Ricoh Aficio MP C2030 Support Question
Ricoh Aficio MP C2030 Support Question
Find answers below for this question about Ricoh Aficio MP C2030.Need a Ricoh Aficio MP C2030 manual? We have 2 online manuals for this item!
Question posted by talkstoomuchsearle on October 23rd, 2012
Printer Is Online But Laptop Says It's Offline!
I can't print anything because my computer reckons the printer is offline and is queueing documents for print. The printer claims to be ready...I have turned both of them off and on again (separately) by no joy!
how can I troubleshoot??
Current Answers
Related Ricoh Aficio MP C2030 Manual Pages
Troubleshooting Guide - Page 1
...
Troubleshooting
1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Adding Paper and Replacing Toner 7 Clearing Misfeeds 8 Remarks
Read this manual carefully before using the machine.
Troubleshooting Guide - Page 3
... originals.
❖ Facsimile Reference Explains Facsimile functions and operations.
❖ Printer Reference Explains Printer functions and operations.
❖ Scanner Reference Explains Scanner functions and operations.
...the machine. Important ❒ Media differ according to manual. ❒ The printed and electronic versions of the machine. Manuals for This Machine
Refer to the ...
Troubleshooting Guide - Page 4
...8226; Quick Reference Copy Guide • Quick Reference Fax Guide • Quick Reference Printer Guide • Quick Reference Scanner Guide • PostScript3 Supplement • UNIX Supplement &#... Lite • DeskTopBinder Lite Setup Guide • DeskTopBinder Introduction Guide • Auto Document Link Guide
Note ❒ Manuals provided are specific to configure and operate the machine...
Troubleshooting Guide - Page 5
... As Wanted 29
When Memory Is Full 33 When an Error Report Is Printed 34 Turning Off the Main Power / In the Event of Major Options 1
1. Troubleshooting When Using the Printer Function
When a Message Is Displayed during Installation of the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows...
Troubleshooting Guide - Page 11
...Using the Facsimile Function" p.37 "Troubleshooting When Using the Printer Function" p.53 "Troubleshooting When Using the Scanner Function"
5 Problem
Cause
Documents and reports There is unable to A network error has...8226; When the function key is still lit in red, even if you are not printed out.
Record the code number shown in the function you take an appropriate action. ...
Troubleshooting Guide - Page 13
... you open and close the cover as required. Cannot print in duplex You cannot use paper in the copier mode or with the printer driver.
The user code entry screen is too high ...and into Tray 1-4 with
the print side down. Turn main power off, adjust room temp. and wait a while before restarting." pears, and printing is set the paper size. Load paper
printed on the paper size selector....
Troubleshooting Guide - Page 15
...Memory Transmission
Transmission Operation
Using the control panel
Copying
TWAIN Scanner Printer Facsimile Print Reception Transmission
Mode before you
select
Using the control panel
...together). *1 You can carry out another function.
1
If you can scan a document once the preceding job documents are all scanned. *2 During parallel reception, any other functions currently active, and
...
Troubleshooting Guide - Page 43
... the installer starts, click [Cancel] to do if a message appears when installing the printer driver. If the installer starts, click [Cancel] to [Settings], and then click [Printers].
C Follow the instructions in Add Printer Wizard. B Double-click the Add Printer icon. B Click [Add a printer]. A On the [Start] menu, point to quit.
37 A On the [Start] menu...
Troubleshooting Guide - Page 44
... section describes the procedure under Windows XP Home Edition. C Follow the instructions in Add Printer Wizard. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. B Click [Add a Printer].
A On the [Start] menu, click [Printers and Faxes]. If the installer starts, click [Cancel] to quit.
4
38
Troubleshooting Guide - Page 45
...print.
The machine is ready for the next data to the message. Wait a while.
To start printing, switch the machine online by pressing the {Online} Key. It means the machine is required. Wait a while.
Turn...machine is the default ready message. Offline
The machine is resetting the print job. Resetting Job... The machine is offline. Solution
Turn off , see "Turning On the Power", ...
Troubleshooting Guide - Page 46
... has occurred in the font
ror. Turn off the main power switch, and back on again.
per tray settings or do single-sided printing.
settings. If this message continues to...Maximum capacity of [Resolution] in the printer driver, or select [Font Priority] in off the main power switch, and back on again.
for duplex printing. Contact your login user name
word entered...
Troubleshooting Guide - Page 47
... already stored, the earliest error is deleted. You can check any of these print jobs for error log information.
❒ If the main power switch is turned off, the log is printed. A Press the {User Tools/Counter} key.
4
ASB033S
B Select [Printer Features] using {U} or {T}, and then press the {OK} key.
An error log is...
Troubleshooting Guide - Page 48
...Offline". The machine is damaged or worn, replace it has a fastener, fasten that securely as well.
play panel. See
p.39 "When a Message Is Dis- turning on the display panel
4
and take the required action. Printing does not start .
Printing does not start . Press the {Online... Using the Printer Function
When You Cannot Print
Use the following procedures if printing does not start...
Troubleshooting Guide - Page 49
... is connect- Turn the main power off the power while this message is displayed.
[List/Test Print] is displayed on the number of [System Settings]. See "Turning On the Power...mode. check the computer print port
ceived the data.
occurred.
curity function with the access point.
ed to check the print port, see
"Confirming the Connection
Method", Printer Reference.
• ...
Troubleshooting Guide - Page 50
... machine. C Click the [Ports] tab.
For Windows XP Home Edition
A Click the [Start] button, and then click [Control Panel]. C Click [Printers and Faxes]. B Click the icon of the machine. D In the [Print to the following shows how to LPT1 or LPT2.
For Windows XP Professional or Windows Server 2003
A Click the [Start...
Troubleshooting Guide - Page 51
.... Use paper that has been stored in the [Paper type:] list on the entire page is
Smooth out the wrinkles from a computer.
On the printer driver, under [Print Quality], [Level Color] is too The correct padark or too light.
loaded reverse
side up. The paper is faded. paper might result in the...
Troubleshooting Guide - Page 53
...] dialog box, on the [Misc.] tab, select [Print as an image. Check the page layout settings made .
See the printer driver Help. The printed image is different from certain applications, do not print. See the printer driver Help.
4
47
Print ends mid-job.
See the printer driver Help.
The correct printer driver settings are not made using the...
Troubleshooting Guide - Page 56
... are coarse. See "Interface Settings", General Settings Guide.
Print areas differ depending on the [Print Quality] tab in the RPCS printer driver. Photo images are set, select the same size and orientation.
Set up optional devices on the [Print Settings] tab in the RPCS printer driver. See the printer driver Help. When using Windows 95 / 98 / Me...
Troubleshooting Guide - Page 58
....
52
cation error
might have
occurred.
• Interference
from close proximity with
ceeds the ca- Troubleshooting When Using the Printer Function
Problem
Cause
Solution
Printing by Bluetooth is slow.
• The number • Reduce the number of jobs ex- • Remove the machine from
IEEE802.11b
(wireless
4
LAN) devices affects
communica-
of jobs.
Quick Use Guide - Page 3
... Graphics) 11. Facsimile button (Fax) (Changes the Operation Panel to Locked Print & Online / Off Line) 5. Printer button (Access to Facsimile Mode) 4. User Interface (Touch Screen) 7. Energy... saver button (Put the Copier in Standby mode or wakes up the copier from standby) 3 Document ...
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