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Sony KDL-40XBR4 Support Question

Sony KDL-40XBR4 Support Question

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Question posted by terrystoy52 on September 14th, 2012

Why Does My Sony 40' Bravia Xbr Lcd Kdl-40xbr4 Tv Have A Plaid Screen Sometimes?

I had Directv for the first 4 years and it was perfect. I upgraded to HD with Dish and that's when the picture would  have shadows or plaid colors. Dish sent another receiver however it still does the same thing. I can unplug  and plug the TV and it  works for the rest of day. But it will do it again another day and I have to unplug and plug in again and the TV will work again.It has a perfect picture when it's working. Most of the time,it will mess up right after you turn it on if it's going to do it.

Current Answers

Answer #1: Posted by TVDan on September 15th, 2012 6:43 PM
TVDan

Member since:
August 8th, 2011

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http://esupport.sony.com/

you might have a bad LCD panel, take pictures and then send them to Sony.


TV Dan

Related Sony KDL-40XBR4 Manual Pages

Operating Instructions - Page 1

3-214-428-14(1) LCD Digital Color TV Operating Instructions KDL-40XBR4 KDL-40XBR5 KDL-46XBR4 KDL-46XBR5 KDL-52XBR4 KDL-52XBR5 © 2007 Sony Corporation
Operating Instructions - Page 2

...rules. Color" are trademarks or registered marks of fire or electric shock, do not block the ventilation openings. WARNING To reduce the risk of Sony Corporation. These limits are the trademarks of Conformity Trade Name: SONY Model: KDL-40XBR4/KDL-46XBR4/ KDL-52XBR4/KDL-40XBR5/ KDL-46XBR5/KDL-52XBR5 Responsible Party: Sony Electronics Inc. s Consult the dealer or an experienced radio/ TV...
Operating Instructions - Page 3

... the Menus Adjusting TV Settings 32 Watching TV 32 Accessing the Equipment Connected to Your TV 32 Navigating through TV Home Menu on XMB 33 TV Setting Description 34 Product Support 34 Clock/Timers Settings 34 Picture Settings 34 Sound Settings 36 Screen Settings 37 Video Options Settings 39 Audio Options Settings 40 Channel Settings 40 CC Closed Captions...
Operating Instructions - Page 5

... of used batteries according to provide some TV's to follow these guidelines: s Before carrying the TV, disconnect all cables. Antenna grounding according to shocks or vibration, or excessive force. If the plug is installed, follow the instruction provided on the LCD panel and the frame around the screen. Never use strong solvents such as to...
Operating Instructions - Page 7

...TV. For disposal or recycling information, please contact your neighbors. To prevent the TV from toppling over and causing injury. LCD SCREEN s Although the LCD screen is normal and not a malfunction of performance and picture...or skin irritation may become damaged. Otherwise electric shock may damage the LCD panel. Do not touch broken glass or crystalline liquid which is toxic,...
Operating Instructions - Page 8

... upgrading to HD programming. HDTV uses a wider screen than twice the vertical resolution of the image). The picture quality may not be as sharp as the quality of the signal it receives. To experience the full detail of your cable or satellite provider for information on an HDTV, you for purchasing this Sony BRAVIA™ high-definition television...
Operating Instructions - Page 9

The XMB™ is for the 40, 46 and 52 inch BRAVIA KDL-X Series models with screen size measured diagonally. 9 Product Support Clock/Timers Settings Sound Screen Video Options Category Object Bar Media Category Bar TV From the horizontal Media Category Bar you can also be selected from the Category Object Bar for the External Inputs. ~ •...
Operating Instructions - Page 11

...supported. Note that bears the HDMI logo. • When HDMI control compatible equipment is necessary to the TV's L (MONO) audio input jack. 3 HDMI IN 2 HDMI HDMI (High-Definition Multimedia Interface) provides... Refer to page 44 to set up this TV and any HDMI-equipped audio/video equipment, such as a set-top box, DVD player, Blu-ray Disc Player, A/V receiver as well as a VCR or video game...
Operating Instructions - Page 12

...connecting the HD15-HD15 cable with ferrite core (analog RGB, not supplied). Rear KDL-40XBR4/ KDL-46XBR4/ KDL-52XBR4 1 23 PC IN 1 RGB IN 3 KDL-40XBR5/ KDL-46XBR5/ KDL-52XBR5 1 23 PC IN 1 RGB IN 3 AUDIO L AUDIO R AUDIO AUDIO...cable with ferrite core. • If the picture is noisy, flickering or not clear, adjust Phase and Pitch of Screen settings on page 16 for the signals that can...
Operating Instructions - Page 13

...receiving the external control signal. (KDL-40/46/52XBR5 only) 5 VIDEO IN 1 S VIDEO Connects to the S VIDEO output jack of your VCR or other video equipment. Component video provides better picture... or other video equipment that this TV displays all video input signals in a ... composite video and S VIDEO are connecting the optional BRAVIA external module (DMex). 9 DIGITAL OUT (OPTICAL) ...
Operating Instructions - Page 14

...HD Cable Box/HD Satellite Box You can be easily affected by subscribing to receive optimum picture quality. Cable Antenna A-B RF switch A Rear of TV B VHF/UHF/CABLE input ~ • Be sure to set the Cable setting to On or Off in your TV... Connection Rear of input signal you choose (see page 40). For the best possible picture, make sure you connect the antenna/cable input using the...
Operating Instructions - Page 18

... On. Bundling the Connecting Cables You can be opened from the XMB™. Only Sony equipment with the TV's remote control. ~ • The A/V receiver cannot be setup. See page 44 on how to allow communication between Sony TV's and Sony equipment. When a Sony A/V receiver with BRAVIA Theatre Sync is connected, the following operations are possible: • Turning on the...
Operating Instructions - Page 21

...BRAVIA external 8 module. You can store up to select digital channels. Press again to return to enter 2.1, press 2 , , 1 and ENT. Freeze Frozen picture...sony.com/bravia for Auto Program). To change 7 or customize CC Display, see pages 19 and 40...Your Favorites list will exit from the screen (see page 31). (Continued) 21... then press . Using the TV Features Button 5 6 FREEZE ...
Operating Instructions - Page 25

... is activated. Senses room light level and adjusts the screen brightness accordingly (see page 34. Receives IR signals from the remote control. Do not put anything near the sensor, as its function may indicate the TV needs servicing (see contacting Sony information on . Using the TV Features Indicators 1 PIC OFF/TIMER STANDBY POWER PIC OFF...
Operating Instructions - Page 46

... US Support 1-877-899-SONY(7669) for Canadian Support Condition No picture No picture Cannot receive any channels TV is locked to display the best possible picture for your TV signal source. • Perform Auto Program to add receivable channels that are not present in the TV's memory (see pages 19 and 40). • To receive or select cable channels, make...
Operating Instructions - Page 47

... page 22). • Disconnect your headphones. • Set Speakers to enlarge the picture (see page 37). • Check Auto Wide in the Screen settings is one of the TV (except for KDL-52XBR4/XBR5). Confirm the PC connection and restart the PC. Poor Picture • Adjust the resolution (see page 44). If you set 4:3 Default...
Operating Instructions - Page 48

...captioning, select CC1 instead of the screen. Cannot change channels with your Sony TV remote control. Check with black ...TV from obstacles. When HD content channels switch to SD definition content (commercials), the picture may need to be reset. • There may be set CC Display to Off. "Black box" on screen • You have limitations on the broadcast of the television...
Operating Instructions - Page 49

...KDL-40XBR4/XBR5 KDL-46XBR4/XBR5 KDL-52XBR4/XBR5 System Television system NTSC: American TV standard / ATSC (8VSB terrestrial): ATSC compliant 8VSB QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality) Channel coverage Analog terrestrial: 2-69 / Digital terrestrial: 2-69 Analog Cable: 1-125 / Digital Cable: 1-135 Panel system LCD... 0.4 W Screen size (inches 40 46 52...
Operating Instructions - Page 50

...and Canada only) (1) Optional accessories Headphones plug adapter / Connecting cables / Wall-Mount Bracket: SU-WL500 (KDL-40XBR4/KDL-40XBR5/ KDL-46XBR4/KDL-46XBR5/KDL-52XBR4/KDL-52XBR5) / TV-Stand: RHT-G800 (KDL-40XBR4/KDL40XBR5) / Colour Variation Unit: CRU-40X1 (KDL-40XBR4), CRU-46X1 (KDL-46XBR4), CRU-52X1 (KDL52XBR4) ~ • Optional accessories availability depends on its stock. •...
Operating Instructions - Page 51

...Color 35 Color Matrix 39 Color Temperature 35 COMPONENT IN jack (1080p/1080i/ 720p/480p/480i) 13 Connecting the TV 14 Contact Sony... 44 Infrared Receiver (IR)/Light Sensor 25 INPUT button 24 Installing the TV on a ... Photo Color Space 39 PIC OFF/TIMER LED 25 Picture 35 Settings Audio Options 40 Channel 40 Clock... 35 Headphone jack 11 HOME button 24 Screen Position 38 Setting up channels 19 Balance ...

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