Ricoh GX3000S Support Question
Ricoh GX3000S Support Question
Find answers below for this question about Ricoh GX3000S - Aficio Color Inkjet.Question posted by bmthombeni on August 27th, 2012
After Scanning To Folder I Got This Message Destination Authentication Failed
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Answer #1: Posted by freginold on August 27th, 2012 9:15 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
That message typically means the copier doesn't have the necessary authentication to connect to that folder. Check your address book to make sure you entered the user name and password correctly, and also make sure the password hasn't been changed since it was entered.
If the user name and password are correct, check the folder permissions to make sure the copier will be able to access and write to the folder. Also make sure that the computer where the folder is located is on and ready when you scan.
If the user name and password are correct, check the folder permissions to make sure the copier will be able to access and write to the folder. Also make sure that the computer where the folder is located is on and ready when you scan.
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