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RCA RTD325W Support Question

RCA RTD325W Support Question

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Question posted by davidfeo on December 26th, 2013

The Dvd Door Will Not Open.

What causes the dvd door not to open or close? In other words the dvd will not come out?

Current Answers

Answer #1: Posted by TommyKervz on December 26th, 2013 8:51 PM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
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Greetings.

1. Initially, when pressing on the STOP/OPEN to eject the loading tray, feel the body of the unit and determine if there is a whirring feeling or if the sound could be heard.

The above is to determine if it is a mechanical or an electronic concern.

2. You can also try unplugging it for an hour or so, press and hold the STOP/OPEN button while plugging back into a power outlet.

3. Otherwise, absence of the vibrations and/or whirring sound would lean towards an electronic fault. Possible suspects would include:

  • faulty loading motor or its coupling (least likely);
  • faulty loading servo drive (likely);
  • power supply issue (most likely).


This would then be a hardware fault requiring the RCA to be opened up for further/confirmatory diagnosis and effect repairs. Options then are:

  • consider a DIY (do-it-yourself) repair if and only if comfortable working with electronic components & circuitry, use of a DVM/VOM, a soldering iron/station and safe practices with electrically powered devices. Access to a Service Manual or at the very least, a schematic diagram would be a necessity;
  • should you be uncomfortable with a DIY, perhaps your best bet would then be to consult with and/or seek the services of an authorized Service Center or a qualified professional;
  • evaluate other options considering cost of repair, down time, cost of shipping, parts availability and comparable prices of newer/better models.


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related RCA RTD325W Manual Pages

RTD325W Product Manual - Page 1

...a bookcase or cabinet that may cause harmful interference to radio communications. Positioning...1 laser product. This system must accept any electronic ... or other than come from the connected .... USER MANUAL RTD325W It's important to...DVD disc. SURROUND: Shows current Surround Sound setting (5.1 ch or Stereo... on . 1. connects Opens and closes audio devices. Selects the...
RTD325W Product Manual - Page 2

... TV and other electronic devices could be the cause of the unit or LINE IN at the back... the auxiliary component comes into the unit and out through the disk tray opening . I can ..., good-quality CD write software. • Close all transportation charges to the edge. •...Systems This receiver is Stereo, the surround speakers and center speaker will be played, provided that the DVD...

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