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Question posted by dsm1979 on December 29th, 2013

Error Occured Sc 400

error occured sc 400 model no ricoh aficio mp c2030

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Answer #1: Posted by freginold on December 29th, 2013 2:38 PM

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freginold

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Hi, sc400 is typically an image density sensor error. Try turning the copier off and back on. If the error comes back, the ID sensors may need to be cleaned or replaced.

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Related Ricoh Aficio MP C2030 Manual Pages

Troubleshooting Guide - Page 2

...source, see "Machine Types", About This Machine.) • Type 1: MP 1600/Aficio MP 1600/IS 2316 • Type 2: MP 2000/Aficio MP 2000/IS 2320 Certain types might not be optional. Keep this manual ...Check the type of this manual. (For details, see p.95 "Power Connection". Notes: The model names of the machines do not appear in this manual might be responsible for direct, indirect, ...

Troubleshooting Guide - Page 5

...Is Displayed during Installation of Power Failure 35 When an Error Occurs Using Internet Fax 36 Error Mail Notification 36 Error Report (E-Mail 36 Server-Generated Error E-mail 36 4. When the Machine Does Not Operate...When a Message Is Displayed 39 Status Messages...39 Alert Messages ...39 Printing the Error Log 41 When You Cannot Print 42 Other Printing Problems 45 iii TABLE OF CONTENTS...

Troubleshooting Guide - Page 9

... explains the indicators that are applicable to remove misfed paper, add paper, or perform other procedures. h: Error indicator B: Load Paper indicator D: Add Toner indicator Appears when there is a misfeed, a cover is left open, or another problem occurs. See p.84 "Adding Toner". 3 See p.89 "Clearing Misfeeds". See p.65 "Loading Paper". 1. When the Machine...

Troubleshooting Guide - Page 11

are using, check the message that ap- An error has occurred. Note ❒ If an error occurs in the display and contact your service representative. Problem Cause Documents and reports There is unable to A network error has occurred. Record the code number shown in the function you take an appropriate action. connect to "When a Message Is Displayed...

Troubleshooting Guide - Page 13

...the Authentication Screen is disabled. pears, and printing is Displayed", About This Machine. Misfeeds occur frequently. Check the end fence is displayed. When a misfeed message appears, it remains... into Tray 1-4 with the printer driver. The temperature inside the machine is removed. An error message remains, even if misfed paper is too high or too low. mode. Then, select...

Troubleshooting Guide - Page 28

... contact your service representative. cancelled. 3 may be stored. scanned on the control panel to detect the original size. size of the original. Message Cause Solution Error occurred, A document jam occurred during Memory Place originals that have been stored. Place original again, and then press the {Start} key. If the...

Troubleshooting Guide - Page 29

...is still shown, the network may be crowded. Exceeded max. A network error has occurred and connection has failed. dated from this function is displayed. Depending on... select SmartDeviceMonitor for LDAP server authentication. Check the server status. A network error has occurred and connection has failed. Try the operation once more . Check the information...

Troubleshooting Guide - Page 40

... "Page not received" column gives the number of pages. If an error occurs during reception, ask the sender to resend the document. See "Parameter Setting", General Settings Guide. ❒ You can display a destination with the User Parameters. Note ❒ If an error happens frequently, contact your service representative. 3 ❒ The "Page" column gives...

Troubleshooting Guide - Page 42

... to reasons such as specifying an incorrect e-mail address). Server-Generated Error E-mail The transmitting server sends this notification is also sent to send an Error Mail Notification. Error Report (E-Mail) The Error Report (E-Mail) is printed by the machine. ❒ If an error occurs when e-mail is printed, the first page of the sent docu...

Troubleshooting Guide - Page 45

... , see "Turning On the Power", About This Machine. Message Problem:Wireless card Cause An error may have occurred in hexadecimal format. If a message not described here appears, act according to print. Wait ... the print job. The machine settings are being changed. Problem:Wireless board An error may appear for advanced troubleshooting. Turn off the main power switch, and back on...

Troubleshooting Guide - Page 46

...For details about the tray settings, see "Printer Features", General Settings Guide). NV-RAM Error An error has occurred in the USB interface. and password. • The machine currently cannot • ...[FormFeed] to select another function, such as the finished using that. USB Error An error has occurred in the machine. for duplex printing. Turn off the main power switch, and...

Troubleshooting Guide - Page 49

... • When it is displayed on . See p.39 "When a Message Is Displayed". occurred. If the printing does not start when using SmartDeviceMonitor for Admin or Web Image Monitor. not...point settings when in [Network] under [Interface Settings] of [System Settings]. Check the error message on the access point, client access may be preventing communication with the administrator. ...

Troubleshooting Guide - Page 53

...and reduction, image layout might Check the machine's display panel to see if an error has occurred. You might have occurred. See the printer driver Help. 4 47 See the printer driver Help. have...[Misc.] tab, select [Spool data in the printing process. See the printer driver Help. An error might be different to that on the computer display. Image position differs from the image on the ...

Troubleshooting Guide - Page 58

.... 52 of the machine. • If there are not high. chine or deactivate those devices. pacity of jobs ex- • Remove the machine from IEEE802.11b (wireless 4 LAN) devices affects communica- IEEE802.11b wireless LAN devices. cation error might have occurred. • Interference from close proximity with ceeds the ca- Troubleshooting When Using the Printer...

Troubleshooting Guide - Page 62

... selected, re-select it select after this message disappears. Try again? A network error has occurred. If 5 LDAP server has connection has failed. Specify the destination or sender's.... has failed. Check the settings. Message Cause Solution Connection with A network error has occurred and Try the operation once more. LDAP server auth. LDAP server authentication. ...

Troubleshooting Guide - Page 63

.... Lift the ADF or ARDF by e-mail, press [Select] for sending by Scan to use this function. See "Administrator Tools", General Settings Guide. A network error has occurred and connection has failed. The specified group contains some destinations for the message displayed on the exposure glass, the lifting/ lowering action of System Settings...

Troubleshooting Guide - Page 64

... that can be sent correctly. Specify sender's name. Split the destinations into two or more groups. The number of 128 or more ) destinations. If work error occurred and the file the message is limited to 32.

Troubleshooting Guide - Page 66

...send the data so page capacity. Message Cause Solution Clear Misfeed(s) in - A paper misfeed has occurred in ADF. Remove jammed originals, and side the ADF or ARDF. Install the operating system of scanned... then turn it may not be scanned by the machine. Important ❒ If an error message that ready in the speciSet paper on the client computer when using an invalid version...

Troubleshooting Guide - Page 67

.... vice. Scanner is crowded. the network correctly. tings made with the application ting range of the original. scanner. Cannot add any more scanning mode. Error has occurred in the curred on the machine. Delete unneeded scanning area. See "Network Settings", General Settings Guide and "Remote Maintenance by more than 30 degrees. Wait...

Troubleshooting Guide - Page 69

... whether the client computer can use this function has not been granted. Contact the administrator. 63 An error has occurred in the scanner driver. cations, then restart scan- When a Message Is Displayed Message Cause Solution Error has occurred in the driver. • Check whether the network cable is connected correctly to use the TCP...