Customer Assistance Guide 1st Printing
Page 2
... through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 The service is the only extended service program with the Ford name on it and the only service backed by purchasing a Ford Extended Service Plan (Ford ESP). Additional roadside assistance coverage is unavailable in the mud or snow, are covered (some exclusions apply, such as impound towing or repossession). Even non-warranty related tows, like...
... through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 The service is the only extended service program with the Ford name on it and the only service backed by purchasing a Ford Extended Service Plan (Ford ESP). Additional roadside assistance coverage is unavailable in the mud or snow, are covered (some exclusions apply, such as impound towing or repossession). Even non-warranty related tows, like...
Customer Assistance Guide 1st Printing
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...have the right to make , model, and Vehicle Identification Number (VIN) listed on your vehicle ownership license • the date of repair(s) and kilometers (mileage) at the time of occurrence(s) • the current kilometers (mileage) • the name of the dealer who sold or serviced the vehicle • a brief description of...their business leadership qualities. Your application is reviewed and, if it is within 36 months and 36,000 miles of the warranty start date, you have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on...
...have the right to make , model, and Vehicle Identification Number (VIN) listed on your vehicle ownership license • the date of repair(s) and kilometers (mileage) at the time of occurrence(s) • the current kilometers (mileage) • the name of the dealer who sold or serviced the vehicle • a brief description of...their business leadership qualities. Your application is reviewed and, if it is within 36 months and 36,000 miles of the warranty start date, you have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on...
Customer Assistance Guide 1st Printing
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... available through your vehicle. Safety Anti-theft wheel lug-nuts Remote keyless entry Styled wheel protector locks Vehicle security system Comfort and convenience Air conditioner Cargo liner (soft) Cargo net Cargo shade Door edge guards Engine block heater 10 These quality accessories have been specifically engineered to fulfill your dealer for all accessories are custom designed to clean your vehicle and protect its finishes. they are available for complete warranty information and...
... available through your vehicle. Safety Anti-theft wheel lug-nuts Remote keyless entry Styled wheel protector locks Vehicle security system Comfort and convenience Air conditioner Cargo liner (soft) Cargo net Cargo shade Door edge guards Engine block heater 10 These quality accessories have been specifically engineered to fulfill your dealer for all accessories are custom designed to clean your vehicle and protect its finishes. they are available for complete warranty information and...
Warranty Guide 1st Printing
Page 7
... parts, intake and exhaust manifolds, flywheel, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel pump and fuel system (excluding fuel lines and fuel tank), high pressure lines, gaskets and seals, glow plugs, turbocharger, powertrain control module, electronic driver unit, injectors, injection pressure sensor, high pressure oil regulator, exhaust back pressure regulator and sensor, camshaft position sensor, accelerator switch. including the body, chassis or components - For more information, see Federal requirements for five years after the vehicle leaves Ford...
... parts, intake and exhaust manifolds, flywheel, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel pump and fuel system (excluding fuel lines and fuel tank), high pressure lines, gaskets and seals, glow plugs, turbocharger, powertrain control module, electronic driver unit, injectors, injection pressure sensor, high pressure oil regulator, exhaust back pressure regulator and sensor, camshaft position sensor, accelerator switch. including the body, chassis or components - For more information, see Federal requirements for five years after the vehicle leaves Ford...
Warranty Guide 1st Printing
Page 11
... Not Covered? (page 15) 11 The warranties are: • Emissions Defect Warranty • Emissions Performance Warranty Emissions Warranties for the amount of the Clean Air Act. Environmental Protection Agency (EPA) sets standards for Your Vehicle TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Certain Emissions Parts* EMISSIONS PERFORMANCE WARRANTY Emissions Related Parts* 3/36,000 3/80,000 2/24,000 * Catalytic converters, electronic emissions control...
... Not Covered? (page 15) 11 The warranties are: • Emissions Defect Warranty • Emissions Performance Warranty Emissions Warranties for the amount of the Clean Air Act. Environmental Protection Agency (EPA) sets standards for Your Vehicle TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Certain Emissions Parts* EMISSIONS PERFORMANCE WARRANTY Emissions Related Parts* 3/36,000 3/80,000 2/24,000 * Catalytic converters, electronic emissions control...
Warranty Guide 1st Printing
Page 14
... and Oil Filler Cap • Powertrain Control Module • Pulsed Secondary Air Injection Valve/Secondary Air Injection Pump and Associated Parts • Spark Control Components • Spark Plugs and Ignition Wires • Synchronizer Assembly • Throttle Air Control Bypass Valve • Turbocharger Assembly • TWC Air Control Valve • Volume Air Flow Sensor (1) Flex Fuel Vehicle only. • Fuel Filler Cap and Neck Restrictor • Fuel Injection System • Fuel Injector Supply Manifold • Fuel Sensor (1) • Fuel Tank (Gasoline Only) • Fuel Tank...
... and Oil Filler Cap • Powertrain Control Module • Pulsed Secondary Air Injection Valve/Secondary Air Injection Pump and Associated Parts • Spark Control Components • Spark Plugs and Ignition Wires • Synchronizer Assembly • Throttle Air Control Bypass Valve • Turbocharger Assembly • TWC Air Control Valve • Volume Air Flow Sensor (1) Flex Fuel Vehicle only. • Fuel Filler Cap and Neck Restrictor • Fuel Injection System • Fuel Injector Supply Manifold • Fuel Sensor (1) • Fuel Tank (Gasoline Only) • Fuel Tank...
Warranty Guide 1st Printing
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.... and under the emissions control warranty that adopts California's emissions standards and warranty regulations. California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your vehicle for 5 years or 100,000 miles. 6. There are under covered for sale in a other state that Ford provides to owners of their estimated replacement cost at the time the California Air Resources Board certified your coverage...
.... and under the emissions control warranty that adopts California's emissions standards and warranty regulations. California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your vehicle for 5 years or 100,000 miles. 6. There are under covered for sale in a other state that Ford provides to owners of their estimated replacement cost at the time the California Air Resources Board certified your coverage...
Warranty Guide 1st Printing
Page 17
... or improper maintenance of your vehicle is registered in California, as the carburetor or fuel injection system, the ignition system, catalytic converter and the engine computer. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle meets both the California emission standards and warranty regulations.) The California Air resources Board and Ford are pleased to ensure that your car or light truck passes...
... or improper maintenance of your vehicle is registered in California, as the carburetor or fuel injection system, the ignition system, catalytic converter and the engine computer. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle meets both the California emission standards and warranty regulations.) The California Air resources Board and Ford are pleased to ensure that your car or light truck passes...
Warranty Guide 1st Printing
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... Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of time, not to abuse, neglect, improper maintenance or unapproved modifications. The warranty repairs should be aware that you should be completed in your vehicle is over 14,000 lbs.: For five years or 50,000 miles (gasoline powered engines and vehicle) or five years or 100,000 miles (diesel powered engines...
... Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of time, not to abuse, neglect, improper maintenance or unapproved modifications. The warranty repairs should be aware that you should be completed in your vehicle is over 14,000 lbs.: For five years or 50,000 miles (gasoline powered engines and vehicle) or five years or 100,000 miles (diesel powered engines...
Warranty Guide 1st Printing
Page 20
... and Oil Filler Cap • Powertrain Control Module • Pulsed Secondary Air Injection Valve/Secondary Air Injection Pump and Associated Parts • Spark Control Components • Spark Plugs and Ignition Wires • Synchronizer Assembly • Throttle Air Control Bypass Valve 20 • Cold Start Enrichment System • Cold Start Fuel Injector (2) • Controls for Deceleration • Distributor Assembly • Electronic Ignition System • Exhaust Pipe (Manifold to Catalyst) • Electronic Engine Control Sensors and Switches • Exhaust Gas Recirculation...
... and Oil Filler Cap • Powertrain Control Module • Pulsed Secondary Air Injection Valve/Secondary Air Injection Pump and Associated Parts • Spark Control Components • Spark Plugs and Ignition Wires • Synchronizer Assembly • Throttle Air Control Bypass Valve 20 • Cold Start Enrichment System • Cold Start Fuel Injector (2) • Controls for Deceleration • Distributor Assembly • Electronic Ignition System • Exhaust Pipe (Manifold to Catalyst) • Electronic Engine Control Sensors and Switches • Exhaust Gas Recirculation...
Warranty Guide 1st Printing
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... Warranty, contact your Owner Guide and the Service Guide. Right Fuel Tank Intake Manifold Throttle Body Assembly (MFI) 1 Mountaineer only 2 Escort/Tracer only 2.0L 4.2L 4.6L 5.0L 1 •1 •1 •2 •1 •1 21 Left Exhaust Manifold - • Turbocharger Assembly • TWC Air Control Valve • Volume Air Flow Sensor (1) Coverage for diesel engines is specified in your dealer. Important Information about the specific parts that are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts...
... Warranty, contact your Owner Guide and the Service Guide. Right Fuel Tank Intake Manifold Throttle Body Assembly (MFI) 1 Mountaineer only 2 Escort/Tracer only 2.0L 4.2L 4.6L 5.0L 1 •1 •1 •2 •1 •1 21 Left Exhaust Manifold - • Turbocharger Assembly • TWC Air Control Valve • Volume Air Flow Sensor (1) Coverage for diesel engines is specified in your dealer. Important Information about the specific parts that are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts...
Four Wheeling Supplement 1st Printing
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... serious injury. Make sure all tires and wheels on the vehicle are used with tires larger than that originally provided by Ford, it can affect the safety and performance of your 4WD or AWD for highway driving. Do not use these tires for off-road use with larger tires and wheels. These "aftermarket lift kits" could adversely affect the vehicle's handling characteristics, which could cause steering, suspension, axle or transfer case failure.
... serious injury. Make sure all tires and wheels on the vehicle are used with tires larger than that originally provided by Ford, it can affect the safety and performance of your 4WD or AWD for highway driving. Do not use these tires for off-road use with larger tires and wheels. These "aftermarket lift kits" could adversely affect the vehicle's handling characteristics, which could cause steering, suspension, axle or transfer case failure.
Four Wheeling Supplement 1st Printing
Page 17
.... MAINTENANCE AND MODIFICATIONS The suspension and steering systems on your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety. For this reason, Ford strongly recommends that you do not make it needs to provide both reasonably safe, predictable performance whether loaded or empty and durable load carrying capability. Any modifications to a vehicle that caution be repaired or replaced...
.... MAINTENANCE AND MODIFICATIONS The suspension and steering systems on your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety. For this reason, Ford strongly recommends that you do not make it needs to provide both reasonably safe, predictable performance whether loaded or empty and durable load carrying capability. Any modifications to a vehicle that caution be repaired or replaced...
Owner Guide 1st Printing
Page 10
... and the fuel pump shut-off switch in the Roadside emergencies chapter. OVERDRIVE OFF 4x4 LOW RANGE Anti-lock brake system (ABS) Momentarily illuminates when the ignition is turned on the end of the gearshift lever, may flash steadily if a malfunction has been detected. Instrumentation Transmission control indicator light (TCIL) The TCIL (OFF), located on and the engine is flashing, contact your Ford dealer...
... and the fuel pump shut-off switch in the Roadside emergencies chapter. OVERDRIVE OFF 4x4 LOW RANGE Anti-lock brake system (ABS) Momentarily illuminates when the ignition is turned on the end of the gearshift lever, may flash steadily if a malfunction has been detected. Instrumentation Transmission control indicator light (TCIL) The TCIL (OFF), located on and the engine is flashing, contact your Ford dealer...
Owner Guide 1st Printing
Page 59
... movements and locking in your vehicle are combination lap and shoulder safety belts. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of locking modes described below: Vehicle sensitive (emergency) locking mode The vehicle sensitive mode is the normal retractor mode, allowing free shoulder belt length adjustment to vehicle movement. To disconnect the safety belt, push the red release button...
... movements and locking in your vehicle are combination lap and shoulder safety belts. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of locking modes described below: Vehicle sensitive (emergency) locking mode The vehicle sensitive mode is the normal retractor mode, allowing free shoulder belt length adjustment to vehicle movement. To disconnect the safety belt, push the red release button...
Owner Guide 1st Printing
Page 60
... use the automatic locking mode • When a tight lap/shoulder belt fit is desired. • Any time a child safety seat is not available on the shoulder belt. Seating and safety restraints movement of the driver and passengers. The front seat belt system can also be made to remove any slack in the vehicle. The belt will still retract to lock manually by pulling quickly on the belt. Rear seat belts (if...
... use the automatic locking mode • When a tight lap/shoulder belt fit is desired. • Any time a child safety seat is not available on the shoulder belt. Seating and safety restraints movement of the driver and passengers. The front seat belt system can also be made to remove any slack in the vehicle. The belt will still retract to lock manually by pulling quickly on the belt. Rear seat belts (if...
Owner Guide 1st Printing
Page 61
... belt. 2. Allow the belt to cancel the automatic locking mode and activate the vehicle sensitive (emergency) locking mode. 62 Seating and safety restraints Using the automatic locking mode The automatic locking mode must be used when installing a child safety seat in the automatic locking mode. This indicates that the safety belt is extracted. 3. Grasp the shoulder belt portion and pull downward until the entire belt is now in any outboard passenger seat...
... belt. 2. Allow the belt to cancel the automatic locking mode and activate the vehicle sensitive (emergency) locking mode. 62 Seating and safety restraints Using the automatic locking mode The automatic locking mode must be used when installing a child safety seat in the automatic locking mode. This indicates that the safety belt is extracted. 3. Grasp the shoulder belt portion and pull downward until the entire belt is now in any outboard passenger seat...
Owner Guide 1st Printing
Page 125
... local regulations. Cross chains under the trailer tongue and allow slack for hooking up trailer lamps. Trailer brakes Trailer brakes are required on most towed vehicles. Make sure your vehicle's brake system. Driving while you tow Do not drive faster than 72 km/h (45 126 Do not connect a trailer's hydraulic brake system directly to your trailer lamps conform to relocate the trailer hitch ball position, a frame-mounted trailer hitch must be installed. Safety chains Always use safety chains...
... local regulations. Cross chains under the trailer tongue and allow slack for hooking up trailer lamps. Trailer brakes Trailer brakes are required on most towed vehicles. Make sure your vehicle's brake system. Driving while you tow Do not drive faster than 72 km/h (45 126 Do not connect a trailer's hydraulic brake system directly to your trailer lamps conform to relocate the trailer hitch ball position, a frame-mounted trailer hitch must be installed. Safety chains Always use safety chains...
Owner Guide 1st Printing
Page 137
... II) data link connector Brake ON/OFF switch, rear anti-lock brake module and brake pressure switch Interior lamps and accessory delay relay GEM module/CTM module High beam headlamps Not used Instrument illumination Air bag diagnostic monitor, instrument cluster GEM module/CTM module and powertrain control module (PCM) Starter relay Air bag diagnostic monitor and passenger air bag deactivate switch 4WD clutch relay, electronic flasher, 4WD/2WD vacuum solenoids and trailer tow battery charge relay I/P blower relay 4WABS module and relay Right low beam...
... II) data link connector Brake ON/OFF switch, rear anti-lock brake module and brake pressure switch Interior lamps and accessory delay relay GEM module/CTM module High beam headlamps Not used Instrument illumination Air bag diagnostic monitor, instrument cluster GEM module/CTM module and powertrain control module (PCM) Starter relay Air bag diagnostic monitor and passenger air bag deactivate switch 4WD clutch relay, electronic flasher, 4WD/2WD vacuum solenoids and trailer tow battery charge relay I/P blower relay 4WABS module and relay Right low beam...
Owner Guide 1st Printing
Page 139
...50 50 50 40 30 30 30 Description Parking and tail lamps Headlamps Daytime running lamps and fog lamps Auxiliary power point Not used Not used Not used 4WABS/rear anti-lock brake Air suspension compressor Trailer tow battery charge and stop/turn lamps 4WD transfer case shift motor and clutch Driver power seat Fuel pump Instrument panel fuse panel ignition switch feed Instrument panel fuse panel ignition switch feed I/P fuse panel battery feed I/P blower PCM power Power windows Not used Not used Trailer tow electronic brake Not used Position 1 2 Diodes Description Rear ABS diode PCM diode 140
...50 50 50 40 30 30 30 Description Parking and tail lamps Headlamps Daytime running lamps and fog lamps Auxiliary power point Not used Not used Not used 4WABS/rear anti-lock brake Air suspension compressor Trailer tow battery charge and stop/turn lamps 4WD transfer case shift motor and clutch Driver power seat Fuel pump Instrument panel fuse panel ignition switch feed Instrument panel fuse panel ignition switch feed I/P fuse panel battery feed I/P blower PCM power Power windows Not used Not used Trailer tow electronic brake Not used Position 1 2 Diodes Description Rear ABS diode PCM diode 140