Xerox M20I Support Question
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Question posted by ucmar on June 24th, 2014
How Do I Clean Drum Xerox M20i
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Related Xerox M20I Manual Pages
User Guide - Page 3
...2-2 Machine Overview 2-4 Installing Drum and Toner Cartridges 2-10 Making Connections 2-12 Powering On the Machine 2-14 Loading Paper 2-15 Help List...2-18 Machine Setup 2-19 Installing Software 2-23
3 Copy 3-1
Copying Procedure 3-2 Basic Copy Features 3-6 Special Copy Features 3-10 Using Interrupt 3-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page i Table...
User Guide - Page 12
...Ensure that lacks an earth connection terminal. Please read the following instructions carefully before cleaning. Users should be left on the power cord.
Always use an earthed adapter plug... standards.
Disconnect Device for this product is not recommended or authorized. The machine may result in use. Page 1-6
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
User Guide - Page 13
... number:
EUROPE +44 (0) 1707 353434
USA/CANADA 1 800 828 6571
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 1-7 Covers, guards and interlock switches are provided for ventilation...these openings must not be burned.
Do not place this User Guide for proper cleaning methods. CAUTION: Risk of children. Never defeat interlock switches. Follow the instructions...
User Guide - Page 16
...specific regard to lasers, the equipment complies with laser product performance standards set by the XEROX 47 Part 15 Corporation may cause harmful interference to radio communications. Page 1-10
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide ... with the limits for a Class A digital device, pursuant to operate this equipment. It does not emit hazardous radiation as a Class...
User Guide - Page 25
... use. ¾ Unpacking 2-2 ¾ Machine Overview 2-4 ¾ Installing Drum and Toner Cartridges 2-10 ¾ Making Connections 2-12 ¾ Powering On the Machine 2-14 ¾ Loading Paper 2-15 ¾ Help List 2-18 ¾ Machine Setup 2-19 ¾ Machine Setup 2-23
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 2-1 Using the instructions provided in...
User Guide - Page 27
Getting Started
4
z The appearance of the power cord and the telephone line cord may vary according to Country.
¾ Ensure the following components are available:
AC Power Cord
User Documentation
Starter Toner Cartridge WorkCentre M20 and M20i only:
Drum Cartridge
Telephone Line Cord
USB Cable
Software
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 2-3
User Guide - Page 165
... been passcode protected, type in System Admin Tools: -
System Admin Tools [Passcode Protect]
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 9-25 Clean Drum -
Serial Number - Billing Counters
) These tools can also be accessed using Xerox CentreWare, refer to the System Administration Guide for more information. Machine Administration
Maintenance Tools...
User Guide - Page 169
System Admin Tools [Passcode Protect]
System Admin Tools [Clean Drum]
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 9-29 The Xerox WorkCentre M20 or M20i will print a special cleaning page.
Machine Administration
Clean Drum
If streaks or spots appear on the prints, the drum cartridge may require cleaning. Ensure that paper is loaded prior to selecting this ...
User Guide - Page 180
...the side cover. Page 10-8
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Replace the drum cartridge when copy/print quality becomes...drum to light for cleaning the drum.
) For instructions on Cleaning the Drum, refer to direct sunlight or touch the drum surface. The machine displays 'Drum Warning' when the drum is an option for an extended period. Never expose the drum...
User Guide - Page 181
... removed to replace the drum cartridge.
¾ Turn the cartridge locking lever upwards to release the toner cartridge.
4
¾ Pull out the used drum cartridge.
5
¾ Unpack the new drum cartridge and slide it in place, making sure
not to touch the surface of the
drum. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 10...
User Guide - Page 196
... the problem still persists, clean the Drum Cartridge. Image rubs off the copy easily Replace the paper in the product for service.
Blank copies
Ensure that original is face down on copies
adjust the image. Copies are on the Document Glass.
Page 11-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copy image...
User Guide - Page 202
... that the problem is not due to "Maintenance Tools" on the machine, clean the drum.
Check with the party sending the original that the original is a clean copy. Paper is collated but not printed. Page 11-20
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubleshooting
PROBLEM
SUGGESTED SOLUTION
The received original is printed dark...
User Guide - Page 211
...Counters 9-30 Book Copy
copy 3-12 Bypass Tray 4-5
C
Calling for Service 1-5 Changing the Master Code 9-20 Clean Drum 9-29 Cleaning
Control Panel and LCD Display 10-3 Outside Areas 10-3 Clear Memory 9-24 Clone copy 3-7 Collated copy 3-8 Color...3-7 Auto Fit 3-7 Auto Suppress 3-12 Book Copy 3-12 Clone 3-7 collated 3-8
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page Index - 1
User Guide - Page 212
... Dialing 6-7 Redial 6-7
Document Feeder 3-3, 5-2, 6-2, 8-3 Document Glass 3-4, 6-3, 8-4
Drum Cartridge 10-8 Replacing the Drum Cartridge 10-8
Drum Cartridge, installing 2-10 Drum Cleaning 9-29 Drum Replacement 9-28
E
Edge Erase copy 3-11
E-mail 5-2, 5-8
2 Sided 5-7 color... File Type 5-6 Firmware Update Tab 9-12
Page Index - 2
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
User Guide - Page 213
...3-15 Introduction 1-2
Mail Subject 5-6 Mailbox 6-14 Maintenance Tools
Billing Counters 9-30 Check Serial Number 9-25 Clean Drum 9-29 New Drum 9-28 Notify Toner Low 9-27 Making Connections 2-12 Managing Departments 9-18 Manual Dialing 6-7
J
Job Status... Control Panel 2-7
P
Test Scan 2-28
Paper Specification 12-7
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page Index - 3
System Administration Guide - Page 7
...Memory 11-13
Maintenance Tools 11-14 Check the Serial Number 11-15 Notify Toner Low 11-16 New Drum 11-17 Clean Drum 11-18 Billing Counters 11-19
Maintenance using Internet Services 11-20 Enabling Internet Services 11-20 Checking ...Solving 12-1
Introduction 12-1
Problem Solving Procedure 12-2 Scan to Email 12-3
13 Glossary 13-1
Xerox WorkCentre M20i System Administration Guide
Page v
System Administration Guide - Page 182
...tools can also be accessed using Xerox CentreWare Internet Services (see page 11-19). prints a special drum cleaning - Administration Tools
Maintenance Tools
A number of the WorkCentre M20i - displays the serial number of maintenance tools are : ¾ Serial Number - The Email
address is low - page 11-17. ¾ Clean Drum - Page 11-14
Xerox WorkCentre M20i System Administration Guide
System Administration Guide - Page 186
.... System Admin Tools [Passcode Protect]
System Admin Tools [Clean Drum]
Page 11-18
Xerox WorkCentre M20i System Administration Guide
Administration Tools
Clean Drum
1 ¾ Press the [Machine Status] button.
2
¾ Press
or
until System
Admin Tools is displayed and
press [Enter].
¾ If the System Admin Tools has ...
System Administration Guide - Page 189
... [Trays] to view the status of the paper trays in the WorkCentre M20i. Xerox WorkCentre M20i System Administration Guide
Page 11-21
Click the [Reset Network Controller] ...and drum in the WorkCentre M20i. To check the status, perform these instructions to check the status of the WorkCentre M20i, the paper trays and consumables.
Click the [Refresh] button to the WorkCentre M20i. ...
System Administration Guide - Page 216
...
Printer Definition 11-23
Printer Status 11-21
Index-ii
Xerox WorkCentre M20i System Administration Guide Counters Checking 11-26
trolCentre 11-35
Email Setup 9-23
Downloading PostScript Fonts using ControlCentre Enabling 7-5
11-36
Enabling Internet Services 9-20, 10-8
Drum Cleaning 11-18
Ethernet Configuration 7-7
Drum Replacement 11-17
Fax General Setup 10-9
Fax Phone Book...
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