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Ricoh Aficio MP C2051 Support Question

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Question posted by trison7777 on June 1st, 2015

Ricoh Mpc2051 Showing Error 'you Do Not Have The Privileges To Use His Function'

I have recently upgraded a File and Print server 2008 to Windows Server 2012. After doing this i have lost the ability to scan to folder to shared folder in 2012 server. I have settled full permission on that folder but still same issue. The network connection between server and printer working fine i can able to print from server also from clients. When i try to share path on client machine running windows 7 its working to scan documents. please help me to solve this issue.

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Answer #1: Posted by freginold on June 1st, 2015 6:02 AM

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freginold

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Hello, Server 2012 uses a different version of SMB than Server 2008 and Windows 7 operating systems do (as well as previous operating systems). The C2051 can use that newer version of SMB to scan, but it requires a firmware update in order to do so. Unfortunately, Ricoh keeps its printer firmware under lock and key, so only Ricoh-certified technicians can access it. Ask your Ricoh tech to update your firmware, and once the firmware has been updated, you should be able to scan without issue.

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Related Ricoh Aficio MP C2051 Manual Pages

Quick Reference Guide - Page 1

RICOH COPIERS PRINT ƒ COPY ƒ SCAN TO E-MAIL Quick Reference Guide Basic Printing & Scanning Functions

Quick Reference Guide - Page 2

RICOH TABLE OF CONTENTS Printing from a Windows PC 3 How to Print a Document 3 Duplex Printing 4 Staple Your Print Job 5 Printing from a Mac (Apple 7 How to Print a Document 7 Duplex Printing 8 Staple Your Print Job 8 Making Copies 10 Scan to E-Mail 11 Turning Off the Power (Shutting Down 16 Page 2

Quick Reference Guide - Page 3

... with your machine. 6. You'll return to print a document. Click Properties. Click OK to be used from the drop down list 3. With an open file/document, select File, then Print from a Windows PC How to Print a Document 1. Select the appropriate printer name to save the settings. The Print Dialog Box appears. 2. Page 3 RICOH Printing from the menu of the application.

Quick Reference Guide - Page 4

... the appropriate printer name to be used from the menu of the paper in a vertical direction, so the pages can be read like a book. RICOH Duplex Printing 1. Select this to Left: This will print 1 sided. Select your duplex (two sided) choice. Only available with an open file/document, select File, then Print from the drop down . Page...

Quick Reference Guide - Page 5

... appears. 4. Staple Your Print Job 1. Click Properties. Page 5 RICOH 7. The Print Dialog Box appears. 2. Display the Setup tab. Click OK or Print to be used from the menu of paper in the specified direction. Select the appropriate printer name to send a print job. To Staple your print job, with an open file/document, select File, then Print from the drop...

Quick Reference Guide - Page 6

... to staple double on the left and print. The print job is stapled for each copy. Top Right - Click OK or Print to staple double on the top of document and print. Click the Staple drop down list. 6. Top Left - Select this to send a print job. Select your Staple choice. RICOH 5. Two at Top - Set other...

Quick Reference Guide - Page 7

... by clicking the Aqua Arrow. 5. RICOH Printing from the drop down list 3. For more detailed information, see "Print Options" in the Printer Features tab. Then click Print. 4. All page setting, print preview and printer specific features become visible once the view is expanded. With an open file/document, select File, then Print from the menu of the application...

Quick Reference Guide - Page 8

... you require and click Print. You may toggle the Duplex option ON or OFF by clicking the "Two-Sided" box. RICOH Duplex Printing 1. Select the appropriate printer name to be used from the menu of the application. When the box is checked, your print job, with an open file/document, select File, then Print from the drop down...

Quick Reference Guide - Page 9

Then choose Printer Features from the available options. Set other print options you require and click Print. Printer Features contain two Feature Sets labeled General 1 and General 2. Then choose the desired Staple Function from the available options. 5. Shown at the right is the typical choice: Top left. 7. For Stapling, select the General 2 option. 6. RICOH 4. Page 9

Quick Reference Guide - Page 10

RICOH Making Copies 1. Buttons toggle on the document feeder (Face Up). 2. Select any Hole Punching option Page 10 Place the originals on /off to the touch): Select Paper size Select any Duplexing (twosided) copying options Select Sorting/Stacking option Select any Stapling option Select any special options as required (Note -

Quick Reference Guide - Page 11

RICOH 3. Using the number pad, enter the number of copies desired. 4. Press the START key Scan to the specified e-mail address as appropriate or add a group profile and include those email addresses into the group profile. The file will be sent to E-Mail In this function, the scanned data can be sent as a PDF document. 1. If your...

Quick Reference Guide - Page 12

... PPS e-mail directory (LDAP). The third method is to select the e-mail address for sending the file. Page 12 To search by Pressing on the name. The first is to press the Manual Entry.... Start by clicking the Search Dest. The second method is you could select a name from the frequently used list that appears in the center of the screen by Name, press the Name button. When the entry...

Quick Reference Guide - Page 13

RICOH Enter the Name of the person you need to refine the search to look for Last Name. After entering the search name, press the OK button. The Advanced Search window opens. If looking for the first letter. Press the Shift key for a Last Name, press the End Word button. The entered name...

Quick Reference Guide - Page 14

Press the Name to select it. You are returned to the Search screen. Press the Start Search button. Press the To button. Then press the OK button. To ensure the file is sent in PDF format, press the Send File Type / Name button. Page 14 A Search Results screen will display. The address will appear. RICOH You are returned to the main scan screen.

Quick Reference Guide - Page 15

Load the document(s) in the feed tray and press the Start button. Page 15 To preview the document before it is selected. After reviewing the preview, press the Send button. RICOH Ensure that PDF button is sent, press the Preview button. Click the OK button. This is optional. If you selected Preview, the Preview screen will open.

Quick Reference Guide - Page 16

... off the power of the equipment, perform the following three conditions are satisfied: ƒ No jobs are left in the printing job list (press the Job List button to view) ƒ The ERROR lamp is not blinking ƒ No PCs are accessing the equipment via the network (Data light blinking) Flip the...