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Sony BDP-SX910 Support Question

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Question posted by rhianydd on November 11th, 2013

Why Doesn't The Player Play Older Dvd's Or Even Blue Ray Discs?

I have a number of DVD's and Blue Rays that won't play.

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Answer #1: Posted by TheWiz on November 12th, 2013 4:29 PM

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TheWiz

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I would try using a cleaning disc like this one. If that doesn't work then it's a hardware issue and likely needs to be repaired.

Related Sony BDP-SX910 Manual Pages

Operating Instructions - Page 1

4-411-688-11(1) Portable Blu-ray Disc™ / DVD Player Operating Instructions Preparations Playback Settings and Adjustments Additional Information BDP-SX910/SX90

Operating Instructions - Page 2

...a qualified service shop. b This equipment has been tested and found to comply with this Blu-ray Disc/DVD player is harmful to eyes, do not attempt to disassemble the cabinet. Connect the equipment into... that interference will increase eye hazard. Owner's Record The model and serial numbers are cautioned that any changes or modifications not expressly approved in this manual could void...

Operating Instructions - Page 3

You should exercise extreme caution or discontinue use the player for a long time, be potentially dangerous to play your outlet, consult an electrician for exchange of the wall .... When a cart is not a malfunction. ,continued 3 Doing so can also be sure to disconnect the player from tip-over. The wide blade or the third prong are not going to use in electric shock. On...

Operating Instructions - Page 4

... damage the adaptors, especially if touched by other adaptors may regulate disposal of various colors. On operation • If the player is played. Leave the disc lid closed . • Do not place the player in a car with tissue etc. Exchange a new one for about only half the normal period. • To prevent battery deterioration...

Operating Instructions - Page 5

.../sound is repaired, repaired parts may rise considerably inside the car. • After playing, store the disc in direct sunlight as improper handling may damage the HDMI OUT jack and the connector.... covered with a cleaning cloth. On replacement of the player and the HDMI connector by its case. • Clean the disc with dust. A disc with the soft dry cloth lightly. Do not twist ...

Operating Instructions - Page 6

... NOTICE Caution: This player is capable of Microsoft. If you leave the still video image or on-screen display image displayed on your TV for certain aspects of some commercially-produced film and videos and their respective owners. • , "XMB," and "xross media bar" are trademarks of Blu-ray Disc Association. • "DVD Logo" is...

Operating Instructions - Page 7

... LCD Panel 11 Preparations Checking the Supplied Accessories 12 Charging the Rechargeable Battery 12 Using the Car Battery Adaptor 13 Connecting to a TV 13 Playback Playing a Disc 14 Playing from a USB Device 15 Available Options 15 Settings and Adjustments Using the Settings Displays 17 Screen Settings 17 Audio Settings 18 BD...

Operating Instructions - Page 8

... than one second during playback. E HOME Enters the player's home menu. Use the tactile dot as a reference when operating the player. x (stop) Stops playback and remembers the stop point (resume point). C Remote sensor D N (play ) buttons have the following functions: • Fast reverses/fast forwards the disc when pressed for a photo folder. ./> (previous/next) Skips...

Operating Instructions - Page 9

RETURN Returns to the previous display.

Operating Instructions - Page 10

...forward) • Fast reverses/fast forwards the disc when pressed during playback of videos, the search speed changes. • Plays in pause mode. Each time you press HOME...BD-ROMs/DVD VIDEOs. T Color buttons (YELLOW/BLUE/ RED/GREEN) Shortcut keys for interactive functions. SUBTITLE (page 19) Selects the subtitle language when multi-lingual subtitles are recorded on the player, or...

Operating Instructions - Page 12

...indicator lights up while charging. power-off • Playing time - Charging the Rechargeable Battery Charge the rechargeable battery before using the player for the first time, or when the battery ...ends on the ambient temperature or rechargeable battery condition, charging time may be longer, or playing time may be reduced. 12 moderate temperature (20°C (68°F)) - Preparations ...

Operating Instructions - Page 14

..., etc., by pressing DISPLAY. Refer to open the disc lid, and place the disc. Playback starts. Playing side facing down and push gently until it clicks. Playback Playing a Disc For playable discs, see "Playable discs" (page 24). 1 Open the LCD panel, and turn on the disc type and player status. Example: when playing a BD-ROM A The currently selected angle 14...

Operating Instructions - Page 15

... device before connecting. F Chapter number Playing from a USB Device You can play video/music/photo files on the home menu using Refer to the USB jack on the player. B Title number or name C The currently selected audio setting D Available functions ( angle, audio, subtitle, battery status) E Displays the Play mode, Playing status bar, Disc type, Video codec, Bitrate, Repeat...

Operating Instructions - Page 16

.... Item Details Title Search Searches for a title on BDROMs/DVD VIDEOs and starts playback from Music CD: Sets the tracks in CDDAs. Slideshow BGM • Off: Turns off the function. • My Music from the beginning. Slideshow Plays a slideshow. Slideshow Sets the effect for a chapter and starts playback from USB: Sets the...

Operating Instructions - Page 20

...information on -screen instructions and enter your four-digit password. System Information Displays the player's software version information. System Settings OSD Selects your four-digit password. HDMI: ... the player settings to the instruction manual supplied with different scenes. DVD Parental Control Playback of the users. One-Touch Play - Screen Saver On: Turns on the player or ...

Operating Instructions - Page 21

Slide the power switch to "Off" in slow play mode. b Charging takes longer if the player is no sound. Picture There is turned on . Set "BD/DVD-ROM 1080/24p Output" to ON/STANDBY. The interactive audio is sufficiently charged (page 12). Disc The disc does not play a recorded disc that the rechargeable battery is not output. Insert...

Operating Instructions - Page 22

... output from the resume point where you disconnect the USB device. - you open the disc lid. - USB device The player does not detect a USB device connected to any button. b Check that the USB ...Try the following : 1Turn the player off and on again. 2Turn the connected equipment off and on the BD or DVD does not match the player (page 24). you last stopped playing. There is no picture or ...

Operating Instructions - Page 24

... with the recording device. *5 Only BDP-SX910 supports double-layer discs. BD-ROMs labeled "A" will play on the disc type and the version. Supplied accessories See page 12. Playable discs Blu-ray Disc*1*2 DVD*4 CD*4 BD-ROM BD-R*3/BD-RE*3 DVD-ROM DVD-R*5/DVD-RW DVD+R*5/DVD+RW CD-DA (Music CD) CD-ROM CD-R/CD-RW *1 Since the Blu-ray Disc specifications are new and evolving, some...

Operating Instructions - Page 25

... conditions. • Some USB devices may not work with this player. • The player can recognize the following files or folders in BDs, DVDs, CDs and USB devices: - The AVCHD format disc will not play if it has not been correctly finalized. *4 The player does not play coded files such as Still Image Capture Device (SICD) class...

Operating Instructions - Page 27

...12 "BD/DVD Viewing Settings" 19 BD-R 24 BD-RE 24 Bitstream 21 Blu-ray Disc 24 BONUSVIEW 14 BRAVIA Sync 23 C CD 24 Charging time and playing time 12...DVD 24 H HDMI 18 HOME 8, 17 Home menu 17 L "LCD Mode" 15 O OPTIONS 8 "OSD" 20 P Parental Control 19 "Parental Control Settings" 19 Playable discs 24 Playback information 14 POP UP/MENU 8 R Region code 24 Remote 9, 12 "Resetting" 20 Resetting the player...