Vonage VDV21-VD Support Question
Vonage VDV21-VD Support Question
Find answers below for this question about Vonage VDV21-VD.Need a Vonage VDV21-VD manual? We have 1 online manual for this item!
Question posted by golfster1761 on October 17th, 2010
Router Will Not Get Intenet Connection
The Vonage VDV21-VD will not get an ISP from the modem.
Current Answers
Related Vonage VDV21-VD Manual Pages
User Guide - Page 1
... can plug one computer directly into your broadband modem and use the two green RJ-11 telephone ports to plug in another router or switch and connecting network devices, such as a LAN, "Local Area Network") by visiting the Vonage website at the same time, and because it's Vonage, you get clear digital phone sound quality...
User Guide - Page 3
... diodes (LED) are located on the sides of Service by visiting the Vonage website at www.vonage.com/tos.
Tip: You'll typically use a standard two-wire phone cord...displayed on the rear panel of the V-Portal identifies it as a computer or router) connected to your phone into Phone Port 2 on the V-Portal after you peel off ...modem. The green LED blinks when there is connected.
User Guide - Page 11
...Connect Error [Code 002]" message, call your LAN. Or...
• You are provided in the address bar of your browser instead. Some ISPs require that device's MAC address by visiting the Vonage website at www.vonage...User Interface ("Web UI"). If your ISP required you install your ISP (cable company) requires you register the MAC address of a PC or router on then unplug the power cord ...
User Guide - Page 32
... version your V-Portal has trouble connecting to assist you 're setting up your own home network (often called a Vonage representative for the VPortal's Ethernet port.
The IP address, subnet mask, default router, and DNS servers will display in...for the V-Portal, discover the V-Portal's IP Address by your ISP to know the MAC address of your V-Portal are setting up your V-Portal?
User Guide - Page 33
... choose System > Diagnostics > Test Bandwidth. The IP address, subnet mask, default router, and DNS servers will take approximately 30 seconds to using the highest bandwidth for...ISP (Internet Service Provider) for your Internet connection.
Analyze your bandwidth test results, keeping in use a computer connected to the V-Portal for activities that by visiting the Vonage website at www.vonage...
User Guide - Page 36
...Press the Enter key on Warranty, Remedy and Liability.
Enter router in the address bar of Service by visiting the Vonage website at www.vonage.com/tos. You can make adjustments, or for users with...the Web UI of the V-Portal: From a PC connected directly to the Ethernet port of the V-Portal, open a Web browser, such as a router with networking knowledge who want to customize the settings, ...
User Guide - Page 37
...error message indicating there is router. it does not have not changed it, enter router. You are at www.vonage.com/tos.
Pay particular ...attention to the V-Portal log in to the Web UI you attempt to access any website and there is very simple to the Web UI of the V-Portal is a problem with your Internet connection...
User Guide - Page 43
... a DSL modem with a built in router.) An example of this is managed by your Vonage device is the only section that you are required to set up for both cable and DSL Internet connections) that uses..., you should also choose DHCP for your connection type if you an IP address. In many cases, your ISP dynamically assigns you are three basic connection types, DHCP, Static IP Address, and PPPoE...
User Guide - Page 44
... down list. We recommend using the default value unless your Vonage device requires no value is the easiest Internet connection to the router, then your router uses DHCP. It will be displayed:
• Enter the MTU Size** (optional). In most cases, your ISP or Vonage Customer Care has asked you to change it to use different...
User Guide - Page 45
... by your ISP to establish your connection type unless of Service by cable ISPs, but are installing behind an exiting router, you should be, please contact your connection type.
In this is an IP address that can be used by your Internet connection for the MTU setting used by visiting the Vonage website at www.vonage.com/tos...
User Guide - Page 46
... Apply button. • The V-Portal will be transmitted across the network. Vonage V-Portal User Guide
To setup your Static IP connection: • Enter the following information obtained from the V-Portal.
If no ... V-Portal completes its startup sequence. We recommend using the default value unless your ISP or Vonage Customer Care has asked you see the phone icon. )
**MTU stands for the...
User Guide - Page 47
...ISP or Vonage Customer Care has asked you are not connected to change it. • Click the Apply button. The Keep Alive Period specifies how long the Vonage device should keep the PPPoE session active when you need your DSL modem...router or your User Name and Password to configure the PPPoE connection. in router, then choose DHCP as your ISP provider. If you to your connection ...
User Guide - Page 48
... surfing the Internet at the same time. your Internet connection probably looked similar to share the Internet connection with your Internet connection.
Vonage V-Portal User Guide
• The V-Portal will be transmitted across the network. Assuming you did not have router capability, you can share your ISP for Maximum Transmission Unit. This means that you installed...
User Guide - Page 49
Vonage V-Portal User Guide
(In the diagram above, we show a computer connected to your V-Portal, you can simply plug the device into the yellow Ethernet port on the back of the default network settings unless you have connected a different device such as a video game console, router or DVR instead.) If you'd like to connect an additional...
User Guide - Page 50
...Vonage website at www.vonage.com/tos.
By default, the DHCP Server Address is 255.255.255.0. Password
When you log in to the V-Portal Web UI until you connect to enter a user name and password. The user name is always router... the lease time expires, a new dynamic IP address will automatically be allowed connection to 50 Section 11 which explains limitations on the PC plugged into the ...
User Guide - Page 52
...connect to get online. Although it's not common, there may need to perform a hard reset of the settings that city. Log in different locations • In the event you need to your ISP...It's working great - Pay particular attention to the factory defaults, try the default password 'router'. It all your Vonage device in to do so by a member of Service by pressing the reset button
on...
User Guide - Page 58
...
When you are installing your Vonage device behind your existing router, then there is a unique 12-digit hexadecimal number that use Port Forwarding.
If your ISP does not require you to ...ISP required you to register your MAC address and your Vonage device will be directly connected to your social security number uniquely identifies you want and not all the ports as your modem...
User Guide - Page 66
... NOTE: If you have a router connected between the Ethernet (LAN) port of the first user to login will allow them to access the Internet at www.vonage.com/tos. There are two tasks...home page click on the Parental Controls submenu. Pay particular attention to access the Internet. Vonage V-Portal User Guide
specific websites, restrict access to websites based on keywords, or specify the...
User Guide - Page 89
...Connection, the following information is displayed: IP Address: The IP address assigned to the V-Portal. Router IP Address: The default Gateway IP address. Subnet Mask: This is the Subnet mask assigned by visiting the Vonage website at www.vonage.com/tos. Router... address of the Domain Name Service (DNS) servers used by your ISP. DNS Servers: The IP addresses of your MAC address is cloned ...
User Guide - Page 111
...Protocol A set of equipment (like computers) to data transport, the DSL connection provides authentication through a DSL broadband connection.
Every IP address is a 12-digit hexadecimal number.
PPTP
Point to the Internet -
Some ISPs supply combination modem/routers. SMTP is a protocol for connecting users on an Ethernet LAN to the Internet through the use of a user...
Vonage Knowledge Base Results
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Vonage Support - Vonage V-Portal Web User Interface
...mail server or FTP server). Incorrectly changing these items are ISP user name, ISP password, and IP addresses, parental controls, and network ...IP Filtering allows you are not as common as a bridge between your computer every time you want to manually assign...the device (computer or router) you will be directly connected to your access will appear and your modem, then you have no... -
Vonage Support - Installation with the Linksys WRTP54G
... of the blue Ethernet cable to the power port on the back of your WRTP54G Router unplugged. instructions B Useful Terms: Modem ISP Instructions A Leave your modem; Connect the included power adapter to the blue port labeled "Internet" on the WRTP54G Router. After activation, wait 30 minutes before checking for a dial tone. Plug the other end into... -
Vonage Support - Installing Multiple Vonage Devices
... following instructions should work as new firmware or changes to the POWER port of service. Installation Instructions Figure 1 R12; Connect an Ethernet cable from all devices on your Cable/DSL modem, router, and computers. Connect a telephone to each phone adapter you are installing multiple Vonage phone adapters. If you have finished the installation and...
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