eMachines ET1831-01 Support Question
eMachines ET1831-01 Support Question
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Question posted by jsoto6238 on June 10th, 2012
Network Drivers
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Current Answers
Answer #1: Posted by bargeboard on June 10th, 2012 11:09 AM
bargeboard
Member since:
May 18th, 2012 Points: 1,201,715
Member since:
May 18th, 2012 Points: 1,201,715
You can download the LAN (local area network) driver here:
More drivers are available at eMachines' support site here:
http://support.gateway.com/us/en/emac/product/default.aspx?tab=2&modelId=1813
Related eMachines ET1831-01 Manual Pages
User Guide - Page 3
... BigFix 4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number 13 Microsoft Certificate of Authenticity...Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28
4 Using...
User Guide - Page 5
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74
A Safety, Regulatory, and Legal Information 75
Index 83
www.eMachines.com
iii
User Guide - Page 9
... automated support. eMachines Web site
eMachines Web site
eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information about Windows and to help you quickly discover and use the many features of help information by clicking a link, performing a search...
User Guide - Page 14
... serial number
8
www.eMachines.com
Important
Your computer hardware options and port locations may vary from the illustration below. Chapter 2: Checking Out Your eMachines Computer
Desktop PC Front
Your computer includes the following components.
User Guide - Page 15
...-coded red or pink. Contains information about your model and serial number. www.eMachines.com
9 For more information, see "Identifying drive types" on or off.
Desktop PC Front
Component DVD/CD drive
Diskette drive (optional) USB ports (optional)
Hard drive access indicator IEEE 1394 ports (optional)
Memory card reader (optional)
Power button...
User Guide - Page 16
... out) jack Audio input (Line in) jack
Telephone jack
Case cover thumbscrew
IEEE 1394 ports (optional)
Ethernet (network) jack
Modem jack Case cover thumbscrew
10
www.eMachines.com Chapter 2: Checking Out Your eMachines Computer
Desktop PC Back
Your computer includes the following components. Important
Your computer hardware options and port locations may vary...
User Guide - Page 17
... amplifier, or headphones into this jack.
Plug the power cord into this connector.
www.eMachines.com
11
This jack is color-coded red or pink.
Desktop PC Back
Component Voltage switch
Power connector PS/2 mouse port
Icon Description
Before turning on your computer is operating in an environment such as this, the...
User Guide - Page 18
Plug a 10/100 Ethernet network cable or a device (such as a digital camcorder) into one of these 6-pin IEEE 1394 ports.
For ...page 28.
Plug a modem cable into this jack. Chapter 2: Checking Out Your eMachines Computer
Component IEEE 1394 ports (optional)
Ethernet (network) jack
Modem jack
Icon Description
Plug an IEEE 1394 (also known as Firewire® or i.Link®) device (such as a...
User Guide - Page 33
... computer is equipped with a built-in Ethernet port.
To connect to a wired Ethernet network:
1 Insert one end of the network cable into a network jack. Tips & Tricks
You can use your
2 Insert the other end of the network cable into the network jack
computer. on the back of your computer's Ethernet jack for more than just...
User Guide - Page 51
... these guidelines:
■ Turn off your computer and unplug the power cord and modem and network cables before opening the case. Avoid touching the edge connectors and components on the back of the...
The components inside of the computer.
■ Unplug the power cord and the modem and network cables. Never slide expansion cards or components over any object into the vent holes of the ...
User Guide - Page 52
...
To remove the side panel:
1 Follow the instructions in "First steps" on page 56.
2 Shut down your computer, then disconnect the power cord and modem, network,
and all peripheral device cables.
3 Press the power button to drain any residual power from the computer.
46
www.eMachines.com Warning
To avoid exposure...
User Guide - Page 57
... the cables and the power cord. 9 Turn on the memory module bank
and press the module firmly into the bank. Windows starts and the Windows desktop appears. 10 Click Start, Control Panel, then click Performance and Maintenance (if in "Replacing the side panel" on
page 48.
7 Return your computer to an...
User Guide - Page 63
... temporary memory problems. Shut down and restart your computer. ■ Make sure that came with your add-in the
drive documentation. ■ Reinstall the device driver.
You may be able to play these
CDs on your computer. ■ Clean the disc.
CD or DVD drives
The computer does not recognize a disc...
User Guide - Page 64
... disc. For more information, see "Cleaning CDs or DVDs" on page 44.
■ Reinstall the device driver.
■ Make sure that the DVD program has been installed on page 44.
■ Reinstall the audio device drivers. To be read by your DVD drive is 1. The regional code on the disc, disc documentation...
User Guide - Page 68
...with your Internet service provider (ISP) is plugged into the Ethernet network jack and not the modem jack. Contact your ISP is plugged into
the modem jack and not the...
You cannot connect to make sure that the modem cable is having multiple programs open the browser.
See "Desktop PC Back" on page 10 to the Internet ■ If you do not have been made correctly.
■...
User Guide - Page 69
... the keyboard. Keyboard
The keyboard does not work after it upside down to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver. Troubleshooting
People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in correctly. Contact your e-mail program...
User Guide - Page 70
... Use a third-party diagnostic program to help determine if a memory module is failing.
See "Desktop PC Back" on page 62. Help and Support
For more information about troubleshooting memory errors, click Start,...a dial tone by plugging a working telephone into the modem jack and not the Ethernet
network jack.
Also make sure that the modem cable is plugged into the telephone wall jack....
User Guide - Page 72
... is working and plugged into the
appropriate port on your computer. The modem is not recognized by your computer. ■ Run Windows modem diagnostics. See "Desktop PC Back" on page 62
Your 56K modem does not connect at 14,400 bps when you have been made correctly. ■ If the modem shares...
User Guide - Page 74
... visible across the monitor screen? Why is not positioned too close to pass through the screen for bent or damaged pins.
■ Reinstall the device driver.
■ Connect a monitor that the monitor cable is a critical part of your computer.
■ Check the cable for brighter colors and greater luminescence. The aperture...
User Guide - Page 76
...the printer is online. The printer is unique. Chapter 6: Troubleshooting
Networks
You cannot connect to your company network Every network is on but will not print ■ Check the cable between ...cord is connected correctly to your computer.
■ If your company computer department or network administrator for help. To test the outlet, plug a working correctly. Many printers have...
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