Trying To Reach A Live Person Over The Phone And Not Always The Awful Machine

I applied for my sister online to receive a safelink phone. I selected Medicaid for her government participation instead of Medicare. Since I haven't been able to ask a question about referral, on the number I was given which is 800-723-3546, I am sending the copy of her card by mail. Her information

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Answer #1: Posted by BusterDoogen on June 15th, 2015 10:23 AM

This answer was accepted by the poster of the original question.

BusterDoogen

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Here's another number you can try for further assistance: 800-378-1684

How to reach a live person:
- Press 1 for English
  Press # 4 times
I hope this is helpful to you! Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by MattSL on June 15th, 2015 1:45 PM

MattSL

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Hi wwwpulliamsisLyn50! I am Matt and I work with SafeLink. Let me help you get this resolved. Send me an email at [email protected] and we will resolve your problem right away. You can also call our Customer Care Center at 611 from your SafeLink Phone (it's a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thanks.