Toshiba Satellite C855D-S5303 Support Question
Toshiba Satellite C855D-S5303 Support Question
Find answers below for this question about Toshiba Satellite C855D-S5303.Need a Toshiba Satellite C855D-S5303 manual? We have 1 online manual for this item!
Question posted by bljteach32159 on March 9th, 2013
Toshiba C855d-s5303 Memory Upgrade
I removed the 2GB memory module, and replaced it with two 4GB modules. I double-checked to ensure the new modules were properly seated. When I turned my laptop on, the "Toshiba" start-up screen flashed across my display 1X, and then shuts down.
I already tried reinstalling each module individually, to see if the laptop would work with a single 4GB module. Still, the PC runs for a split second, and then shuts down. The new memory is PNY DDR3 PC3-10666.
Upon removing the two 4-GB modules, and reinstalling the original 2GB module, my laptop still boots up for a split second, and then shuts down. What might the problem be?
Current Answers
Answer #1: Posted by tintinb on March 12th, 2013 9:57 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
I think this might not be a memory or RAM issue. This is usually caused by a n overheating of the processor. Remember rthat the processor has a programmed instructions to shut itself down if it reaches a certain temperature. To fix this, try to check the Fan and Heat Sink. Make sure that these are properly inserted to their slots.
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related Toshiba Satellite C855D-S5303 Manual Pages
User Guide - Page 20
...Toshiba 42 To Shut down your computer 43 To Restart your computer 43 To place your computer in Sleep mode 44 Adding optional external devices 45 Adding memory (optional 45 Installing a memory module 45 Removing a memory module 51 Checking total memory...Directing the display output when you
turn on the computer 69 Adjusting the quality of the external display......70 Customizing your...
User Guide - Page 21
... Start screen 77 Saving your work 78 Backing up your work 78 Using the optical disc drive 78 Optical disc drive components 79 Media control buttons 80 Inserting an optical disc 80 Removing a disc with the computer on 81 Playing optical media 81 Recording optical media 82 Removing a disc with the computer off 82 Toshiba...
User Guide - Page 22
...Removing the battery from the computer .........94 Inserting a charged battery 95 Taking care of your battery 97 Safety precautions 97 Maintaining your battery 98 Disposing of used batteries 98 Traveling tips 99
Chapter 4: Exploring Your Computer's Features 100
Exploring the Start screen... 107 Using the Memory card reader 108 Inserting memory media 108 Removing memory media 109
Chapter ...
User Guide - Page 42
..., the setup guides you turn on your rights under the Toshiba Standard Limited Warranty. Product registration can be completed by one of three methods:
1 From the Toshiba Web site at register.toshiba.com: Type in the requested information and complete the registration process.
2 From the Start screen: Type Registration while in the Start screen, locate and complete the...
User Guide - Page 45
...Before adding external devices or memory, Toshiba recommends setting up your software. Installing a memory module
Memory modules can be installed in minor bodily injury. Failure to increase the computer's memory if you use complex software or process large amounts of today's popular applications.
The surrounding area may be hot. Getting Started
45
Adding optional external devices...
User Guide - Page 46
...If you turn off the computer. 46
Getting Started
Adding memory (optional)
To avoid damaging the computer's screws, use light are off. If only one or two memory modules. Make...Before you install or remove a memory module while the computer is to step 5.
1 From the Start or Desktop screen, move your work. Slot B is the bottom slot. Installing a memory module with the computer's power...
User Guide - Page 47
... then turns off.
5 Unplug and remove any cables connected to your Quick Start document.
8 Using a small Phillips screwdriver, loosen the screw(s) that secure the memory module slot cover. You can damage the computer and the memory module. Do not try to prevent scratching the top cover of computer
(Sample Illustration) Removing the memory module slot cover Do not remove the memory module...
User Guide - Page 48
... the new memory module from its antistatic packaging, without touching its connector.
12 Locate an empty memory module slot on the computer. NOTE
For this model, Slot A is the top slot.
Avoid touching the connector on the memory module or on the underside of "Removing a memory module" on page 51.
Slot B is the bottom slot. 48
Getting Started
Adding memory (optional)
9 Remove the...
User Guide - Page 49
... is fully inserted into the socket, press downward on the top edge of the module to seat the module into place securely with the matching key in the side of the socket. Getting Started
49
Adding memory (optional)
13 Pick up correctly, repeat steps 14-15. If the latches and cutouts do not line up...
User Guide - Page 50
... slot
NOTE
For this model, Slot A is the bottom slot. The memory module should be installed in place. 50
Getting Started
Adding memory (optional)
latch
latch
(Sample Illustration) Pressing down on page 95.
18 Turn the computer right side up. Slot B is to remove the soft cloth from the work surface before restarting the computer. Back...
User Guide - Page 51
...Removing a memory module
If you need to remove a memory module:
1 Complete steps 1-10 in "Installing a memory module... "Checking total memory" on or when an AC adaptor is connected to a power outlet (even if your computer is turned on... additional memory module. Getting Started
51
Adding memory (optional)
Always make sure your computer and AC adaptor have at least one memory module installed ...
User Guide - Page 52
... memory module
4 Replace the memory module slot cover and secure it out of the above cases, the Sleep configuration will be saved.
2 Pull the latches away from the work surface before removing/installing the bottom module.
3 Gently lift the memory module to remove the soft cloth from the memory module. 52
Getting Started
Adding memory (optional)
Do not try to remove a memory module...
User Guide - Page 53
... AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in screen. Using your computer is in "Installing a memory module" on page 45), and then check that the computer has recognized the change. Getting Started
53
Adding memory (optional)
Always make sure your computer and AC adaptor have at least one...
User Guide - Page 63
... Installer allows you to complete the installation
process. To reinstall drivers and applications:
1 From the Start screen begin typing TOSHIBA Application Installer and click your selection, or if you want to install. 4 Click Install. 5 Follow the on-screen prompts to reinstall the drivers and applications that above, click your pointer over the upper or...
User Guide - Page 108
... of supported media devices.
1 Turn the media so that the contacts (metal areas) are face down.
2 Push the media into the adapter until it locks in place.
(Sample Illustration) Inserting memory media Inserting memory media
NOTE
To locate your Quick Start document. Using the Memory card reader
(Available on the Start screen click the Camera tile. The...
User Guide - Page 138
... or to update your keyboard driver. Try replacing it again. Is your Power Plans (see your accessories information included with your computer, and for as long as a memory module, that came with ?
All these conditions affect how long the charge lasts. After a period of the entire screen, press the Fn + PRTSC key.
Keyboard problems...
User Guide - Page 146
...screen. For more information see "TOSHIBA Function Keys" on page 156.
❖ Use IPCONFIG to the
access point you are frequently addressed in the Desktop screen, move your network.
❖ If you have enabled any
error messages - The IP address for recent firmware upgrades..., from the Start screen begin typing Computer, or if you are case-sensitive.
❖ Check the Windows®...
User Guide - Page 180
... button 80 previous track button 80 using 80 volume increase/decrease buttons
80 memory
adding (optional) 45 check total memory 53 removing memory module slot
cover 47 Memory card reader
inserting memory media 108 removing memory media 109 using 108 memory module installation 45
inserting into socket 49
removing 51, 52
microphone using 106
monitor connecting 68
monitor problems troubleshooting 139...
User Guide - Page 181
... options 92 power saving options 91 precautions safety 35 printer troubleshooting 144 problem solving contacting Toshiba 154 Startup options 132 projector connecting 68
R
real-time clock (RTC) battery 85... 58 registering computer 42 removing an optical disc with computer on
81 and optical disc with computer off
82 battery from the computer 94 memory module 51 memory module slot cover 47 restart ...
User Guide - Page 182
...
Start screen 102 tips
for computing 73 Toshiba
online resources 83
registering computer Toshiba Web site 42
worldwide offices 155 Toshiba accessories
memory 45 TOSHIBA Application Installer 127 TOSHIBA Function Keys
functions 156 touch pad
using 64 traveling tips 99 troubleshooting 139
AC power light is blinking 130 battery light is blinking 131 bookmarked site not found 134 checking...
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