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Samsung BD-JM51 Support Question

Samsung BD-JM51 Support Question

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Question posted by Wcody275 on May 27th, 2021

Device Malfunction

only will play regular dvd, no blue ray will load

Current Answers

Answer #1: Posted by hzplj9 on May 27th, 2021 11:37 AM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
June 25th, 2012

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First try a disk cleaner as the Blue Ray is more compressed than a standard DVD so the sensitivity is lower. If that does not resolve the situation it will need a competent engineer to investigate as you may need a new laser assembly.

Hope that helps.

Answer #2: Posted by SonuKumar on May 28th, 2021 7:42 AM
SonuKumar

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May 9th, 2021

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Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related Samsung BD-JM51 Manual Pages

User Manual - Page 1

BD-JM51 Blu-ray™ Disc Player user manual imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register ENGLISH
User Manual - Page 3

...for a Class B digital device, pursuant to Part 15 ...SER CLASE 1 ✎✎ NOTES ■■ If the Region number of a Blu-ray Disc/DVDs does not correspond to the Region number of this appliance to Laser Notice No. 50,...To reduce the risk of fire or electric shock, do not expose this player, the player cannot play the disc. DANGER : ●● VISIBLE AND INVISIBLE LASER RADIATION ...
User Manual - Page 4

... Device 16 Playing a Disc with User Recorded Content 17 Using DLNA 17 Controlling Video Playback 18 Controlling Music Playback 18 Playing Photo Contents 20 Using Netflix 20 Using Pandora 21 Using YouTube 21 Appendix Troubleshooting 23 Specifications 24 Before using the User Manual 4 Logos of Discs the player can play Media Disc Type Details Blu-ray Disc BD...
User Manual - Page 5

... not support the PTP protocol. ●● Do not disconnect a USB device while it is transferring, playing, or recording files. ●● The bigger the image resolution, the longer the image takes to display. ●● This player cannot play Blu-ray Disc BD-LIVE NTSC broadcast system in U.S.A, Canada, Korea, Japan Supported File Formats Notes on...
User Manual - Page 6

...264 format compresses images with your Blu-ray player: *.mp3 MP3 MP3 - * S ampling rates (in kHz) - 8, 11, 16, 22, 32, *.wma WMA WMA 44.1, 48 * B it rates - This player can play , depending on the recording condition....might not be finalized. ■■ "x.v.Color" offers a wider color range than normal DVD camcorder discs. Does not support H.264 FMO/ASO/RS and VC1 SP/MP/AP L4...
User Manual - Page 7

...USB cover before inserting USB device. Press to local environmental ...play selected portions of the Remote Control Turn the player on and off . (This button is any fluorescent lighting nearby. !! Use to operate options. Press the number buttons to select menu items and change menu values. These buttons are used both for Samsung TVs,) Use to exit the menu. During Blu-ray Disc/DVD...
User Manual - Page 8

...connections. -- Do not connect the power cord to the wall outlet until you have made all devices before you start . When you change the connections, turn off all the other connections. -- ... HDMI cable may not work. Audio Video Connecting to an Audio System You can connect the Blu-ray player to the TV. Method 1 Connecting to an HDMI compatible AV receiver ●● Connect ...
User Manual - Page 9

...Display (OSD) and menu languages, the aspect ratio (screen size), the network type, and connect the player to your network. The Start screen appears. Press the v button. Highlight each choice to see each... (On Screen Display) may be allowed, depending on the TV. Each setting may change in the Blu-ray player, turn on your TV, and then turn on the remote. On the TV Aspect screen, select ...
User Manual - Page 10

...9679; Home Menu 5 Play Disc Photos Videos 1 Music 6 2 No Disc 7 App 1 App 2 App 3 App 4 App 5 More Change Device Settings 8 3 4 1 Access and play Videos. 2 Access and play Music. 3 Access and...to the Blu-ray player, the Blu-ray player automatically verifies your TV. TV Aspect Ratio Depending on the type of television you leave the player in both the TV and the player. 3) Set...
User Manual - Page 11

...changed the resolution, remove all stored user BD data is deleted. ■■ The Blu-ray Disc must have the 24 frame feature for the player to a device that is suitable for more accurate color reproduction... 1080i 1080i 1080i 720p 720p 720p 480p 480p 480p ●● DVD playback Output Setup BD Wise Auto 1080p 1080i 720p 480p HDMI / connected HDMI Mode 480i Max. You can...
User Manual - Page 12

...device (AV receiver, TV) is not compatible with compressed formats (Dolby Digital, DTS), the audio signal outputs as PCM. ■■ Regular DVDs do not have BONUSVIEW audio and Navigation Sound Effects. ■■ Some Blu-ray Discs do not have BONUSVIEW audio and Navigation Sound Effects. ■■ If you play...Mode Lets you choose to have the player downmix to normal stereo or to ...
User Manual - Page 14

...; If you have DLNA software (Play To) built in the middle of your Blu-ray player. Quick Start When set to On, Standby power consumption will be stopped if you format the storage device. ■■ The total memory available to the Setup section of free space to use BD-LIVE and the provided contents may...
User Manual - Page 15

...the update is on the front panel for any product malfunction caused by USB, follow these steps: 1. Copy ...Press and hold the ^ button on , you control the types of Blu-ray Discs with the same name as the zip file. 4. Select Owners ...the product when you to play . BD Parental Rating Prevents playback of DVDs that indicates the maturity level of the player. 6. Change PIN Change...
User Manual - Page 16

... upgrade the firmware, remove any discs from the player. 2. The update progress popup appears. 4. Playing Files on a USB device. Turn the player on , the player automatically notifies you when a new software version is...for player malfunction caused by returning to the Photos, Videos & Music screen and going to play , and then press the v button. 6. When the update is complete, the player ...
User Manual - Page 17

... network. 2. Depending on Blu-ray, DVD, or CD discs. 1. Select Change Device on . 2. Videos, Photos, or Music and then press the v button. ✎✎ NOTE ■■ Even though the player will display folders for instructions that appears, select your DLNA compatible device to set up , and then close the tray. 2. You can play multimedia files you...
User Manual - Page 18

...Remote Control used for Video Playback 2 1 Playback related buttons The player does not play , and then press the v button. 8. Each time you...Blu-ray disc, DVD, CD, USB device, or your computer. Depending on a Blu-ray disc, DVD, CD, USB device, or your computer. Go to normal speed playback, press the 6 button. Slow Motion Play In pause mode, press the 4 button. Skip Motion Play...
User Manual - Page 20

...Blu-ray player to your e-mail address by some discs. ■■ On the Copying screen, you will be affected by returning to the Photos, Videos & Music screen and repeating Step 3. 4. Open the disc tray. The new device... the ▲▼ buttons to select the device to store the copied files on a Blu-ray disc, DVD, CD, USB device, or your computer. message appears. Background Music...
User Manual - Page 23

... us to repair your Blu-ray Disc/DVD Disc is fixed and cannot be unique. An engineer is called out to the factory settings. You cannot change the screen aspect ratio (screen size). PROBLEM SOLUTION No operation can cause this manual thoroughly, search for several minutes to the BD-LIVE server. Play mode differs from...
User Manual - Page 24

...Before reading the user manual, Disc Types and Characteristics, and Before Playing. ●● For Blu-ray Disc Player progressive scan output : CONSUMERS SHOULD NOTE THAT NOT ALL HIGH ... some discs bearing the BD-ROM, BD-RE/-R, DVD-VIDEO, DVD-RW/-R, DVD+RW/+R and CD-RW/-R logos may not operate all features of this player; -- BD-RE/-R, DVD-RW/-R discs; this player may not respond to...
User Manual - Page 25

... of this device belong to limit the use of unauthorized copies of some commercially-produced film and videos and their respective owners 2.0+Digital Out ●● Open Source License Notice -- Furthermore, BD-ROM Mark and BD+ are encoded with your personal noncommercial use , display, distribution, or revision of television programs, videotapes, Blu-ray Discs, DVDs, and...

Samsung Knowledge Base Results

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  • General Support
    ...tray. For information on your player: Do not power off . If any files. WARNING! Place the update disc in a failure to a compatible TV or display device. screen, use the "...system verifies the firmware version. appears, use a CD-RW disc Your Blu-ray player must use the arrow keys to which the BD player is available online (see FAQs below , please call 1-800-SAMSUNG (...
  • General Support
    ... the clipboard. In the event it to appear. here to the USB port on . The TV and Blu-ray Player need to your language preference. You need to be tuned to the appropriate auxiliary input for Blu-ray viewing. Please delete the file and download the correct USB firmware update. update takes several minutes for...
  • Using Anynet+ With A Home Theater SAMSUNG
    .... submit Please select answers for all three shut down. Product : Televisions > To operate the Blu-ray player, enter the Tools Menu and select BD player from the home theater or Blu-ray player. And when you have a Blu-Ray player with an Anynet+ Device Connected to the LN40A750 using HDMI pass through, and you satisfied with this is accomplished by using...

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