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Samsung HL-T5689S Support Question

Samsung HL-T5689S Support Question

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Question posted by tontyp1 on June 15th, 2021

Samsung Hl-t5689s Sound But No Picture On First Try.

Hi, I hope you are doing well. My Samsung HL-T5689S takes about 10 -15 minutes for the sound to come on most of the time with no picture. When I turn it off and on again a few times the picture will eventually come on with the sound after 10-15 minutes. Do you know a fix?

Current Answers

Answer #1: Posted by techyagent on June 15th, 2021 10:43 PM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

Points: 4,799,790
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No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. Where there is a bad connection, faulty cables or improper installation. An issue with the device connected to the TV

https://www.samsung.com/au/support/tv-audio-video/my-tv-has-audio-but-no-video/

https://www.samsung.com/in/support/tv-audio-video/television-no-picture/


Thanks


Techygirl
Answer #2: Posted by SonuKumar on June 16th, 2021 8:25 AM
SonuKumar

Member since:
May 9th, 2021

Points: 16,622,780
100
points
No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. Where there is a bad connection, faulty cables or improper installation. An issue with the device connected to the TV

https://www.samsung.com/in/support/tv-audio-video/television-no-picture/

Troubleshooting all 3 issues are explained below:

Finding the Source of the Problem

To find the source of the problem, follow these steps:

1

First press the MENU button on your remote control or the television. If you are able to see the menu then continue to step 2 if you do not see the menu then your TV will need service. Please click on the "Create Service Request" link located on the bottom of the page.

2

On the back of the TV and the device you have connected, make sure that none of the connecting cables are loose or attached to the wrong jack. If you are still having the problem, continue to the next step.

3

Check the settings on the device you connected to the TV. There may be a switch or button that turns its different outputs on and off. If you are still having the problem, continue to the next step.

4

Replace the connection cables. If you are still having the problem, continue to the next step.

5

Connect another device to the same input. If you get an image from the new device, there is an issue with the original device you connected.

https://www.samsung.com/ca/support/model/HLT5689SX/XAA/


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related Samsung HL-T5689S Manual Pages

User Manual (ENGLISH) - Page 1

DLP TV Owner's Instructions HL-T5089S HL-T5689S HL-T6189S Register your product at www.samsung.com/global/register Record your Model and Serial number here for future reference. ▪ Model Serial No
User Manual (ENGLISH) - Page 2

... antenna or transmitter. © 2007 Samsung Electronics Co., Ltd. The license does...Television Services ● Digital Picture Quality DTV programs are comparable to Dolby Digital 5.1 surround, using your TV...Sound With DTV, you can listen to a variety of Dolby digital audio formats from Dolby Surround 2.0 to progressive-scan DVD movies in combination with part 15 of our current analog TV...
User Manual (ENGLISH) - Page 4

... HDMI .. 14 ■ Connecting a DVD Player/Set-Top Box via DVI ..... 14 ■ Connecting a Digital Audio System 15 ■ Connecting an Amplifier/DVD Home Theater......... 15 ■ Connecting a PC 16 Operation ■ Turning the TV On and Off 16 ■ Plug & Play Feature 17 ■ Changing Channels 19 ■ Adjusting the Volume...
User Manual (ENGLISH) - Page 5

...; Automatic timer to turn the TV on and off at any time you choose ● Adjustable picture and sound settings and the ability...56˝ screen : At least 6.6 feet 61˝ screen : At least 7.2 feet List of time, sit as far back from this TV. ● TV supports wireless connection to selected Bluetooth stereo headsets and photo printers. ● WISELINK enables you to easily control Samsung...
User Manual (ENGLISH) - Page 9

...list in the Channel List menu. (Refer to pages 41~46) l CH / Displays the available channels in Picture ON/OFF. For example, to select channel "54-3", press "54", then press "-" and "3". 4 CH...your VCR, Cable box, DVD player, or Set-Top Box. 1 POWER Turns the TV on and off the sound. 8 MENU Displays the main on the TV screen. Press to increase or decrease the volume. 7 MUTE Press to ...
User Manual (ENGLISH) - Page 12

... Cable between the AV IN 1 [L-AUDIO-R] (or AV IN 2 [L-AUDIO-R]) jacks on the TV and the AUDIO OUT jacks on pages 10~11). S-Video Connection Your Samsung TV can be connected to the S-Video jack of a VCR. (This connection delivers a better picture when compared to the regular video connection above.) 1 To begin, follow steps 1-3 in...
User Manual (ENGLISH) - Page 20

Air 3 No Time Information Viewing the Menus 1 With the power on the remote control. Press the ENTER button to display, change , ... of each function, refer to the corresponding page. ● Device List, see page 82 Headset Connection, see page 69 Picture Setting, see page 28 Sound Setting, see page 36 Sleep Timer, see page 50 Caption, see page 51~52 Channel Add/Delete, see page 42 Delete...
User Manual (ENGLISH) - Page 29

...-10 ~ +10 You can directly select the black level on the Picture Picture Color Tint (G/R) Color Tone Detail Settings Size Digital NR Active Color DNIe Color Gamut Position Samsung's new TVs ...; Gamma: -3 ~ +3 You can be selected. See below to make even more natural picture colors. English - 29 Detail Settings Black Adjust Dynamic Contrast Gamma White Balance My Color Control Edge...
User Manual (ENGLISH) - Page 35

...Press the ▲ or ▼ button to exit. Freezing the Current Picture Press the STILL button to freeze a moving picture. (Normal sound will still be heard.) To cancel this function, press the STILL button ...Still Print Cancel This function is available only when a bluetooth printer is connected to the TV. (Refer to select Air/Cable, then press the ENTER button. Changing the Position of...
User Manual (ENGLISH) - Page 42

...LNA : On 6 Air 6-1 Air 7 Air 7-1 ♥ Air 9 Air 9-1 ♥ Air 10 Air 10-1 ♥ Air 11 Air Air  Antenna  Zoom  Select  Option 6 Air 6-1 Air...or deleted, then press the ENTER button. Device List Headset Connection Picture Setting Sound Setting Sleep Timer Off Caption Off Channel Add/Delete Set Favorite Channel Move...
User Manual (ENGLISH) - Page 43

... 6 Air 6-1 Air 7 Air 7-1 ♥ Air 9 Air 9-1 ♥ Air 10 Air 10-1 ♥ Air 11 Air Air  Antenna  Zoom  Select  Option 6 Air 6-1 ... the FAV.CH button on the remote control. Device List Headset Connection Picture Setting Sound Setting Sleep Timer Off Caption Off Channel Add/Delete Set Favorite Channel Move Enter...
User Manual (ENGLISH) - Page 53

... sound with the selected source. ➢ If Game Mode is On ● Picture Mode is automatically changed to TV, check if Game Mode is activated. Press the ▲ or ▼ button to select Game Mode, then press the ENTER button. 2 Press the ▲ or ▼ button to www.samsung.com → 'PRODUCTS' → 'HDTV...
User Manual (ENGLISH) - Page 61

...SW Upgrade Function Help : On Adjusting the Melody Sound The TV power on/off melody sound can be adjusted. 1 Press the MENU button. ...Press the ▲ or ▼ button to exit. Press the EXIT button to exit. ➢ Blue Screen is displayed when there is very weak, a blue screen automatically replaces the noisy picture...
User Manual (ENGLISH) - Page 69

...is printed by turning the TV off or malfunctioning.... ➢ Communication failure may be in the ready state. If you wish to print is displayed. In this case, reconnect the device. ➢ While using the Anynet+ enabled Samsung... connect one headset at a time. ➢ You cannot connect...website: www.iskin.com Picture Setting Sound Setting Sleep Timer Off ...
User Manual (ENGLISH) - Page 70

...Card Readers. ● Before connecting your device to the TV, please back up your files to prevent them from the TV or to turn it off (if available), exit WISELINK first for a proper... SAMSUNG is not responsible for mass storage class bulk-only transport. (e.g. MSC is not supported and you cannot use a digital camera (PTP: Picture Transfer Protocol) and USB storage device at the same time....
User Manual (ENGLISH) - Page 73

...Slide Show Zoom Rotate Background Music  On  Background Music Setting Delete Picture Setting Sound Setting Move Adjust Enter Background Music Setting Folder 1 Swan Song feat.TBNY.mp3 Beatles-Yesterday.....mp3 Tom Waits-Time.mp3 Chuk Mangione-Feel So good.mp3 Ryuichi Sakamoto-Rain.mp3 ▼  Select Move Enter Exit Do you want to on page 28) Sound Setting: You can...
User Manual (ENGLISH) - Page 75

...turn on the WISELINK mode. To exit WISELINK mode, press the EXIT button on the remote control to select Zoom, then press the ENTER button. Start Slide Show Zoom Rotate Background Music On Background Music Setting Delete Picture Setting Sound... ENTER button, then press the buttons. Zoom (x 2) Zoom-in photo. Each time the ◄ or ► button is pressed, the photo size decreases or...
User Manual (ENGLISH) - Page 76

...61602; Option Start Slide Show Zoom Rotate Background Music On Background Music Setting Delete Picture Setting Sound Setting Move Enter 90° Rotate Press the WISELINK button on the remote control...;, 180˚, 270˚, and 0˚. ➢ Rotating directly from 90 degrees to turn on the remote control. ➢ The rotated file is not allowed. Rotating 1 After switching...
User Manual (ENGLISH) - Page 85

... picture quality. No picture or sound. Try another channel. - Adjust the antenna. - Unplug the TV for the DLP TV is composed of the batteries are inserted correctly. The TV won't turn ...window). - No sound or sound is too light or too dark. - Check the antenna connections. - Clean the upper edge of these troubleshooting tips apply, call your nearest Samsung service center. ...
User Manual (ENGLISH) - Page 87

...Sound (Output) Dimension (W x H x D) Weight Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity HL-T5089S 50 inch 1147 x 808 x 340 inches (1147 x 808 x 340 mm) 62 lbs(27.8 Kg) HL-T5689S 56...31.3 Kg) HL-T6189S 61 inch 1391 x 957 x 392 inches (1391 x 957 x 392 mm) 74.7 lbs(33.9 Kg) 50 °F to 104 °F (10 °C to 40 °C) 10% to 80...

Samsung Knowledge Base Results

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  • General Support
    ...turn on your laptop's DVI video output jack. Press the Source button on the laptop first. Both TV display and laptop display on . If You Don't Get Any Sound.... Samsung's 2005 and 2006 TVs do not support DVI to slide all the volume controls that fixes the problem. Using a 15 pin D-sub (standard, VGA...available on most laptops, each time you press the FN key and the appropriate function key,...
  • General Support
    ...8226; or "No match found." Sound (4) you adapt Digit Dial, your phone... when sending a Text or Picture-Video message Adapt VoiceMode (1), to... to factory defaults. Prompts (1), turns playback on or off for most... clearly, and say a command" Digits (2), turns playback on or off for digits, for example... "Please repeat..." The adaptation process takes about 60 seconds. Select desired Choice...
  • General Support
    ...by adjusting the Sensitivity setting toward Reject Less. Sound (4) you can improve voice recognition of phone numbers...audio playback for prompts such as "Please repeat..." Adaptation takes about three minutes. false activations (VoiceSignal detects a wrong match), you ... message such as "Please say a command" Digits (2), turns playback on or off for digits, for example, when confirming...

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