Get support for Sony STR-DH820

Sony STR-DH820 Support Question

Sony STR-DH820 Support Question

Find answers below for this question about Sony STR-DH820.
Need a Sony STR-DH820 manual? We have 3 online manuals for this item!
Question posted by howardlizard3 on November 24th, 2015

Sony Bdp-s185 Blu-ray Disc Player & Sony Str-dh820 Receiver

The Sony Blu-ray player works well when connected to just the Sony TV.When it is connected up to the Sony STR-DH820 multi channel Receiver, it often freezes the playback.

Current Answers

Answer #1: Posted by TommyKervz on November 25th, 2015 5:02 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
1,100
points
First, try doing a power reset by unplugging the Blu-ray Disc® player power cord from the electrical outlet for 15 seconds. Afterwards, plug the power cord back in and then try again.
  • If the picture skips or freezes when playing a DISC,please follow the steps from the link below

https://us.en.kb.sony.com/app/answers/detail/a_id/30900/p/47329,47564,47618/c/65,66/kw/freezes


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Sony STR-DH820 Manual Pages

Operating Instructions - Page 1

4-266-497-12(1) Multi Channel AV Receiver Operating Instructions STR-DH820 ©2011 Sony Corporation
Operating Instructions - Page 14

...to select the TV channels. -/--1) Press SHIFT (V), then press -/-- REPEAT1) Press SHIFT (V), then press REPEAT to control Sony equipment. B AV ?/11) (on/standby) Turns on or off the audio/video equipment that...standby) Turns the receiver on or sets it will turn off the receiver and all other equipment including an amplifier in zone 2 (SYSTEM STANDBY). Note The function of Sony TV. Press 0/10...
Operating Instructions - Page 15

...being received. Q RETURN/EXIT O1) Returns to - Dolby Digital Plus, Dolby TrueHD, DTS 96/24, DTS-HD Master Audio, or DTS-HD High Resolution Audio ...Sony TV. PRESET +/-1)2) Selects preset stations or channels. L F1/F21) Press BD/DVD (D), then press F1 or F2 to select the equipment. • DVD/HDD COMBO F1: HDD F2: DVD disc, Blu-ray Disc • DVD/VCR COMBO F1: DVD disc, Blu-ray Disc...
Operating Instructions - Page 17

To control other Sony equipment Name B AV ?/1 TV VCR DVD Blu-ray HDD PSX Video CD Digital DSSa) Digital Tape DAT CD iPhone/ player, Disc Recorder DVD/VCR player combo player, CATV LD terminala) player satellite/ deck deck player, iPod, terrestrial A/B receiverb) MD USB deck device zz z z z z z z z z zz D Numeric buttons zz z z z z z z z z zz z -/--, >10 ENT/MEM CLEAR zz z z z z z z z...
Operating Instructions - Page 18

...can check the speaker connection using "Test Tone" (page 70). For a Blu-ray Disc player, check that you connect your equipment. See the illustration below . Select the connection according to the operating instructions supplied with system software version 3.5). Installing and connecting the speakers (page 19, 21) Preparing the receiver See "6: Connecting the AC power cord...
Operating Instructions - Page 19

... DVD or Blu-ray Disc software recorded sound in 6.1 channel or 7.1 channel format by connecting additional one surround back speaker (6.1 channel) or two surround back speakers (7.1 channel). 7.1 channel speaker system using front high speakers You can enjoy vertical sound effects by connecting additional two front high speakers in PLIIz mode (page 55). Connections Connections 1: Installing the...
Operating Instructions - Page 24

... When you want to the receiver via the receiver. HDMI features • A digital audio signals transmitted by the receiver" (page 57). • The receiver can receive Multi Channel Linear PCM (up to 8 channels) with a sampling frequency of a playback equipment are compatible with an HDMI connection. • Analog video signals input to a TV via the HDMI TV OUT jack. See ""BRAVIA" Sync...
Operating Instructions - Page 25

... the image resolution of the playback equipment to more than 720p/1080i to enjoy High Bitrate Audio (DTS-HD Master Audio, Dolby TrueHD). • The image resolution of the playback equipment may need to the availability of the playback equipment. • To enjoy 3D images, connect 3D-compatible TV and video equipment (Blu-ray Disc player, Blu-ray Disc recorder, PlayStation 3, etc.) to "AMP...
Operating Instructions - Page 27

..., see "Programming the remote control" (page 80). Connections Connecting a Blu-ray Disc player, DVD player Audio/video signals Blu-ray Disc player, DVD player Video signals Audio signals or or or A B C D E* F A HDMI cable (not supplied) Sony recommends that you can use an HDMIauthorized cable or Sony HDMI cable. B Component video cord (not supplied) C Video cord (not supplied...
Operating Instructions - Page 43

... MASTER VOLUME on the receiver. continued 43GB Basic Operations Basic Operations Playing an input source equipment ?/1 Input buttons SOUND FIELD +/- or 2 +/- to adjust the volume. The menu screen disappears and the playback screen of the external input appears. You can be selected: • BD/DVD: Blu-ray Disc player or DVD player, etc., connected to the BD/DVD...
Operating Instructions - Page 54

... the speaker settings. x A.F.D. Auto) Presets the sound as multi channel sound. Note You cannot select "A. However, for USA and Canada models, this function, only the volume and front speaker level can select one of the selected input to 2 channel. SOUND FIELD +/- When using , the playback equipment connected, or the sound field settings of the software...
Operating Instructions - Page 56

... select "2CH ST." x HP 2CH (HP (2CH)) This mode is selected automatically if you use headphones (except "A. Standard 2 channel stereo sources completely bypass the sound field processing and multi channel surround formats are connected to the receiver. However, the low frequency signal is output from the subwoofer if all speakers are set to "Small". - PLIIz...
Operating Instructions - Page 57

... 88.2 kHz. This receiver supports the following audio formats. For details, refer to the format. Enjoying Surround Sound 57GB Audio format Dolby Digital Dolby Digital EX Dolby Digital Plusa) Dolby TrueHDa) DTS DTS-ES DTS 96/24c) DTS-HD High Resolution Audioa) DTS-HD Master Audioa)b) Multi Channel Linear PCMa) Connection between the playback Maximum number equipment...
Operating Instructions - Page 59

By connecting Sony equipment that is compatible with the "BRAVIA" Sync with an HDMI cable (not supplied), operation is simplified as TV, Blu-ray Disc/DVD player, AV amplifier, etc. If your TV. continued 59GB The "BRAVIA" Sync function allows communication between Sony products such as follows: • One-Touch Play (page 60) • System Audio Control (page 61) • System...
Operating Instructions - Page 61

... the System Audio Control function as Blu-ray Disc/DVD player from the speakers connected to the receiver by a simple operation. For details, refer to the operating instructions of the TV. • Depending on the TV's remote control, the receiver and the connected equipment turn off automatically. Enjoying the TV sound from the speakers connected to the receiver (System Audio Control) You...
Operating Instructions - Page 62

... connection, HDMI audio signals have priority. If there are selected. • COAX: Specifies the digital audio signals input to the DIGITAL COAXIAL jack. • OPT: Specifies the digital audio signals input to the DIGITAL OPTICAL jack. • ANALOG: Specifies the analog audio signals input to the other, depending on the type of the TV or the Blu-ray Disc player...
Operating Instructions - Page 73

... on while the receiver is set the HDMI audio signals from the playback equipment connected to the receiver via an HDMI connection. • AMP: The HDMI audio signals from the playback equipment is in the standby mode when compared with the "ON" setting. • OFF: The receiver does not output HDMI signals when the receiver is . However, "A. Multi channel sound can make...
Operating Instructions - Page 74

...: Switches to standby mode after approximately 30 minutes. • OFF: Does not switch to a TV You can customize the settings of the TV, even if you play back multi channel source. • When you connect the receiver to the receiver. Operating without connecting to standby mode. For details, see "HDMI input assign" (page 64). AMP System Settings menu...
Operating Instructions - Page 86

... DTS 96/24 multi channel sound is working (page 15). On operation Before connecting other equipment, be retained. Therefore, we recommend using an outdoor antenna (aerial).) • Use caution when placing the receiver on top of the following difficulties while using an indoor antenna (aerial). Do not use this receiver, make sure the digital audio output setting...
Operating Instructions - Page 92

... remote control sensor on the display panel. Playback equipment (Blu-ray Disc player, DVD player, etc.): up to the speakers, or the receiver is a malfunction, a message appears on the receiver. • Remove any problem persists, consult your nearest Sony dealer. PROTECTOR Irregular current is output to 3 equipment - Recording equipment (Blu-ray Disc recorder, DVD recorder, etc.): up to...

Similar Questions

Sony Str-dh820's Microphone Calibration File
Hello,I need the Sony STR-DH820 microphone calibration file to use it with other applications. Where...
(Posted by lessapessoal 10 months ago)
Sony Str-dh820 No Video Out
I have no video out from the on screen menu. Picture is fine in all video modes but cannot get on sc...
(Posted by charger711 12 years ago)
Surround Sound Compatibility With New Soy Blu Ray Disc Players
i am thinking of buying a new sony BDP-S380 blu ray disc player but don't know if the old Sony STR-D...
(Posted by fergusonwr 12 years ago)
Ask a New Question
Use the box below to post a new question about this Sony product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Sony Manuals

Find free Sony STR-DH820 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Sony Reviews

View thousands of Sony user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Sony customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Sony customer service rankings, employee comments and much more from our sister site.

Sony Recalls

Find comprehensive Sony recall information updated hourly on RecallOwl.com.