Ricoh Aficio MP C5502 Support Question
Ricoh Aficio MP C5502 Support Question
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Question posted by gsmastro on April 12th, 2013
Setting Up Lan Fax
I have already installed the Lan Fax driver but when I try to send a test the fax does not send. Do I have to do any additional setting changes on the MFD as well?
Current Answers
Answer #1: Posted by freginold on April 13th, 2013 3:10 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
If you've installed the LAN fax driver on your computer and it doesn't send, the two main things to check are:
1. Your network connection from the computer to the copier. If you can print to the copier from your computer, then the connection is good.
2. Your fax line. Try to send a regular fax from the copier. If it goes through, the problem isn't the fax line.
1. Your network connection from the computer to the copier. If you can print to the copier from your computer, then the connection is good.
2. Your fax line. Try to send a regular fax from the copier. If it goes through, the problem isn't the fax line.
Related Ricoh Aficio MP C5502 Manual Pages
User Guide - Page 269
... confirm that the Bluetooth interface unit was turned on .
• The wireless LAN board was pulled out after the machine was installed correctly. Turn off the main power switch, and then confirm the wireless LAN board is displayed. The @Remote certificate is changing settings.
If the message appears again, contact your service representative. 10. "Waiting...
User Guide - Page 321
... Option Settings for the Printer...35 Conditions for Bidirectional Communication 35 If Bidirectional Communication is Disabled 36 Installing Font Manager...37 Using Adobe PageMaker Version 6.0, 6.5, or 7.0 38 3. Installing the Scanner Driver Installing the TWAIN Driver...39 Installing a TWAIN-Compliant Application on the CD-ROM 5
Printer Drivers...5 TWAIN Driver...7 LAN-Fax Driver...8 Font...
User Guide - Page 322
......44 Installing the LAN-FAX driver in "Add Printer 45 Setting LAN-Fax Driver Properties...47 Setting Print Properties...47 Configuring Option Settings for the Printer Under Mac OS X 57 7. Troubleshooting Messages Displayed When Installing the Printer Driver 49 If USB Connection Fails...51 6. Appendix Updating or Deleting the Driver...59 Updating the Driver...59 Deleting the Driver...60...
User Guide - Page 323
...client computer. For details about installing the driver, see p.41 "Installing the LAN-Fax Driver".
You can then install the various software included on the supplied CD-ROM. For details about installing the driver, see p.14 "Installing the Printer Driver for a Network Connection" or p.27 "Installing the Printer Driver for a Local Connection". LAN-Fax Driver This software enables you to...
User Guide - Page 328
.../2008 R2 *1 Operates in the language specified when installing driver.
• For details about installing the driver, see p.41 "Installing the LAN-Fax Driver".
8 1. LAN-Fax Driver
This driver is supported in 32-bit compatibility mode on the CD-ROM: • 32-bit driver \X86\DRIVERS\LAN-FAX\XP_VISTA • 64-bit driver \X64\DRIVERS\LAN-FAX\X64
System requirements • Hardware PC/AT...
User Guide - Page 330
... OS X, the following limitations apply to each function: • When using the scanner function, the TWAIN driver cannot be used. • When using the fax function, the LAN-Fax driver cannot be used. • When using the printer function, use the printer driver for Mac OS X. For details, see p.53 "Installing the Printer Driver Under Mac OS X".
10
User Guide - Page 335
... [Change settings for a Network Connection
Using the Standard TCP/IP port
1. Select the check box of the selected printer is displayed in the [License Agreement] dialog box. Enter the machine name or IP address, and then click [Next].
Insert the provided CD-ROM into the computer's CD-ROM drive.
When the device type...
User Guide - Page 339
... [Start] menu, click [Devices and Printers]. 6. Click [Browse...], and then specify the location of the INF file. Select the manufacturer and model name of the machine you want to close this manual.) 2. Modify settings such as printer name, default printer,
and printer sharing configuration, as necessary. Installing the Printer Driver for a Network Connection
•...
User Guide - Page 341
...installation starts. 21.
Click the icon of the machine you want to change the SmartDeviceMonitor for encrypted communication).
Enter a name for identifying the machine in [Port :]. 19. Click [Detailed Settings] Settings...R2
1. Click [Printer]. 3. Installing the Printer Driver for Client Help.
17. Click [OK]. 18. On the [Start] menu, click [Printers and Faxes]. 2. Click the [Ports]...
User Guide - Page 342
... 2.
Click [PCL Printer Drivers] or [PostScript 3 Printer Driver].
22
For details about these settings, see p.6 "Supported languages". 4. On the [Start] menu, click [Devices and Printers]. 2. Right....EXE]. 3. See the installation procedure for Client Help.
The [Port Configuration:] window appears.
• User, proxy, and timeout settings can be configured for each...
User Guide - Page 344
...driver you want to use , and then click [Next]. 7. The created queue is displayed in the [Change settings...] menu, select [Devices and Printers].
18. Installing the Printer Driver
6.
After restarting the... computer, open the printer window.
• Windows XP, Windows Server 2003/2003 R2: On the [Start] menu, select [Printers and Faxes...
User Guide - Page 345
...XP, Windows Server 2003/2003 R2: On the [Start] menu, select [Printers and Faxes]. • Windows Vista, Windows Server 2008: On the [Start] menu, select [...set to configure banner page. Installing the Printer Driver for a Network Connection
• The protocol is set up the PostScript 3 printer driver. 1.
Follow the procedure below to configure form feed. Click the [Device Settings...
User Guide - Page 347
...; If the [Windows Security] dialog box appears in progress. Installing the Printer Driver for a Local Connection
Installing the Printer Driver for a Local Connection
This section describes the installation procedure of the printer connected to the "USB" port is added to the [Printers], [Printers and Faxes], or [Devices and Printers] window. Windows XP, Windows Server 2003/2003 R2...
User Guide - Page 348
... the USB cable.
Click [Finish]. If the printer driver has already been installed and plug and play is enabled, the icon of the printer driver is added to the [Printers], [Printers and Faxes], or [Devices and Printers] window. Turn on the number of the machine whose driver you want to the "USB001" port is stored. Insert...
User Guide - Page 350
...
For details about the languages supported in the [Unspecified] category. 7. Click [Driver] tab. 12. The installation starts. 17. Click [Update Driver...]. 13. Insert the provided CD-ROM into the computer's CD-ROM drive. Connect the machine and computer using a USB cable. Click [Change settings]. 11. Click [Properties]. 9. Click the [General] tab. 10. Click [Browse my...
User Guide - Page 356
..., and then click [Printer properties].
3. Installing the Printer Driver
If Bidirectional Communication is Disabled
This section describes how to close the printer properties window.
• For details about making option settings for the machine using a Mac OS X, see p.57 "Configuring Option Settings for each tray. Click [Change Input Tray Settings...]. 6. Click the [Accessories] tab. In...
User Guide - Page 362
Click [Next]. 7. Click [Port:]. 9.
Select one selected in the printer driver from the printer driver when installing the LAN-FAX driver, see the installation procedure of the button that is different from the ['Change settings for Client port"
Corresponding items to replace
1, 2, 4 3 1, 2, 4 3 1, 2, 4
List of the options to Replace
No.
After
reading the agreement, click [I ...
User Guide - Page 364
...", the destination cannot be entered manually. 4.
Example: ConfirmFAXNo=1 • ConfirmAddress Syntax: ConfirmAddress=ON/OFF Description: When set to the environment you install the driver. Insert the provided CD-ROM into the computer's CD-ROM drive. Copy the LAN-FAX driver in the provided CD-ROM to the hard disk of times to prompt the user to...
User Guide - Page 368
... 2008 R2: Right-click the [LAN-Fax M(number)] icon, and then click [Printer properties].
3. Option configuration settings are not configured as instructed, LAN-Fax functions may fail. • If this machine is connected to a network and SmartDeviceMonitor for the installed optional units. 5. Installing the Facsimile Driver
Configuring Option Settings for the option configuration. 4. Select...
User Guide - Page 385
... Font Manager 9, 37
H
HRCP 31
I
Installer 3 IPP port 15
L
LAN-Fax driver 8, 41 LAN-Fax driver properties 47 Launcher 3 Local connection 12, 27 LPR port 17
M
Mac OS X 10 Messages displayed when installing the printer driver 49
N
NetWare 22, 25 NetWare print server 23 Network connection 11, 14, 55
Network printer 12, 22
O
Option settings 35, 48, 57
P
PageMaker 38...
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