I Have A Red Icon On My Samsung Prepaid Phone And I Cant Make Calls.

Greetings. Try to pull out the out the battery while the phone is running and replace it after 5 minutes and obseve. Try contacting Customer Service if the issue peraist.

http://www.contacthelp.com/directory/Phone%20Companies/Cell+Phones/Straight+Talk?ListingID=916 ;

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Hope that is helpful.
Kervz at www.satechhelp.co.za

What should I do if I am unable to make or receive calls on my phone?

Your line may not be completely Activated. Please call our Customer Care Center at 1-877-430-CELL (2355) for assistance.

How do I keep my phone service active?

You can keep your phone active by choosing one of the following three options:

1. Select Auto-Refill for monthly automatic deductions. Update and manage your information from your Account.
2. Choose one of our Service Plans: The All You Need for $30 or one of our Unlimited*Service Plans: 1 month for $45, 3 months for $130, 6 months for $255 and 1 year for $495. Straight Talk also offers a 1 month Unlimited* with International calling for $60.
3. Straight Talk RESERVE: This feature allows you to buy or add more than one card at a time. For the Unlimited* plans, your Service will refill on your Service End Date. For the All You Need plans, you can choose to add the card immediately or default it to your Service End Date. All cards/plans can be managed from My Account. Visit My Account and add a Service Card/Plan if you are running low on minutes, texts or MB. To see how it works, visit www.straighttalk.com/Reserve.

source:http://www.straighttalk.com/wps/portal/home/support/faqs/!ut/p/b1/04_Sj7S0MDM2NrQw1Y_Qj8pLLMtMTyzJzM9LzAHxo8ziXQy8fI0DHT2MgjzMTQ08Azycg93N_QxMnM31vfSjMpNy9cqTc_UM9IzMzA0tzA2NDYxNzQ0sLE31w_WjCBmAV4G_mxFUgQEO4Gig7-eRn5uqnxvlmh1k4agIAL5gwcE!/dl4/d5/L2dJQSEvUUt3QS80SmtFL1o2X0QwSk0zUUFIMlJINzUwSVBIQ1NHN04wNDUx/

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