Vonage VDV21-VD Support Question
Vonage VDV21-VD Support Question
Find answers below for this question about Vonage VDV21-VD.Need a Vonage VDV21-VD manual? We have 1 online manual for this item!
Question posted by warlordz666 on July 5th, 2012
Having Issues
I have a vdv21-vd adapter and I have it plugged in to my modem/router combo in a ethernet port on the vonage device and then I have the phone plugged in slot 1.I can not call and not get the voicemail.Do I have this thing hooked up wrong
Current Answers
Related Vonage VDV21-VD Manual Pages
User Guide - Page 1
... yellow Ethernet (LAN) port of Service by plugging in another router or switch and connecting network devices, such as a LAN, "Local Area Network") by visiting the Vonage website at the same time, and because it's Vonage, you to know your V-Portal
Ever hear the term user friendly? The V-Portal can plug one computer directly into your broadband modem and...
User Guide - Page 3
... it as the port you 'll typically plug your secondary line to connect your cable or DSL modem. View the Terms of both the blue Internet port and the yellow Ethernet (LAN) port. represents Phone Port 2 or Phone Line 2. For example, if the yellow LED on the sides of Service by visiting the Vonage website at www.vonage.com/tos. For...
User Guide - Page 11
... again.
Many DSL service providers require that device's MAC address by visiting the Vonage website at www.vonage.com/tos. Enter V-Configure.com into the address bar of a web browser and navigate to the Basic Setup page (from a computer connected to your V-Portal through the yellow Ethernet port, either directly or as your V-Portal with...
User Guide - Page 19
... > Diagnostics > Test Phone Ports > Run Tests?).
Line 2 Off Hook Error [Code 018] Check that all the phones will not be able to make or receive calls on hook).
2. Pay particular attention to green port 1. To resolve the issue:
1. This message displays if the handset of any of five phones to identify the faulty phone. Start at www.vonage.com/tos...
User Guide - Page 21
... message typically displays if there is running.
3. Start at 1-VONAGE-HELP (1866-243-4357) for more information. Vonage offers a professional installation service in Lines Error [Code 215] Faulty phones or home wiring. Plug phones directly to wall jacks in the phone ports of the V-Portal are off-hook. For phone cord recommendations, see this message if you 'd prefer to...
User Guide - Page 23
... menu and choose System > Diagnostics > Test Phone Ports >
Run Tests?. If you have a faulty phone. If you might have five or less phones you want to hire someone to fix your phones are on hook). 2. Start using Vonage service when the Phone 1 and 2 icons display. Make sure all the phones will run the phone ports diagnostic test to determine if the...
User Guide - Page 32
... with a problem, the representative might want to allow Internet access. Pay particular attention to know the IP address, subnet mask, default router, and DNS server settings for the Internet port, start at the main menu and choose System > Device Info.
To display network information for the V-Portal's Ethernet (LAN) port. Start at www.vonage.com/tos.
User Guide - Page 33
...to send large files from your phone is in the following format:
IP Address xxx.xxx.xxx.xxx Subnet Mask xxx.xxx.xxx.xxx Default Router xxx.xxx.xxx.xxx DNS Server...displayed along with them? If you call a Vonage representative for the Ethernet port, start at the V-Portal's main menu and choose System > Diagnostics > Test Bandwidth.
Since Vonage phone calls use this setting. Here's how:
o...
User Guide - Page 36
...Pay particular attention to the Ethernet port of Service by visiting the Vonage website at www.vonage.com/tos. NOTE: If you 're a DSL user and need to make phone calls and use it as... Web browser, such as a router with networking knowledge who want to set up PPPoE, the V-Portal has a Web-based Configuration and Status User Interface ("Web UI"). Vonage V-Portal User Guide
V-Portal Web-...
User Guide - Page 43
...Protocol.
DHCP
DHCP is illustrated below. Every device on the Ethernet (LAN) port. (This includes a DSL modem with a built in this case, choose ...router in this section. You do not need to change your ISP • your Vonage device requires no additional configuration to get your Vonage device is managed by visiting the Vonage website at www.vonage.com/tos. Once your Vonage...
User Guide - Page 44
...:
• Enter the MTU Size** (optional). If you had previously set your ISP or Vonage Customer Care has asked you did not specifically configure to use different IP Addresses for every device connected to the router, then your Vonage device requires no value is the easiest Internet connection to the Internet sub-menu. Select DHCP...
User Guide - Page 47
...Vonage device should keep the PPPoE session active when you need your ISP. • Be sure the Enable PPPoE Keep-Alive drop down list. Choose PPPoE as your V-Portal directly to Point Protocol over Ethernet...a router or your DSL modem has a built in seconds. We recommend using a User name and Password to access the Internet and you are connecting your connection type. Vonage V-...
User Guide - Page 48
...Portal is unable to make calls when you to 48 Section 11 which explains limitations on the phone and your child can share your telephone as an office building or a home. Assuming you...the V-Portal did not have router capability, you are typically within a small geographic area such as a device that can think of Service by visiting the Vonage website at www.vonage.com/tos. This means ...
User Guide - Page 49
...V-Portal is like to connect an additional device, such as a router. The following screen will need to the Web UI. Every device on the Basic Setup tab and then choose... use DHCP you can simply plug the device into the yellow Ethernet port on Warranty, Remedy and Liability. Pay particular attention to the V-Portal Ethernet port has DHCP enabled. Vonage V-Portal User Guide
(In ...
User Guide - Page 52
... be using your router values. The following screen will be re-entered after a hard reset. For more information on resetting your V-Portal and perhaps customizing it resets all your Vonage device in that city.... Terms of the settings that are lost are critical things you entered back to perform a hard reset on the back of the device or via the Factory Defaults page of these items ...
User Guide - Page 58
... in a network including routers, cards, printers, gaming consoles and adapters have MAC addressed registered with the ISP onto the Vonage device, so you , a MAC address uniquely identifies a hardware interface on a network. Pay particular attention to 58 Section 11 which explains limitations on the Advanced Setup tab. This may be disabled.
The Port Setting screen will...
User Guide - Page 101
... wires in the phone ports of Vonage service, use a FAX machine with my V-Portal? You can purchase an Ethernet adapter or a USB to Ethernet Converter to connect your computer to 101 Section 11 which explains limitations on distributing Vonage service to your wall jacks throughout your Parental Controls user name and password (not the router user name and...
User Guide - Page 102
...the yellow Ethernet port of your LAN.
Login to your LAN. Vonage V-Portal User Guide
Tip: You'll typically use in the phone ports of the V-Portal? The V-Portal supports a firewall, port triggers, ...? Connect a router, a switch, or a hub to set up email alerts of devices to your computer or on Warranty, Remedy and Liability. Whether you to the yellow Ethernet port of the popular...
User Guide - Page 103
...your LAN.
After about 30 seconds, plug it in red on the rear of...router settings you 'd like more detailed information, the "Vonage V-Portal Web User Interface" section provides complete information and displays the Factory Defaults page for IPSec and PPTP, the most common VPN protocols. Enter V-Configure.com into the address bar of the V-Portal or through the yellow Ethernet port...
User Guide - Page 111
... equipment) stores this information and lets you or your phone line or Cable service.
Some ISPs supply combination modem/routers. SMTP is the communication of destinations simultaneously. Vonage V-Portal User Guide
share your telephones or fax machine. Physical ports allow you can connect a modem and 2 phone ports where you to the Internet - Your V-Portal (or your...
Vonage Knowledge Base Results
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Vonage Support - Vonage V-Portal Web User Interface
...plug the device into the yellow Ethernet port on Local Area Networks that needed it to configure the PPPoE connection. router...these requests to store such things as it . The is... to use it from other issues. Special characters and spaces are... your DSL modem has a built in using a router behind a router or your...wiring or a faulty phone. Receiver-Off-Hook Test , as Enter ... -
Vonage Support - Motorola VT1005 Troubleshooting Guide
...phone does not ring, perform the following steps: Check to make sure the phone is plugged into the Motorola voice terminal device's phone port 1 or phone port 2 Check to make sure you can purchase a USB to Ethernet... If you will need to purchase a router and connect the phone adapter to the router to use our service. If your computer to the router, and ultimately the Internet. Then you do... -
Vonage Support - Installation with the Linksys WRTP54G
... green phone port #1 on your modem; Failure to your ISP. The Ethernet #1 light on the WRTP54G Router. CONNECT button to step 11. If not, the Vonage device will need to use DirecTV and TiVo with Vonage? The order in which is plugged into the green phone port #1 on the WRTP54G Router. Connect the included power adapter to work , you may need phone port...
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