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Ricoh Aficio MP 5001 Support Question

Ricoh Aficio MP 5001 Support Question

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Question posted by kyawoo3169 on July 19th, 2017

Multiple Sheet Printed

We bought new machine Aficio MP 5001 last week.When we print out,machine printed multiple plain sheets.It happens several times a day.Please show the way to solve problem.

Current Answers

Answer #1: Posted by freginold on July 19th, 2017 3:29 AM
This answer was accepted by the poster of the original question.
freginold

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December 20th, 2011

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More troubleshooting would need to be done to determine the source of the problem. Here are some questions to answer that will help to narrow down the issue:

- Does it only happen when you send a print job?
- Does it only happen when you print from one program, or one computer, or when you print one specific file?
- Does it only happen from one paper tray, or all of them?
- Are the blank pages printed by themselves, or at the end of your print job?

Answering these questions will help to isolate the problem. It could vary -- anything from a bad separation roller to a configuration setting a corrupted print driver, or something else entirely.

Related Ricoh Aficio MP 5001 Manual Pages

Quick Start Guide - Page 1

www.ricoh-usa.com Ricoh Product Line Segment 2 thru 6 MP/5000/5001, MP C5000/C6000/C6501, MP7000/8000, MP6001/7001, MP8001/9001, MP907EX This guide is not intended to replace your users manual, features and options will vary by machine type, model and finisher type installed.
Quick Start Guide - Page 2

Printing How to Print Documents from your PC
Quick Start Guide - Page 3

... your document to Print Select [File>Print) Select the Ricoh Print driver Enter desired number of copiers Press [OK] To add any finishing options to the document Press [Properties] At [Duplex] Select [Top to Top] or [... Bottom] To Staple: Open the Staple drop down Select [Top], [Bottom], [Center] or [2 at Left] Select [Hole Punch] Select desired position Press [OK] repeatedly to print
Quick Start Guide - Page 4

... to the document server for accuracy prior to Hold Print, except files are not immediately deleted after printing. Hold Print: Temporarily holds multiple print files in the memory until selected. Stored Print/Store and Print: Identical in functionality to printing the entire job. Does not require the user to print files immediately while simultaneously storing data. 4-8 digit password is...
Quick Start Guide - Page 5

... while simultaneously storing data. 4-8 digit password is entered at a later date. Hold Print: Temporarily holds multiple print files in functionality to Hold Print, except files are automatically deleted from the system HDD after printing. Store and Print enables users to enter a password. Printer Properties Job Type Locked Print: Temporarily holds print jobs in the memory until selected.
Quick Start Guide - Page 6

Printing To Document Server Open your document to Print Select [File>Print] Select the Ricoh Print driver Press [Properties] At [Job Type] open the drop down window and choose [Document Server] Press [OK] Press [Details] Enter user Information: User ID (if applicable) or leave blank File Name Password (if applicable) User Name Press [OK] repeatedly to print
Quick Start Guide - Page 8

... Highlight file and select print. If you submitted your print job via the "locked Print" feature, you will now be able to submit work via desktop At Copier Panel Press [Printer] Main Display Press [Print Jobs] Select the [Locked Print Job List] Select the job you want to be prompted for your password. Retrieving Confidential...
Quick Start Guide - Page 9

...Setup Tab Select the tray that has the 11x17 paper Press OK, Ok, Ok, to print Place the 8 1/2x11 paper in one of the internal trays (copier cannot staple a booklet document ...in portrait mode) Open the document Press File >print Select the Ricoh Print Driver (PCL5e/PCL6) Press Properties At Page Set up Tab Select Duplex>booklet Select Staple>2 at...
User Guide - Page 4

... size Select any finishing options Enter desired number of copies Press [Sample Copy] copier will print one completed set and prompt you [Suspend] to cancel job or change settings [Continue] ...START to skip [Sample Copy] Adjust paper guides Note: When copying from the glass and requesting multiple copies, press the # key after feeding your last original to collate document (if not highlighted)...
User Guide - Page 6

... tray loaded with 8.5x11 paper in landscape orientation and the other tray loaded with the device the machine will output the document in a multi-page original. Sort/Stack & Rotate Sort Output SORT Rotate/Sort - Use [Sort] when placing multiple page document to be stacked. When a finisher is installed with 11x8.5 portrait and select...
User Guide - Page 10

...x14" ; 8½" x 11" ;5½" x 8½" Check the condition of the paper stack: All sheets should lie flat, with no curled or bent edges, Paper should be removed. 3. Select any additional options 3.... staples, tags or tapes must all the sheets are aligned against the largest original. Ensure that all originals are multiple paper sizes you want them all the sizes...
User Guide - Page 41

List view Document Server Displays Preview document Search by user name Search by file name Displays scan options Details Preview File Management Delete File Print Specified Page To Printing Screen Edit user & file Info Print one or multiple pages of a stored document Displays printing options of a stored file
User Guide - Page 43

... no finishing options, press [Start) Document is Printed Continue the above process for each additional document you select multiple files and press the to printing screen, files will be printed. If you wish to Print. Shows a list view of the document stored. Multiple files may be selected to be merged. Print a Job From Document Server Press [Document...
User Guide - Page 48

... automatically deleted from the system HDD after printing. Files are not immediately deleted after printing. Hold Print: Temporarily holds multiple print files in the memory until a valid password is optional. Sample Print: Outputs the first set of a multiple-set print job so that output settings can be checked for storage and printing at the control panel. Printer Properties Job...
User Guide - Page 60

... • ■ Duplex Printing: Inbound fax documents can be printed on SP models) in one operation. • ■ Wireless Faxing: If the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series is connected to ... the fax in addition to designated receivers. Enhanced Fax Capabilities • ■ Cover Sheet Editor: Users can be extracted from or poured into other LAN-Fax drivers. This removes...
Troubleshooting Guide - Page 2

Clearing Paper Jams - Loading Paper - Replacing Toner - Replacing Staples - Cleaning Glass Platen and Lid Ricoh MP2800/3300/4000/5000 Ricoh MPC2851/3351/4000/4001 Ricoh MP 5000/5001/6000/7000/8000 Ricoh MP 6001/7001/8001/9001 Ricoh MP C6000/6501/7500/7501 Trouble Shooting • Maintenance -
Troubleshooting Guide - Page 17

Clearing Jams MP 3300, 2800, 2500, 2851, 3351, 3500 4000, 4001, 4500, 5000, 5001
Reference Guide - Page 3

... or folder when the machine is in this mode. • Printer Mode - To toggle between modes, press the appropriate button on the left . Documents can be copied, stored and printed with special features at a later date. • Scanner Mode - Changing Modes The Ricoh MP 5001 can be sent to the 5001 from a computer. 3 Copies of...
Reference Guide - Page 7

... available options. Setup, Paper, Print Quality, Valid Access and Watermarks. 7 Print Features The Ricoh MP 5001 can also be used as they are able to access the print options directly from the Name drop down menu 2. In the Print dialog box, select the printer name from your equipment. To switch between sheets, click the tabs for specific...
Reference Guide - Page 8

...'. 4. 4. Select 'OK' to begin printing. Finishing Options The following is captured when producing the two-sided document. 4. Sorted copies are grouped by page. Copies are 2 or 3 hole punched. 3. Copies are collated and stapled. Once all finishing options have been made , select 'OK'. 5. Enter the number of the Ricoh 5001. 1. Select 'OK' to...

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