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Toshiba SD-3109 Support Question

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Question posted by gloriagrisham57 on December 26th, 2016

Toshiba Sd3109 Dvd Video Player

Why Does My Toshiba 3109 Sd Dvd Video Player Keep Saying Disc Error While Loading

Current Answers

Answer #1: Posted by Troubleshooter101 on December 27th, 2016 8:52 AM
This answer was accepted by the poster of the original question.
Troubleshooter101

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See if the player tries to read the disc. Load a disc and listen.
Does the player make squealing noises or is it totally quiet? Squealing noises may indicate that the player is trying to synchronize with the disc but can't due to an obstruction on the lens or in the laser path inside the pickup or a defect in the pickup. This can also be caused by an intermittent signal problem due to a faulty ribbon cable.

Totally silent means that the photo sensor is not getting any usable input from the laser at all, meaning that the pickup is "blind" for lack of a better word.
This can be caused by an obstruction of the beam by foreign matter on the lens or inside the pickup all the way to a marginal or failed laser diode and/or photosensor array. This can also be caused by a bad ribbon cable with one or more severed traces.

You could try to clean the optics. This is the most common malfunction as far as i know in all disc players. It would involve taking the cover off and finding a way to expose the lense, and then cleaning it with a very gentle brush. some players have a cover for the lense that swings to the side during playing, this greatly reduces the chance of dust accumulating, but its still worth the try.

If you actually see dust on the lense, then its just that simple. clean, close, play.


It may also be worth your while to check on the small shafting that guides the carriage of the laser pickup. Dirt, grome, dust and solidified lubricant can cause stoppage of the carriage and the laser eye then fails to read the next track.see if the player tries to read the disc. Load a disc and listen.
Does the player make squealing noises or is it totally quiet? Squealing noises may indicate that the player is trying to synchronize with the disc but can't due to an obstruction on the lens or in the laser path inside the pickup or a defect in the pickup. This can also be caused by an intermittent signal problem due to a faulty ribbon cable.

Totally silent means that the photo sensor is not getting any usable input from the laser at all, meaning that the pickup is "blind" for lack of a better word.
This can be caused by an obstruction of the beam by foreign matter on the lens or inside the pickup all the way to a marginal or failed laser diode and/or photosensor array. This can also be caused by a bad ribbon cable with one or more severed traces.

You could try to clean the optics. This is the most common malfunction as far as i know in all disc players. It would involve taking the cover off and finding a way to expose the lense, and then cleaning it with a very gentle brush. some players have a cover for the lense that swings to the side during playing, this greatly reduces the chance of dust accumulating, but its still worth the try.

If you actually see dust on the lense, then its just that simple. clean, close, play.


It may also be worth your while to check on the small shafting that guides the carriage of the laser pickup. Dirt, grome, dust and solidified lubricant can cause stoppage of the carriage and the laser eye then fails to read the next track.

Thanks


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Troublshooter101

Related Toshiba SD-3109 Manual Pages

Owners Manual - Page 1

TOSHIBA _ DIGITAALUDII3 DVD VIDEO PLAYER SD-3109 OWNER'S MANUAL []_ SPATIANL-2IZ-2E"R ® ID"][I] G[_I T A L I I-E_D J® Introduction Connections Basic playback ;_ Advanced_ playback_ Function setup I Others 79077034 S 9876109600
Owners Manual - Page 3

... MANUFACTURER TO COMPLY WITH DRHS RULES 2! CFR SUBCHAPTER J APPLICABLE AT THE DATE OF MANUFACTURE MANUFACTURED TOSHIBA OF CANADA,LTD. 191 McNABB ST,, MARKHAM, ONTARIO, L3R 8H2, CANADA 31 Serial No. =. Model No. Location of your DVD video player. Retain this information for future reference. In the spaces provided below, record the Model and Serial...
Owners Manual - Page 8

... moisture. If you use a chemical saturated cloth to a warm place. • When you use the DVD video player occasionally. I Notes on locating • Place the DVD video player on and use the DVD video player in a weak detergent solution, wring well and wipe. The loaded disc may come in use volatile liquids, such as insect spray, near a TV, radio, or VCR...
Owners Manual - Page 10

... with PBC function (Version 2.0) in any other than those listed above. Playable discs 1 This DVD video player can be allowed by using the menu displayed on this DVD video player. This DVD video player uses the NTSC color system, and cannot play DVD video discs recorded in addition to operation of a VIDEO CD not equipped with PBC function (Version 1.1) Sound and movie can play...
Owners Manual - Page 11

... Front panel 12 Rear panel 12 DVD display 13 Remote control 14 Loading batteries 15 Operating with the remote control...input 19 Basic playback • Playing a Disc 20 Basic playback 20 Playing fast in reverse... Service Personnel ......... 44 • Specifications 45 • LIMITED WARRANTY DVD VIDEO PLAYER 46 • Locating a Specific Title, Chapter, or Track 24 ...
Owners Manual - Page 15

... and new batteries. • If you may cause battery leakage and corrosion. or short-circuit the batteries. is I Loading batteries Open the cover. Point the remote control at the remote sensor of the DVD video player. • Do not drop or give the remote control a shock. • Do not leave the remote control near...
Owners Manual - Page 16

... then connect to your TV • Connect the DVD video player directly to a VCR, TV/VCR combination or video selector, the playback picture may be distorted as DVD video discs are copy protected 116 TV or monitorwith audio/video inputs Make the following setting. Conne_ions Connecting to a TV Connect the DVD video player to a TV ....;.l I _j Notes • Refer to the...
Owners Manual - Page 17

... the amplifier before you connect or disconnect the DVD video player's power cord if you place the DVD video player near a luner or radio, the radio broadcast sound might be distoded In this case, place the DVD video player away from the tuner and radio • The output sound of the DVD video player has a wide dynamic range Be sure to adjust...
Owners Manual - Page 18

... are trademarks of output sound, see [_. A5 mcphlifiaeurdeoqu npppuetsd w h 'e= _. All rights reserved • Use DVD video discs encoded via benefit of 5.1 channel Dolby Digital sound tracks when you can enjoy high quality dynamic sounds by connecting the DVD video player to a 6 channel amplifier equipped with 5.1 channel audio inputs. Set,iotSge,ecPhog "Audio Out Select" "Anal_g2ch...
Owners Manual - Page 19

... when the 2CH AUDIO OUT jacks of the DVD video player are connected to an amplifier equipped with a digital...DVD video player. • Connect the BITSTREAM/PCM AUDIO OUT jack of the DVD video player to the "OPTICAL" or "COAXIAL" input of a Receiver or Processor • Refer to the owner's manual of the connected equipment as the speakers When playing DTS-encoded discs (DVD video discs...
Owners Manual - Page 20

... your fingers well clear of the guide, it is turned on the disc tray. When the DVD video player is closing. or is out of the disc tray as it may damage the disc and cause the DVD video player to malfunction. • Do not place anything except DVD video discs, VIDEO CDs or audio CDs on for the first time, an initial...
Owners Manual - Page 21

...; The sound is a recording system that heading. : You can use this function with DVD video discs. : You can use this function with VIDEO CDs. : You can use this DVD video player, you should generally reduce the sharpness adjustment on your TV when viewing DVD video discs. • About c:_> icons on the TV you use with this function with an HDCD...
Owners Manual - Page 22

PLAY Notes • The DVD video player does not play of DVD video discs. x2the normat x8thenormal x30 thenormal speed speed speed TV screen • TO resume normal playback Press PLAY. Basic playback Playing a Disc (continued) You can play discs at various speeds, and resume playback from the location where you press the button while playing fast, the playback...
Owners Manual - Page 23

... the location where you want to play before pressing the PLAY button. Resuming playback from the beginning regardless of a DVD video disc, open the disc tray for the disc you stopped playback 1 Press STOP twice. PLAY The DVD video player resumes playback from the location where you stopped playback. • To start playback from the same location 1 Press...
Owners Manual - Page 24

... title menu during playback and press the TITLE button again without selecting any title, the DVD video player may resume playback from the point where you can qu ckly locate any specific title, chapter, or track. , DVD video disc , Title 1 __ Title 2 VIDEO CD/Audio CD _____Chap1ter Chapter2 Chapter1 Chapter2 Chapter3 _Locating a title using the • / •...
Owners Manual - Page 25

... and chapter number at the same time Press the • / • buttons to highlight the space next to "Title", and enter the title number using a VIDEO CD/ audio CD. (_ [Title:, J ChrJpler : 1 2 Press • to highlight the space next to "Chapter." You can access chapters in another title. To select chapter or...
Owners Manual - Page 27

... button within the current title or track. • There may be canceled when the DVD video player switches the discs. _AII Repeat Repeats all the discs. -- Notes _Disc Repeat Repeats the current disc. • Some discs may not permit repeat operation. • When using a DVD video disc, "All Repeat" may not permit A-B repeat operation. AB 271 Repeat Off Resumes normal...
Owners Manual - Page 28

... select another chapter in the same title, you press the •/• button, the spaces of "D", "T" and "C" are highlighted in turn off the DVD video player. • When using a DVD video disc, the memory playback may not permit memory playback operation. • If you press the REPEAT button during playback, a display appears to accept your favorite...
Owners Manual - Page 29

PDavingin Random Order You can play titles, chapters within the current title in random order -1 Press RANDOM. RANDOM Each time you press the RANDOM Q button, the random playback mode changes as follows. _ Chapter Random Plays the chapters within a title, or tracks in random order. (Random playback) !111',i, ....... _--- 2 1 _-'_CLEAR I_ Playing titles, chapters or tracks in random ...
Owners Manual - Page 46

... within one (1) year after the date of original retail purchase During this warranty. Others LIMITED WARRANTY DVD VIDEO PLAYER Toshiba America Consumer Products, Inc ("TACP"), Toshiba Hawaii ("THI") and Toshiba Canada Limited ("TCL") make the following conditions: (1) You must retain your DVD Unit to TACP after the ninety (90) days and within thirty (30) days after you...

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