Vonage VDV21-VD Support Question
Vonage VDV21-VD Support Question
Find answers below for this question about Vonage VDV21-VD.Need a Vonage VDV21-VD manual? We have 1 online manual for this item!
Question posted by kamran879 on January 5th, 2011
Vonage Vdv21-vd Resets Time And Again.not Connecting To Internet.
AFTER POWERINGUP THE VONAGE STUCKS AT "RETRIEVING PROFILE/IP ADDRESS AND POWERSUP REPEATEDLY. IT IS NOT CONNECTING UP WITH INTERNET.THE COMPUTER ICON IS DISPLAYED ONLY.
Current Answers
Related Vonage VDV21-VD Manual Pages
User Guide - Page 2
... hold it in for easy identification.
Reset Button
The Reset button is ready to access the Internet.
You'll find this icon displayed on the rear panel of the V-Portal. Rear Panel
Vonage V-Portal User Guide
The rear panel of the V-Portal is connected to your computer or LAN. Simply connect the other end of Service by visiting...
User Guide - Page 3
... phone to 3 Section 11 which explains limitations on the status bar of Vonage service, you'll typically plug the phone for your V-Portal. Informational LEDs...icon displayed on the right of both the blue Internet port and the yellow Ethernet (LAN) port. A yellow LED is located on the left of telephone cord should I use to connect your equipment (such as a computer or router) connected...
User Guide - Page 4
...Service by visiting the Vonage website at a quick glance.
•
icon indicates that your V-Portal has access to the Internet.
•
icon indicates that your V-Portal is connected to your V-Portal ...calls.
If your computer or LAN.
•
icon indicates that you can find out network and device information such as the display language and brightness. And, for you informed....
User Guide - Page 7
... message, the V-Portal has successfully downloaded its configuration file (profile) from the Vonage Network. Connecting to make calls when this message displays.
Vonage V-Portal User Guide
LCD Message Meaning
Retrieving IP address
When you see this message, the V-Portal can successfully access the Internet. The Internet icon displays on the LCD status bar. View the Terms of
your...
User Guide - Page 8
...displayed on the back of Medium or the setting you reset the device through the Web UI, reset by pressing the RESET button on the LCD. Device will restart automatically after
update completes. Display.... Vonage V-Portal User Guide
LCD Message Meaning
The Internet icon is connected, the
displays in the status bar.
A phone icon displays in but were not answered (missed) is displayed on...
User Guide - Page 10
... the Internet connection type has not been changed by visiting the Vonage website at www.vonage.com/tos. Most modems have a light that your modem's connection to your ISP is complete, this problem, simply pull the power cord out of the back of the Basic Setup screen. Or... • You use DHCP for dynamic IP address assignment...
User Guide - Page 12
...The Internet IP Address displays under the heading "Internet Connection Status". 2. View the Terms of a web browser and click See full device status on Warranty, Remedy and Liability. Unplug power connector and plug it in "How do I setup a Static IP Address connection?" Verify that cause this problem:
1. Or, you can not resolve yourself. Vonage V-Portal User Guide
Vonage Connect Error...
User Guide - Page 14
...?
This message displays if you try to place a call Vonage at www.vonage.com/tos. on the Vonage website, please visit www.vonage.com/activate to login using PPPoE, you 've entered the PPPoE User Name and PPPoE Password exactly as your FAX machine to an active green port of connecting to the Internet and ensure that...
User Guide - Page 15
...time the test is running.
3. To resolve the issue:
1. Contact Vonage customer care. Line 1 Wiring Error [Code 013] Phone port 1 may be connected to a phone jack in the phone ports of Service by visiting the Vonage website at 1-VONAGE...used a four-wire telephone cord to connect your V-Portal.
Start using Vonage service when the Phone 1 icon displays. Start at the main menu and ...
User Guide - Page 16
...Vonage service when the Phone 2 icon displays. Start at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? Start using known good cable to green port 1. In rare cases, it -yourself advice on Phone Port 1 or 2 during the short time... this message if you 've used a four-wire telephone cord to connect your FAX machine to a wall jack in the phone ports of the...
User Guide - Page 17
...Vonage service when the Phone 1 icon displays. For FAX Machines: You might see this error after the test has completed you have your home, fix the short in Line 2 Error [Code 016] Faulty phone or home wiring. Once you 've used a four-wire telephone cord to connect...4. Replace it may display if a phone handset is running the phone ports diagnostic test (Start at a time, and running .
...
User Guide - Page 19
... phones you connect a maximum of Service by visiting the Vonage website at a time, to 19 Section 11 which explains limitations on phone line 1 or one at www.vonage.com/tos.
This message displays if the handset of any of your home wiring. Start using Vonage service when the Phone 1 icon displays. Start using Vonage service when the Phone 2 icon displays. If...
User Guide - Page 20
...or receive calls on Phone Port 1 or 2 during the short time the test is faulty you are connected, the signal may fade and not all the phones will ring when...Vonage Network that the phone lines are blocking VoIP calls. Start using Vonage service when the Phone 2 icon displays. Therefore, we recommend you might have five or less phones you connect a maximum of five phones to a single Vonage...
User Guide - Page 43
... settings in router.) An example of your IP address like your cable ISP did not give you a specific IP address to change . Pay particular attention to 43 Section 11 which type of connection to use.
The Basic Setup section of the box. However, you may be delivered appropriately.
Every device on the Internet needs an IP address so the...
User Guide - Page 45
... and Liability. To setup an Internet connection using the default value unless your ISP or Vonage Customer Care has asked you a specific IP address to the IP address assigned by your ISP, you should be, please contact your ISP may have to the Internet.
When you setup your Internet connection for the first time, your ISP. Vonage V-Portal User Guide
• The...
User Guide - Page 52
.... You will be using your Vonage device in that are saved are saving all the router settings you have a configuration file for that are lost are instructed to be displayed:
View the Terms of reasons:
• If you will not need to your router values. If you perform a hard reset, it . From the home page...
User Guide - Page 64
... Terms of data to be sent to one particular IP Address. When the Blocked Connections option is selected on both the LAN and the Internet.
We recommend always leaving this option is selected, all port scan activity fragmented IP packets will be logged.
• IP Flood Detection An IP Flood is selected on Warranty, Remedy and Liability...
User Guide - Page 89
... of Service by your V-Portal is not configured to the V-Portal.
If you have a PPPoE Internet Connection, the following information is displayed: IP Address: The IP address assigned to the Vonage Configuration Server. Router IP Address: The default Gateway IP address. If your ISP.
This information may be a DHCP server or there is no device plugged into the Ethernet (LAN) port...
User Guide - Page 100
... Internet connection type, from the wall jack that traditional phone service uses.
I've tried resetting my equipment but you can I use your V-Portal). If the Ethernet Port (LAN) and Internet Port icons display on the V-Portal LCD and you don't have the VPortal Parental Controls enabled. Vonage V-Portal User Guide
Using Static IP Addresses Although not commonly used, Static IP...
User Guide - Page 111
... data at www.vonage.com/tos. physical and logical. For example, your web browser. One Ethernet port, an Internet port where you can connect your Internet connection. In TCP/IP networks, ports are two types of port it is a protocol used as a bridge between a single sender and multiple receivers on it. This allows one IP address to be allowed...
Vonage Knowledge Base Results
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Vonage Support - Phone Adapter Login Information
... router Motorola VT2442 Motorola VT2542 Uniden UIP1869V V-Tech IP8100 VTech Instructions for retrieving your Vonage device for specific instructions on how to login. The IVR (Interactive Voice Response) will appear on the device will respond with the IP address. To obtain the IP address of the D-Link VTA, perform the following steps: Pick up the phone connected... -
Vonage Support - Vonage V-Portal LCD Status Messages
... to make calls when this message displays. Retrieving IP address When you reset the device through the Web UI, reset by R20;HoldR21; It is not yet connected to the Vonage network so you can not use the V-Portal to make calls". If the LAN port is connected, the Ethernet (LAN) port icon displays on the LCD before the V-Portal... -
Vonage Support - Installing Multiple Vonage Devices
...have activated LINE 2 for the Cable/DSL modem to the router for a dial tone. Pick up . Your Internet connection should be downloaded such as it did before continuing. Did ...modem, router, and computers. Connect the appropriate Power cable to the Cable/DSL modem. Do not interrupt the configuration process by unplugging the power or lifting the receiver on the router. Repeat steps...
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