Toshiba Satellite C655D-S5202 Support Question
Toshiba Satellite C655D-S5202 Support Question
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Question posted by pienathur on June 23rd, 2014
Toshiba Satellite C655d Will Not Power Up
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Current Answers
Answer #1: Posted by freginold on June 4th, 2020 2:42 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to buy a new laptop than have the motherboard repaired or replaced.
For information more specific to your model, see the Troubleshooting section of the user guide (pages 164-166). You can download the user guide here if you don't have it.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to buy a new laptop than have the motherboard repaired or replaced.
For information more specific to your model, see the Troubleshooting section of the user guide (pages 164-166). You can download the user guide here if you don't have it.
Related Toshiba Satellite C655D-S5202 Manual Pages
User Manual - Page 1
GMAD00246010 03/10
Satellite® C640/C650 Series User's Guide
If you need assistance: ❖ Toshiba's Support Web site
pcsupport.toshiba.com ❖ Toshiba Customer Support Center
Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes Wrong" on page 157 in this guide.
User Manual - Page 2
...expose you to lead, a chemical known to the State of the data. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, ...PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED.
Model: Satellite® C640/C650 Series
Recordable and/or ReWritable Drive(s) and Associated Software Warranty
The computer...
User Manual - Page 7
... site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the 5.15 GHz to 5.25 GHz frequency range.
Please contact Toshiba computer product support...standard connecting arrangement (telephone jack type) for harmful interference to co-channel Mobile Satellite systems.
High power radars are designed to be used indoors for frequency range 5.15 GHz to 5....
User Manual - Page 8
...radio frequency exposure limits.
Exposure to Radio Frequency Radiation
The radiated output power of scientists who continually review and interpret the extensive research literature. ... wireless devices in strict accordance with the manufacturer's instructions as harmful. Regulatory Information
The TOSHIBA Wireless LAN Mini PCI Card must not be installed and used in conjunction with any...
User Manual - Page 9
... is subject to 5.25 GHz frequency range. Equipment (or its operation in excess of Health Canada limits for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to provide maximum shielding.
To prevent radio interference...
User Manual - Page 12
... that of the equipment listed above.
2. 12
Using this Equipment in factory product lines (Other Radio Stations).
1. Contact TOSHIBA Direct PC if you have problems with any of mobile object identification systems (premises radio station and specified low-power radio station).
1. Indication The indication shown below appears on devices incorporating this product.
User Manual - Page 13
TOSHIBA Direct PC Monday - 13
The indication shown below appears on the computer Approved by ...this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of this equipment.
(1) (2) (3)
2.4FH1
(4)
1 2.4:...
User Manual - Page 24
... found in a specific organization or environment (e.g. Nevertheless, the Bluetooth Card from TOSHIBA is much less than the electromagnetic energy emitted by devices with Bluetooth wireless technology...exposure limits. Exposure to Radio Frequency Radiation
The radiated output power of the Bluetooth Card from TOSHIBA shall be restricted by consumers. 24
Bluetooth® Wireless Technology...
User Manual - Page 28
...commitment to environmental considerations.
Disposal of the Wi-Fi Alliance.
28
Trademarks
Satellite is a registered trademark of Atheros Communications, Inc.
Wi-Fi is a registered trademark of this product may be regulated due to preserving the environment, Toshiba supports various trade-in and recycling programs. For details, please visit www.laptops.toshiba.com/green.
User Manual - Page 30
30
Contents
Turning on the power 49 Setting up your software 49 Registering your computer with Toshiba 50 Adding optional external devices 50 Adding memory (optional 50 Installing a memory module 51 Removing a memory module 57 Checking total memory 59 Recovering the Internal ...
User Manual - Page 32
... 111
Chapter 3: Mobile Computing 112
Toshiba's energy-saver design 112 Running the computer on battery power 112
Battery Notice 113 Power management 114 Using additional batteries 114 Charging batteries 114 Charging the main battery 115 Charging the RTC battery 115 Monitoring main battery power 116 Determining remaining battery power 117 What to do when the...
User Manual - Page 34
... Contacting Toshiba 180
Other Toshiba Internet Web sites 181 Toshiba's worldwide offices 182
Appendix A: Hot Keys/TOSHIBA Cards 184
Hot Key Cards 184 Using the Hot Key Cards 185
Application Cards 186 Using the Application Cards 186 Card Case 187
Hot key functions 188 Volume Mute 188 Lock (Instant security 189 Power plan 190 Sleep...
User Manual - Page 36
Your computer model may be ENERGY STAR® qualified. Toshiba is a partner in AC power mode. You can accompany you wherever you leave this computer to enter the low-power Sleep mode which shuts down the system and display within 15 minutes of the Toshiba User's Guide for more information on the computer and the...
User Manual - Page 42
... damage to rain, water, seawater or moisture. Do not turn on the power again until you have taken the computer to withstand the rigors of use, and to ... authorized service center. Keeping yourself comfortable
The Toshiba Instruction Manual for Safety and Comfort, included with the underside or surface of your work area from the power plug socket and computer.
3. Remove the...
User Manual - Page 45
... adaptor or Battery Charger could cause a fire or electric shock, possibly resulting in serious injury.
Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger (that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical...
User Manual - Page 51
...memory module is the bottom slot.
Getting Started
Adding memory (optional)
51
NOTE
Before adding external devices or memory, Toshiba recommends setting up your software.
Allow the module(s) to cool to follow these directions could result in Sleep or Hibernation ...a small Phillips screwdriver that is the top slot. Installing a memory module with the computer's power on page 49.
User Manual - Page 60
.... It is strongly recommended that you created are restored. Be sure to separately save the files you have created to an external power source via the AC adaptor.
❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on page 63.
Recover without...
User Manual - Page 73
...without overwriting the drive.
❖ Delete all partitions and overwrite all sectors on the computer. Select Toshiba Recovery Wizard, and then click Next.
2 Select Erase the hard disk and then click Next....
3 Choose one of the recovery options instead of your computer, and then power on your computer. To delete all data and partitions from the hard disk-This option deletes ...
User Manual - Page 79
... or projector
You can disable only the tapping feature. For more information, please visit www.support.toshiba.com, and enter the phrase "Mouse pointer jumps around as you type" into the Search field... move the pointer by sliding your finger on the side of the computer. 3 Connect the device's power cable to your computer if you
first need to install new software. 2 Connect the monitor's video ...
User Manual - Page 112
....
You can use it for longer periods while traveling. Running the computer on battery power
The computer contains a removable Lithium-Ion (Li-Ion) battery that enhance its maximum energy... used, thereby conserving energy and saving money in the process. Toshiba's energy-saver design
Your computer enters a low-power suspension mode when it many times.
112
Chapter 3
Mobile Computing...
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