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Samsung UN55D6050TF Support Question

Samsung UN55D6050TF Support Question

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Question posted by stevegok2006 on April 15th, 2015

My Wireless Network Connection Complete But Internet Connection Failed

The problem I had was that, when I click on Netflix (or any icon on the Hub), I get the message, "Network interference occurred. Please try again later." When I went to check my wireless connection, I followed the menu to Network settings but I ended up with this message: "Wireless network connection complete but Internet connection failed.".I then updated my firmware (from T-GASAKUC-1031.0 to1032.0) and did a Factory Reset but get the same message when I click Netflix and the same message when I check my network connection. I don't know what to do.Do the USB LAN devices ever fail?Please help.

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Related Samsung UN55D6050TF Manual Pages

Skype Guide (user Manual) (ver.1.0) (English) - Page 2

...directly to your TV. ✎✎NOTE xx Connect your TV. bringing useful and entertaining features directly from the web to the TV, not through a USB hub. xx If the webcam isn't working properly, turn...based PCs. xx Skype is disabled when the TV is supported on Macintosh PCs. xx Using a wireless network can degrade call quality. xx Buy and use the TV camera of version 4.2 or greater is ...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 9

...the network connection later using the Network menu. 3 Selecting...▼ button to "Wired/Wireless Network Connection" in the e-Manual for set...Network Press the ▲ or ▼ button to watch a broadcast program, select Close. English - 9 You can check both if you have connected the TV to an antenna or cable connection (p. 8). 1 2 Selecting the OSD Language Setting up to "Smart Hub...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 15

... router that has security, the Security Key screen appears. Select a network connection type. message appears. Most wireless network systems incorporate a security system that requires devices that access the network through a standard wireless router or modem. When done, it can access the Internet through your local area network (LAN) using IEEE 802.11n. If you must first attach a "Samsung...
Quick Guide (easy Manual) (ver.1.0) (English) - Page 16

... / Cable TV) TV Rear Panel Modem Cable (Not Supplied) The LAN Port on your network connection for a network that the LAN cable is completed. ✎✎If your network setup. They are two main ways to connect your TV to your TV needs to access the Internet so you want to set the connection manually, select IP Settings on...
User Manual (user Manual) (ver.1.0) (English) - Page 2

...; Wireless Network Connection 25 • Setting the Time 29 • Blocking Programs • Other Features • Economical Solutions • Picture In Picture (PIP) 31 • Support Menu 32 34 40 53 57 58 Advanced Features 68 • 3D 161 79 • Smart Hub 171 111 • Setting up Smart Hub 185 119 • Using Smart Hub...
User Manual (user Manual) (ver.1.0) (English) - Page 73

... addresses. NN You can also get the IP address, subnet mask, gateway, and DNS values, ▶ contact your computer. Some networks require a Static IP address. To get these values through your Internet Service Provider (ISP). English Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway, and DNS...
User Manual (user Manual) (ver.1.0) (English) - Page 74

...8594; NetworkNetwork Settings → ENTERE Set the network connection to use the call arrivals text message contents and schedules set up options, refer to use various Internet services such as Smart Hub, AllShare™ and perform software upgrades. ■■ Network Status OO MENUm → NetworkNetwork Status → ENTERE You can check the current network and...
User Manual (user Manual) (ver.1.0) (English) - Page 75

...Wireless (General) WPS(PBC) One Foot Connection Connect to the Network Settings screen. message appears. ●● The displayed image may differ depending on the model. Previous Next Cancel ▶ 3. English Select Wired, press ENTERE, and then press ENTERE again. The network test screen appears and verifies the network connection. Network Settings (MENUm → Network...
User Manual (user Manual) (ver.1.0) (English) - Page 76

...192.168.11.1 192.168.11.1 Internet is connected successfully. If you want to set the connection manually, go to the next secton, Manual Network Setup. IP Setting OK ●● The displayed image may differ depending on the model. ◀ ▶ English Network Setting 6/6 Wired network and Internet connection completed. NN If the connection process fails, check the LAN port...
User Manual (user Manual) (ver.1.0) (English) - Page 81

❑❑ Wireless Network Connection ■■ Connecting to a Wireless Network For LED 6000~6450 Series To connect your TV to your TV's back or side panel USB port. sold separately), which you connect to your TV. ◀ The LAN Port on the Wall Wireless IP sharer (router having DHCP server) ▶ TV Rear Panel Samsung Wireless LAN adapter LAN Cable English NN...
User Manual (user Manual) (ver.1.0) (English) - Page 82

... video over a IEEE 802.11b/g connection, the video may not play smoothly. Samsung's Wireless LAN adapter supports the IEEE 802.11a/b/g and n communication protocols. NN NOTE ●● You must use the "Samsung Wireless LAN adapter" (WIS09ABGN, WIS09ABGN2 or WIS10ABGN) to use a wireless network. ◀ ●● The Samsung Wireless LAN Adapter and the USB extension...
User Manual (user Manual) (ver.1.0) (English) - Page 83

... use a wireless network, your TV must be connected to the wireless network. ●● Select a channel for the wireless IP sharer is not currently being used . Encryption Type : WEP, TKIP, AES. ▶ English If the channel set for the wireless IP sharer that is currently being used by another device nearby, this will result in interference and communication...
User Manual (user Manual) (ver.1.0) (English) - Page 85

... a USB hub or via a USB extension cable other than the cable supplied. Manual Setup -- WPS (PBC) ◀ -- One Foot Connection ▶ -- English Auto Setup (Using the Auto Network Search function) -- ●● Ensure the TV is turned on before you connect the Samsung Wireless LAN adapter. ●● Connection Methods: You can set up the wireless network connection in...
User Manual (user Manual) (ver.1.0) (English) - Page 88

❑❑ Connecting to a Wireless Network for LED 6500 Series and above You can connect your TV to your LAN through a standard wireless router or modem. The LAN Port on the Wall Wireless IP sharer (router having DHCP server) ◀ ▶ LAN Cable English
User Manual (user Manual) (ver.1.0) (English) - Page 90

...automatically configure the SSID and WPA key in either mode. English Authentication Mode : WEP, WPAPSK, WPA2PSK -- ●● Your TV supports only the following wireless network security protocols: -- Encryption Type : WEP, TKIP, AES ●● If you can connect to the ◀ network via PBC (Push Button Configuration) or PIN (Personal Identification ▶ Number).
User Manual (user Manual) (ver.1.0) (English) - Page 91

Plug & Access ◀ ▶ English Manual Setup -- One Foot Connection -- WPS (PBC) -- Auto Setup (Using the Auto Network Search function) -- ●● Connection Methods: You can setup the wireless network connection in five ways: --
User Manual (user Manual) (ver.1.0) (English) - Page 110

.... The message "Ad hoc service supports a direct connection with Wi-Fi compatible devices like a cell phone or PC. Do you can connect to a mobile device supporting Ad-hoc connections without a wireless router or wireless router through the "Samsung Wireless LAN adapter". ■■ Ad hoc Network Setup You can use files on the device or connect to the Internet using...
User Manual (user Manual) (ver.1.0) (English) - Page 157

..., Upgrade Later, or Don't Upgrade. To upgrade by Online, follow these steps: 1. If there is complete, the Upgrade Query window appears with a progress ▶ bar and the download starts. 3. By Online The By Online function lets you must have configured your TV to connect to Server message appears. ◀ 2. See the Network Connection instructions. The Connecting to...
User Manual (user Manual) (ver.1.0) (English) - Page 262

... Problem Possible Solution Some application contents only appear in English. How can If network connection doesn't work . The Application content language may be ▶ only use the setting menu. Check with the service provider. The ability to the internet. ❑❑ Troubleshooting for application service provider information. ◀ When a network error occurs...
User Manual (user Manual) (ver.1.0) (English) - Page 296

...Not Supported" message appears. •• Set your PC. ◀ Network Connection The wireless network connection •• The Samsung Wireless USB dongle is not connected. Software Upgrade over the network fails. •• Run Network Test in the source list, regardless of whether a PC is connected. •• If you are using an HDMI connection, check the audio output...

Samsung Knowledge Base Results

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  • General Support
    ... contact your computer. Troubleshooting Network Issues - Blockbuster, Netflix And Pandora Error Messages To troubleshoot network issues with viewing the network settings Choose Ethernet port by your router is connected" Check if you 're unable to get a network connection, it may be possible. that your internet provider. Unable to make network settings. With the unit...
  • General Support
    ... properly. message. Running a Self-Test To run a monitor self-test to  the back of your monitor is connected securely and completely to check whether your...problem, run the self test, follow these suggestions:     Have the model number and serial number of the computer. If you are using a DVI cable, press the Source button on your monitor, click...
  • General Support
    ... 2 (SP2) or later. Install Software (1) Available USB Port Direct connection of a USB hub or docking station is already set up. It is only valid for the Verizon Wireless SCH-I770 handset. Samsung has released a software upgrade for upgrade tool contained within that particular FAQ. * * * WARNING * * * You will be installed. Qualcomm SBAs are updated to eliminate power...

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