Question posted by harriet84 on March 6th, 2015
Register Replacement Phone
How do I register a replacement phone and keep my old number
Current Answers
Answer #1: Posted by TechSupport101 on March 6th, 2015 12:24 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Contact Safelink's CS as per http://www.contacthelp.com/SafeLink%20Wireless/customer-service and be prepaired to be on the phone for sometime (as you have your service tranfered to your replacement phone.
Answer #2: Posted by MattSL on March 6th, 2015 2:27 PM
MattSL
Member since:
May 16th, 2012 Points: 82,580
Member since:
May 16th, 2012 Points: 82,580
Hi harriet84! My name is Matt, and I work with SafeLink Wireless. We can help you in activating the replacement phone with your old phone number. So we can better assist you, please send us an email at at [email protected]. You can also call our Customer Care Center at 611 from your SafeLink Phone (it's a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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