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Ricoh Aficio MP C5502 Support Question

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Question posted by carolelgarren on December 27th, 2012

Why Won't Pdf Files Containing Pictures Or Graphics Print?

Occasionally, we have documents with many pictures or graphics in a pdf that we need to print. When you send it to print, it appears to be working but the file never prints out. There is no error or message of any kind. It just never prints. Any suggestions?

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Answer #1: Posted by freginold on December 28th, 2012 5:00 AM

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freginold

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Hi, if this only happens with PDF files, check to be sure your printer has the PostScript3 (PS3) kit installed, and you are using the PostScript driver. Both of these are necessary for optimum performance when printing PDF files. If you have the PS3 kit and you are using a PostScript driver, check the print driver's settings because PostScript drivers have a lot of specific settings that can cause weird printing problems.

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Related Ricoh Aficio MP C5502 Manual Pages

User Guide - Page 70

... Sending scan files See "Basic Procedure for Saving Scan Files on media See "Basic Procedure for Sending Scan Files by E-mail", Scan . 1. Storing scan files in which scan files are stored See "Sending the URL by E-mail", Scan . Storing scan files on a Removable Memory Device", Scan . Converting transmitted faxes to electronic formats and sending them to electronic formats (Document...

User Guide - Page 75

... memory device and specify print conditions such as print quality and print size. • See Print . 15 You Can Print Data Using Various Functions You Can Print Data Using Various Functions CJQ602 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. • You can print files...

User Guide - Page 108

...Printer] Press to scan originals and save images as files. For details about how to use the scanner function... appear on the [Home] screen, such as a printer. To change the image, see Print . 5. For details about how to use the copy function, see Copy/ Document ... 7 CJS052 1. [Copier] Press to send or receive faxes. 2. Getting Started How to switch pages when the icons are displayed...

User Guide - Page 116

... onto one side of scanned documents, so that you can you can print various size copies onto one size of working or architectural drawings. Your company name needs to manage. Thumbnail copy Specify [Combine 1 Side] in the machine. Select [Full Colour: Text / Photo] in [Scan Settings] and [High Compression PDF] in [Send File Type / Name]. You can...

User Guide - Page 170

... be printable using the PDF direct print function. • If print jobs through PDF direct printing are being canceled, print using the printer driver from a Removable Memory Device You can connect removable memory devices (USB flash memory and SD cards) to the machine and directly print the files stored on the machine. • Large PDF files might not be printed: JPEG, TIFF, and...

User Guide - Page 171

... software error. PDF files • This function is possible for genuine Adobe PDF files only. • PDF files whose PDF version is 1.7 (Acrobat 8.0 compatible) or earlier can damage the memory device and corrupt its data. • If the machine is accidentally turned off the machine while a removable memory device is not supported. 110B Doing so can be printed. • PDF files...

User Guide - Page 172

... on the top left of the document. If necessary, press [Preview] to print. Remove the removable memory device. Note that contains the file you want to print. Only one removable memory device can simultaneously select multiple files of the same file type in the current folder. When printing is complete, an error message will appear. For details about inserting a removable memory...

User Guide - Page 175

... size PDF files may not be printed using this function. • Print settings are in a removable memory device. • File names must not contain any other type of file. • Following sizes of JPEG files can change the scale factor and display position of the print image. 8. [Start Printing] Press to display the print image of the 1st page of the selected document...

User Guide - Page 204

... Monitor. 133 Click [Fax Received File] on the [Print Job/Stored File] menu in the left pane. 3. To download the received fax document, select [PDF], [PDF/A], or [Multi-page: TIFF], and then click [Download]. If the programmed user code was deleted from the Address Book, a message indicating incorrect user code entry appears. When you have programmed a user...

User Guide - Page 274

... the control code are invalid. On the printer driver's [Detailed Settings] tab, click [Effects] in the Document Server when the [Unauthorized Copy Prevention] was cancelled." Check the print settings. Check that the data is specified. "An error occurred while processing an Unauthorized Copy Prevention job. The resolution is being used by another function...

User Guide - Page 353

...Control Panel]. 3. From the list of discovered devices, select the machine you select is discovered, the [Found New Hardware Wizard] window appears. Click [Bluetooth Printer], and then click [...Printer Driver for available Bluetooth devices. 6. For details, see the Help supplied with your Bluetooth device and/or Bluetoothequipped computer. • After printing the test page, check it...

User Guide - Page 414

...; ftp ftp> put file_name option1=value1,... Do not use spaces. • When the printing file contains the PostScript commands that may not be separated by commas (,). For details about types of "option=value". The device option is specified in the form of device options and values, see the following settings are for your model. 1. "file_name...

User Guide - Page 509

... using the user ID and password used for logging in the PCL minidriver*. * The authentication function cannot be also applied to Mail to Print", Fax. 8. When the User Code is printed via ftp. A PDF file is selected in the PCL printer driver or in the PCL universal driver. 2. The [User Authentication] check box is...

User Guide - Page 664

...the login password. Import Device Setting Import Device Setting Log of when data in the Address Book is no "Login" log made to the machine's settings. Enhanced Print Volume Use Limitation: Tracking Permission Result Enhanced Print Volume Use Limitation: Tracking Permission Result Log of file capture errors. 7. File Access Privilege Change File Access Privilege Change Log for...

User Guide - Page 669

...an output destination fails, "Connection Failed with the specified file, "Specified File: Format Error" is recorded. If there are no privileges for operating the specified file, "Specified File: No Privileges" is recorded. If an error occurs in the external media, "Memory Storage Device Error" is recorded. If encryption fails, "Encryption Failed" is recorded. 225 If a communication...

User Guide - Page 759

... Settings Program / Delete Device Certificate Device Setting Information: Import Setting (Server)*14 Device Setting Information: Run Import (Server)*14 Device Setting Information: Export (Memry Strge Devc)*14 Device Setting Information: Import (Memry Strge Devc)*14 Print Import Result Log*14 Print Export Result Log*14 PDF File Type: PDF/A Fixed Stop Key to Suspend Print Job Energy Saver Key...

User Guide - Page 773

... Menu Protect List / Test Print Lock Delete All Temporary Print Jobs Delete All Stored Print Jobs Auto Delete Temporary Print Jobs Auto Delete Stored Print Jobs 4 Colour Graphic Mode User Mach N/W File Lv.1 Lv.2 R R/W R R R R R R/W R R R - - - - R/W R/W - R/W - - R R R R/W R R R R R R/W R R R R/W R R R R System Settings Print Error Report Auto Continue User Mach...

User Guide - Page 783

... settings are in [Configuration] in "Available Settings". System Settings Device Name Comment Location Spool Printing Protect Printer Display Panel Print Priority Function Reset Timer Energy Saver Key to Change Mode Stop Key to user operations differ depending on Device Display Panel Media Slot Use PDF File Type: PDF/A Fixed Output Tray Paper Tray Priority Cover Sheet Tray...

User Guide - Page 792

... These settings are in [Configuration] in [Device Management]. 9. When administrator authentication is set, the restrictions to user operations differ depending on the "Menu Protect" setting. Basic Settings Settings Print Error Report Auto Continue Memory Overflow Job Separation Auto Delete Temporary Print Jobs Auto Delete Stored Print Jobs Jobs Not Printed As Machine Was Off Rotate by...

User Guide - Page 794

...Print Error Report Job Separation Rotate by 180 Degrees Memory Usage Duplex Copies Blank Page Print Sub Paper Size Input Tray Page Size Paper Type Output Tray Letterhead Setting Edge to Edge Print PCL Menu PS Menu PDF Menu RHPP Settings 350 User Mach N/W File... Mach N/W File Lv.1 Lv.2 R R/W R R R R R R/W R R R R R R/W R R R R R R/W R R R R R R/W R R R R R R/W R R R R R R/W ...