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Western Digital WDBACW0020HBK Support Question

Western Digital WDBACW0020HBK Support Question

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Question posted by edross823 on November 9th, 2012

My Book Essential Edition Model 1600 1032-001

Hello!  For a number of years since purchasing the My Book Essential Edition Model 1600 1032-001 five years ago, although the product worked fine for the first 2-3 years, 've gradually had increasing difficulty performing backups.  Now, the computer menu box no longer drops down with the option to perform My Book backups.  My Book seems to be operating all right.  I hear it operating and the round light in the front is lit.  Could the problem be that this particular edition is out of date?  Should I download the new 2.0 edition and install it as a replacement?    Please help!  Thank you!

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Related Western Digital WDBACW0020HBK Manual Pages

Quick Install Guide - Page 1

... you encounter problems with this product, please contact WD Technical Support. All rights reserved. Other marks may be mentioned herein that belong to change without notice. © 2010 Western Digital Technologies, Inc. Western Digital 20511 Lake Forest Drive Lake Forest, California U.S.A. 92630 4079-705045-803 Jul 2010 My Book® Studio™ and...
User Manual - Page 3

Table of Contents MY BOOK STUDIO AND STUDIO LX USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories 2 Operating System Compatibility 3 Disk Drive Format 3 Physical Description 3 Indicators 4 Power Button 5 Drive Interfaces 6 Kensington® Security Slot 6 ...
User Manual - Page 4

... the WD SmartWare Software 34 Dismounting the Virtual CD 36 Safely Dismounting the Drive 36 Using the WD SmartWare Icon 36 Using the My Book Icon 37 Using the Drive Power Button 37 Displaying the Drive Serial Number and Status 37 Unlocking the Drive Manually 38 When the WD SmartWare Software Is Not Available 38 When...
User Manual - Page 5

v MY BOOK STUDIO AND STUDIO LX USER MANUAL Uninstalling the WD SmartWare Software 59 Uninstalling on Windows XP Computers 59 Uninstalling on Windows Vista or Windows 7 Computers 59 Getting Started Without the WD SmartWare Software 60 9 Troubleshooting 61 Installing, Partitioning, and Formatting the Drive 61 Frequently Asked Questions 61 A Installing an SES Driver...
User Manual - Page 6

... plug-and-play ready for automatic, continuous backup, an innovative e-label system to personalize your own personalized drive label to personalize your My Book® Studio™ or Studio LX external hard drive. Visual backup organizes and displays your content into categories and shows the progress of your backup. • Bring back lost files effortlessly...
User Manual - Page 7

... for this product, visit: USA Canada Europe All others www.shopwd.com or www.wdstore.com www.shopwd.ca or www.wdstore.ca www.shopwd.eu or www.wdstore.eu Contact WD Technical Support in Figure 1 on page 3, your My Book Studio or Studio LX disk drive kit includes the following: • External hard drive •...
User Manual - Page 8

... reliability, always install the latest software updates and service pack (SP). Physical Description As shown in Figure 2 and Figure 3 on page 4, the My Book Studio and Studio LX drives have: • Indicators on the front • The power connector and button, interface ports, and a security slot on hardware configuration and operating system...
User Manual - Page 18

... the number of files in the category. MY BOOK STUDIO AND STUDIO LX USER MANUAL WD SmartWare Home Screen The WD SmartWare Home screen (available after installation and the initial backup and security setup) provides four tab-selected options: • Home-Provides a Content Gauge that shows the capacity and content of each hard drive...
User Manual - Page 23

... for your computer's disk drives, so you can see the number of files or folders to your computer for starting and pausing backups BACKING UP YOUR COMPUTER FILES - 18 MY BOOK STUDIO AND STUDIO LX USER... your files by backing up any: • New file that you create or copy to your hard drive • Existing file that you without any way This protection is connected to your computer, the ...
User Manual - Page 24

... you click Run Backup are shown: • Light blue background in the Content Gauge for your computer's hard drive represents the original files that have been backed up In the Content Gauge for your My Book drive, the Additional Files category includes all other folders on your computer: • Music • Movies • Pictures...
User Manual - Page 25

... for your computer's hard drive and the WD SmartWare software displays a: • Caution message indicating the number of files involved &#...are not backed up include system files, program files, applications, and working files. • The Retrieved category, also shown against a dark ... Backup tab to see Figure 8 on page 19). 2. MY BOOK STUDIO AND STUDIO LX USER MANUAL Note that: • The ...
User Manual - Page 26

...term solution would be to relegate the drive to back up some of your ...BOOK STUDIO AND STUDIO LX USER MANUAL Important: Appearance of a Caution message indicating that your drive is full means that the WD SmartWare software runs your backup job in the WD Online box to display the Home screen. Click External Hard Drives and select the best drive to complete the backup. Choosing the number...
User Manual - Page 39

... CD Safely Dismounting the Drive Displaying the Drive Serial Number and Status Unlocking the Drive Manually Safely Dismounting the Drive Customizing Your Software Settings Customizing Your Drive Settings Uninstalling the WD ... at the top right of the screen. MY BOOK STUDIO AND STUDIO LX USER MANUAL 16 Managing and Customizing Your Drive This chapter includes the following sections describe how to...
User Manual - Page 44

... BOOK STUDIO AND STUDIO LX USER MANUAL When Your Computer Exits Sleep Mode If your computer goes into sleep mode, an unlock screen might not display when you reactivate it easy for you to quickly customize its own software settings for the best possible performance with your drive by: • Specifying the number...
User Manual - Page 46

...set. • Virtual CD-Show or hide the virtual CD icon and drive listing in the "spine" area of your My Book drive. • Security-Create, modify, and disable passwords that you are always ... you need it is working properly. • Sleep Timer-Turn your drive off during periods of extended inactivity to conserve power and extend the life of the drive. • Drive Erase-Erase all of the...
User Manual - Page 62

... WD SmartWare. USING THE DRIVE WITH WINDOWS - 57 MY BOOK STUDIO AND STUDIO LX USER MANUAL Using the WD SmartWare Icon After you have installed the WD SmartWare software (see : • Figure 7 on page 12 • Figure 16 on page 56 In the Content Gauge for your computer's hard drive, all of all included...
User Manual - Page 65

... your drive with built-in diagnostic features (see "Managing and Customizing Your Drive" on page 34) • Check the operational condition of the files on it with the WD SmartWare Software on Windows" on page 54. Click Do Not Install at the What would you can still use your My Book as an external hard drive.
User Manual - Page 81

...- MY BOOK STUDIO AND STUDIO LX USER MANUAL Register Drive screen 43 Registering your drive 43 Registration drive setting 42 Registration, online 6 Regulatory compliance 72 Remove drive 36 Retrieve about retrieving files 26 folder, software setting 40 folder, specifying 40 procedure 26, 29 RoHS 73 Run Diagnostics screen 47 S Security drive settings 42 Serial number 37 Set...
Product Specifications - Page 1

My Book® Studio™ External Hard Drives Pure performance for Mac® Customizable e-label Automatic, continuous backup Password protection and hardware-based encryption A FireWire® 800 interface makes this drive a high-performance answer to personalize your drive and easily archive media collections. Use the innovative e-label to your digital life with visual backup software...
Product Specifications - Page 2

... or Windows 7(requires reformatting) Capacities and models 2 TB WDBAAJ0020HSL 1.5 TB WDBAAJ0015HSL 1 TB WDBAAJ0010HSL Kit Contents External hard drive WD SmartWare software FireWire 800 cable FireWire 800...own personalized drive label to 35°C Non-op. WD GreenPower Technology™ lowers internal drive power consumption by up . My Book Studio External Hard Drives Product Features ...

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