and vehicle accessories are off. If starting a vehicle with an automatic transmission: • Make sure the parking brake is set. • If • • Make sure the gearshift is set. Push the clutch pedal to 5 (START). 4 3 5 2 1 60 Starting 2. Turn the key to 4 (ON) without turning the key to the floor. 3. starting a vehicle with a manual transmission: Make sure the parking brake is in P (Park).
Make sure the headlamps and vehicle accessories are off. If starting a vehicle with an automatic transmission: • Make sure the parking brake is set. • If • • Make sure the gearshift is set. Push the clutch pedal to 5 (START). 4 3 5 2 1 60 Starting 2. Turn the key to 4 (ON) without turning the key to the floor. 3. starting a vehicle with a manual transmission: Make sure the parking brake is in P (Park).
Owner Guide 1st Printing
Page 106
If you connect your battery to the hood of the engine cooling fan and other accessories off. 106 Turn all battery terminals and remove any electrical surges. Do not push start your vehicle Also see the label on the battery. 1. You ...
If you connect your battery to the hood of the engine cooling fan and other accessories off. 106 Turn all battery terminals and remove any electrical surges. Do not push start your vehicle Also see the label on the battery. 1. You ...
Owner Guide 1st Printing
Page 128
... not use hard water (water with distilled water. If the electrolyte level in P (Park) (automatic transmission) or the neutral position (manual transmission), turn off all accessories and start the engine. 2. You can add plain tap water to only fill the battery cells with a high alkali content). Because your vehicle's engine is...
... not use hard water (water with distilled water. If the electrolyte level in P (Park) (automatic transmission) or the neutral position (manual transmission), turn off all accessories and start the engine. 2. You can add plain tap water to only fill the battery cells with a high alkali content). Because your vehicle's engine is...
Owner Guide 1st Printing
Page 143
... remover to remove any bugs and tar before entering a car wash. Repairing paint chips Minor scratches or paint damage from the Ford accessory line. Never use acid-based or alcohol-based wheel cleaners, steel wool, fuel or strong detergents. After washing, apply the brakes ... of special wheel surfaces. Use only carnauba or synthetic-based waxes. Observe the application instructions on a regular basis. Remove any exterior accessories, such as bird droppings, tree sap, insect remains, tar spots, road salt and industrial fallout immediately. Cleaning the engine Engines are...
... remover to remove any bugs and tar before entering a car wash. Repairing paint chips Minor scratches or paint damage from the Ford accessory line. Never use acid-based or alcohol-based wheel cleaners, steel wool, fuel or strong detergents. After washing, apply the brakes ... of special wheel surfaces. Use only carnauba or synthetic-based waxes. Observe the application instructions on a regular basis. Remove any exterior accessories, such as bird droppings, tree sap, insect remains, tar spots, road salt and industrial fallout immediately. Cleaning the engine Engines are...
Scheduled Maintenance Guide 2nd Printing
Page 11
... (1). u Inspect disc brake system and lubricate caliper slide rails. u Change transfer case oil (4x4). u Lubricate rear driveshaft double cardan joint centering ball (SWB 4x4). u Inspect accessory drive belts (2.5 & 4.0L engines) u Replace spark plugs (2.5 engine). u Inspect parking brake system for leaks, damage or loose parts. Normal schedule 96,000 KILOMETERS (60,000...
... (1). u Inspect disc brake system and lubricate caliper slide rails. u Change transfer case oil (4x4). u Lubricate rear driveshaft double cardan joint centering ball (SWB 4x4). u Inspect accessory drive belts (2.5 & 4.0L engines) u Replace spark plugs (2.5 engine). u Inspect parking brake system for leaks, damage or loose parts. Normal schedule 96,000 KILOMETERS (60,000...
Scheduled Maintenance Guide 2nd Printing
Page 14
... or loose parts. Rotate tires and adjust air pressure (1). Normal schedule 144,000 KILOMETERS (90,000 MILES) u Change engine oil and replace oil filter. u Inspect accessory drive belt(s) (2.5L and 4.0L engines).
... or loose parts. Rotate tires and adjust air pressure (1). Normal schedule 144,000 KILOMETERS (90,000 MILES) u Change engine oil and replace oil filter. u Inspect accessory drive belt(s) (2.5L and 4.0L engines).
Scheduled Maintenance Guide 2nd Printing
Page 15
... centering ball (SWB 4x4). Remove any foreign material trapped by exhaust system shielding. u Check clutch reservoir fluid level. Replace spark plugs (3.0L & 4.0L engines) Inspect accessory drive belt (3.0L engine). u Rotate tires and adjust air pressure (1). Normal schedule 160,000 KILOMETERS (100,000 MILES) u u u u Change engine oil and replace oil filter...
... centering ball (SWB 4x4). Remove any foreign material trapped by exhaust system shielding. u Check clutch reservoir fluid level. Replace spark plugs (3.0L & 4.0L engines) Inspect accessory drive belt (3.0L engine). u Rotate tires and adjust air pressure (1). Normal schedule 160,000 KILOMETERS (100,000 MILES) u u u u Change engine oil and replace oil filter...
Scheduled Maintenance Guide 2nd Printing
Page 17
u Replace PCV valve (2). u Inspect and lubricate front wheel bearings (4x2 only). u Replace spark plugs (2.5L, 3.0L and 4.0L engines) u Inspect camshaft drive belt (2.5L engine) u Change manual transmission oil. u Inspect disc brake system and lubricate caliper slide rails. u Change transfer case oil (4x4). DEALER AUTHORIZATION Date: Mileage: 17 u Replace air cleaner filter (3). u Inspect drum brake systems, hoses and lines. Normal schedule u Inspect accessory drive belts (2.5L, 3.0L & 4.0L engines). u Inspect parking brake system for damage and operation.
u Replace PCV valve (2). u Inspect and lubricate front wheel bearings (4x2 only). u Replace spark plugs (2.5L, 3.0L and 4.0L engines) u Inspect camshaft drive belt (2.5L engine) u Change manual transmission oil. u Inspect disc brake system and lubricate caliper slide rails. u Change transfer case oil (4x4). DEALER AUTHORIZATION Date: Mileage: 17 u Replace air cleaner filter (3). u Inspect drum brake systems, hoses and lines. Normal schedule u Inspect accessory drive belts (2.5L, 3.0L & 4.0L engines). u Inspect parking brake system for damage and operation.
Scheduled Maintenance Guide 2nd Printing
Page 27
... (5). u Inspect drum brake systems, hoses and lines. DEALER AUTHORIZATION Date: Mileage: 100,000 KILOMETERS (60,000 MILES) u Change engine oil and replace oil filter. u Inspect accessory drive belts (2.5L and 4.0L engines). u Replace spark plugs. u Change transfer case oil (4x4). u Inspect and lubricate front wheel bearings (4x2) (2). u Lubricate rear driveshaft double...
... (5). u Inspect drum brake systems, hoses and lines. DEALER AUTHORIZATION Date: Mileage: 100,000 KILOMETERS (60,000 MILES) u Change engine oil and replace oil filter. u Inspect accessory drive belts (2.5L and 4.0L engines). u Replace spark plugs. u Change transfer case oil (4x4). u Inspect and lubricate front wheel bearings (4x2) (2). u Lubricate rear driveshaft double...
Scheduled Maintenance Guide 2nd Printing
Page 31
... fittings and lubricate slip yoke (if equipped) (2). DEALER AUTHORIZATION Date: Mileage: 145,000 KILOMETERS (87,000 MILES) u Change engine oil and replace oil filter. u Inspect accessory drive belt(s) (2.5L, 3.0L and 4.0L engines). 31 NOTE: It is normal for leaks, damage or loose parts. u Check clutch reservoir fluid level. Severe duty...
... fittings and lubricate slip yoke (if equipped) (2). DEALER AUTHORIZATION Date: Mileage: 145,000 KILOMETERS (87,000 MILES) u Change engine oil and replace oil filter. u Inspect accessory drive belt(s) (2.5L, 3.0L and 4.0L engines). 31 NOTE: It is normal for leaks, damage or loose parts. u Check clutch reservoir fluid level. Severe duty...
Scheduled Maintenance Guide 2nd Printing
Page 36
check coolant strength every 25,000 km (15,000 miles) or 12 months. u Inspect accessory drive belt(s) (2.5L, 3.0L and 4.0L engines). u Inspect disc brake system and lubricate caliper slide rails (2). u Inspect parking brake system for leaks, damage or loose ...
check coolant strength every 25,000 km (15,000 miles) or 12 months. u Inspect accessory drive belt(s) (2.5L, 3.0L and 4.0L engines). u Inspect disc brake system and lubricate caliper slide rails (2). u Inspect parking brake system for leaks, damage or loose ...