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Xerox 6015/NI Support Question

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Question posted by jeanvalon28 on January 18th, 2015

Xerox Workcenter 6015 Refuse To Print

message on control panel: 092-651 Code: 2110000 restart printer

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Answer #1: Posted by waelsaidani1 on January 18th, 2015 2:58 AM

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waelsaidani1

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I would suggest that you review the following solution from our WorkCentre 6015 Support & Drivers site.

Fault Code 092-651: CTD Sensor Error Message CTD (ADC) Sensor Error is Detected

There are a few actions with details as a possible solution for that code.

If that does not resolve your issue you may consider contacting our specific product support experts at the following link:
Fast Track to the Expert

If you are outside the USA you should contact the local support center in your area which you can find here:
http://www.xerox.com/about-xerox/contact-us/enus.html

Related Xerox 6015/NI Manual Pages

User Guide - Page 14

... either the print driver or control panel while the printer is printing.  Do not open the doors when the printer is printing.  Do not move the printer when it is directly exposed to the cold air flow from the exit and feed rollers.  Covers, which require tools for your local Xerox® representative or go to...

User Guide - Page 38

... left idle. The default setting is 1. 6. To exit Energy Saver mode manually, press the Power Saver button on the control panel. 38 WorkCentre 6015 Color Multifunction Printer User Guide Setting the Power Saver Timer 1. To select Admin Menu, press the arrow buttons, then press OK. 3. Press the arrow buttons to select one ...

User Guide - Page 41

...Refer to meet your individual needs. WorkCentre 6015 Color Multifunction Printer 41 User Guide Information Pages Order supplies for your printer A resource for online solutions and support at www.xerox.com/office/WC6015support. Features More Information You can obtain more information about your printer from the control panel menu. If a local representative telephone number...

User Guide - Page 42

... rear door of your company. On the printer control panel, press the System button. 2. Select System Settings using the arrow buttons. 4. Features The Welcome Center wants to contact Xerox for assistance. To print the System Settings Page: 1. At Information Pages, press OK. 3. Press OK. 42 WorkCentre 6015 Color Multifunction Printer User Guide The serial number also appears in...

User Guide - Page 48

...6015 Color Multifunction Printer User...devices...restarts with the router to set up a wireless network. To select Push Button Control, press the arrow buttons, then press OK. 7. The printer communicates with the proper setup and configuration information. The counter starts counting down from the router and connects to push the virtual button in the router control panel. When the printer...

User Guide - Page 49

... Code Print into the Client PIN field, then click Next. 11. When the printer has the correct information, it connects to the router and restarts with the router to open the router control panel and select Add WPS Client. Before starting, you install the printer. Click Wireless Settings. 3. The network name and passphrase are case sensitive. WorkCentre 6015...

User Guide - Page 55

.... See also: Online Support Assistant at: www.xerox.com/office/WC6015support Finding the IP Address of the Printer To install the print drivers for two minutes, print the System Settings Page. At Information Pages, press the OK button. 3. To select IP Address, press the arrow buttons, then press OK. WorkCentre 6015 Color Multifunction Printer 55 User Guide

User Guide - Page 59

...; Windows XP SP1 and later, or Windows Server 2003 and later  Macintosh OS X version 10.4 or later Available Print Drivers To access special printing options, use a Xerox® print driver. and Web WorkCentre 6015 Color Multifunction Printer 59 User Guide The IP address usually appears in , turned on page 55. If you cannot find the IP...

User Guide - Page 81

... and Faxes.  For Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.  For Windows Server 2003 and later, click Start > Settings > Printers.  For Windows 7, click Start > Devices and Printers. 2. Navigate to anyone who accesses it over the network. Note: For more information about Windows print driver options, click Help in Windows for an...

User Guide - Page 83

... Main Tray Settings for Printing Envelopes 85  Printing Envelopes From an Application ...85 You can print envelopes from either tray, select the correct envelope size in the control panel Main Tray settings and in the print driver. They can damage the printer and cause jams. CAUTION: The Xerox® Warranty, Service Agreement, or Xerox® Total Satisfaction Guarantee...

User Guide - Page 86

... Paper Sizes...86  Printing on Custom Paper Sizes ...87 The WorkCentre 6015 Color Multifunction Printer prints on custom paper sizes that you specify the same size as the paper in the print driver software and on the printer control panel. Notes:  For Windows 7, in the Devices and Printers window, right click the printer, and select Printer Properties from the middle of...

User Guide - Page 132

...printer or from your printer, see Finding the IP Address of Your Printer on the left side of the printer control panel...printer with the entries. Click the Save Changes button to the first empty entry. 132 WorkCentre 6015 Color Multifunction Printer...Xerox > WorkCentre 6015 > Address Book Editor.  For Macintosh computers, open the Applications folder, select Xerox > WorkCentre 6015... Device ...

User Guide - Page 160

... error message appears on the control panel when supplies must be inaccurate.  To ensure print quality, the toner cartridge has been designed to cease functioning at a predetermined point. Order supplies from your printing. The Total Satisfaction Guarantee is not recommended. Please contact your printer. Consumable supplies for details. 160 WorkCentre 6015 Color Multifunction Printer...

User Guide - Page 169

... The Printer Does Not Print Probable Causes The printer is in the print queue. The printer is an obstruction or debris inside the printer. Turn off the printer, then turn it , contact your Xerox representative. Printer is Making Unusual Noises Probable Causes There is busy. Solutions Push the control panel button. Load the paper in the PrintingScout message to delete all print jobs...

User Guide - Page 171

... loading the trays, select the correct paper type and size on the control panel.  When printing, select the correct type and size in the print driver.  Store paper in a dry location.  Use only Xerox® paper and transparencies designed for the printer. A guide that is curled, torn, moist, creased, or folded.  To...

User Guide - Page 183

... carrying out the appropriate action, contact your control panel and print driver settings are correct. details, see Adjusting Paper Type on page 158. The fuser needs to more precisely determine the print-quality problem. The paper is heavier or thicker Adjust the paper type settings. WorkCentre 6015 Color Multifunction Printer 183 User Guide Notes:   To...

User Guide - Page 184

... size and type, and confirm that your control panel and print driver settings are not Xerox® Verify that the toner cartridges meet ...Xerox® Support website at www.xerox.com/office/WC6015support. For details, see Consumables  Streaks in only one color is incorrect. For details, see Supported Paper on page 72. 184 WorkCentre 6015 Color Multifunction Printer...

User Guide - Page 187

... you troubleshoot printing problems. Error and Status Messages The printer control panel provides information and troubleshooting help to solve your printer problems. You can find solutions for print-quality problems, paper jams, software installation issues, and more . In the PrintingScout dialog box, click the alert to view instructions explaining how to www.xerox.com/office/WC6015support...

User Guide - Page 188

... needs. www.xerox.com/office/WC6015supplies www.xerox.com/office/businessresourcecenter www.xerox.com/office/worldcontacts www.xerox.com/office/register www.direct.xerox.com/ 188 WorkCentre 6015 Color Multifunction Printer User Guide Packaged with the printer. Troubleshooting More Information You can obtain more information about your printer from the control panel menu. Information...

Menus - Page 1

... On Wizard Ans Select Auto Answer Fax Auto Ans.Tel/FAX Auto Ans. XEROX® and XEROX and Design® are trademarks of ﬁce/WC6015docs © 2011 Xerox Corporation. Xerox® WorkCentre® 6015 Color Multifunction Printer Menus System Information Pages System Settings Panel Settings Job History Error History Demo Page Protocol Monitor* Address Book* Fax Activity...