RCA RTD325W Support Question
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Question posted by davidfeo on December 26th, 2013
The Dvd Door Will Not Open.
Current Answers
Answer #1: Posted by TommyKervz on December 26th, 2013 8:51 PM
1. Initially, when pressing on the STOP/OPEN to eject the loading tray, feel the body of the unit and determine if there is a whirring feeling or if the sound could be heard.
The above is to determine if it is a mechanical or an electronic concern.
2. You can also try unplugging it for an hour or so, press and hold the STOP/OPEN button while plugging back into a power outlet.
3. Otherwise, absence of the vibrations and/or whirring sound would lean towards an electronic fault. Possible suspects would include:
- faulty loading motor or its coupling (least likely);
- faulty loading servo drive (likely);
- power supply issue (most likely).
This would then be a hardware fault requiring the RCA to be opened up for further/confirmatory diagnosis and effect repairs. Options then are:
- consider a DIY (do-it-yourself) repair if and only if comfortable working with electronic components & circuitry, use of a DVM/VOM, a soldering iron/station and safe practices with electrically powered devices. Access to a Service Manual or at the very least, a schematic diagram would be a necessity;
- should you be uncomfortable with a DIY, perhaps your best bet would then be to consult with and/or seek the services of an authorized Service Center or a qualified professional;
- evaluate other options considering cost of repair, down time, cost of shipping, parts availability and comparable prices of newer/better models.
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