Vonage VDV21-VD Support Question
Vonage VDV21-VD Support Question
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Question posted by dwilkinsmusic on October 13th, 2011
Retrieving A Telephone Message. How Do I Replay A Telephone Message
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Related Vonage VDV21-VD Manual Pages
User Guide - Page 1
...speed Internet connection. Well, the Vonage V-Portal defines the term. From the LCD Display messages to the color coded ports on Warranty, Remedy and Liability.
YOU. Pay particular attention to... directly into your broadband modem and use the two green RJ-11 telephone ports to plug in single-port wired router supports your own home network (often referred to the user ... Just...
User Guide - Page 3
... phone cord with your phone to or from the port. You'll also see What kind of telephone cord should I use to connect the phones for one line of Vonage service, you peel off the... particular attention to the V-Portal. When you sign up for your equipment (such as a computer or router) connected to connect your V-Portal.
The yellow LED is lit solid when the port is activity on ...
User Guide - Page 7
... connected to the Vonage network so you can successfully access the Internet. The display backlight is on and set to make calls" displays. Retrieving Profile
When you see this message, the V-Portal is automatically obtaining its profile from the Vonage Network. You will be able to make calls momentarily, as soon as...
User Guide - Page 11
...Configuration and Status User Interface ("Web UI"). After about 30 seconds, plug it as a V-Portal, router, computer, or printer) in again. By automatically cloning the MAC address, Vonage saves you use PPPoE....
If you still get the "Internet Connect Error [Code 002]" message, call your ISP to the Internet but you are using V-Configure.com, please enter 192...
User Guide - Page 14
...setting up for assistance. Contact Vonage customer care. Using a standard two-wire telephone cord normally resolves this error message displayed even though the V-Portal is already activated. Login to the V-Portal's...your ISP before accessing the Internet. Typically you'll see this message if you've used a four-wire telephone cord to connect your FAX machine to 14 Section 11 which explains...
User Guide - Page 15
... 2 and call Vonage at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? Using a standard two-wire telephone cord normally resolves this message if you 've replaced the telephone cord, run the phone ports diagnostic test (System > Diagnostics > Test Phone Ports > Run Tests?). Start using Vonage service when the Phone...
User Guide - Page 16
... service when the Phone 1 icon displays. For FAX Machines: You might also see this message if you would like to use your VDV21 with your V-Portal. Start using Vonage service.
For phone cord recommendations, see What kind of telephone cord should I use in the phone ports of your V-Portal. Put phones back on...
User Guide - Page 17
...to hire someone to make or receive calls on Warranty, Remedy and Liability. Replace the four-wire telephone cord with a known good phone and a known good cord. 2. If the problem still exists there... and a phone cord you know each of your phones and phone cords are on-hook and the message still displays, simply using Vonage service when the Phone 1 icon displays.
• If you have ...
User Guide - Page 18
... ports of your phones and phone cords are in the phone cradle (on -hook and the message still displays, simply using Vonage service when the Phone 2 icon displays. For phone cord recommendations, see What kind of telephone cord should I use a standard two-wire phone cord with a known good phone and a known good...
User Guide - Page 19
...problem still exists there could be able to use your V-Portal with the existing telephone wiring in your phones are using Vonage service when the Phone 1 icon displays...five phones on hook).
2. To resolve the issue:
1.
to green port 1 are on hook).
2.
This message displays if the handset of any of phones you would still like to make or receive calls on Warranty, Remedy...
User Guide - Page 21
... green ports of your V-Portal.
to use your V-Portal with this message if you 've used four-wire telephone cords to connect your phone jacks. Note: You will not be connected...a short in your V-Portal. For FAX Machines: You might also see this message if you 've used four-wire telephone cords to connect your home phone wiring hasn't been completely disconnected from phone ports...
User Guide - Page 22
...2 during the short time the test is sitting snugly in the phone cradle (on -hook and the message still displays, simply using your V-Portal. Start using Vonage service when the Phone 1 and 2 icons display...a short. Replace it with known good phones and known good cords.
2. Replace the four-wire telephone cords with your home wiring:
1.
Note: You will not be able to run the phone ports...
User Guide - Page 23
... the short time the test is faulty, you'll see this message displayed. Start at www.vonage.com/tos.
This message displays if the handset of any phone line, there is running .... 3. Lines Load Error [Code 219] Too many geographic areas. If you have a faulty phone. To use your V-Portal with the existing telephone...
User Guide - Page 26
... menu displays, select Erase to delete the selected entry or Erase All to delete all entries. A confirmation message will display.
A confirmation message will be displayed. Simply press SELECT> to confirm the deletion or BACK> to retrieve voicemail when someone else in the format XXh XXm XXs (hours minutes seconds). Easy!
Choose Easy Dialing...
User Guide - Page 35
... volume. View the Terms of telephones on Warranty, Remedy and Liability. You can be given the opportunity to select the line for each setting. The LCD messages and menus can select Off, Low...different level when there's no Voicemail waiting and Voicemail allows you to view the URL for the LCD messages and menus? Choose Settings > Volume > Phone Line 1 (or Phone Line 2). Vonage V-Portal ...
User Guide - Page 37
...to access any website and there is a problem.
View the Terms of the V-Portal is router.
Vonage V-Portal User Guide
Enter the password in to use. You are at www.vonage.com...The default password is very simple to the Web UI you are now logged in page displaying an error message indicating there is a problem with your Internet connection - When you do one of the following:
&#...
User Guide - Page 99
... after an additional 10 seconds you have one (Plug the router's power cord snugly back into the back of the V-Portal. message displayed.) c. Absolutely! Many installation issues, such as www.vonage.com.)
Disconnecting any website, such as no dial tone on your telephone or no Internet connection on Warranty, Remedy and Liability. Vonage...
User Guide - Page 100
...to "Off" (Click the Select> button on your favorite Internet applications, like email or instant messaging, open a web browser and access an external website like www.vonage.com. You will get ...You'll typically use any of telephone cord should I 'm still not getting a dial tone. Help!
o If you may have a dial tone, look for an error message displayed on your Internet connection type...
User Guide - Page 102
...or other Ethernet device, an Ethernet hub, switch or router is included with the V-Portal's built-in the phone ports of telephone cord should I set up a Local Area Network with ...-based Configuration and Status User Interface ("Web UI") provides parental controls that require some unsolicited messages to be transmitted through the V-Portal, you to limit your children's access to websites on...
User Guide - Page 111
...allows two devices to the IP address in your telephones or fax machine. For example, your ISP....communication of Service by multiple programs to the router using Javascript and are transmitted through your Internet...and Liability. Ping is a utility that messages are secure when they are often used for... VPN is a protocol used as a bridge between a single sender and multiple receivers on...
Vonage Knowledge Base Results
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Vonage Support - Vonage V-Portal LCD Menu
...provide the agent with the majority of telephones on the V-Portal to move to ...for each function using the Vonage phone line, a message indicating that by a Vonage Customer Service agent. How...you start at the main menu, click to retrieve your V-Portal, including language, brightness, contrast, ...? The IP address, subnet mask, default router, and DNS servers will be displayed. To ... -
Vonage Support - Vonage V-Portal Tips and Troubleshooting
...telephone wiring in to make phone calls but I operate a Virtual Private Network (VPN) application behind the V-Portal? If you are firmly snapped into an active green phone port on the LCD and follow the advice for Phone Port 2. V-Portal Router Capabilities What is circled in for the error message...on a four-wire telephone cord has four copper wires in router? My high-speed Internet... -
Vonage Support - Voicemail Plus Advanced
...click the Manage Voicemail link. Key Function To accept To replay To re-record Mark as an Extended Absence Greeting To cancel... certain days of the week, or a specific day of the telephone buttons and their corresponding functions for the new PIN. Each mailbox can...and Greeting Change PIN Enter a new PIN followed by the Message Information feature. Figure 2 illustrates an overview of the year....
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