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Vizio E470VLE Support Question

Vizio E470VLE Support Question

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Question posted by pzolan45771 on August 31st, 2016

No Picture Using Either Hdmi Inputs

My Vizio E470VLE was working fine, then stopped, with no picture. Power does come on, but when I checked to see whether a good input to either HDMI port would product a picture, nothing. I do get a full, clear picture when hooking up to my laptop using a RG-232 cable. For what it's worth, the HDMI inputs stopped working right after a good thunderstorm in our area. Nothing else in the house was affected. I put a different TV in its place and all the equipment feeding it (receiver, DVD, cable box, and both existing HDMI cables) work just fine. And when I use the functions on the remote, all the options respond properly.Thoughts?

Current Answers

Answer #1: Posted by TheWiz on September 1st, 2016 5:23 AM
This answer was accepted by the poster of the original question.
TheWiz

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Unfortunately it sounds like a power surge damaged some of the internal components of the TV. You'll have to have it looked at by a local electronics repair shop.

Related Vizio E470VLE Manual Pages

User Manual - Page 7

... the TV on a Wall 2 Controls and Connections 3 Rear Panel 3 Front Panel 3 Remote Control 4 Left Side Panel 4 Replacing the Batteries 5 Connecting Your Devices 6 Before You Begin 6 Connecting Your Devices 6 Completing the First-Time Setup 8 Using the On-Screen Menu 9 Navigating the On-Screen Menu 9 Changing the Input Source 9 Setting the Screen Aspect Ratio 10 Changing the...
User Manual - Page 8

... Signal 29 There is no power 29 The power is on, but there is no image on the screen 29 There is no sound 29 The colors on the TV don't look right 29 The buttons on the remote aren't working 29 The image quality is not good 29 The picture is distorted 30 The...
User Manual - Page 10

E470VLE Be sure the mount you choose is clear of debris that came with your mount. Be sure the surface... After you have the correct mount for your TV. 5. Using a Phillips-head screwdriver, remove the base by inserting and tightening the included screws. 4. Installing the TV on a Wall To mount your TV on a flat, level, and stable surface. See Appendix A Specifications for the...
User Manual - Page 11

... video/audio device. Front Panel Optical Audio Out HDMI (1, 2) Component RCA Audio In (For use with HDMI ports) RCA Audio Out AC IN Rear Panel RGB PC: Connect RGB cable from computer. Controls and Connections Rear Panel PC Audio In Cable/Antenna RGB PC Composite AV 2 RCA Audio In: Connect audio for an HDMI input. HDMI (1,2): Connect HDMI devices. Cable/Antenna...
User Manual - Page 12

... 3 seconds to play music or photos. 4 E470VLE Power/Standby A/V Controls Menu Arrow Guide Channel Up/Down Last Input Shortcuts Number Pad Dash (-) Remote Control With each press of the TVs audio. Channel Up/Down: Change the channel. Input: Change the input device. Menu: Display on . 2 Left Side Panel Remote Control Power Menu Channel Up Channel Down Volume...
User Manual - Page 13

..., the channel will display a different input. E470VLE 2 Power/Standby: Turn the TV on -screen menu. Exit: Close the on or off . Dash (-): Use with local hazardous waste regulations. •...inside the battery compartment. 3. Number Pad: Use the number pad to the channel last viewed. Close the battery cover. • Use only good quality batteries. • Inserting the batteries...
User Manual - Page 14

... desktop resolution on both the TV and your device are ready to use your newly connected device, press the INPUT button on the remote and select the connection type (HDMI, RGB, etc) from wall) Perform a channel scan. Ensure the TV has a matching port available. 3. To connect a device to the HDTV: 1. When you have a cable...
User Manual - Page 15

Use the cable(s) shown to connect the TV to your device. BEST BETTER HDMI RF/ COAXIAL RGB COMPONENT GOOD COMPOSITE AV 3 Select One: OR OR OR OR DIGITAL DIGITAL / ANALOG ANALOG ANALOG ANALOG Device Connection Chart 7 E470VLE Select one of the connection types.
User Manual - Page 17

... the MENU/OK button on the remote. Use the Arrow buttons on the remote to highlight the input source you can: • Change the input source • Change the screen aspect radio...the sleep timer • Adjust the picture settings • Adjust the audio settings • Change TV settings • Access the help menu Changing the Input Source External devices such as DVD ...
User Manual - Page 19

...will still appear on the remote to select the caption channel you wish to see , use the Left/ Right Arrow buttons on the top and bottom of the display image. &#... highlighting the type of the display image. • Wide stretches a 4:3 aspect ratio picture to fill the screen. E470VLE 5 Changing the Screen Aspect Ratio The TV can display closed captions you are watching widescreen...
User Manual - Page 21

.... Adjusts the edge sharpness of the picture. E470VLE Adjusting the Picture Settings Your TV display can be used to sharpen non-HD (high definition) content; Also try these modes for other sports. • Custom picture mode allows you to manually change the picture mode: • Standard mode sets the various picture settings to suit your preferences and...
User Manual - Page 22

... is optimized for television viewing. • Cool produces a blue-hued picture. • Computer optimizes the picture for large areas of the picture. Optimizes the picture for the best picture. The Color Temperature menu is displayed. 3. 5 E470VLE Adjusting the Advanced Picture Settings To adjust the advanced picture settings: 1. From the Picture Settings menu, use as a PC monitor...
User Manual - Page 23

...of the display image. • Fine Tune - The Audio Settings menu is displayed. 2. Use the Arrow buttons to highlight the ...HDMI or RGB input, the size and position of the display image can be adjusted. Adjusts the boost or attenuation of the display image. • Horizontal Size - Adjusts the horizontal (left and right speakers. • Lip Sync - From the Picture Settings menu, use...
User Manual - Page 24

...television commercials or channel changes. Press the MENU button on the remote to highlight the TV Settings icon and press OK. Use the Arrow buttons on the remote. Use the Arrow buttons on the remote. Use... the EXIT button on -screen menu is displayed. 4. The on the remote. 16 E470VLE Resetting the Audio Settings To reset the audio settings to highlight Advanced Audio, then press ...
User Manual - Page 25

...channels. Wait until the channel scan is displayed. 4. E470VLE 5 Changing the TV Settings Using the TV settings menu, you can detect and display ...input, such as an external antenna or cable TV connection, you must set the tuner mode. 1. The Tuner Settings menu is 100% complete. Press the EXIT button on the remote. 17 The on the remote to -air broadcast television channels are using...
User Manual - Page 31

...highlight the Settings icon and press OK. Use the Arrow buttons on the remote. The on-screen menu is displayed. 4. E470VLE 5 Adjusting the CEC Settings The CEC ...picture and audio settings: 1. Highlight Yes and press OK. 5. The Settings menu is displayed. 2. The on -screen menu is connected and supports CEC. 5. See your TV enables you would like to control HDMI...
User Manual - Page 33

... Upcoming Programs Program Description Date/Time Next Channel Closed Captioning/ Channel Lock Information Program Title/CC Information Channel/Input Information Program Description Digital Episode Guide & Info Window 25 Using the Info Window The Info Window can be displayed by over-the-air digital television stations as well as the current time and date.
User Manual - Page 37

... on page 13. • Reset the picture settings. The image quality is securely attached to 4pm (PST) The TV displays "No Signal." • Press the INPUT button on page 15. • Check all devices are using this troubleshooting guide. Friday: 6 am to the TV. • Press the Power/Standby button on the remote or press...
User Manual - Page 38

... (dots) that H-Size and V-Position in the image. • If you are in RGB mode (computer), ensure that are using an extremely high level of product and do not constitute a defective product. E470VLE When I change input source, the display image changes size. • The TV remembers the viewing mode on the screen. • When your...
User Manual - Page 39

...: Brightness: HDMI Inputs: Component Video Inputs: Composite Inputs: RF/Coaxial Input: USB Ports: RGB Inputs: OSD Language: Audio Outputs: Number of Speakers Watts/Channel Simulated Surround: Sound Leveler: E470VLE 47" Class...Range: Maximum Power Consumption: Standby Power: Remote Control Model: Zero Bright Pixel Defect Guarantee: Certifications/Compliances: B E470VLE Yes Energy Star 100~240 VAC @ ...

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