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Samsung RSG257AARS Support Question

Samsung RSG257AARS Support Question

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Question posted by jbritt on August 14th, 2015

Reset Refrigerator After Power Outage Samsung Model Rsg257

Reset refrigerator after power outageThe power went out so we need to reset the refrigerator so the ice dispenser will work.Thanks

Current Answers

Answer #1: Posted by TechSupport101 on August 14th, 2015 5:56 PM
This answer was accepted by the poster of the original question.
TechSupport101

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RM257ABRS/XAA Issues Related To Power Outages Power Surge

Surges or glitches in the power line can damage your refrigerator either at the time of the outage or when power is restored, causing a failure that is detected when the unit's power returns.

If your refrigerator fails to start after a power failure, you must get it serviced. To begin the service process, please click the Create Online Service Request button.

Self-Test Repeats

The unit runs a self-test every time a power cycle is initiated. If it finds no problems, the unit starts up with factory default temperature settings. If it finds a problem, the unit uses the digital display to indicate the problem and freezes at that point so that you can read the error code.

Write down the displayed code, and then reset the refrigerator by pressing and holding the [Power Freeze] and [Power Cool] buttons simultaneously for 8 seconds until the unit makes its audible chime. Then, click the Create Online Service Request button below to begin the service process.

Processor Stops Responding

After a power outage or brownout, power may not restart cleanly. This can cause the processor in your refrigerator to lock up.

. If the refrigerator does not start and function normally, your refrigerator needs service. To begin the service process, please click the Create Online Service Request button below.

Improper Temperature Display

When power returns, the unit may power up properly but the display may show the actual temperature instead of the factory default set temperatures.

To resolve this problem, set the refrigerator to the Power Cool and Power Freeze modes until the unit returns to the desired operating temperature.

Related Samsung RSG257AARS Manual Pages

User Manual (user Manual) (ver.0.9) (English) - Page 1

To receive more complete service, please register your product at www.samsung.com/register Free Standing Appliance English RSG257** Refrigerator user manual imagine the possibilities Thank you for purchasing this Samsung product.
User Manual (user Manual) (ver.0.9) (English) - Page 2

... space can be fully utilized. You will find your new refrigerator Your Samsung Side-By-Side Refrigerator comes equipped with the external dispenser. • External Digital Display and Control Controlling the refrigerator is located in a new light with LED tower lighting. • Premium Design Ice and Water Dispenser Quick and easy access to keep food fresh. •...
User Manual (user Manual) (ver.0.9) (English) - Page 3

... this manual in severe personal injury or death. Because the following instruction covers various models, the characteristics of the Refrigerator/Freezer drawer. • Water could cause overheating and cause a fire. To reduce the risk of the Refrigerator. •  A damaged power plug may cause an explosion or fire. Make sure the machine is not kinked...
User Manual (user Manual) (ver.0.9) (English) - Page 4

...and a 3-slot receptacle that you wish to dispose of electric shock. Unplug the Refrigerator before attempting to power the Refrigerator, use of explosion or fire. Make sure that the doors are off, and ensure... sure that will accept the plug on the appliance. Do not insert the power plug with water on the Refrigerator. • If it spills, it may cause electric shock. The marked ...
User Manual (user Manual) (ver.0.9) (English) - Page 5

... and contact your Refrigerator by pulling on the power cord may break.Do not allow children to surrounding objects. They could damage the Refrigerator and seriously injure themselves. After your hands under the appliance. • Any sharp edges may cause personal injury. Never unplug your Samsung Electronics Service Center. Do not allow children to...
User Manual (user Manual) (ver.0.9) (English) - Page 6

... several months), unplug the power from the wall. • Over time, deterioration in . Safety Information Never put fingers or other objects into the water dispenser hole or ice chute. • It may not easily climb inside and shut the door while they are blocked, especially with a plastic bag, refrigerator can Samsung be responsible for safety...
User Manual (user Manual) (ver.0.9) (English) - Page 7

... Making minor adjustments to the doors 15 Checking the water dispenser line 16 Installing the water line OPeRATING The sAMsUNG sIDe-by-sIDe RefRIGeRATOR 18 18 Using the control panel/Digital display 20 Controlling the temperature 21 Using the ice and cold water dispenser 22 Storing food 24 Removing the freezer/fridge accessories 25 Cleaning...
User Manual (user Manual) (ver.0.9) (English) - Page 8

... back in the manual(page 12). at least ¼" at least ¼" When moving your refrigerator is not level, the internal cooling system may not work correctly. - Leg When installing, servicing or cleaning behind the CAUTION refrigerator, be sure the front levelling legs are in the event of the flooring, place a protection sheet...
User Manual (user Manual) (ver.0.9) (English) - Page 9

The following steps, your Samsung Electronics service center. 1. Place the Refrigerator in an appropriate location with reasonable clearance between the wall and the Refrigerator. Dimensions (inch/mm) MODEL Width Height Without Hinge With Hinge Depth Without Door With Door RSG257** 35 7/8 (912) 68 3/4 (1745) 70 (1780) 23 5/8 (600) 29 (737) • Allow clearance to reach the...
User Manual (user Manual) (ver.0.9) (English) - Page 15

..., it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to compensate for the ice maker to the water supply line 1. Water line installation kits...Samsung Refrigerator. If the Refrigerator is installed in an area with water filter, turn the ice-maker off valve setting up _15 01 SETTING UP CHECKinG tHE wAtER DisPEnsER LinE A water dispenser...
User Manual (user Manual) (ver.0.9) (English) - Page 18

... on the dispenser LED lamp. Press the Ice Off button to turn the Energy Saver Button function off . Press the Freezer button to set the freezer to set lower than 34°F. Power cool will not work either. Press the Fridge button to your desired temperature. operating the SAMSUNG side-by-side refrigerator Using the Control...
User Manual (user Manual) (ver.0.9) (English) - Page 19

...when you would like the dispenser light to cancel the "Power Freeze" mode. Power Cool This icon will be on how to the Refrigerator. Cubed Ice , Crushed Ice Enjoy cubed or crushed ice by pressing the "Lighting...months. In this ), reset the indicator status light by pressing the Ice off . For a quick fridge cool down, use the Display will light up when you need to change the filter...
User Manual (user Manual) (ver.0.9) (English) - Page 20

...this case, the ice will not be able to blink. In case of Cooling Off Mode, the refrigerator works but doesn't make sure it will begin tracking towards the newly set your particular needs. Press the ...This function is set between 46ºF and 34ºF to "reset" the refrigerator. If you press and hold the Ice Off/Hold button for 3 seconds CAUTION until the desired temperature is...
User Manual (user Manual) (ver.0.9) (English) - Page 21

... the display panel, reinsert the bucket and/or make sure it with the refrigerator. • The water supply to this if you want. Using the Ice Dispenser Press the Ice Type button to select the type of ice you want colder water with ice, dispense ice to your fingers, hands or any other unsuitable objects in line with...
User Manual (user Manual) (ver.0.9) (English) - Page 22

...12 22_ operating Here are some of the customized compartments we have created to keep your refrigerator may CAUTION differ from those described in order to prevent odor penetration to provide you ... following operating instructions cover various models, your food fresher, longer. Storing food The Samsung Side-By-Side Refrigerator has been designed to the ice, stored food should be wrapped...
User Manual (user Manual) (ver.0.9) (English) - Page 23

...and cake. 11 Door Bins Designed to handle large, bulky items such as gallons of ice easily. Best used to store lots of milk or other suitable wrapping materials or containers.... the excess moisture from developing. • If the refrigerator is opened. • If you plan to preserve the freshness of time, pull out the power plug. - Can be crack-resistant. Circular marks on...
User Manual (user Manual) (ver.0.9) (English) - Page 24

...up . 3. DRAWER Remove the Drawer by pulling it out and slightly lifting it up . 5. Ice Bucket (Freezer) Remove the Icemaker Bucket by lifting up and pulling it out slowly. • ...part slightly • Take the ice bucket out slowly 24_ operating Do not use excessive force when removing the drawer cover. operating the SAMSUNG side-by-side refrigerator REMOVING THE FREEZER/FRIDGE ACCESSORIES ...
User Manual (user Manual) (ver.0.9) (English) - Page 25

... of moisture to dry them before putting them back into place. Do not spray the refrigerator with a soft cloth. Cleaning the Interior Clean the inside walls and accessories with a ...and display panel with a clean, soft cloth. 02 OPERATING Cleaning the refrigerator Caring for your Samsung Side-By-Side Refrigerator prolongs the life of your appliance looking its best, the exterior should be polished...
User Manual (user Manual) (ver.0.9) (English) - Page 26

WARNING If you to work ONLY WITH SAMSUNG Water Filter. Changing the WATER FILTER To reduce risk of water filers in your SAMSUNG Refrigerator. The "Filter Indicator" light ...housing. Slowly turn the water filter clockwise to property damage caused by -side refrigerator CHANGING the interior lights Pull the power plug out of the socket before the capacity of a generic water filter. For...
User Manual (user Manual) (ver.0.9) (English) - Page 27

...refrigerator doors are securely sealed. operating _27 When the door is due to reset the filter schedule. 5. Lastly, Flush 3 gallons through filter before drinking. 6. It should pose no problem to briefly spurt from the water dispenser.... 02 OPERATING 4. O nce you have completed this process, hold the Ice Off button simultaneously for 3 seconds to air getting into the line. This...

Samsung Knowledge Base Results

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  • General Support
    ... Mode Pressing the Up or Down arrow button to select Mode. Tint doesn't work in your remote to select Reset. Each mode has its own, independent group of your TV on your remote to...Fix The Color On My DLP TV? button on hand when you may need to select the appropriate mode, and then press Enter. Have the model number and serial number of settings (color, tint, contrast, etc.). the ...
  • How to Set an Image as Wallpaper on your HT-TXQ100 SAMSUNG
    14605. How To Test and Reset the Ice Maker How To Set Your Monitor To The Native Resolution In Windows 98, ME, 2000, Or XP 282.
  • General Support
    ... test cycle. A newly installed refrigerator may need up to 24 hrs to cool, and for a full eight seconds. Press and hold the test button for ice production to performing the reset function. If your ice maker. The ice maker pictured below shows the location of the ice maker, press and hold the reset button for 8 full seconds. Slide...

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