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Seagate ST9500420AS Support Question

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Question posted by powerjo on August 20th, 2012

Built-in Diagnostics Utility

How do I start the built-in Diagnostics utility on the Seagate ST9500420ASG HDD?

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Related Seagate ST9500420AS Manual Pages

Momentus Family Product Overview - Page 2

... is known for the innovative features and technology that Seagate builds into every launch of the Momentus line. Specifications Capacities (GB)1 640, 500, 320, 250, 160 Interface SATA 3Gb/s Cache (MB) 8 and 16 Spindle Speed (RPM) Feature Options 5400 and 7200 Self-Encrypting Drives, Self-Encrypting Drives with limited functionality, where they can be finalized in USA...

Momentus Family Data Sheet - Page 2

... functions, and thus will be finalized in USA. Department of Commerce, Bureau of measurement and report a lower capacity. Momentus® The world's most feature-rich 2.5-inch drive for laptops and external enclosures Momentus 5400 Drives Momentus 7200 Drives Feature Options Standard Models Free-Fall Sensor Models FDE Models FDE FIPS 140-2 Models Interface Cache (MB) Configuration...

Momentus 7200.4 SATA Product Manual - Page 1

Product Manual Momentus 7200.4 SATA ST9500420AS ST9320423AS ST9250410AS ST9160412AS ST9120410AS ST9500420ASG ST9320423ASG ST9250410ASG ST9160412ASG ST9120410ASG 100534376 Rev. A January 2009

Momentus 7200.4 SATA Product Manual - Page 3

... ATA cables and connectors 20 3.4 Drive mounting 21 4.0 Serial ATA (SATA) interface 23 4.1 Hot-Plug compatibility 23 4.2 Serial ATA device plug connector pin definitions 23 4.3 Supported ATA commands 25 4.3.1 Identify Device command 27 4.3.2 Set Features command 31 4.3.3 S.M.A.R.T. A i commands 32 5.0 Seagate Technology support services 33 Momentus 7200.4 SATA Product Manual, Rev.

Momentus 7200.4 SATA Product Manual - Page 5

Figure 4. Typical +5V only startup and operation current profile 8 Serial ATA connectors 20 Attaching SATA cabling 20 Mounting dimensions-top, side and end view 21 Momentus 7200.4 SATA Product Manual, Rev. List of Figures Figure 1. Figure 2. A iii Figure 3.

Momentus 7200.4 SATA Product Manual - Page 7

...™, which includes Drive Defense, Data Defense and Diagnostic Defense, offers the industry's most comprehensive protection for disc drives. • Support for the following Seagate Momentus® 7200.4 SATA model drives: Standard models ST9500420AS ST9320423AS ST9250410AS ST9160412AS ST9120410AS Free Fall Protection models ST9500420ASG ST9320423ASG ST9250410ASG ST9160412ASG ST9120410ASG...

Momentus 7200.4 SATA Product Manual - Page 8

... devices. In addition, Serial ATA makes the transition from http://www.serialata.org. 2 Momentus 7200.4 SATA Product Manual, Rev. For additional information about how Serial ATA emulates parallel ATA,...designed to allow you to install a Serial ATA host adapter and Serial ATA disc drive in a point-to host software as the Shadow Register Block. The primary advantages ...

Momentus 7200.4 SATA Product Manual - Page 9

... current, +5V (max) Seek power (typical) ST9500420AS ST9320423AS ST9250410AS ST9160412AS ST9120410AS ST9500420ASG ST9320423ASG ST9250410ASG ST9160412ASG ST9120410ASG 500 320 250 160 120 976,773,168 512 4 ...) 4.5 3.0 1.5 11.0 13.0 1.0 amps 2.2 watts Momentus 7200.4 SATA Product Manual, Rev. 2.0 Drive specifications Unless otherwise noted, all specifications are measured under ambient ...

Momentus 7200.4 SATA Product Manual - Page 10

....seagate.com/support/service/ From this page, click on operating environment and formatting. **During periods of purchase. You will not contribute to hard drive capacity. Accessible capacity may occur according to the S.M.A.R.T. A Yes (requires COMRESET from host after a hotplug event) *One Gbyte equals one billion bytes when referring to battery power consumption. 4 Momentus 7200...

Momentus 7200.4 SATA Product Manual - Page 11

...depending on operating environment and formatting. 2.2.1 LBA mode When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to hard drive capacity. See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48bit addressing support of discs 2 2 1 1 1 Momentus 7200.4 SATA Product Manual, Rev. A 5

Momentus 7200.4 SATA Product Manual - Page 12

... weight ST9500420AS ST9500420ASG ST9320423AS ST9320423ASG ST9250410AS ST9250410ASG ST9160412AS ST9160412ASG ST9120410AS ST9120410ASG 9.5 +/-0.2 0.370 +/-0.008 69.85 +/-0.25 2.750 +/-0.010 100.35 +0.20 / -0.25 3.951 +0.008 / -.010 110 grams 0.238 pounds 105 grams 0.227 pounds Serial ATA (SATA) Perpendicular 1,490k 265k 394 7,200 1.23 3.0 1:1 16 Mbytes (16,384 kbytes) 6 Momentus 7200.4 SATA...

Momentus 7200.4 SATA Product Manual - Page 13

...Servo electronics are measured using drive diagnostics. A 7 Typical power ...drives tested, under nominal conditions, at 25°C ambient temperature. • Spinup power Spinup power is a true statistical random average of at 25°C ambient temperature. Table 2: Typical seek times Typical seek times (msec) Track-to consistently meet the noted values. Momentus 7200...

Momentus 7200.4 SATA Product Manual - Page 14

...2.2 watts 2.1 watts 2.2 watts 1.4 watts 1.0 watts 0.69 watts 0.20 watts 0.20 watts *During periods of drive idle, some offline activity may increase acoustic and power to the S.M.A.R.T. specification, which may occur according to operational levels. 2.9.1.1 Typical current profile Figure 1. Typical +5V only startup and operation current profile 8 Momentus 7200.4 SATA Product Manual, Rev.

Momentus 7200.4 SATA Product Manual - Page 15

...-wave injected noise at the host system power supply across an equivalent 15-ohm resistive load on the +5 volt line. Using 5-volt power, the drive is calculated by dividing the nominal voltage by the typical RMS read/write current. 2.9.3 Voltage tolerance Voltage tolerance (including noise): 5V ± 5% Momentus 7200.4 SATA Product Manual, Rev.

Momentus 7200.4 SATA Product Manual - Page 16

... or Idle command. A The drive leaves Sleep mode after it receives a Hard Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep mode and enters Standby... drive enters Sleep mode after the drive has been inactive for a specifiable length of time. The drive accepts all commands and returns to Active mode any time disc access is necessary. 10 Momentus 7200...

Momentus 7200.4 SATA Product Manual - Page 17

...ST9500420ASG, ST9320423ASG, ST9250410ASG, ST9160412ASG, and ST9120410ASG models. Shocks should not exceed 65°C (149°F) within the operating ambient conditions. Momentus 7200...to a maximum operating shock of the environment immediately surrounding the drive. See Section 2.13.1 for Momentus 7200.4 SATA drives. 2.10.1 Ambient temperature Ambient temperature is provided by 1°C...

Momentus 7200.4 SATA Product Manual - Page 18

....7.2 Nonoperating vibration The maximum nonoperating vibration levels that the drive may experience without incurring physical damage or degradation in performance when subsequently put into operation are reported as the median curve given by ISO 389-7 (Tf curve) minus 10dB at all frequencies. 12 Momentus 7200.4 SATA Product Manual, Rev. Testing is the use...

Momentus 7200.4 SATA Product Manual - Page 31

... EFh F9h Momentus 7200.4 SATA Product Manual, Rev. See "S.M.A.R.T. implementation. Command name ATA-standard commands Device Configuration Restore Device Configuration Freeze Lock Device Configuration Identify Device Configuration Set Download Microcode Execute Device Diagnostics Flush Cache... ATA commands The following table lists Serial ATA standard commands that the drive supports.

Momentus 7200.4 SATA Product Manual - Page 38

... the S.M.A.R.T. Table 9: S.M.A.R.T. Read Log Sector S.M.A.R.T. provides near-term failure prediction for D4H) that the drive uses. commands and implementation, see the Draft ATA-8 Standard. This drive is written to enable this feature. to the Error register. 32 Momentus 7200.4 SATA Product Manual, Rev. If an appropriate code is not written to the Features Register...

Momentus 7200.4 SATA Product Manual - Page 41

...Diagnostics 25 F FCC verification 14 features 1 Federal Communications Commission 14 Flush Cache 25 Flush Cache Extended 25 Formatted capacity 5 Formatted Gbytes 3 Free Fall Protection feature 13 Freeze Lock 25 G Gbytes 5 geometry 5 gradient 4 Guaranteed sectors 3, 5 Momentus 7200... 14 Conducted noise 9 Conducted RF immunity 13 Configuring the drive 19 connectors 20 CSA C22.2 (950) 14 current 3...