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Uniden UDR744 Support Question

Uniden UDR744 Support Question

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Question posted by kim71793 on September 3rd, 2016

Trouble Accessing The Mobile App. Forgot Password. Won't Let Me Change It

Hello,I can't get into mobile app. I forgot my password but there is no "forgot password" option. also, the default password 000000 doesn't work. Please help.Thanks

Current Answers

Answer #1: Posted by Odin on September 3rd, 2016 8:14 AM
This answer was accepted by the poster of the original question.
Odin

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April 10th, 2010

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The default password won't work once you've created your own password--if it did, the password would serve no purpose. Uniden may be able to help you. See the contact information here--https://www.contacthelp.com/uniden/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Uniden UDR744 Manual Pages

English Owner's Manual - Page 3

... Motion Detection Settings Screen 33 Network Setup Screen 35 Firmware Upgrade Screen 38 REMOTE ACCESS 40 OVERVIEW...40 REQUIREMENTS 40 SET UP THE U GUARD APP 40 U GUARD APP SCREENS AND ELEMENTS 42 Camera List Screen 42 Live View Screen 44 UDR744 Operation Basics 45 RECORDING LIVE VIDEO (MONITOR ONLY 45 PLAYING BACK RECORDED VIDEO 45...
English Owner's Manual - Page 5

... to128GB supported (8GB included) 5 This section describes your surveillance system to the internet and access it from Sunday to physically set it is set up . •• Uniden Guardian™...abbreviated format. GETTING STARTED USING THIS MANUAL This manual is used. •• Remote Access. This section tells you will find detailed descriptions of each screen and how it up in...
English Owner's Manual - Page 6

...; Camera: 9v DC 600mA (+/-5%) •• RF range: 150 meter (Line of sight) •• New recording indicator/ Memory card full indicator •• Quad view •• PIR trigger and Video motion detect alert •• Night vision up to 40 feet •• Direct connection to router for remote access...
English Owner's Manual - Page 23

Advanced Setup (see page 35) Set up Dynamic or Static IP address Reset Password Reset app password to the default (000000). (see page 37) Information Displays and allows you have to "introduce" the camera and monitor to change information about (see page 23) Sub-Screens What it Does A single screen lets you want to channels 1 and 2. When you...
English Owner's Manual - Page 28

... (tap NO). 2. If you the option of allowing File Overwrite (tap YES) or, if File Overwrite is full. Tap to return to access the File Overwrite function. Tap to the... previous screen. SYSTEM SETTINGS SCREEN Use these setting options to continue recording. File Overwrite This feature lets ...
English Owner's Manual - Page 29

... to set your wireless network using the Ethernet cable in order to synchronize with an internet time server if you want the internet clock to access the Date & Time screen. Tap the up or down arrow to set the month, day, and date. 3. Tap the up or down arrow to set...
English Owner's Manual - Page 30

... the monitor is in. The most commonly used time zones for this system are using the app in . [Default = (GMT-5:00) Eastern Time (USA & Canada)]. 1. Eastern Standard (Default) ●● GMT-06:00 - Tap to return to turn Daylight Savings Time on or... Standard 3. Tap . Yukon Standard ●● GMT-10:00 - Tap to return to remotely access your camera's time zone and then tap it.
English Owner's Manual - Page 35

... return to see the Network Setup screen and option. Advanced Setup 1. NETWORK SETUP SCREEN This selection lets you do not want affected by motion detection. 3. Tap the squares that cover the areas of the image you determine your network connection type, reset the APP password, and review your network details. 2. Tap to the...
English Owner's Manual - Page 37

Tap to display the Information screen, then tap to return to the Reset Password screen. Tap YES, then tap to return to the Information screen. 37 Reset Password The Reset Password feature resets the Uniden U Guard app's password to the internet. Information This screen displays current IP informatiion when the system is connected to the default (000000).
English Owner's Manual - Page 40

... with your system. REMOTE ACCESS OVERVIEW Uniden's U Guard app lets you view live video from an iPhone®, iPad®, or AndroidTM smartphone or tablet. Turn on the monitor. 2. Separate instructions are provided for the Uniden U Guard app. Connect the UDR744 monitor to launch the app; Download the app through the Apple App Store or Google Play.
English Owner's Manual - Page 41

... the back of the monitor. Enter the default password (000000). 7. Enter the UID code from the label on the back of the monitor. ●● Scan the QR code on the label on the Add Device screen. 5. There are four ways to do not have a camera assigned to display the Network Information screen. The...
English Owner's Manual - Page 42

...: Icon Feature name Description App Options Reconnect A dropdown menu provides these options: • Add. Leave the app. Add a camera to your system. • Exit. It provides a list of cameras on your system and an option to add a new camera. U GUARD APP SCREENS AND ELEMENTS CAMERA LIST SCREEN When you open the app on your mobile device, the Camera List screen displays. Tap...
English Owner's Manual - Page 43

... amount of recordings. Tap on a recording to search for recordings within an hour, day, week, etc. Delete your camera from the mobile device. You can also access the following advanced settings: View Event • Video setting (High, Medium, or Low) • Alert Interval. Icon Feature name Description Edit Device Change the camera name or its password.
English Owner's Manual - Page 44

... Live View screen displays, showing live video from the mobile device. Channels 44 Tap this icon to take a snapshot of the image on and off. Tap this to view. Turns camera audio on video. Change Tap to select a different channel to talk back through the camera. These snapshots display in thumbnail format. Icon Feature...
English Owner's Manual - Page 45

... the Playback pop-up menu ( ). Tap it again to perform the most commonly used actions for the camera to access recorded video files. Either way, the following screen displays. 45 RECORDING LIVE VIDEO (MONITOR ONLY) 1. UDR744 OPERATION BASICS This section gives you instructions on the Live screen or you might find useful. You...
English Owner's Manual - Page 48

... stop recording video Set up automatic recording schedule Delete recording schedule From monitor, do this ... Select the camera(s) whose schedule you want to modify and tap MODIFY to view the Recording Setup screen. (See"Schedule... 3. From General Settings/ NA Recording Setup, tap icon. UDR744 BASIC OPERATION To do this ... From app, do this... 1. The icon turns blue. 1.
English Owner's Manual - Page 49

... Tap it . The video begins playing (see page 18). From the Main screen, tap From the Camera List screen: the pop out menu tab and then tap . File List displays the recorded 2. Take... the Live View screen. To do this... The Recording 1. Tap YES to delete it . From app, do this... NA From your device's photo gallery View snapshots Delete snapshots NA Tap from the Live...
English Owner's Manual - Page 50

... the Camera List, tap . 2. NA From the Live View screen, tap .Sound is now audible through the mobile device. A list of channels displays. 2. Tap the channel you want to the default password (000000). Sound is now audible through the monitor. The Modify Password screen displays. Tap the icon. 2. Change password (mobile device only) Reset password (Resets the app password...
English Owner's Manual - Page 51

... press and hold the pairing button. To do this ... NA NA 51 From app, do this... • make sure the camera is plugged in. • make sure that the camera's antenna is attached and the monitor's antenna is extended. • make sure the camera is paired to the correct channel. • re-pair the...
English Owner's Manual - Page 54

...camera is paired to the correct channel. • re-pairing the camera and monitor. • moving the camera closer to the monitor; The motion sensor goes off when there's nothing there. If... The camera.... • making sure the camera is plugged in Camera Setup (see page 10). •...the camera is still memory available on improving video quality. 54 The camera's signal...

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